Agency Information Collection Activities; Extension of a Currently-Approved Information Collection Request: Transportation of Household Goods; Consumer Protection

Federal Register, Volume 84 Issue 85 (Thursday, May 2, 2019)
[Federal Register Volume 84, Number 85 (Thursday, May 2, 2019)]
[Pages 18916-18918]
From the Federal Register Online via the Government Publishing Office []
[FR Doc No: 2019-08964]
Federal Motor Carrier Safety Administration
[Docket No. FMCSA-2018-0356]
Agency Information Collection Activities; Extension of a
Currently-Approved Information Collection Request: Transportation of
Household Goods; Consumer Protection
AGENCY: Federal Motor Carrier Safety Administration (FMCSA), DOT.
ACTION: Notice and request for information.
[[Page 18917]]
SUMMARY: In accordance with the Paperwork Reduction Act of 1995, the
Federal Motor Carrier Safety Administration (FMCSA) announces its plan
to submit the Information Collection Request (ICR) described below to
the Office of Management and Budget (OMB) for its review and approval
and invites public comment. The information collected will be used to
help regulate motor carriers transporting household goods (HHG) for
individual shippers. FMCSA requests approval to extend an ICR titled
``Transportation of Household Goods; Consumer Protection.''
DATES: We must receive your comments on or before July 1, 2019.
ADDRESSES: You may submit comments identified by Federal Docket
Management System (FDMS) Docket Number FMCSA-2018-0356 using any of the
following methods:
     Federal eRulemaking Portal:
Follow the online instructions for submitting comments.
     Fax: 1-202-493-2251.
     Mail: Docket Operations; U.S. Department of
Transportation, 1200 New Jersey Avenue SE, West Building, Ground Floor,
Room W12-140, 20590-0001.
     Hand Delivery or Courier: U.S. Department of
Transportation, 1200 New Jersey Avenue SE, West Building, Ground Floor,
Room W12-140, Washington, DC 20590-0001 between 9 a.m. and 5 p.m. e.t.,
Monday through Friday, except Federal holidays.
    Instructions: All submissions must include the Agency name and
docket number. For detailed instructions on submitting comments and
additional information on the exemption process, see the Public
Participation heading below. Note that all comments received will be
posted without change to, including any
personal information provided. Please see the Privacy Act heading
    Docket: For access to the docket to read background documents or
comments received, go to, and follow the
online instructions for accessing the dockets, or go to the street
address listed above.
    Privacy Act: In accordance with 5 U.S.C. 553(c), DOT solicits
comments from the public to better inform its rulemaking process. DOT
posts these comments, without edit, including any personal information
the commenter provides, to, as described in the
system of records notice (DOT/ALL-14 FDMS), which can be reviewed at
    Public Participation: The Federal eRulemaking Portal is available
24 hours each day, 365 days each year. You can obtain electronic
submission and retrieval help and guidelines under the ``help'' section
of the Federal eRulemaking Portal Website. If you want us to notify you
that we received your comments, please include a self-addressed,
stamped envelope or postcard, or print the acknowledgement page that
appears after submitting comments online. Comments received after the
comment closing date will be included in the docket and will be
considered to the extent practicable.
FOR FURTHER INFORMATION CONTACT: Monique Riddick, Lead Transportation
Specialist, Commercial Enforcement and Investigations Division,
Department of Transportation, Federal Motor Carrier Safety
Administration, West Building 6th Floor, 1200 New Jersey Avenue SE,
Washington, DC 20590. Telephone: (202) 366-8045; email
[email protected].
SUPPLEMENTARY INFORMATION: Background: The Motor Carrier Safety
Improvement Act of 1999 (MCSIA) (Pub. L. 106-159, 113 Stat. 1748, Dec.
9, 1999) authorized the Secretary of Transportation (Secretary) to
regulate HHG carriers engaged in interstate operations for individual
shippers. In earlier legislation, Congress abolished the former
Interstate Commerce Commission and transferred the Commission's
jurisdiction over HHG transportation to the U.S. Department of
Transportation (DOT) (ICC Termination Act of 1995, Pub. L. 104-88, 109
Stat. 803, Dec. 29 1995). Prior to FMCSA's establishment, the Secretary
delegated this HHG jurisdiction to the Federal Highway Administration,
FMCSA's predecessor organization within DOT.
    FMCSA has authority to regulate the overall commercial operations
of the HHG industry under 49 U.S.C. 14104, ``Household goods carrier
operations.'' This ICR includes the information collection requirements
contained in title 49 CFR part 375, ``Transportation of Household Goods
in Interstate Commerce; Consumer Protection Regulations.'' The
information collected encompasses that which is generated, maintained,
retained, disclosed, and provided to, or for, the agency under 49 CFR
part 375.
