Hazardous Materials: Information Collection Activities

Federal Register, Volume 85 Issue 114 (Friday, June 12, 2020)
[Federal Register Volume 85, Number 114 (Friday, June 12, 2020)]
[Pages 35995-35996]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-12770]
Pipeline and Hazardous Materials Safety Administration
[Docket No. PHMSA-2020-0055 (Notice No. 2020-04)]
Hazardous Materials: Information Collection Activities
AGENCY: Pipeline and Hazardous Materials Safety Administration (PHMSA),
Department of Transportation.
ACTION: Notice and request for comments.
SUMMARY: As part of a Federal Government-wide effort to streamline the
process to seek feedback from the public on service delivery, PHMSA
seeks comment on the development of a Generic Information Collection
Request for the collection of qualitative feedback on agency service
delivery for approval under the Paperwork Reduction Act. This notice
announces PHMSA's intent to submit this collection to the Office of
Management and Budget for approval and allows for an additional 30 days
of public comment.
DATES: Interested persons are invited to submit comments on or before
July 13, 2020.
[[Page 35996]]
ADDRESSES: You may submit comments on this notice to the Office of
Management and Budget, Attn: Desk Officer for PHMSA, via fax at 202-
395-6974 or email at [email protected]. (Include reference to
``PHMSA Fast Track Generic Clearance comment'' in the subject line of
the message.)
FOR FURTHER INFORMATION CONTACT: Steven Andrews or Shelby Geller,
Standards and Rulemaking Division, (202) 366-8553, Pipeline and
Hazardous Materials Safety Administration, U.S. Department of
Transportation, 1200 New Jersey Avenue SE, Washington, DC 20590-0001.
 Title: Fast Track Generic Clearance for the Collection of
Qualitative Feedback on Agency Service Delivery.
 OMB Number: To be determined.
 Needs and Uses: The proposed information collection provides a
means to garner qualitative customer and stakeholder feedback in an
efficient and timely manner, in accordance with the agency's commitment
to improving service delivery. Qualitative feedback means information
that provides useful insights on perceptions and opinions, but is not a
statistical survey that yields quantitative results that can be
generalized to the population of study. This feedback will provide
insights into customer or stakeholder perceptions, experiences, and
expectations, provide an early warning of issues with service, or focus
attention on areas where communication, training, or changes in
operations might improve delivery of products or services. These
collections will allow for ongoing, collaborative, and actionable
communications between the agency and its customers and stakeholders.
It will also allow feedback to contribute directly to the improvement
of program management.
 PHMSA expects to use various methods (e.g., customer satisfaction
surveys, comment cards), to solicit feedback. Responses will be
assessed to plan and inform efforts to improve or maintain the quality
of service offered to the public and other agency stakeholders. If this
information is not collected, vital feedback from customers and
stakeholders on the agency's services will be unavailable.
 The agency will only submit a collection for approval under this
generic clearance if it meets the following conditions:
 The collections are voluntary;
 The collections are low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden-hours per respondent) and are low-cost for both the respondents
and the Federal Government;
 The collections are non-controversial;
 The collections are focused on the awareness,
understanding, attitudes, preferences, or experiences of the public or
other stakeholders in order to improve existing or future services,
products, or communication materials;
 Personally identifiable information (PII) is collected
only to the extent necessary;
 Information gathered will be used only internally for
general service improvement and program management purposes and is not
intended for release to the public;
 Information gathered will not be used for the purpose of
substantially informing influential policy decisions; and
 Information gathered will yield qualitative information;
the collections will not be designed or expected to yield statistically
reliable results or used as though the results are generalizable to the
population of study.
 Feedback collected under this generic clearance provides useful
information, but it does not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: The target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential non-response bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior to fielding
the study. Depending on the degree of influence the results are likely
to have, such collections may still be eligible for submission for
other generic mechanisms that are designed to yield quantitative
 As a general matter, information collections submitted under this
generic clearance will not result in any new system of records
containing privacy information and will not ask questions of a
sensitive nature, such as sexual behavior and attitudes, religious
beliefs, and other matters that are commonly considered private.
 A Federal Register Notice with a 60-day comment period soliciting
comments on this information collection was published on December 10,
2010 [75 FR 80542].
 Current Action: New information collection request (generic).
 Type of Review: New.
 Affected Public: Individuals; Business or Other For-Profit
Institutions; Not-For-Profit Institutions; State or Local Government.
 Average Expected Annual Number of Activities: 75.
 Average Number of Respondents per Activity: 50.
 Estimated Annual Number of Respondents: 3,750.
 Responses per Respondent: 1.
 Annual Responses: 3,750.
 Estimated Annual Burden Hours: 312.5.
 Projected Average Burden Hour Estimates for the next three years:
 Issued in Washington, DC, on June 9, 2020.
William A. Quade,
Deputy Associate Administrator for Programs and Policy, Hazardous
Materials Safety, Pipeline and Hazardous Materials Safety
[FR Doc. 2020-12770 Filed 6-11-20; 8:45 am]