Food Safety and Inspection Service Labeling Guideline on Documentation Needed To Substantiate Animal Raising Claims for Label Submission

Published date27 December 2019
Citation84 FR 71359
Record Number2019-27845
SectionNotices
CourtFood Safety And Inspection Service
Federal Register, Volume 84 Issue 248 (Friday, December 27, 2019)
[Federal Register Volume 84, Number 248 (Friday, December 27, 2019)]
                [Notices]
                [Pages 71359-71367]
                From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
                [FR Doc No: 2019-27845]
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                DEPARTMENT OF AGRICULTURE
                Food Safety and Inspection Service
                [Docket No. FSIS-2016-0021]
                Food Safety and Inspection Service Labeling Guideline on
                Documentation Needed To Substantiate Animal Raising Claims for Label
                Submission
                AGENCY: Food Safety and Inspection Service, USDA.
                ACTION: Notice of availability and response to comments.
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                SUMMARY: The Food Safety and Inspection Service (FSIS) is announcing
                the availability of an updated version of its guideline on
                documentation needed to support animal-raising claims made on meat or
                poultry product labeling. Official establishments submit this
                documentation to the Agency when they apply for approval of labels with
                animal raising claims. The updated guideline includes changes made in
                response to comments on the guideline posted in October 2016. This
                Federal Register notice also summarizes and responds to issues raised
                in petitions submitted to the Agency by animal welfare advocacy
                organizations.
                DATES: Submit comments on or before February 25, 2020.
                ADDRESSES: A downloadable version of the compliance guideline is
                available to view and print at http://www.fsis.usda.gov/Regulations_&_Policies/Compliance_Guides_Index/index.asp. No hard
                copies of the compliance guideline have been published.
                 FSIS invites interested persons to submit comments relevant to
                clarification provided in this notice on the label claim ``free range''
                for poultry products. Only comments addressing this specific issue will
                be considered at this time. Comments may be submitted by one of the
                following methods:
                 Federal eRulemaking Portal: This website provides
                commenters the ability to type short comments directly into the comment
                field on the web page or to attach a file for lengthier comments. Go to
                http://www.regulations.gov. Follow the on-line instructions at that
                site for submitting comments.
                 Mail, including CD-ROMs, etc.: Send to Docket Clerk, U.S.
                Department of Agriculture, Food Safety and Inspection Service, 1400
                Independence Avenue SW, Mailstop 3758, Room 6065, Washington, DC 20250-
                3700.
                 Hand- or courier-delivered submittals: Deliver to 1400
                Independence Avenue SW, Room 6065, Washington, DC 20250-3700.
                 Instructions: All items submitted by mail or electronic mail must
                include the Agency name and docket number FSIS-2016-0021. Comments
                received in response to this docket will be made available for public
                inspection and posted without change, including any personal
                information, to http://www.regulations.gov.
                 Docket: For access to background documents or comments received,
                call (202) 720-5627 to schedule a time to visit the FSIS Docket Room at
                1400 Independence Avenue SW, Room 6065, Washington, DC 20250-3700.
                FOR FURTHER INFORMATION CONTACT: Terri Nintemann, Assistant
                Administrator, Office of Policy and Program Development by telephone at
                (202) 205-0495.
                SUPPLEMENTARY INFORMATION:
                Background
                 Under the Federal Meat Inspection Act and Poultry Products
                Inspection Act (21 U.S.C. 601-695, at 601(n), 607; 21 U.S.C 451-470, at
                453(h), 457) (the Acts), FSIS develops and implements regulations to
                require that the labels of meat and poultry products are truthful and
                not misleading. Under the Acts, the Secretary of Agriculture, who has
                delegated this authority to FSIS, must approve the labels of meat and
                poultry products before the products can enter commerce (21 U.S.C.
                601(d); 21 U.S.C. 457(c)).\1\
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                 \1\ FSIS has similar authority over egg products under the Egg
                Products Inspection Act, 21 U.S.C. 1036(b).
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                 FSIS allows certain labels that bear only mandatory labeling
                features and that comply with the Agency's labeling regulations to be
                generically approved (9 CFR 412.2(a)(1)). Generically approved labels
                do not need to be submitted to FSIS for approval before they can be
                used on product in commerce. However, a label with a special statement
                or claim (9 CFR 412.1(c)(3) and 412.1(e)), including an animal-raising
                claim, must be submitted to FSIS for approval before it may be used on
                a product distributed in commerce. A label bearing an animal-raising
                claim must be submitted to the Office of Policy and Program
                Development, Labeling and Program Delivery Staff (LPDS), in FSIS, with
                necessary documentation to support the special statement or claim.
                Examples of animal-raising claims include but are not limited to:
                ``Vegetarian-fed,'' ``Grass-fed,'' and ``Raised without the use of
                antibiotics.''
                 On October 5, 2016, FSIS announced the availability of and
                requested comments on its Labeling Guideline on Documentation Needed to
                Substantiate Animal Raising Claims for Label Submission (81 FR 68993).
                FSIS published the guideline to advise establishments of the type of
                documentation that they should submit in support of animal-raising
                claims on meat or poultry product labels. FSIS needs this documentation
                to determine whether these claims are truthful and not misleading.
                 After reviewing the comments received, the Agency has revised the
                guideline. A summarized list of major changes to the guideline follows.
                The revised guideline is posted at: http://www.fsis.usda.gov/wps/portal/fsis/topics/regulatory-compliance/compliance-guides-index. The
                information in this guideline is provided as guidance to assist meat
                and poultry establishments and is not legally
                [[Page 71360]]
                binding from a regulatory perspective. FSIS will update this document,
                as necessary.
                Summarized List of Major Changes to the Guideline
                 Product Labeling: Use of Animal-Raising Claims on the
                Labels of Meat or Poultry Products
                 [cir] Added information about labeling needed for products bearing
                claims certified by third-party organization, including when products
                certified as ``organic'' need to disclose the certifying entity's
                website address on the product label.
                 [cir] Added information about carrying claims forward on additional
                products.
                 Removed age claims section because establishments are not
                using these claims.
                 Animal Welfare and Environmental Stewardship Claims:
                 [cir] Added descriptive language or information (terminology) that
                should accompany these claims to explain the meaning of the claim to
                consumers, including the type of information that needs to appear on
                the label when the product is certified by a third-party organization.
                 Breed claims:
                 [cir] Added information about carrying these claims forward to
                other products.
                 Living- or Raising-Condition Claims:
                 [cir] Reorganized section for clarity regarding labeling
                terminology and recommended documentation for approval.
