Information Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
| Published date | 05 September 2019 |
| Record Number | 2019-19088 |
| Section | Notices |
| Court | Nuclear Regulatory Commission |
Federal Register, Volume 84 Issue 172 (Thursday, September 5, 2019)
[Federal Register Volume 84, Number 172 (Thursday, September 5, 2019)]
[Notices]
[Pages 46763-46764]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-19088]
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NUCLEAR REGULATORY COMMISSION
[NRC-2019-0095]
Information Collection: Generic Clearance for the Collection of
Qualitative Feedback on Agency Service Delivery
AGENCY: Nuclear Regulatory Commission.
ACTION: Notice of submission to the Office of Management and Budget;
request for comment.
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SUMMARY: The U.S. Nuclear Regulatory Commission (NRC) has recently
submitted a request for renewal of an existing collection of
information to the Office of Management and Budget (OMB) for review.
The information collection is entitled, ``Generic Clearance for the
Collection of Qualitative Feedback on Agency Service Delivery.''
DATES: Submit comments by October 7, 2019. Comments received after this
date will be considered if it is practical to do so, but the Commission
is able to ensure consideration only for comments received on or before
this date.
ADDRESSES: Submit comments directly to the OMB reviewer at: OMB Office
of Information and Regulatory Affairs (3150-0217), Attn: Desk Officer
for the Nuclear Regulatory Commission, 725 17th Street NW, Washington,
DC 20503; email: [email protected].
FOR FURTHER INFORMATION CONTACT: David Cullison, NRC Clearance Officer,
U.S. Nuclear Regulatory Commission, Washington, DC 20555-0001;
telephone: 301-415-2084; email: [email protected].
SUPPLEMENTARY INFORMATION:
I. Obtaining Information and Submitting Comments
A. Obtaining Information
Please refer to Docket ID NRC-2019-0095 when contacting the NRC
about the availability of information for this action. You may obtain
publicly-available information related to this action by any of the
following methods:
Federal rulemaking Website: Go to https://www.regulations.gov and search for Docket ID NRC-2019-0095.
NRC's Agencywide Documents Access and Management System
(ADAMS): You may obtain publicly-available documents online in the
ADAMS Public Documents collection at https://www.nrc.gov/reading-rm/adams.html. To begin the search, select ``Begin Web-based ADAMS
Search.'' For problems with ADAMS, please contact the NRC's Public
Document Room (PDR) reference staff at 1-800-397-4209, 301-415-4737, or
by email to [email protected]. The supporting statement is available
in ADAMS under Accession ML19231A267.
NRC's PDR: You may examine and purchase copies of public
documents at the NRC's PDR, Room O1-F21, One White Flint North, 11555
Rockville Pike, Rockville, Maryland 20852.
NRC's Clearance Officer: A copy of the collection of
information and related instructions may be obtained without charge by
contacting the NRC's Clearance Officer, David Cullison, Office of the
Chief Information Officer, U.S. Nuclear Regulatory Commission,
Washington, DC 20555-0001; telephone: 301-415-2084; email:
[email protected]
B. Submitting Comments
The NRC cautions you not to include identifying or contact
information in comment submissions that you do not want to be publicly
disclosed in your comment submission. All comment submissions are
posted at https://www.regulations.gov and entered into ADAMS. Comment
submissions are not
[[Page 46764]]
routinely edited to remove identifying or contact information.
If you are requesting or aggregating comments from other persons
for submission to the OMB, then you should inform those persons not to
include identifying or contact information that they do not want to be
publicly disclosed in their comment submission. Your request should
state that comment submissions are not routinely edited to remove such
information before making the comment submissions available to the
public or entering the comment into ADAMS.
II. Background
Under the provisions of the Paperwork Reduction Act of 1995 (44
U.S.C. chapter 35), the NRC recently submitted a request for renewal of
an existing collection of information to OMB for review entitled,
``Generic Clearance for the Collection of Qualitative Feedback on
Agency Service Delivery.'' The NRC hereby informs potential respondents
that an agency may not conduct or sponsor, and that a person is not
required to respond to, a collection of information unless it displays
a currently valid OMB control number.
The NRC published a Federal Register notice with a 60-day comment
period on this information collection on May 15, 2019 (84 FR 21839).
1. The title of the information collection: Generic Clearance for
the Collection of Qualitative Feedback on Agency Service Delivery.
2. OMB approval number: 3150-0217.
3. Type of submission: Extension.
4. The form number if applicable: Not applicable.
5. How often the collection is required or requested: On occasion
and annually.
6. Who will be required or asked to respond: Individuals and
households; businesses and organizations; State, Local, or Tribal
governments.
7. The estimated number of annual responses: 4,200.
8. The estimated number of annual respondents: 4,200.
9. An estimate of the total number of hours needed annually to
comply with the information collection requirement or request: 1,087.5.
10. Abstract: The information collection activity will garner
qualitative customer and stakeholder feedback in an efficient, timely
manner, for the purpose of improving service delivery. By qualitative
feedback we mean information that provides useful insights on
perceptions and opinions, but are not statistical surveys that yield
quantitative results that can be generalized to the population of
study. This feedback will provide insights into customer or stakeholder
perceptions, experiences and expectations, provide an early warning of
issues with service, or focus attention on areas where communication,
training or changes in operations might improve delivery of products or
services. These collections will allow for ongoing, collaborative and
actionable communications between the Agency and its customers and
stakeholders. It will also allow feedback to contribute directly to the
improvement of program management. Feedback collected under this
generic clearance will provide useful information, but it will not
yield data that can be generalized to the overall population. This type
of generic clearance for qualitative information will not be used for
quantitative information collections that are designed to yield
reliably actionable results, such as monitoring trends over time or
documenting program performance. Such data uses require more rigorous
designs that address: The target population to which generalizations
will be made, the sampling frame, the sample design (including
stratification and clustering), the precision requirements or power
calculations that justify the proposed sample size, the expected
response rate, methods for assessing potential nonresponse bias, the
protocols for data collection, and any testing procedures that were or
will be undertaken prior to fielding the study. Depending on the degree
of influence the results are likely to have, such collections may still
be eligible for submission for other generic mechanisms that are
designed to yield quantitative results.
Dated at Rockville, Maryland, this 29th day of August, 2019.
For the Nuclear Regulatory Commission.
David C. Cullison,
NRC Clearance Officer, Office of the Chief Information Officer.
[FR Doc. 2019-19088 Filed 9-4-19; 8:45 am]
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