Medical benefits: Nursing home care of veterans in State homes; per diem payments,

[Federal Register: November 9, 1998 (Volume 63, Number 216)]

[Proposed Rules]

[Page 60227-60255]

From the Federal Register Online via GPO Access [wais.access.gpo.gov]

[DOCID:fr09no98-13]

DEPARTMENT OF VETERANS AFFAIRS

38 CFR Parts 17 and 51

RIN 2900-AE87

Per Diem for Nursing Home Care of Veterans in State Homes

AGENCY: Department of Veterans Affairs.

ACTION: Proposed rule.

SUMMARY: This document proposes to revise regulations setting forth a mechanism for paying per diem to State homes providing nursing home care to eligible veterans. The intended effect of the proposed regulations is to ensure that veterans receive high quality care in State homes.

DATES: Comments must be received by VA on or before January 8, 1999.

ADDRESSES: Mail or hand-deliver written comments to: Director, Office of Regulations Management (02D), Department of Veterans Affairs, 810 Vermont Avenue, NW, Room 1154, Washington, DC 20420. Comments should indicate that they are submitted in response to ``RIN 2900-AE87.'' All written comments will be available for public inspection in the Office of Regulations Management, Room 1158, between the hours of 8 a.m. and 4:30 p.m., Monday through Friday (except holidays).

FOR FURTHER INFORMATION CONTACT: L. Nan Stout, Chief, State Home Per Diem Program (114), Veterans Health Administration, 202-273-8538.

SUPPLEMENTARY INFORMATION: This document proposes to establish a new part 51 setting forth a mechanism for paying per diem to State homes providing nursing home care to eligible veterans. Under the proposal, VA would pay per diem to a State for providing nursing home care to eligible veterans in a facility if the Under Secretary for Health recognizes the facility as a State home based on a current VA certification that the facility meets the standards set forth in proposed subpart D.

This new part would cover material currently in manuals. Also, it would supersede the regulations currently contained in 38 CFR 17.190 through 17.199 that pertain to payment of per diem for nursing home care in State homes.

The standards in proposed subpart D are patterned after the standards of the Department of Health and Human Services that nursing homes must meet to participate in the Medicare and Medicaid programs (see 42 CFR part 483). The standards are intended to set forth minimum requirements necessary to ensure that VA pays per diem for eligible veterans only if the State homes provide high quality care.

The proposed regulations include application and inspection provisions that are designed to ensure that per diem is paid only to facilities that have been inspected and found to meet the proposed standards. Also, in order to ensure continued compliance with the standards, the proposed regulations include an ongoing review and certification program. Further, the proposed regulations contain provisions for withdrawing recognition and stopping payment of per diem if a facility fails to meet the proposed standards.

The proposed rule sets forth the statutory list of veterans for whom per diem may be paid. The proposed rule also contains provisions for determining payment amounts.

The proposed rule would incorporate by reference the 1997 edition of the National Fire Protection Association Life Safety Code entitled ``NFPA 101, Life Safety Code'' and the 1996 edition of ``NFPA 99, Standards for Health Care Facilities.'' The regulations are designed to ensure that State homes meet the fire and safety provisions of the Life Safety Code.

Regulatory Flexibility Act

The Secretary hereby certifies that the adoption of this proposed rule would not have a significant economic impact on a substantial number of small entities as they are defined in the Regulatory Flexibility Act, 5 U.S.C. 601-612. All of the entities that would be subject to this proposed rule are State government entities under the control of State governments. Of the 93 State homes, all are operated by State governments except for 16 that are operated by entities under contract with State governments. These contractors are not small entities. Therefore, pursuant to 5 U.S.C. 605(b), this proposed rule is exempt from the initial and final regulatory flexibility analysis requirement of Secs. 603 and 604.

Paperwork Reduction Act of 1995

Under the Paperwork Reduction Act of 1995 (44 U.S.C. 3501-3520), proposed collections of information are set forth in the provisions of Secs. 51.20, 51.30, 51.40, 51.70, 51.80, 51.90, 51.100, 51.110, 51.120, 51.150, 51.160, 51.180, 51.190 and 51.210 of this proposed rule.