                 [cir] Added information about additional terminology that typically
                should accompany these claims to explain the meaning of the claim to
                consumers, including where the information must appear on the label.
                 [cir] Added information on the use of ``Free Range'' and synonymous
                claims (``Free Roaming,'' ``Pasture Fed,'' ``Pasture Grown,'' ``Pasture
                Raised,'' and ``Meadow Raised'') on labels of poultry products and the
                documentation needed to substantiate these claims.
                 Raised Without Antibiotics--Livestock/Red Meat or Poultry:
                 [cir] Added ``Raised Antibiotic Free'' and ``No added antibiotics''
                as examples of claims that may be used to disclose the fact that
                animals were not administered antibiotics at any point in the animal
                production process.
                 [cir] Added information on claims that include the term ``sub-
                therapeutic antibiotics'' to ensure that consumers understand that the
                claim means that antibiotics may be administered only in the event of
                an illness and includes the circumstances for which FSIS will approve
                labels bearing these claims.
                 Raised Without Hormones (No Hormones Administered or No
                Steroids Administered):
                 [cir] Updated information to clarify that a qualifying statement is
                no longer required on pork products labeled as having been raised
                without hormones because Federal law permits the use of certain
                hormones in swine, e.g., for gestation.
                 [cir] Added new examples of this type of claim.
                 Added information to clarify why a qualifying statement is
                necessary for products made from a kind or species for which Federal
                law prohibits hormone use and to emphasize that this statement must be
                prominently- and conspicuously-displayed on the label, as verified by
                FSIS.
                 Third-Party Certification:
                 [cir] Added information about documentation needed to support
                labels bearing animal raising claims that have been ``Verified'' or
                ``Certified'' by third party organizations.
                 [cir] Added information about ``organic'' claims, including other
                claims that could be substantiated with an organic certificate.
                 Added a section on procedures for adding an additional
                supplier for a label with animal-raising claims that was previously
                approved by FSIS.
                Comments and FSIS Responses
                 FSIS received over 4,600 comments on the Labeling Guideline on
                Documentation Needed to Substantiate Animal Raising Claims for Label
                Submission. The majority are similar comments or groups of comments
                from individuals who made them as part of what appears to be organized
                write-in campaigns. FSIS received thirty individual comment letters
                from animal-welfare advocacy organizations, consumer advocacy
                organizations, trade associations representing the poultry, poultry and
                meat, egg, or organic industry, beef marketing companies, organizations
                that provide third-party certification services, agriculture-specific
                coalitions/cooperatives, producers, and an environmental advocacy
                organization.
                 Comments from two animal welfare advocacy organizations also
                included over 87,000 and 35,000 signatures, respectively. FSIS also
                received a spreadsheet with similar comments opposing the guidance from
                15,477 members of an animal welfare advocacy organization.
                 Comments from trade associations representing the poultry and meat
                industry generally found the information in the guideline to be helpful
                to establishments. Other comments, including those participating in the
                various write-in campaigns, strongly opposed parts of the guideline, as
                well as FSIS's general label approval procedures for animal-raising
                claims.
                 FSIS also received petitions from animal welfare organizations that
                raise issues associated with animal-raising claims similar to the
                issues raised by many of the comments. Therefore, the comment summaries
                and FSIS's responses address the issues raised in the petitions.
                 Following is a summary of the issues raised in the comments and
                petitions and FSIS's responses.
                Regulatory Guidance and Administrative Procedure Act
                 Comment: Animal-welfare and consumer advocacy organizations
                asserted the Agency is violating the Administrative Procedure Act (APA)
                by effectively promulgating ``requirements'' for establishments without
                following due notice-and-comment procedure. They said that FSIS should
                follow the APA procedures because the guideline ``grants rights,
                imposes obligations, and produces significant effects on private
                interests.''
                 Response: The guideline does not promulgate new requirements
                subject to notice-and-comment requirements under the APA. As noted
                above, under 9 CFR 412.1(c) and (e), labels bearing animal-raising
                claims are required to be submitted to FSIS for prior approval. FSIS
                published the guideline to assist establishments that manufacture meat
                and poultry products labeled with animal-raising claims to prepare
                their label approval applications and to facilitate FSIS's review of
                labels bearing animal-raising claims. Animal raising claims are
                voluntary marketing claims, and establishments are not required to use
                any of the claims listed in the guideline. However, if they do,
                establishments may refer to the guideline to help them provide the
                documentation that FSIS needs to evaluate labels bearing animal raising
                claims and to determine whether such claims are truthful and not
                misleading.
                 Notably, FSIS has sought to engage the public in the consideration
                and revision of the guideline and has provided extensive opportunity
                for public comment. We have made many substantive changes based on the
                comments we have received. We also note that this is not a novel
                approach. FSIS routinely publishes guidance on how FSIS interprets
                labels to be truthful or not misleading, with examples of acceptable
                supporting documentation.
                [[Page 71361]]
                Defining Animal-Raising Claims
                 Comment: Animal-welfare advocacy organizations, consumer-advocacy
                organizations, petitioners, and individuals, said that FSIS must define
                animal-raising claims in the regulations and not allow the use of
                animal-raising claims that are not defined in the regulations.
                 Response: FSIS disagrees that it needs to establish codified
                definitions for animal raising claims to prevent product misbranding.
                Animal production practices vary and are continuously developing;
                maintaining a current list of codified allowable claims would be
                impractical. Further, FSIS does not have the authority to regulate on-
                farm animal production and thus its codification of animal raising
                claims could inappropriately restrict developments in animal production
                practices by operations that would benefit from the use of a truthful
                claim.
                 The Acts and implementing regulations prohibit the sale and
                distribution of ``misbranded'' meat and poultry products, i.e., meat
                and poultry products bearing labels that are misleading or untrue (21
                U.S.C. 453(h)(1); 21 U.S.C. 601(n)(1), implemented at 9 CFR parts
                381.129 and 317.8, respectively). Accordingly, FSIS is responsible for
                ensuring that the labeling of meat, poultry, and egg products is
                truthful and not misleading. To prevent labeling claims that are false
                and misleading, any label with a special statement or claim, including
                an animal-raising claim, not defined in FSIS regulations or the Food
                Standards and Labeling Policy Book must be submitted to FSIS for prior-
                approval (9 CFR 412.1(c)(3) and 412.1(e)). As part of the label
                approval process, FSIS verifies the accuracy of the special statement
                or claim by reviewing supporting documentation submitted with the label
                approval application.