    Sections 4202 through 4216 of the Safe, Accountable, Flexible,
Efficient Transportation Equity Act: A Legacy for Users (Pub. L. 109-
59, 119 Stat. 1144, Aug. 10, 2005) amended various provisions of
existing law regarding HHG transportation. It specifically addressed:
Definitions (section 4202); payment of rates (section 4203);
registration requirements (section 4204); carrier operations (section
4205); enforcement of regulations (section 4206); liability of carriers
under receipts and bills of lading (section 4207); arbitration
requirements (section 4208); civil penalties for brokers and
unauthorized transportation (section 4209); penalties for holding goods
hostage (section 4210); consumer handbook (section 4211); release of
broker information (section 4212); working group for Federal-State
relations (section 4213); consumer complaint information (section
4214); review of liability of carriers (section 4215); and application
of State laws (section 4216). These provisions triggered updates to 49
CFR part 375 on July 5, 2007 (72 FR 36760).
    On July 16, 2012, FMCSA published a Direct Final Rule (DFR) titled
``Transportation of Household Goods in Interstate Commerce; Consumer
Protection Regulations: Household Goods Motor Carrier Record Retention
Requirements,'' (77 FR 41699). The rule amended the regulations
governing the period during which HHG motor carriers must retain
documentation of an individual shipper's waiver of receipt of printed
copies of consumer protection materials. This change harmonized the
retention period with other document retention requirements applicable
to HHG motor carriers. FMCSA also amended the regulations to clarify
that a HHG motor carrier is not required to retain waiver documentation
from any individual shippers for whom the carrier does not actually
provide services.
    Title: Transportation of Household Goods; Consumer Protection.
    OMB Control Number: 2126-0025.
    Type of Request: Extension of a currently-approved information
    Respondents: Household goods movers.
    Estimated Number of Respondents: 4,212 household goods movers.
    Estimated Time per Response: Varies.
IC-1: Informational Documents Provided to Prospective Shippers
     ``Ready to Move'' Pamphlet: Less than 1 minute.
     ``Your Rights and Responsibilities'' Pamphlet: Less than 1
     Arbitration and Complaint Summaries: 2 hours to create
summaries, less than 1 minute to print.
     Internet website Hyperlinks to Federal Consumer Protection
Information: 0.5 hours.
     Signed Receipt for Verification of Booklets Received: less
than 3 minutes.
[[Page 18918]]
IC-2: Written Cost Estimates for Prospective Shippers
     Physical surveys--binding: 2 hours.
     Physical surveys--non-binding: 2 hours.
     No physical surveys--non-binding: 0.5 hours.
IC-3: Orders for Service, Bills of Lading
     Orders for Service, Goods Inventories, and Bills of
Lading: 0.5 hours.
     Weighing shipments: 1 minute.
IC-4: In-Transit Service Notifications
     Notification of delay: 5 minutes.
     Notification of delay and record requested: 15 minutes.
     Notification of early delivery: 5 minutes.
IC-5: Complaint & Inquiry Records, Including Establishing Record System
     Establish complain and inquiry record system: 0.5 hours.
     Recording complaint and inquiry: 5 minutes for complaint,
1 minute for inquiry.
    Expiration Date: August 31, 2019.
    Frequency of Response: Varies.
    Estimated Total Annual Burden: 4,282,171 hours [IC-1 Informational
Documents Provided to Prospective Shippers at 24,692 hours + IC-2
Written Cost Estimates for Prospective Shippers at 3,593,866 hours +
IC-3 Orders for Service, Bills of Lading at 621,621 hours + IC-4 In-
Transit Service Notifications at 17,496 hours + IC-5 Complaint &
Inquiry Records, Including Establishing Record System at 24,496 hours].
    Public Comments Invited: You are asked to comment on any aspect of
this information collection, including: (1) Whether the proposed
collection is necessary for the performance of FMCSA's functions; (2)
the accuracy of the estimated burden; (3) ways for FMCSA to enhance the
quality, usefulness, and clarity of the collected information; and (4)
ways that the burden could be minimized without reducing the quality of
the information collected. The Agency will summarize or include your
comments in the request for OMB's clearance of this ICR.
    Issued under the authority of 49 CFR 1.87.
G. Kelly Regal,
Associate Administrator for Office of Research and Information
[FR Doc. 2019-08964 Filed 5-1-19; 8:45 am]