The information collections in this document concern various activities related to the operation of a State home providing nursing home care to eligible veterans. As required under section 3507(d) of the Act, VA has submitted a copy of this proposed rulemaking action to the Office of Management and Budget (OMB) for its review of the collections of information.

OMB assigns control numbers to collections of information it approves. VA may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number.

Comments on the collection of information should be submitted to the Office of Management and Budget, Attention: Desk Officer for the Department of Veterans Affairs, Office of Information and Regulatory Affairs, Washington, DC 20503, with copies to the Director, Office of Regulations Management (02D), Department of Veterans Affairs, 810 Vermont Avenue,

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NW, Washington, DC 20420. Comments should indicate that they are submitted in response to ``RIN 2900-AE87.''

Title: Aid to States for Care of Veterans in State Homes--Nursing Home Per Diem.

Summary of collection of information: VA is proposing to establish the mechanism for paying per diem to State homes providing nursing home care to eligible veterans. VA proposes to require facilities to supply various kinds of information regarding facilities providing nursing home care to ensure that high quality care is furnished to veterans who are residents in such facilities. The information includes an application for recognition based on certification; appeal information; application and justification for payment; records and reports which facility management must maintain regarding activities of residents; to include information relating to whether the facility meets standards concerning residents' rights and responsibilities prior to admission, during admission, and upon discharge; the records and reports which facility management and health care professionals must maintain regarding residents and employees; various types of documentation pertaining to the management of the facility; food menu planning; pharmaceutical records; and life safety documentation.

Description of need for information and proposed use of information: The collections of information contained in the proposed rule appear to be necessary to ensure that VA per diem payments are limited to facilities providing high quality care. Without access to such information VA would not be able to determine whether high quality care is being provided.

Description of likely respondents: State home officials who receive per diem for nursing home care for veterans.

Estimated number of respondents: 13,136.

Estimated frequency of responses: 52,872.

Estimated average burden per collection: 14 minutes.

Estimated total annual reporting and record keeping burden: 12,467 hours.

The Department considers comments by the public on proposed collections of information in--

‹bullet› Evaluating whether the proposed collections of information are necessary for the proper performance of the functions of the Department, including whether the information will have practical utility;

‹bullet› Evaluating the accuracy of the Department's estimate of the burden of the proposed collections of information, including the validity of the methodology and assumptions used;

‹bullet› Enhancing the quality, usefulness, and clarity of the information to be collected; and

‹bullet› Minimizing the burden of the collections of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submission of responses.

OMB is required to make a decision concerning the proposed collection of information contained in this proposed rule between 30 and 60 days after publication of this document in the Federal Register. Therefore, a comment to OMB is best assured of having its full effect if OMB receives it within 30 days of publication. This does not affect the deadline for the public to comment on the proposed regulation.

List of Subjects in 38 CFR Parts 17 and 51

Administrative practice and procedure, Alcohol abuse, Alcoholism, Claims, Day care, Dental health, Drug abuse, Foreign relations, Government contracts, Grant programs-health, Government programs- veterans, Health care, Health facilities, Health professions, Health records, Homeless, Medical and dental schools, Medical devices, Medical research, Mental health programs, Nursing home care, Philippines, Reporting and recordkeeping requirements, Scholarships and fellowships, Travel and transportation expenses, Veterans.

Approved: October 26, 1998. Togo D. West, Jr., Secretary of Veterans Affairs.

For the reason set out in the preamble, 38 CFR Chapter I is proposed to be amended as follows:

PART 17--MEDICAL

  1. The authority citation for part 17 continues to read as follows:

    Authority: 38 U.S.C. 501, 1721, unless otherwise noted.

    Sec. 17.190 [Amended]

  2. In Sec. 17.190, the introductory text is amended by removing ``hospital, domiciliary or nursing home'' and adding, in its place, ``hospital or domiciliary''; paragraph (a) is amended by removing ``or nursing home care''; paragraph (b) is amended by removing ``nursing home care patients or''; and paragraph (d) is removed.

