Agency Information Collection Activities: Proposed Request and Comment Request

Published date04 November 2020
Citation85 FR 70216
Record Number2020-24479
SectionNotices
CourtSocial Security Administration
Federal Register, Volume 85 Issue 214 (Wednesday, November 4, 2020)
[Federal Register Volume 85, Number 214 (Wednesday, November 4, 2020)]
                [Notices]
                [Pages 70216-70221]
                From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
                [FR Doc No: 2020-24479]
                =======================================================================
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                SOCIAL SECURITY ADMINISTRATION
                [Docket No: SSA-2020-0056]
                Agency Information Collection Activities: Proposed Request and
                Comment Request
                 The Social Security Administration (SSA) publishes a list of
                information collection packages requiring clearance by the Office of
                Management and Budget (OMB) in compliance with Public Law 104-13, the
                Paperwork Reduction Act of 1995, effective October 1, 1995. This notice
                includes revisions of OMB-approved information collections.
                 SSA is soliciting comments on the accuracy of the agency's burden
                estimate; the need for the information; its practical utility; ways to
                enhance its quality, utility, and clarity; and ways to minimize burden
                on respondents, including the use of automated collection techniques or
                other forms of information technology. Mail, email, or fax your
                comments and recommendations on the information collection(s) to the
                OMB Desk Officer and SSA Reports Clearance Officer at the following
                addresses or fax numbers.
                 (OMB) Office of Management and Budget, Attn: Desk Officer for SSA,
                Fax: 202-395-6974, Email address: [email protected].
                 (SSA) Social Security Administration, OLCA, Attn: Reports Clearance
                Director, 3100 West High Rise, 6401 Security Blvd., Baltimore, MD
                21235, Fax: 410-966-2830, Email address: [email protected].
                 Or you may submit your comments online through www.regulations.gov,
                referencing Docket ID Number [SSA-2020-0056].
                 I. The information collections below are pending at SSA. SSA will
                submit them to OMB within 60 days from the date of this notice. To be
                sure we consider your comments, we must receive them no later than
                January 4, 2021. Individuals can obtain copies of the collection
                instruments by writing to the above email address.
                 1. Help America Vote Act--0960-0706. Public Law 107-252, the Help
                America Vote Act of 2002, mandates that States verify the identities of
                newly registered voters. When newly registered voters do not have
                driver's licenses or State-issued ID cards, they must supply the last
                four digits of their Social Security number to their local State
                election agencies for verification. The election agencies forward this
                information to their State Motor Vehicle Administration (MVA), and the
                State MVA inputs the data into the American Association of MVAs, a
                central consolidation system that routes the voter data to SSA's Help
                America Vote Verification (HAVV) system. Once SSA's HAVV system
                confirms the identity of the voter, the information returns along the
                same route in reverse until it reaches the State election agency. The
                respondents are the State MVAs seeking to confirm voter identities.
                 Type of Request: Revision of an OMB-approved information
                collection.
                [[Page 70217]]
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                 Average
                 Average burden Estimated total theoretical Total annual
                 Modality of completion Number of Frequency of Number of per response annual burden hourly cost opportunity
                 respondents response responses (minutes) (hours) amount cost (dollars)
                 (dollars) * **
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                HAVV............................. 48 87,332 4,191,936 2 139,731 * $17.94 ** $2,506,774
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                * We based this figure on average local government information and records clerk's salary shown on the Bureau of Labor Statistic's website (https://www.bls.gov/oes/current/oes434199.htm).
                ** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather,
                 these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to
                 respondents to complete the application.
                 2. Incoming and Outgoing Intergovernmental Personnel Act Assignment
                Agreement--5 CFR part 334--0960-0792. The Intergovernmental Personnel
                Act (IPA) mobility program provides for the temporary assignment of
                civilian personnel between the Federal Government and State and local
                governments; colleges and universities; Indian tribal governments;
                federally funded research and development centers; and other eligible
                organizations. The Office of Personnel Management (OPM) created a
                generic form, the OF-69, for agencies to use as a template when
                collecting information for the IPA assignment. The OF-69 collects
                specific information about the agreement including: (1) The enrolled
                employee's name, Social Security number, job title, salary,
                classification, and address; (2) the type of assignment; (3) the
                reimbursement arrangement; and (4) an explanation as to how the
                assignment benefits both SSA and the non-federal organization involved
                in the exchange. OPM directs agencies to use their own forms for
                recording these agreements. So, SSA modified the OF-69 to meet our
                needs, creating the SSA-187 for incoming employees and the SSA-188 for
                outgoing employees. SSA collects information on the SSA-187 and SSA-188
                to document the IPA assignment, and to act as an agreement between the
                agencies. Respondents are personnel from State and local governments;
                colleges and universities; Indian tribal governments; federally funded
                research and development centers; and other eligible organizations who
                participate in the IPA exchange with SSA.