                 Consistent with this approach, FSIS evaluates labels bearing
                animal-raising claims on a case-by-case basis by reviewing the animal
                production protocol submitted with the label approval application. FSIS
                approves the label if the documentation supports the claim made, if the
                claim is truthful and not misleading, and if the claim (including any
                qualifying information) is prominently- and conspicuously-displayed on
                the label. At establishments that label product with animal raising
                claims, FSIS inspectors verify that establishments have FSIS label
                approval on file. In addition, they are to take the appropriate
                regulatory control action, such as retention of product, when they
                determine that misbranded product would otherwise enter commerce (i.e.,
                it is shipped from the establishment). FSIS could also rescind approval
                of false or misleading labels per 9 CFR 500.8. Under this approach,
                FSIS is able to prevent the sale of misbranded meat and poultry
                products by ensuring that labels bearing animal-raising claims
                accurately reflect the conditions under which the source animal was
                raised.
                Consistency With Other Federal Agency Standards
                 Comment: An animal-welfare advocacy organization argued that FSIS's
                labeling standards must be in harmony with Federal Trade Commission
                (FTC) and Securities and Exchange (SEC) standards, and that the Agency
                should consult with the FTC and SEC in the rulemaking that it ought to
                be carrying out following APA procedures. Several advocacy
                organizations asserted that inconsistently defined claims are
                inherently ``false and misleading in any particular,'' and therefore
                misbranded under the Acts.
                 Response: The labeling requirements for meat and poultry products
                in the Acts and implementing regulations are aimed at preventing
                product misbranding. For the reasons given previously, FSIS considers
                its review and approval of labels bearing animal-raising claims, under
                the conditions described in the guideline, to provide sufficient
                assurance that product labeling bearing claims is not be false or
                misleading in any particular. As a result, the products will not be
                misbranded.
                 FSIS is aware of the statutory authorities under which the FTC and
                SEC operate to require substantiation of claims companies make about
                their products. For example, Section 12 of the Federal Trade Commission
                Act (15 U.S.C. 52) prohibits false advertisement of foods, drugs, and
                cosmetics. FSIS generally coordinates its activities with the FTC and
                other agencies to avoid duplication of effort and advises companies to
                consult FSIS labeling regulations, rules, and policies when developing
                advertising for meat and poultry products. (On coordination with the
                FTC, See A Guide to Federal Food Labeling Requirements for Meat,
                Poultry, and Egg Products (FSIS/USDA, Washington, DC 2007)).
                Third-Party Certification
                 Comment: Comments from animal welfare advocacy organizations,
                consumer advocacy organizations, individuals, organizations that
                provide third-party certification, and producers argued that, because
                FSIS does not conduct on-farm verifications, the Agency should require
                animal-raising claims to be verified by a third-party certifying
                organization. These commenters stated that the required certification
                would constitute evidence that the claim is truthful and meets consumer
                expectations for the claim. Several commenters included their
                recommendations for third-party certification programs that they
                believe reflect consumer expectations for these claims.
                 Response: FSIS believes it would not be economically feasible for
                many small and very small establishments to incur the additional costs
                of independent third-party certification because of their low sales
                volumes. FSIS also believes that requiring third-party certification
                could reduce the variety of products labeled with animal-raising claims
                these establishments would have to offer. Reductions in purchase
                options could also result in a cost to consumers. FSIS believes that
                its current procedure, which provides for case-by-case review of the
                producer's animal-raising protocol, is effective in ensuring that
                labels bearing animal-raising claims are truthful and not misleading.
                While the Agency has determined that it will not require independent
                third-party certification for all animal-raising claims, this
                determination should not in any way diminish the utility of third-party
                certifying organizations. Establishments can choose to use third-party
                certification programs to support animal raising claims on labels.
                Font Size for Claim Statements
                 Comment: Animal-welfare and consumer-advocacy organizations urged
                FSIS to set minimum type sizes for animal-raising claims and any
                additional text or qualifying information on the label that explains
                the claims. They said this information is often so small that it goes
                unnoticed.
                 Response: When the disclosure of qualifying information is
                necessary to prevent a claim from being false and misleading, FSIS
                agrees the information must be presented truthfully on the label. FSIS
                also agrees such information must be prominently- and conspicuously-
                displayed on the label and in terms likely to be read and understood by
                the ordinary individual (21 U.S.C. 601(n)(6); 21 U.S.C. 453(h)(6),
                implemented at 9 CFR 317.2(b) and 381.116(b), respectively). To that
                end, through its label prior-approval program, FSIS confirms that any
                qualifying information consists of clear language, that its type is
                prominent and conspicuous (as compared to with other
                [[Page 71362]]
                words, statements, or designs on the label), and that it is placed on
                the same panel of the package as the claim being qualified.
                 As discussed below, several comments expressed concern that claims
                associated with hormone use during animal production may be
                particularly misleading to consumers, particularly when hormones are
                not allowed during the production of certain species. To address these
                concerns, FSIS has updated the guideline to clarify why qualifying
                information is necessary on certain products and to emphasize that this
                information must be prominently- and conspicuously-displayed on the
                label for FSIS to approve the claim. This specific issue is discussed
                in more detail below.
                Posting of Company-Specific Information
                 Comment: Commenters urged FSIS to make establishments' supporting
                documentation public, preferably in an open, online format.
                 Response: Developing and maintaining a public database of
                supporting documentation for establishments' claims would be overly
                cumbersome for FSIS. However, interested persons can submit a request
                for copies of any records not normally prepared for public distribution
                in accordance with the Freedom of Information Act (FOIA)(5 U.S.C. 552).
                Please note that certain records may be withheld in whole or in part
                from the requestor if they fall within one of nine FOIA exemptions. For
                example, Exemption 4 protects trade secrets and confidential commercial
                or financial information.
                Organic Certification
                 Comment: Producers, a coalition that promotes sustainable
                agriculture, a trade association representing organic producers, and a
                foreign beef marketing agency urged FSIS to consider organic
                certificates to be sufficient support for other animal-raising claims,
                such as ``no antibiotics administered.'' The comments said additional
                documentation, e.g., a segregation protocol, is unnecessary for certain
                claims and is an undue burden on certified-organic producers.
                Similarly, a trade association representing the poultry industry asked
                FSIS to state whether third-party program certificates, other than
                organic certificates, may be used in place of the documentation listed
                in the guideline.