    Sec. 17.191 [Amended]

  3. Section 17.191 is amended by removing ``domiciliary, nursing home'' and adding, in its place, ``domiciliary''.

    Sec. 17.192 [Amended]

  4. Section 17.192 is amended by removing ``nursing home or''.

    Sec. 17.193 [Amended]

  5. Section 17.193 is amended by removing the second sentence thereof.

    Sec. 17.195 [Removed]

  6. Section 17.195 is removed.

    Sec. 17.197 [Amended]

  7. Section 17.197 is amended by removing ``section 1741(a)(2) for nursing home care''.

    Sec. 17.198 [Amended]

  8. Section 17.198 is amended by removing ``hospital, domiciliary or nursing home'' and adding, in its place, ``hospital or domiciliary''.

  9. A ``Note'' is added immediately following the authority citation for Sec. 17.200 to read as follows:

    Sec. 17.200 Audit of State homes.

    * * * * *

    Note: Sections 17.190 through 17.200 do not apply to nursing home care in State homes. The provisions for nursing home care in State homes are set forth in 38 CFR part 51.

  10. Part 51 is added to read as follows:

    PART 51--PER DIEM FOR NURSING HOME CARE OF VETERANS IN STATE HOMES

    Subpart A--General

    Sec. 51.1 Purpose. 51.2 Definitions.

    Subpart B--Obtaining Per Diem for Nursing Home Care in State Homes

    51.10 Per diem based on recognition and certification. 51.20 Application for recognition based on certification. 51.30 Recognition and certification.

    Subpart C--Per Diem Payments

    51.40 Monthly payment. 51.50 Eligible veterans.

    Subpart D--Standards

    51.60 Standards applicable for payment of per diem. 51.70 Resident rights. 51.80 Admission, transfer and discharge rights. 51.90 Resident behavior and facility practices. 51.100 Quality of life. 51.110 Resident assessment. 51.120 Quality of care. 51.130 Nursing services. 51.140 Dietary services.

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    51.150 Physician services. 51.160 Specialized rehabilitative services. 51.170 Dental services. 51.180 Pharmacy services. 51.190 Infection control. 51.200 Physical environment. 51.210 Administration. 51.220 VA Form 10-3567--State Home Inspection: Staffing Profile. 51.221 VA Form 10-5588--State Home Report and Statement of Federal Aid Claimed. 51.222 VA Form 10-10EZ--Application for Health Benefits. 51.223 VA Form 10-10SH--State Home Program Application for Veteran Care--Medical Certification. 51.224 VA Form 10-0143A--Statement of Assurance of Compliance with Section 504 of The Rehabilitation Act of 1973. 51.225 VA Form 10-0143--Department of Veterans Affairs Certification Regarding Drug-Free Workplace Requirements for Grantees Other Than Individuals. 51.226 VA Form 10-0144--Certification Regarding Lobbying. 51.227 VA Form 10-0144A--Statement of Assurance of Compliance with Equal Opportunity Laws.

    Authority: 38 U.S.C. 101, 501, 1710, 1741-1743.

    Subpart A--General

    Sec. 51.1 Purpose.

    This part sets forth the mechanism for paying per diem to State homes providing nursing home care to eligible veterans and is intended to ensure that veterans receive high quality care in State homes.

    Sec. 51.2 Definitions.

    For purposes of this part--

    Clinical nurse specialist means a licensed professional nurse with a master's degree in nursing with a major in a clinical nursing specialty from an academic program accredited by the National League for Nursing and at least 2 years of successful clinical practice in the specialized area of nursing practice following this academic preparation.

    Facility means a building or any part of a building for which a State has submitted an application for recognition as a State home for the provision of nursing home care or a building or any part of a building which VA has recognized as a State home for the provision of nursing home care.

    Nurse practitioner means a licensed professional nurse who is currently licensed to practice in the State; who meets the State's requirements governing the qualifications of nurse practitioners; and who is currently certified as an adult, family, or gerontological nurse practitioner by the American Nurses' Association.

    Nursing home care means the accommodation of convalescents or other persons who are not acutely ill and not in need of hospital care, but who require skilled nursing care and related medical services.

    Physician means a doctor of medicine or osteopathy legally authorized to practice medicine or surgery in the State.

    Physician assistant means a person who meets the applicable State requirements for physician assistant, is currently certified by the National Commission on Certification of Physician Assistants (NCCPA) as a physician assistant, and has an individualized written scope of practice that determines the authorization to write medical orders, prescribe medications and other clinical tasks under appropriate physician supervision which is approved by the primary care physician.