                 Type of Request: Revision of an OMB-approved information
                collection.
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                 Average
                 Average burden Estimated theoretical Total annual
                 Modality of completion Number of Frequency of per response total annual hourly cost opportunity
                 respondents response (minutes) burden (hours) amount cost (dollars)
                 (dollars) * **
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                Non-Federal employee.................................... 3 1 30 2 * $50.00 ** $100
                Non-Federal employer signers............................ 12 1 5 1 * 50.00 ** 50
                 -----------------------------------------------------------------------------------------------
                 Totals.............................................. 15 .............. .............. 3 .............. ** 150
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                * We based this figure on averaging the average of Postsecondary Education Administrators and Executive Branch Management Analysts hourly wages, as
                 reported by Bureau of Labor Statistics data (https://www.bls.gov/oes/current/oes119033.htm & https://www.bls.gov/oes/current/oes131111.htm).
                ** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather,
                 these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to
                 respondents to complete the application.
                 II. SSA submitted the information collections below to OMB for
                clearance. Your comments regarding these information collections would
                be most useful if OMB and SSA receive them 30 days from the date of
                this publication. To be sure we consider your comments, we must receive
                them no later than December 4, 2020. Individuals can obtain copies of
                these OMB clearance packages by writing to
                [email protected].
                 1. Statement Regarding Contributions--20 CFR 404.360-404.366 and
                404.736--0960-0020. SSA uses Form SSA-783 to collect information
                regarding a child's current sources of support when determining the
                child's entitlement to Social Security benefits. We request this
                information from adults acting on behalf of the child claimants who can
                provide SSA with any sources of support or substantial contributions
                for the child. These adults inform the claims representative as part of
                the initial benefits process. If the individual capable of providing
                the information does not accompany the child claimant, we mail the SSA-
                783 to the individual for completion, or if the person has access to a
                computer, we will refer them to SSA's website. The respondents are
                individuals providing information about a child's sources of support.
                 Type of Request: Revision of an OMB-approved information
                collection.
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                 Average
                 Average burden Estimated total theoretical Average wait Total annual
                 Modality of completion Number of Frequency of per response annual burden hourly cost time in field opportunity cost
                 respondents response (minutes) (hours) amount office (dollars) ***
                 (dollars) * (minutes) **
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                SSA-783........................ 2,352 1 15 588 * $25.72 ** 24 *** $39,326
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                * We based this figure on the average hourly wage for all occupations in May 2019 as reported by the U.S. Bureau of Labor Statistics (https://www.bls.gov/oes/current/oes_nat.htm#00-0000).
                ** We based this figure on the average FY 2020 wait times for field offices, based on SSA's current management information data.
                [[Page 70218]]
                
                *** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather,
                 these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to
                 respondents to complete the application.
                 2. Statement of Income and Resources--20 CFR 416.207, 416.301-
                416.310, 416.704, and 416.708--0960-0124. SSA collects information
                about income and resources for Supplemental Security Income (SSI)
                claims and redeterminations on the SSA-8010-BK. SSA uses the
                information to make initial or continuing eligibility determinations
                for SSI claimants or recipients who are subject to deeming. The
                respondents are people whose income and resources SSA may deem
                (consider to be available) to SSI applicants or recipients.
                 Type of Request: Revision of an OMB-approved information
                collection.
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                 Average
                 Average Estimated theoretical Average wait Total annual
                 Modality of completion Number of Frequency burden per total annual hourly cost time in field opportunity cost
                 respondents of response response burden (hours) amount office (dollars) ***
                 (minutes) (dollars) * (minutes) **
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                SSA-8010-BK (Intranet)...................... 1,855,340 1 20 618,447 * $10.73 ** 24 *** $14,599,056
                SSA-8010-BK (Paper)......................... 61,380 1 20 20,460 * 10.73 ** 24 *** 482,979
                 -----------------------------------------------------------------------------------------------------------
                 Totals.................................. 1,916,720 ........... ........... 638,907 .............. .............. *** 15,082,035
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                * We based this figure on average DI payments based on SSA's current FY 2020 data (https://www.ssa.gov/legislation/2020Fact%20Sheet.pdf).