                 Response: Any agricultural product that is sold, labeled, or
                represented as ``organic'' must be produced in accordance with the
                Agricultural Marketing Service's (AMS) National Organic Program (NOP)
                regulations in 7 CFR 205, as verified by a NOP-accredited third-party
                certifier. Therefore, if an establishment produces meat or poultry
                products that qualify for an organic claim under the NOP regulations,
                the establishment may not need to provide FSIS with additional
                documentation to support a separate animal-raising claim if the
                standards for the animal-raising claim are supported by the organic
                claim, i.e., the standard for the animal-raising claim is explicitly
                addressed in the NOP regulations. For example, the organic certificate
                would be sufficient support for the claim ``no antibiotics
                administered'' on certified organic livestock products, because 7 CFR
                205.238(c)(1) explicitly prohibits antibiotics for this purpose.
                Furthermore, a written description of the product tracing and
                segregation mechanism would not be needed as support for certified
                organic products because these activities are a condition of NOP
                certification.
                 For meat and poultry products certified under non-NOP third-party
                organization programs involving separate animal-raising claims, such as
                Global Animal Partnership's 5-Step Certification Program, FSIS would
                likewise accept their certificate as support for separate animal-
                raising claims or in place of the documentation listed in the
                guideline.
                 FSIS has updated the guideline by indicating the circumstances for
                which an organic certificate could also be used to support a specific
                animal-raising claim or in place of the documentation listed in the
                guideline. We would again note, however, that establishments are not
                required to use any animal-raising claim, including those listed in the
                guideline.
                Support for Claims; Company Information
                 Comment: Animal welfare advocacy organizations and individuals
                opposed FSIS's approving animal-raising claims based on what the
                commenters consider to be ``minimal support,'' e.g., a brief affidavit
                from the entity making the claim. Instead, they urged FSIS to
                stipulate, at a minimum, detailed animal-care protocols and
                photographic evidence when making any label approval determination.
                 Response: For FSIS to approve an animal-raising claim, an
                establishment must submit to FSIS documentation that supports the
                claim. The kind and amount of supporting documentation depends on the
                claim and could vary according to circumstances. FSIS comprehensively
                evaluates these label applications on a case-by-case basis. Further,
                FSIS often consults with its Federal partners, e.g., the USDA's AMS, to
                decide whether the documentation submitted in support of an animal-
                raising claim provides the level of detail needed to ensure that the
                claim is truthful and not misleading. The type and amount of supporting
                documentation needed to adequately support an animal-raising claim
                varies with the type of claim being made. There are a few claims, such
                as ``made from Angus beef,'' that could be supported with a brief
                affidavit, e.g., a certificate from a breed organization, when the
                establishment produces only those products. However, that is not
                necessarily the case for all animal-raising claims.
                Animal Welfare and Environmental Stewardship
                 Comment: FSIS received several comments from animal welfare
                advocacy organizations, consumer advocacy organizations, and
                individuals on the Agency's guidance on animal welfare and
                environmental stewardship claims. Additionally, in May 2014, before
                FSIS published the 2016 guidance, the Animal Welfare Institute (AWI)
                petitioned the Agency to amend its regulations to require third-party
                certification for the approval of animal welfare and environmental
                stewardship claims in the labeling of meat and poultry products.\2\
                Both the comments and petition asserted that FSIS does not have the
                expertise or resources to adequately approve animal welfare and
                environmental stewardship claims. According to the comments and
                petition, the Agency currently approves claims based on standards that
                do not meet consumer expectations. To address these concerns, the
                comments and the petition stated that FSIS should only approve animal
                welfare and environmental stewardship claims that have been certified
                by an independent third-party certifying organization that has
                established standards that exceed the conventional industry standards
                defined by meat and poultry trade associations.
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                 \2\ FSIS denied the petition on February 22, 2019. The petition
                and FSIS's response are available on the FSIS petitions web page at:
                https://www.fsis.usda.gov/wps/portal/fsis/topics/regulations/petitions.
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                 Response: FSIS disagrees. As noted in the guideline, animal welfare
                and environmental stewardship claims describe how animals are raised
                based on the care they receive by the producer or how the producer
                maintains the land and replenishes the environment. The
                [[Page 71363]]
                issues raised in the comments and petition show that consumers,
                producers, and certifying entities have different views on the specific
                animal production practices that should be associated with certain
                animal welfare or environmental stewardship claims. Thus, because
                animal welfare or environmental stewardship claims mean different
                things to different people, a claim that is defined by a specific
                third-party certifying organization's animal-raising standards cannot
                reflect the diverse views associated with these types of claims.
                 To ensure that animal welfare and environmental stewardship claims
                continue to accurately reflect the animal production practices that
                define a specific claim, FSIS has updated its guidance with additional
                information on, as well as examples of, animal welfare and
                environmental stewardship claims for which the Agency is likely to find
                their use to be truthful and not misleading. Specifically, the
                guideline provides for the approval of animal welfare and environmental
                stewardship claims if the product label also describes the animal-
                raising standards that define the claim and identifies the entity that
                established the standards, e.g., ``Raised with Care: TMB Ranch Defines
                Raised with Care as [explain the meaning of the claim on the label].''
                If the entity has a website that describes the standards used to define
                the claim, the label may provide the website address instead of
                explaining what the claim means on the product label, e.g. ``Raised
                with Care as defined by TMB Ranch at [website address].
                 As an alternative to the additional terminology, animal welfare and
                environmental stewardship claims can be certified by a third-party
                certifying organization that posts the standards used to define the
                claim on its website. If the claim is certified by a third-party
                certifying organization, FSIS will approve the label bearing the claim
                if it includes the certifying entity's name, website address,\3\ and
                logo, when the organization has a logo, as described in the guideline.
                Under this approach, the labeling of a meat or poultry product that
                bears an animal welfare or environmental stewardship claim includes the
                information that consumers need to determine whether the animal-raising
                practices used to define a particular animal claim meets their
                expectations for the claim.
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                 \3\ Products certified as ``organic'' would not need to disclose
                a website address on the label, except when the address is required
                under 7 CFR part 205.
                ---------------------------------------------------------------------------
                 Comment: Comments from animal welfare advocacy organizations and
                consumer advocacy organizations stated that although FSIS will only
                approve animal welfare or environmental stewardship claims if the claim
                is defined on the labeling, companies have different standards for
                defining animal welfare and environmental stewardship, and they use
                different types of documentation to support these claims. The comments
                stated that because of these differences, the same claim may reflect
                different practices depending on the producer's standards for the
                claim, which, according to the comments, results in claims that are
                misleading and confusing to consumers. The comments also asserted that
                it is unlikely that a producer's ``humane'' or ``sustainable''
                practices can be adequately described in the limited space provided on
                a product label.