    Primary physician or primary care physician means a designated generalist physician responsible for providing, directing and coordinating all health care that is indicated for the residents.

    State means each of the several States, territories, and possessions of the United States, the District of Columbia, and the Commonwealth of Puerto Rico.

    State home means a home approved by VA which a State established primarily for veterans disabled by age, disease, or otherwise, who by reason of such disability are incapable of earning a living. A State home may provide domiciliary care, nursing home care, adult day health care, and hospital care. Hospital care may be provided only when the State home also provides domiciliary and/or nursing home care.

    VA means the U.S. Department of Veterans Affairs.

    Subpart B--Obtaining Per Diem for Nursing Home Care in State Homes

    Sec. 51.10 Per diem based on recognition and certification.

    VA will pay per diem to a State for providing nursing home care to eligible veterans in a facility if the Under Secretary for Health recognizes the facility as a State home based on a current certification that the facility and facility management meet the standards of subpart D of this part. Also, after recognition has been granted, VA will continue to pay per diem to a State for providing nursing home care to eligible veterans in such a facility for a temporary period based on a certification that the facility and facility management provisionally meet the standards of subpart D of this part.

    (Authority: 38 U.S.C. 101, 501, 1710, 1741-1743)

    Sec. 51.20 Application for recognition based on certification.

    To apply for recognition and certification of a State home for nursing home care, a State must:

    (a) Send a request for recognition and certification to the Under Secretary for Health(10), VA Headquarters, 810 Vermont Avenue, NW, Washington, DC 20420. The request must be in the form of a letter and must be signed by the State official authorized to establish the State home,

    (b) Allow VA to survey the facility as set forth in Sec. 51.30(c), and

    (c) Upon request from the director of the VA medical center of jurisdiction, submit to the director all documentation required under subpart D of this part.

    (Authority: 38 U.S.C. 101, 501, 1710, 1741-1743)

    Sec. 51.30 Recognition and certification.

    (a)(1) The Under Secretary for Health will make the determination regarding recognition and the initial determination regarding certification, after receipt of a tentative determination from the director of the VA medical center of jurisdiction regarding whether, based on a VA survey, the facility and facility management meet or do not meet the standards of subpart D of this part. The Under Secretary for Health will notify the official in charge of the facility, the State official authorized to oversee operations of the State home, the VA Network Director (10N 1-22), Chief Network Officer (10N), and the Chief Consultant, Geriatrics and Extended Care Strategic Healthcare Group (114) of the action taken.

    (2) For each facility recognized as a State home, the director of the VA medical center of jurisdiction will certify annually whether the facility and facility management meet, provisionally meet, or do not meet the standards of subpart D of this part (this certification should be made every 12 months during the recognition anniversary month or during a month agreed upon by the VA medical care center director and officials of the State home facility). A provisional certification will be issued by the director only upon a determination that the facility or facility management does not meet one or more of the standards in subpart D of this part, that the deficiencies do not jeopardize the health or safety of the residents, and that the facility management and the director have agreed to a plan of correction to remedy the deficiencies in a specified amount of time (not more time than the VA medical center of jurisdiction director determines is reasonable for correcting the specific deficiencies). The director

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    of the VA medical center of jurisdiction will notify the official in charge of the facility, the State official authorized to oversee the operations of the State home, the VA Network Director (10N 1-22), Chief Network Officer (10N) and the Chief Consultant, Geriatrics and Extended Care Strategic Healthcare Group (114) of the certification, provisional certification, or noncertification.

    (b) Once a facility has achieved recognition, the recognition will remain in effect unless the State requests that the recognition be withdrawn or the Under Secretary for Health makes a final decision that the facility or facility management does not meet the standards of subpart D of this part. Recognition of a facility will apply only to the facility as it exists at the time of recognition; any annex, branch, enlargement, expansion, or relocation must be separately recognized.