                ** We based this figure on the average FY 2020 wait times for field offices, based on our current management information data.
                *** This figure does not represent actual costs that we are imposing on recipients of Social Security payments to complete this application; rather,
                 these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to
                 respondents to complete the application.
                 3. Medical Permit Parking Application--41 CFR 102-71.20 & 102-
                74.305--0960-0624. SSA employees and contractors with a qualifying
                medical condition who park at SSA-owned and leased facilities may apply
                to receive a medical parking permit. SSA uses three forms for this
                program: (1) SSA-3192, the Application and Statement, which an
                individual completes when first applying for the medical parking space;
                (2) SSA-3193, the Physician's Report, which the applicant's physician
                completes to verify the medical condition; and (3) SSA-3194, Renewal
                Certification, which medical parking permit holders complete to verify
                their continued need for the permit. The respondents are SSA employees
                and contractors seeking medical parking permits, and their physicians.
                 Note: Because SSA employees are Federal workers exempt from the
                requirements of the Paperwork Reduction Act, the burden below is
                only for SSA contractors and physicians (of both SSA employees and
                contractors).
                 Type of Request: Revision of an OMB-approved information
                collection.
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                 Average
                 Average burden Estimated theoretical Total annual
                 Modality of completion Number of Frequency of per response total annual hourly cost opportunity
                 respondents response (minutes) burden (hours) amount cost (dollars)
                 (dollars) * **
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                SSA-3192................................................ 390 1 30 195 * $44.07 ** $8,594
                SSA-3193................................................ 465 1 90 698 * 44.07 ** 30,761
                SSA-3194................................................ 82 1 5 7 * 44.07 ** 308
                 -----------------------------------------------------------------------------------------------
                 Totals.............................................. 937 .............. .............. 900 .............. ** 39,663
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                * We based this figure on averaging the average of Office Physicians and Executive Branch Management Analysts hourly wages, as reported by Bureau of
                 Labor Statistics data (https://www.bls.gov/oes/current/oes291123.htm & https://www.bls.gov/oes/current/oes131111.htm).
                ** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather,
                 these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to
                 respondents to complete the application.
                 4. Request for Evidence from Doctor and Request for Evidence from
                Hospital--20 CFR 404 Subpart P and 20 CFR 416 Subpart I--0960-0722.
                Sections 223(d)(5) and 1614(a)(3)(H)(i) of the Social Security Act
                require claimants to furnish medical evidence of their disability when
                filing a disability claim. SSA uses Forms HA-66 and HA-67 to request
                evidence from medical sources, which claimants identify as having
                information relative to their impairments, or ability to do work-
                related activities. In addition to accepting manual paper responses,
                SSA sends a barcode with the HA-66 and HA-67, allowing respondents to
                fax the information directly into the electronic claims folder rather
                than submitting it manually. SSA uses the information to determine
                eligibility for benefits, and to pay medical sources for furnishing the
                information. The respondents are medical sources, doctors, and
                hospitals that evaluate the claimants.
                 Type of Request: Revision of an OMB-approved information
                collection.
                [[Page 70219]]
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                 Average
                 Average burden Estimated theoretical Total annual
                 Modality of completion Number of Frequency of per response total annual hourly cost opportunity
                 respondents response (minutes) burden (hours) amount cost (dollars)
                 (dollars) * **
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                HA-66--Paper Version.................................... 3,060 22 15 16,830 $40.21 ** $676,734
                HA-66--;Electronic Version (ERE or barcode)............. 8,940 22 15 49,170 40.21 * 1,977,126
                HA-67--Paper Version.................................... 3,060 22 15 16,830 40.21 ** 676,734
                HA-67--Electronic Version (ERE or barcode).............. 8,940 22 15 49,170 40.21 ** 1,977,126
                 -----------------------------------------------------------------------------------------------
                 Totals.............................................. 24,000 .............. .............. 132,000 .............. ** 5,307,720
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                * We based this figure on average Healthcare Practitioners and Technical Occupations hourly salary, as reported by Bureau of Labor Statistics data
                 (https://www.bls.gov/oes/current/oes290000.htm).
                ** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather,
                 these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to
                 respondents to complete the application.
                 5. Social Security's Public Credentialing and Authentication
                Process--20 CFR 401.45 and Part 402--0960-0789.
                Background
                 Authentication is the foundation for secure, online transactions.
                Identity authentication is the process of determining, with confidence,
                that someone is who he or she claims to be during a remote, automated
                session. It comprises three distinct factors: Something you know;
                something you have; and something you are. Single-factor authentication
                uses one of the factors, and multi-factor authentication uses two or
                more of the factors.