                 Response: As discussed above, FSIS recognizes that the same animal
                welfare or environmental stewardship claim may reflect different animal
                production practices depending on the producer's or certifying entity's
                standards for the claim. However, FSIS disagrees that these differences
                result in claims that are misleading or confusing to consumers. As
                noted above, FSIS has updated the guideline with additional information
                on and examples of claims the Agency will likely find to be truthful
                and not misleading if accompanied by the appropriate documentation. The
                labels of products bearing animal welfare and environmental stewardship
                claims need to include information that consumers can use to determine
                whether the animal-raising practices used to define a particular claim
                meet their expectations for the claim, i.e., the name of the entity
                that established the standard with a statement explaining the meaning
                of the claim as applied to that particular product or a website address
                that provides the entity's standards for defining the claim. If a
                third-party certifying organization established the claim, the website
                address would need to provide the certifying organization's standards
                for defining the claim. FSIS will not approve an animal welfare or
                environmental stewardship claim if the product label does not include
                complete information on the animal-raising standards that define the
                claim or identify the entity that established the standards. Or, if the
                claim was certified by a third-party certifying organization, FSIS will
                not approve the label bearing the claim if it does not include the
                certifying entities name, website address, and logo, when the
                organization has a logo.
                 Comment: The above comments and the 2014 AWI petition stated that
                many animal welfare and environmental stewardship claims are misleading
                because they reflect conventional industry standards defined by meat
                and poultry trade associations. The comments and petition both
                referenced surveys that, according to the comments and petition, show
                that consumers believe animal welfare claims, such as ``humanely
                raised,'' represent a standard of care higher than that of the
                conventional animal agriculture industry. Specifically, they stated
                that surveys show that a majority of consumers believe that products
                that bear ``humanely raised'' claims in their labeling should be
                derived from animals that have access to the outdoors and adequate
                space to move about freely. They asserted that FSIS should only approve
                third-party certified claims if the party employs standards that align
                with these consumer expectations for the claim in question. The
                comments and petition included examples of certification programs that
                they believe meet consumer expectations for animal welfare claims.
                 Response: As noted above, FSIS will only approve labels of products
                bearing animal welfare and environmental stewardship claims that
                include information that consumers need to determine whether the
                animal-raising practices used to define a particular claim meet their
                expectations for the claim. Thus, consumers who have specific
                expectations for the standard of care used to define a claim may
                identify meat and poultry products that meet their expectations from
                the information included in the product's labeling.
                 Comments: The 2014 AWI petition and comments from animal welfare
                advocacy organizations stated that the current guideline places
                producers who choose to use third-party certification at an economic
                disadvantage. The comments noted that producers who choose to use a
                third-party certification typically incur costs associated with the
                certification and in maintaining systems that go beyond conventional
                production standards in terms of animal welfare and environmental
                stewardship. The comments and petition said that producers who make
                animal welfare or environmental claims that are not independently
                certified can make the same claims and charge a premium for their
                products while avoiding the cost of certification and production. They
                also asserted that requiring third-party certification will increase
                consumer confidence in animal welfare and environmental stewardship
                claims because third-party certification programs are independent of
                the
                [[Page 71364]]
                companies they are certifying and have expertise in establishing
                standards.
                 Response: FSIS disagrees that the guideline places companies that
                choose to use third-party certification for animal raising claims at an
                economic disadvantage. A producer's decision to use a third-party
                certifying organization's certification program is a voluntary business
                decision. Producers that use certifying entities do so because they
                have determined that the benefits of labeling a meat or poultry product
                with a certified animal welfare or environmental stewardship claim
                outweigh the cost associated with the certification program. Consumers
                who have more confidence in claims that have been certified by a third-
                party organization can identify products that meet a certifying
                entity's standards from the information included in the product's
                labeling.
                 However, as noted above, FSIS disagrees that third-party
                certification be required because the Agency believes it would not be
                economically feasible for many small and very small establishments to
                incur the additional costs of independent third-party certification
                because of their low sales volumes. In addition, because FSIS reviews
                all animal raising claims on a case-by-case basis, the Agency does not
                believe that it is necessary to require third party certification to
                ensure that labels bearing animal welfare and environmental stewardship
                claims are truthful and not misleading.
                Diet
                 Comment: A producer urged FSIS to only accept the term ``grassfed''
                and not the terms ``Grass Fed'' or ``grass-fed.''
                 Response: FSIS considers all three terms synonymous and will
                continue to approve them when adequate documentation is provided to
                substantiate the claim.
                 Comment: A producer urged FSIS to require that official
                establishments submit to FSIS annual monitoring and reporting of soil
                health as a condition for approval of ``grass-fed'' claims. The
                commenter argued that requiring the data will promote better land
                management practices and healthy grasslands.
                 Response: FSIS believes that information about land management
                practices is not necessary for the Agency to evaluate ``grass-fed''
                claims in the labeling of meat and poultry products because land
                management practices are not part of the animal's diet. However, land
                management practices information may be included as a part of the
                supporting documentation if the claim includes information about soil
                health or other land management practices.
                 Comment: An environmental advocacy organization urged FSIS to
                establish a standard for ``grass-fed'' based on four conditions: (1) No
                confinement; (2) no routine antibiotics; (3) no added hormones; and (4)
                a forage-based diet throughout the lifetime of the animal after
                weaning. Likewise, comments from consumers, animal advocacy
                organizations, and consumer advocacy groups requested that FSIS
                establish a standard for ``grass-fed'' that is applicable from weaning
                to slaughter, prohibits the use of feedlots, and for which animals have
                100 percent access to a forage-based diet. In addition, an animal
                welfare advocacy organization asked that FSIS clarify whether products
                made from animals with less than 100 percent access to grass or forage
                can bear ``grass-fed'' label claims, such as 85 percent grass-fed.
                 Response: In response to these comments, FSIS has updated the
                guideline to clarify that ``100% grass-fed'' claims are not permitted
                for animals raised on feedlots. FSIS has also added that when animals
                have less than 100 percent access to grass or forage, any ``grass-fed''
                claim must accurately reflect the circumstances of raising (e.g.,
                ``Made from cows that are fed 85% grass and 15% corn''). Similar to
                other dietary claims, FSIS will verify these claims by reviewing
                records that describe the animal's diet from birth to harvest or the
                period of raising being referenced by the claims. With these changes,
                FSIS believes the information in the guideline is adequate as it
                relates to use of ``grass-fed'' and ``100% grass-fed'' label claims. As
                outlined in the guideline, for FSIS to approve these particular claims,
                animals must be fed only grass or forage, with the exception of milk
                consumed before weaning. In addition, these animals cannot be fed grain
                or grain byproducts and must have continuous access to pasture during
                the growing season until slaughter.