    (c) Both during the application process for recognition and after the Under Secretary for Health has recognized a facility, VA may survey the facility as necessary to determine if the facility and facility management comply with the provisions of this part. Generally, VA will provide advance notice to the State before a survey occurs; however, surveys may be conducted without notice. A survey, as necessary, will cover all parts of the facility, and include a review and audit of all records of the facility that have a bearing on compliance with any of the requirements of this part (including any reports from State or local entities). For purposes of a survey, at the request of the director of the VA medical center of jurisdiction, the State home facility management must submit to the director a completed VA Form 10- 3567, Staffing Profile, set forth at Sec. 51.220. The director of the VA medical center of jurisdiction will designate the VA officials to survey the facility. These officials may include physicians; nurses; pharmacists; dietitians; rehabilitation therapists; social workers; representatives from health administration, engineering, environmental management systems, and fiscal officers.

    (d) If the director of the VA medical center of jurisdiction determines that the State home facility or facility management does not meet the standards of this part, the director will notify the State home facility in writing of the standards not meet. The director will send a copy of this notice to the State official authorized to oversee operations of the facility, the VA Network Director (10N 1-22), the Chief Network Officer (10N), and the Chief Consultant, Geriatrics and Extended Care Strategic Healthcare Group (114). The letter will include the reasons for the decision and indicate that the State has the right to appeal the decision.

    (e) The State must submit the appeal to the Under Secretary for Health in writing, within 30 days of receipt of the notice of failure to meet the standards. In its appeal, the State must explain why the determination is inaccurate or incomplete and provide any new and relevant information not previously considered. Any appeal that does not identify a reason for disagreement will be returned to the sender without further consideration.

    (f) After reviewing the matter, including any relevant supporting documentation, the Under Secretary for Health will issue a written determination that affirms or reverses the previous determination. If the Under Secretary for Health decides that the facility does not meet the standards of subpart D of this part, the Under Secretary for Health will withdraw recognition and stop paying per diem for care provided on and after the date of the decision. The decision of Under Secretary for Health will constitute a final VA decision. The Under Secretary for Health will send a copy of this decision to the State home facility and to the State official authorized to oversee the operations of the State home.

    (g) In the event that a VA survey team or other VA medical center staff identifies any condition that poses an immediate threat to public or patient safety or other information indicating the existence of such a threat, the director of VA medical center of jurisdiction will immediately report this to the VA Network Director (10N 1-22), Chief Network Officer (10N), Chief Consultant, Geriatrics and Extended Care Strategic Healthcare Group (114) and State official authorized to oversee operations of the State home.

    (Authority: 38 U.S.C. 101, 501, 1710, 1741-1743)

    Subpart C--Per Diem Payments

    Sec. 51.40 Monthly payment.

    (a)(1) During Fiscal Year 1999, VA will pay monthly one-half of the cost of each eligible veteran's nursing home care for each day the veteran is in a facility recognized as a State home for nursing home care, not to exceed $43.92 per diem.

    (2) Per diem will be paid only for the days that the veteran is a resident at the facility. For purposes of paying per diem, VA will consider a veteran to be a resident at the facility during each full day that the veteran is receiving care at the facility. VA will not deem the veteran to be a resident at the facility if the veteran is receiving care outside the State home facility at VA expense. Otherwise, VA will deem the veteran to be a resident at the facility during any absence from the facility that lasts for no more than 96 consecutive hours. This absence will be considered to have ended when the veteran returns as a resident if the veteran's stay is for at least a continuous 24-hour period.

    (3) As a condition for receiving payment of per diem under this part, the State must submit a completed VA form 10-5588, State Home Report and Statement of Federal Aid Claimed. This form is set forth in full at Sec. 51.221 of this part.

    (4) Initial payments will not be made until the Under Secretary for Health recognizes the State home. However, payments will be made retroactively for care that was provided on and after the date of the completion of the VA survey of the facility that provided the basis for determining that the facility met the standards of this part.

    (5) As a condition for receiving payment of per diem under this part, the State must submit to the VA medical center of jurisdiction for each veteran the following completed VA forms 10-10EZ, Application for Medical Benefits, and 10-10SH, State Home Program Application for Care--Medical Certification, at the time of admission and with any request for a change in the level of care (domiciliary care or hospital care). These forms are set forth in full at Sec. 51.222 and Sec. 51.223, respectively, of this part. If the facility is eligible to receive per diem payments for a veteran, VA will pay per diem under this part from the date of receipt of the completed forms required by this paragraph, except that VA will pay per diem from the day on which the veteran was admitted to the facility if the completed forms are received within 10 days after admission.