                SSA's Public Credentialing and Authentication Process
                 SSA offers consistent authentication across SSA's secured online
                services. We allow our users to request and maintain only one User ID,
                consisting of a self-selected username and password, to access multiple
                Social Security electronic services. Designed in accordance with the
                OMB Memorandum M-04-04 and the National Institute of Standards and
                Technology (NIST) Special Publication 800-63, this process provides the
                means of authenticating users of our secured electronic services and
                streamlines access to those services.
                 SSA's public credentialing and authentication process:
                 Issues a single User ID to anyone who wants to do business
                with the agency and meets the eligibility criteria;
                 Partners with an external Identity Services Provider (ISP)
                to help us verify the identity of our online customers;
                 Complies with relevant standards;
                 Offers access to some of SSA's heaviest, but more
                sensitive, workloads online while providing a high level of confidence
                in the identity of the person requesting access to these services;
                 Offers an in-person process for those who are
                uncomfortable with or unable to use the internet process;
                 Balances security with ease of use; and
                 Provides a user-friendly way for the public to conduct
                extended business with us online instead of visiting local servicing
                offices or requesting information over the phone. Individuals have
                real-time access to their Social Security information in a safe and
                secure web environment.
                Public Credentialing and Authentication Process Features
                 We collect and maintain the users' personally identifiable
                information (PII) in our Central Repository of Electronic
                Authentication Data Master File Privacy Act system of records, which we
                published in the Federal Register (75 FR 79065). The PII may include
                the users' name; address; date of birth; Social Security number (SSN);
                phone number; and other types of identity information [e.g., address
                information of persons from the W-2 and Schedule Self Employed forms we
                receive electronically for our programmatic purposes as permitted by 26
                U.S.C. 6103(l)(1)(A)]. We may also collect knowledge-based
                authentication data, which is information users establish with us or
                that we already maintain in our existing Privacy Act systems of
                records.
                 We retain the data necessary to administer and maintain our e-
                Authentication infrastructure. This includes management and profile
                information, such as blocked accounts; failed access data; effective
                date of passwords; and other data allowing us to evaluate the system's
                effectiveness. The data we maintain also may include archived
                transaction data and historical data.
                 We use the information from this collection to identity proof and
                authenticate our users online, and to allow them access to their
                personal information from our records. We also use this information to
                provide second factor authentication. We are committed to expanding and
                improving this process so we can grant access to additional online
                services in the future.
                 Offering online services is not only an important part of meeting
                SSA's goals, but is vital to good public service. In increasing
                numbers, the public expects to conduct complex business over the
                internet. Ensuring SSA's online services are both secure and user-
                friendly is our priority.
                 We awarded a competitively bid contract to an ISP, Equifax, to help
                us verify the identity of our online customers. We use this ISP, in
                addition to our other authentication methods, to help us prove, or
                verify, the identity of our customers when they are completing online
                or electronic transactions with us.
                Social Security's Authentication Strategy
                 We remain committed to enhancing our online services using
                authentication processes that balance usability and security. We will
                continue to research and develop new authentication tools while
                monitoring the emerging threats.
                 The following are key components of our authentication strategy:
                 Enrollment and Identity Verification--Individuals who meet
                the following eligibility requirements may enroll:
                 [cir] Must have a valid email address;
                 [cir] Must have a valid Social Security number (SSN);
                 [cir] Must have a domestic address of record (includes military
                addresses); and
                 [cir] Must be at least 18 years of age.
                 We collect identifying data and use SSA and ISP records to verify
                an individual's identity. Individuals have
                [[Page 70220]]
                the option of obtaining an enhanced, stronger, User ID by providing
                certain financial information (e.g., Medicare wages, self-employed
                earnings, or the last eight digits of a credit card number) for
                verification. We also ask individuals to answer out-of-wallet questions
                so we can further verify their identities. Individuals who are unable
                to complete the process online can present identification at a field
                office to obtain a User ID.
                 Establishing the User Profile--The individual self-selects
                a username and password, both of which can be of variable length and
                alphanumeric. We provide a password strength indicator to help the
                individual select a strong password. We also ask the individual to
                choose challenge questions for use in restoring a lost or forgotten
                username or password.