                Living/Raising/Raising Conditions
                 Comment: Comments from animal welfare advocacy organizations,
                consumer advocacy organizations, and individuals stated that FSIS
                should update the guideline on claims related to living/raising
                conditions by defining separate ``range'' and ``pasture'' claims for
                meat and poultry products, by defining ``crate free,'' and other
                similar claims. The comments noted that under the guideline, certain
                claims, such as ``Free Range'' and ``Pasture Raised'' require the
                producer to define the claim on the product label, while other claims,
                such as ``Free Roaming'' and ``Pasture Grown,'' are acceptable without
                a definition when the animal from which the products are derived has
                continuous access to the outdoors for a minimum of 120 days per year.
                The comments stated that FSIS should set minimum standards that reflect
                consumer expectations for these claims and clarify whether certain
                claims may only be used for products derived from livestock or birds.
                The comments included recommendations on how to define ``range'' or
                ``pasture'' claims for birds and separate recommendations on how to
                define ``range'' or ``pasture'' claims for livestock. According to the
                comments, the recommended standards included in the comments reflect
                consumer expectations for these claims, which include some degree of
                vegetative cover, a minimum amount of space per animal, and protection
                from risks to animal welfare.
                 Response: As explained above, FSIS does not believe that the Agency
                should define specific living/raising conditions claims in the
                regulations or in guideline because our current procedure, which
                provides for case-by-case review of the producer's animal-raising
                protocol, is effective in ensuring that labels bearing these claims are
                truthful and not misleading. However, these comments showed confusion
                regarding the labeling of products with living/raising conditions
                claims. To ensure that living/raising conditions claims continue to
                accurately reflect the animal production practices that define a
                specific claim, FSIS updated the guideline by reorganizing the living/
                raising conditions section to make clear which claims do not require
                additional terminology and the documentation that is needed to
                substantiate these claims.
                 In addition, FSIS added information to clarify that nearly all
                living/raising conditions claims require additional terminology
                explaining the meaning of the claim, e.g., ``Cage free. Chickens were
                never confined to cages during raising.'' FSIS also clarified that, as
                an alternative to the additional terminology, living/raising claims can
                be certified by a third-party certifying organization that posts its
                standards for defining the claim on its website. If the claim is
                certified by a third-party certifying organization, FSIS will only
                approve the label bearing the claim if it includes the certifying
                entity's name, website address, and logo, when the organization has a
                logo, as described in the guideline.
                 Based on consultations with AMS in the 1990s, FSIS determined that
                additional terminology is not needed on the label for the claim ``Free
                Range'' and synonymous claims (``Free Roaming,''
                [[Page 71365]]
                ``Pasture Fed,'' Pasture Grown,'' ``Pasture Raised,'' and ``Meadow
                Raised'') on poultry products. However, for FSIS to approve these
                claims, additional information must be submitted to substantiate the
                claim. Specific details about what additional information is needed
                have been added to the guideline. Although FSIS believes its current
                approach is adequate because it can accommodate various production
                situations while still providing for an animal-raising environment that
                allows birds to express natural behaviors, FSIS requests comments on
                this approach.
                 Comment: In January 2016, AWI submitted a different petition \4\
                requesting that FSIS initiate rulemaking to define ``free range'' and
                equivalent claims for poultry and to establish substantiation
                requirements for the approval of these claims. As an alternative, the
                petition requested that FSIS update its guidance on ``free range''
                claims to incorporate the changes requested in the petition.
                ---------------------------------------------------------------------------
                 \4\ The petition is available at https://www.fsis.usda.gov/wps/wcm/connect/368eba0b-4195-4641-91d7-7f772ead9a3e/16-01-AWI-Petition-012016.pdf?MOD=AJPERES.
                ---------------------------------------------------------------------------
                 The petition asserted that outdoor access should not be the sole
                defining factor of the ``free range'' claim. According to the petition,
                in order for a producer to properly illustrate that their birds are
                free range, they should be required to address several living
                conditions in addition to outdoor access. The petition stated that
                producers should be required to provide evidence that birds have easy,
                continuous access to vegetation, shade, and soil; protection against
                predators and adverse weather; and an outdoor space that is at least as
                large as the indoor space. According to the petition, only when
                producers are required to provide this information does this claim
                become valuable for consumers.
                 The petition and other commenters stated that the current guideline
                does not reflect consumer expectation because, under the guideline,
                poultry labeled as ``free range'' may come from birds raised indoors
                under crowded conditions, as long as the birds have access to the
                outside. The comments and petition stated that the current guideline
                and approval process for ``free range'' poultry claims results in
                claims that are inconsistent and misleading to consumers.
                 Response: As noted above, FSIS has updated the guideline by adding
                information on the type of documentation typically needed to
                substantiate a ``free range'' claim on poultry products. The update
                reflects FSIS's longstanding policy for approving these claims. For
                FSIS to approve this specific claim, the establishment must include a
                description of the housing conditions of the birds, as well as
                demonstrate the birds have continuous, free access to the outside.
                 Comment: Comments from animal welfare advocacy organizations stated
                that ``cage free'' claims should not be allowed on chicken and turkey
                products because birds raised for food are not typically kept in cages
                before being transported to slaughter. The comments asserted that
                ``cage free'' claims on poultry products are misleading because they
                give consumers the false impression that there are poultry products in
                the market that came from caged birds.
                 Response: When supported by documentation, the claim that birds
                were ``raised cage free'' is a true and accurate statement about a
                producer's raising practices that the establishment has chosen to
                communicate to consumers on the product label. If the claim is
                factually accurate and supported by documentation, FSIS will approve a
                ``cage free'' claim in the labeling of poultry products if it is part
                of a complete claim that is truthful and not misleading, e.g., ``Cage
                free. Chickens were never confined to cages during raising.'' Any
                producer that raises poultry without cages may label their poultry
                products as ``cage free'' if the claim is substantiated by
                documentation. Even if raising birds as cage free is a common practice,
                that fact does not make the claim false or misleading.