    (b) Total per diem costs for an eligible veteran's nursing home care consist of those direct and indirect costs attributable to nursing home care at the facility divided by the total number of patients at the nursing home. Relevant cost principles are set forth in the Office of Management and Budget (OMB) Circular number A-87, dated May 4, 1995, ``Cost Principles for State, Local, and Indian Tribal Governments.''

    (Authority: 38 U.S.C. 101, 501, 1710, 1741-1743)

    Sec. 51.50 Eligible veterans.

    A veteran is an eligible veteran under this part if VA determines that the

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    veteran needs nursing home care and the veteran is within one of the following categories:

    (a) Veterans with service-connected disabilities;

    (b) Veterans who are former prisoners of war;

    (c) Veterans who were discharged or released from active military service for a disability incurred or aggravated in the line of duty;

    (d) Veterans who receive disability compensation under 38 U.S.C. 1151;

    (e) Veterans whose entitlement to disability compensation is suspended because of the receipt of retired pay;

    (f) Veterans whose entitlement to disability compensation is suspended pursuant to 38 U.S.C. 1151, but only to the extent that such veterans' continuing eligibility for nursing home care is provided for in the judgment or settlement described in 38 U.S.C. 1151;

    (g) Veterans who VA determines are unable to defray the expenses of necessary care as specified under 38 U.S.C. 1722(a);

    (h) Veterans of the Mexican border period or of World War I;

    (i) Veterans solely seeking care for a disorder associated with exposure to a toxic substance or radiation or for a disorder associated with service in the Southwest Asia theater of operations during the Persian Gulf War, as provided in 38 U.S.C. 1710(e);

    (j) Veterans who agree to pay to the United States the applicable co-payment determined under 38 U.S.C. 1710(f) and 1710(g), if they seek VA hospital, nursing home, or outpatient care.

    (Authority: 38 U.S.C. 101, 501, 1710, 1741-1743)

    Subpart D--Standards

    Sec. 51.60 Standards applicable for payment of per diem.

    The provisions of this subpart are the standards that a State home and facility management must meet for the State to receive per diem for nursing home care.

    Sec. 51.70 Resident rights.

    The resident has a right to a dignified existence, self- determination, and communication with and access to persons and services inside and outside the facility. The facility management must protect and promote the rights of each resident, including each of the following rights:

    (a) Exercise of rights. (1) The resident has the right to exercise his or her rights as a resident of the facility and as a citizen or resident of the United States.

    (2) The resident has the right to be free of interference, coercion, discrimination, and reprisal from the facility management in exercising his or her rights.

    (3) The resident has the right to freedom from chemical or physical restraint.

    (4) In the case of a resident determined incompetent under the laws of a State by a court of jurisdiction, the rights of the resident are exercised by the person appointed under State law to act on the resident's behalf.

    (5) In the case of a resident who has not been determined incompetent by the State court, any legal-surrogate designated in accordance with State law may exercise the resident's rights to the extent provided by State law.

    (b) Notice of rights and services. (1) The facility management must inform the resident both orally and in writing in a language that the resident understands of his or her rights and all rules and regulations governing resident conduct and responsibilities during the stay in the facility. Such notification must be made prior to or upon admission and periodically during the resident's stay.

    (2) The resident or his or her legal representative has the right--

    (i) Upon an oral or written request, to access all records pertaining to himself or herself including current clinical records within 24 hours (excluding weekends and holidays); and

    (ii) After receipt of his or her records for review, to purchase at a cost not to exceed the community standard photocopies of the records or any portions of them upon request and with 2 working days advance notice to the facility management.

    (3) The resident has the right to be fully informed in language that he or she can understand of his or her total health status;

    (4) The resident has the right to refuse treatment, to refuse to participate in experimental research, and to formulate an advance directive as specified in paragraph (b)(7) of this section; and

    (5) The facility management must inform each resident before, or at the time of admission, and periodically during the resident's stay, of services available in the facility and of charges for those services to be billed to the resident.