                 Provide a Second Factor--We ask the individual to provide
                a text message enabled cell phone number or an email address. We
                consider the cell phone number or email address the second factor of
                authentication. We send a security code to the individual's selected
                second factor. We require the individual to confirm its receipt by
                entering the security code online. Subsequently, each time the
                individual attempts to sign in to his or her online account, we will
                also send a message with a one-time security code to the individual's
                selected second factor. The individual must enter the security code
                along with his or her username and password. The code is valid for only
                10 minutes. If the individual does not enter the code within 10
                minutes, the code expires, and the individual must request another
                code.
                 Enhancing the User ID--If individuals opt to enhance or
                upgrade their User IDs, they must provide certain financial information
                for verification. We mail a one-time-use upgrade code to the
                individual's verified residential address. When the individual receives
                the upgrade code in the mail, he or she can enter this code online to
                enhance the security of the account. With extra security, we continue
                to require the individuals to sign in using their username, password,
                and a one-time security code we send to their second factor email
                address or cell phone number (whichever the users listed in their
                account).
                 Sign in and Use--Our authentication process provides an
                individual with a User ID for access to our sensitive online Social
                Security services. Second factor authentication requires the individual
                to sign in with a username, password, and a one-time security code sent
                to the individual's selected second factor. SSA expanded its existing
                capabilities to require second factor authentication for every online
                sign in. We also allow for maintenance of the second factor options. An
                individual who forgets the password can reset it automatically without
                contacting SSA.
                Social Security's Enrollment Process
                 The enrollment process is a one-time only activity. SSA requires
                the individuals to agree to the ``Terms of Service'' detailed on our
                website before we allow them to begin the enrollment process. The
                ``Terms of Service'' inform the individuals what we will and will not
                do with their personal information, and the privacy and security
                protections we provide on all data we collect. These terms also detail
                the consequences of misusing this service.
                 To verify the individual's identity, we ask the individual to give
                us minimal personal information, which may include:
                 Name;
                 SSN;
                 Date of birth;
                 Address--mailing and residential;
                 Telephone number;
                 Email address;
                 Financial information;
                 Cell phone number; and
                 Selecting and answering password reset questions.
                 We send a subset of this information to the ISP, who then generates
                a series of out-of-wallet questions back to the individual. The
                individual must answer all or most of the questions correctly before
                continuing in the process. The exact questions generated are unique to
                each individual.
                 This collection of information, or a subset of it, is mandatory for
                respondents who want to do business with SSA via the internet. We
                collect this information via the internet on SSA's public-facing
                website. We also offer an in-person identification verification process
                for individuals who cannot, or are not willing, to register online. For
                this process, the individual must go to a local SSA field office and
                provide identifying information. We do not ask for financial
                information with the in-person process.
                 We only collect the identity verification information one time,
                when the individual registers for a credential. We ask for the User ID
                (username and password) every time an individual signs in to our
                automated services. If individuals opt for the enhanced or upgraded
                account, they also either receive an email message or a text message on
                their cell phones (this serves as the second factor for authentication)
                each time they sign in.
                 The respondents are individuals who choose to use the internet or
                Automated Telephone Response System to conduct business with SSA.
                 Type of Request: Revision of an OMB-approved information
                collection.
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                 Average
                 Average Estimated theoretical Average wait Total annual
                 Modality of completion Number of Frequency burden per total annual hourly cost time in field opportunity cost
                 respondents of response response burden (hours) amount office (dollars) ***
                 (minutes) (dollars) * (minutes) **
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                Internet Registration....................... 7,875,448 1 8 1,050,060 * $25.72 .............. *** $27,007,543
                Internet Sign-Ins........................... 53,985,814 1 1 899,764 * 25.72 .............. *** 23,141,930
                Intranet Registration (RCS)................. 2,295,983 1 8 306,131 * 25.72 ** 24 *** 31,494,757
                 -----------------------------------------------------------------------------------------------------------
                 Totals.................................. 64,157,245 ........... ........... 2,255,955 .............. .............. *** 81,644,230
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                * We based this figures on average U.S. citizen's hourly salary, as reported by Bureau of Labor Statistics data (https://www.bls.gov/oes/current/oes_stru.htm).
                ** We based this figure on the average FY 2020 wait times for field offices, based on our current management information data.
                *** This figure does not represent actual costs that we are imposing on recipients of Social Security payments to complete this application; rather,
                 these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to
                 respondents to complete the application.
                [[Page 70221]]
                 Dated: October 30, 2020.
                Naomi Sipple,
                Reports Clearance Officer, Social Security Administration.
                [FR Doc. 2020-24479 Filed 11-3-20; 8:45 am]
                BILLING CODE 4191-02-P
                

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