                Raised Without Antibiotics
                 Comment: A group of animal welfare advocacy organizations noted
                that the guideline allows producers to make a number of voluntary
                claims with respect to antibiotic use during animal production but does
                not require that producers disclose antibiotic use. The comments
                asserted that FSIS must require that antibiotic use during animal
                production be disclosed in the labeling of meat and poultry products to
                prevent product misbranding and foster informed consumer decision
                making.
                 In addition, in June 2013, before FSIS published the initial
                guideline, the Animal Legal Defense Fund (ALDF) petitioned FSIS to
                initiate rulemaking to require mandatory labeling to disclose routine
                antibiotic use in animals used to produce meat and poultry products.\5\
                The petition requested that FSIS require that the labels of all meat
                and poultry products disclose whether the source animals were
                administered antibiotics. The petition included a study that suggests
                that bacteria found in meat from animals raised with antibiotics may be
                more likely to be resistant to antibiotics than bacteria in meat from
                animals raised without antibiotics. The petition also referenced
                surveys that showed that consumers are concerned about issues related
                to the use of antibiotics in animal production and the development of
                antibiotic resistant strains of bacteria.
                ---------------------------------------------------------------------------
                 \5\ The petition is available at https://www.fsis.usda.gov/wps/wcm/connect/12aeca93-4d3e-4ac7-b624-d5fc0b0dbae0/Petition_Animal_Legal_Defense_Fund_060313.pdf?MOD=AJPERES.
                ---------------------------------------------------------------------------
                 The petition and the comments asserted that the current regulatory
                scheme, which allows producers that do not use antibiotics to
                voluntarily disclose this fact on the product labeling, fails to
                provide uniform, meaningful disclosure of antibiotic use on the farm.
                Both the petition and comments stated that the failure to disclose
                material facts about antibiotic use prevents consumers from making
                informed purchasing choices with respect to an animal production
                practice that many consumers believe presents a threat to public
                health.
                 Response: FSIS does not require that the labeling of meat and
                poultry products disclose the fact that antibiotics were administered
                to animals as part of the production process because the Agency does
                not consider animal production practices to be material facts that must
                be disclosed in the product label. Animal-raising claims, including
                claims about antibiotic use, are voluntary marketing claims that
                highlight certain aspects about the way source animals used to produce
                meat and poultry product were raised. These claims do not provide
                information on the characteristics or components of the meat or poultry
                products themselves.
                 FSIS conducts testing for residues in meat and poultry to verify
                that product does not include any prohibited chemical, including
                antibiotics. As discussed above, FSIS regulates the marking, labeling,
                and packaging of meat and poultry products to ensure that these
                products are not misbranded. Under the Acts, a product is misbranded,
                among other circumstances, if its labeling if ``false and misleading in
                any particular'' (21 U.S.C. 601(n)(1), 21 U.S.C. 453(h)(1)). FSIS has
                historically interpreted ``false or misleading in any particular'' to
                be a material misrepresentation directly related to the inherent
                characteristics of
                [[Page 71366]]
                the food itself.\6\ In other words, the elements required to appear on
                the label must inform the consumer of the constituents of the product.
                Information that may be of interest to certain consumers, such as the
                use of antibiotics in animal production, but that does not pertain to
                the product's nutritional, organoleptic, or functional characteristics,
                or any other essential attributes of the food, is not considered a
                ``material fact'' that must be disclosed in the product's labeling.
                Although the 2013 petition submitted by ALDF includes information to
                demonstrate that the administration of antibiotics as part of the
                animal production may lead to the development of antibiotic resistant
                strains of bacteria, the supporting data do not demonstrate that the
                proper use of antibiotics in animal production affects the attributes
                of the meat or poultry product itself.
                ---------------------------------------------------------------------------
                 \6\ See FSIS's final response to petition #12-02 submitted by
                SOIA available at: https://www.fsis.usda.gov/wps/wcm/connect/dcda4cb4-2612-4283-a9a7-0f97d976e022/12-02-FSIS-Final-Response-090916.pdf?MOD=AJPERES.
                ---------------------------------------------------------------------------
                 As noted in the petition, most major grocery stores carry meat and
                poultry products labeled as ``antibiotic-free.'' Thus, consumers who
                want to avoid purchasing meat and poultry products from animals that
                may have received antibiotics during the production process can
                identify these products from current voluntary animal production
                claims. FSIS is currently testing certain products with ``raised
                without antibiotics'' claims to verify that those products are not
                misbranded. This effort will help ensure that such label claims are
                accurate and not misleading.
                 Comment: The 2013 ALDF petition and consumer advocacy organizations
                stated that FSIS must adopt a uniform labeling standard for all meat
                and poultry products to disclose whether animals were fed antibiotics.
                The comments stated that the guideline provides for producers to make a
                number of voluntary claims, such as ``No Antibiotics Administered,''
                ``No Antibiotics Ever,'' ``Raised without Sub-therapeutic
                Antibiotics,'' and ``No Antibiotics Administered the last 150 days,''
                which the comments believe make it difficult for consumers to make
                informed decisions on what they consider to be public health issues.
                The petition recommended that FSIS prescribe standard terminology and
                definitions for the claims ``Raised with Antibiotics,'' ``Raised
                without Antibiotics,'' and ``Given Antibiotics for Therapeutic
                Antibiotic Use Only.'' Finally, according to the commenters and the
                petition, antibiotic claims need to be set apart from other animal-
                raising claims on the label because the use of antibiotics in animal
                agriculture has potential human health consequences that make labeling
                clarity particularly important.
                 Response: FSIS believes that its current case-by-case approach for
                the approval of labels bearing claims on the use of antibiotics during
                animal production is effective in ensuring that these types of claims
                are truthful and not misleading. Therefore, the Agency is not
                establishing standard definitions for these types of claims as
                recommended by the comments and petition.
                 FSIS will approve a label bearing an animal-raising claim related
                to antibiotic use if the claim is supported by documentation and the
                claim accurately reflects the conditions under which the source animal
                was raised. As noted by the comments, FSIS approves claims that reflect
                variations in the use of antibiotics during animal production, such as
                ``raised without antibiotics'' and ``no antibiotics administered for
                growth promotion, antibiotics administered in the event of illness.''
                The variations in claims reflect differences in the use of antibiotics
                during animal production. FSIS disagrees that these claims are
                misleading or confusing to consumers because FSIS will only approve a
                claim associated with antibiotic use that accurately reflects the
                conditions under which the source animal was raised.
                 Comment: Several comments from consumer advocacy organizations and
                individuals said FSIS should prohibit the claim ``raised without sub-
                therapeutic antibiotics'' because the term ``sub-therapeutic'' has no
                commonly recognized meaning.
                 Response: FSIS will only approve claims that animals have not been
                administered sub-therapeutic antibiotics if such claims are part of a
                complete claim that is truthful and not misleading, e.g., ``No sub-
                therapeutic antibiotics. Animals do not receive antibiotics on a daily
                basis; animals only receive antibiotics in the case of illness.''
                However, to avoid related confusion, FSIS updated the guideline to
                include additional examples of claims where the Agency is likely to
                find the use of the term ``sub-therapeutic'' to be truthful and not
                misleading.
                Raised Without Added Hormones
                 Comment: Several comments from consumers, animal advocacy
                organizations, consumer advocacy organizations, and an environmental
                advocacy organization urged FSIS to establish standards in the
                guideline for the claim ``raised without growth promotants
                (stimulants).'' According to the comments, FSIS should approve the
                claim only if the source animals were not treated with or fed any
                chemical compound used for growth promotion and feed efficiency,
                including, but not limited to, hormones, beta-agonists, and
                antibiotics.
                 Response: FSIS agrees that documentation for the claim ``raised
                without growth promotants (stimulants)'' would need to demonstrate that
                the animals were not treated with or fed any chemical compound used by
                producers for growth promotion and feed efficiency throughout the life
                of the animal. However, in FSIS's experience, use of this specific
                claim is rare. Therefore, FSIS has not made any changes related to its
                expectations for growth promotant claims but has updated the examples
                in the guideline with more commonly used negative hormone claims, like
                ``Raised without Added Hormones'' and ``No added Hormones
                Administered.''
                 Comment: A consumer advocacy organization said FSIS should no
                longer stipulate the qualifying statement ``Federal regulations
                prohibit the use of hormones in (species)'' on pork products labeled
                with a negative hormone claim. ``The organization argued the statement
                is misleading on these products because several hormones, e.g.,
                Altrenogest, a synthetic progestin, and Oxytocin, have been approved
                for use in swine by the Food and Drug Administration.
                 Response: FSIS agrees with the comment and has updated the
                guideline to clarify that the qualifying statement is no longer
                applicable to pork products. To be clear, a qualifying statement will
                still be required on products made from poultry, veal, calf, goat,
                mature sheep, or exotic (non-amenable) species bearing a negative
                hormone claim, such as ``raised without added hormones.''
                 Establishments do not need to resubmit their labels for approval to
                remove the qualifying statement from pork product labels.
                Establishments can remove the qualifying statement generically under 9
                CFR 412.1, e.g., at next printing, to be consistent with FSIS's updated
                guideline.
                 Comment: Several comments from animal advocacy organizations and an
                environmental advocacy organization urged FSIS to prohibit negative
                hormone claims on products made from species for which Federal law
                prohibits hormone use. They argued that allowing such claims may
                mislead consumers who may be unaware that hormones are not to be used
                even in animals whose products do not bear the claim.
                 Response: If the claim is factually accurate and supported by
                [[Page 71367]]
                documentation, the guideline explains FSIS will approve a negative
                hormone claim on products made from poultry, veal, goats, mature sheep,
                and exotic species (such as buffalo and elk) when accompanied with the
                following qualifying statement on the label: ``Federal regulations do
                not permit the use of hormones in [name the species or kind].'' As
                explained above, this information must be prominently- and
                conspicuously-displayed on the label in accordance with the
                regulations.
                 However, FSIS acknowledges consumers who are unaware that hormones
                are prohibited for use in certain livestock and poultry species could
                potentially be misled by a negative hormone claim due to its unique
                nature. To address this concern, FSIS has updated the guideline to
                clarify why the qualifying information is necessary on certain
                products. The guideline was also updated to emphasize that FSIS only
                approves these claims when the necessary qualifying information is
                prominently and clearly displayed on the label, e.g., it appears
                directly adjacent to the claim or is in type at least one-third the
                height.
                Congressional Review Act
                 Pursuant to the Congressional Review Act at 5 U.S.C. 801 et seq.,
                the Office of Information and Regulatory Affairs has determined that
                this notice is not a ``major rule,'' as defined by 5 U.S.C. 804(2).
                Additional Public Notification
                 Public awareness of all segments of rulemaking and policy
                development is important. Consequently, FSIS will announce this Federal
                Register publication online through the FSIS web page located at:
                http://www.fsis.usda.gov/federal-register.
                 FSIS will also announce and provide a link to it through the FSIS
                Constituent Update, which is used to provide information regarding FSIS
                policies, procedures, regulations, Federal Register notices, FSIS
                public meetings, and other types of information that could affect or
                would be of interest to our constituents and stakeholders. The
                Constituent Update is available on the FSIS web page. Through the web
                page, FSIS is able to provide information to a much broader, more
                diverse audience. In addition, FSIS offers an email subscription
                service which provides automatic and customized access to selected food
                safety news and information. This service is available at: http://www.fsis.usda.gov/subscribe. Options range from recalls to export
                information, regulations, directives, and notices. Customers can add or
                delete subscriptions themselves, and have the option to password
                protect their accounts.
                USDA Non-Discrimination Statement
                 No agency, officer, or employee of the USDA shall, on the grounds
                of race, color, national origin, religion, sex, gender identity, sexual
                orientation, disability, age, marital status, family/parental status,
                income derived from a public assistance program, or political beliefs,
                exclude from participation in, deny the benefits of, or subject to
                discrimination, any person in the United States under any program or
                activity conducted by the USDA.
                How To File a Complaint of Discrimination
                 To file a complaint of discrimination, complete the USDA Program
                Discrimination Complaint Form, which may be accessed online at: http://www.ocio.usda.gov/sites/default/files/docs/2012/Complain_combined_6_8_12.pdf, or write a letter signed by you or your
                authorized representative.
                 Send your completed complaint form or letter to USDA by mail, fax,
                or email:
                 Mail: U.S. Department of Agriculture, Director, Office of
                Adjudication, 1400 Independence Avenue SW, Washington, DC 20250-9410.
                 Fax: (202) 690-7442.
                 Email: [email protected].
                 Persons with disabilities who require alternative means for
                communication (Braille, large print, audiotape, etc.), should contact
                USDA's TARGET Center at (202) 720-2600 (voice and TDD).
                 Done at Washington, DC.
                Carmen M. Rottenberg,
                Administrator.
                [FR Doc. 2019-27845 Filed 12-26-19; 8:45 am]
                 BILLING CODE 3410-DM-P
                

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