    (6) The facility management must furnish a written description of legal rights which includes--

    (i) A description of the manner of protecting personal funds, under paragraph (c) of this section;

    (ii) A statement that the resident may file a complaint with the State (agency) concerning resident abuse, neglect, misappropriation of resident property in the facility, and non-compliance with the advance directives requirements.

    (7) The facility management must have written policies and procedures regarding advance directives (e.g., living wills). These requirements include provisions to inform and provide written information to all residents concerning the right to accept or refuse medical or surgical treatment and, at the individual's option, formulate an advance directive. This includes a written description of the facility's policies to implement advance directives and applicable State law. If an individual is incapacitated at the time of admission and is unable to receive information (due to the incapacitating conditions) or articulate whether or not he or she has executed an advance directive, the facility may give advance directive information to the individual's family or surrogate in the same manner that it issues other materials about policies and procedures to the family of the incapacitated individual or to a surrogate or other concerned persons in accordance with State law. The facility management is not relieved of its obligation to provide this information to the individual once he or she is no longer incapacitated or unable to receive such information. Follow-up procedures must be in place to provide the information to the individual directly at the appropriate time.

    (8) The facility management must inform each resident of the name and way of contacting the primary physician responsible for his or her care.

    (9) Notification of changes. (i) Facility management must immediately inform the resident; consult with the primary physician; and if known, notify the resident's legal representative or an interested family member when there is--

    (A) An accident involving the resident which results in injury and has the potential for requiring physician intervention;

    (B) A significant change in the resident's physical, mental, or psychosocial status (i.e., a deterioration in health, mental, or psychosocial status in either life-threatening conditions or clinical complications);

    (C) A need to alter treatment significantly (i.e., a need to discontinue an existing form of treatment due to adverse consequences, or to commence a new form of treatment); or

    (D) A decision to transfer or discharge the resident from the facility as specified in Sec. 51.80(a) of this part.

    (ii) The facility management must also promptly notify the resident and, if known, the resident's legal

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    representative or interested family member when there is--

    (A) A change in room or roommate assignment as specified in Sec. 51.100(f)(2); or

    (B) A change in resident rights under Federal or State law or regulations as specified in paragraph (b)(1) of this section.

    (iii) The facility management must record and periodically update the address and phone number of the resident's legal representative or interested family member.

    (c) Protection of resident funds. (1) The resident has the right to manage his or her financial affairs, and the facility management may not require residents to deposit their personal funds with the facility.

    (2) Management of personal funds. Upon written authorization of a resident, the facility management must hold, safeguard, manage, and account for the personal funds of the resident deposited with the facility, as specified in paragraphs (c)(3)-(6) of this section.

    (3) Deposit of funds. (i) Funds in excess of $50. The facility management must deposit any residents' personal funds in excess of $50 in an interest bearing account (or accounts) that is separate from any of the facility's operating accounts, and that credits all interest earned on resident's funds to that account. (In pooled accounts, there must be a separate accounting for each resident's share.)

    (ii) Funds less than $50. The facility management must maintain a resident's personal funds that do not exceed $50 in a non-interest bearing account, interest-bearing account, or petty cash fund.

    (4) Accounting and records. The facility management must establish and maintain a system that assures a full and complete and separate accounting, according to generally accepted accounting principles, of each resident's personal funds entrusted to the facility on the resident's behalf.

    (i) The system must preclude any commingling of resident funds with facility funds or with the funds of any person other than another resident.

    (ii) The individual financial record must be available through quarterly statements and on request to the resident or his or her legal representative.

    (5) Conveyance upon death. Upon the death of a resident with a personal fund deposited with the facility, the facility management must convey within 30 days the resident's funds, and a final accounting of those funds, to the individual or probate jurisdiction administering the resident's estate.

    (6) Assurance of financial security. The facility management must purchase a surety bond, or otherwise provide assurance satisfactory to the Under Secretary for Health, to assure the security of all personal funds of residents deposited with the facility.

    (d) Free choice. The resident has the right to--

    (1) Be fully informed in advance about care and treatment and of any changes in that care or treatment that may affect the resident's well-being; and

    (2) Unless determined incompetent or otherwise determined to be incapacitated under the laws of the State, participate in planning care and treatment or changes in care and treatment.

    (e) Privacy and confidentiality. The resident has the right to personal privacy and confidentiality of his or her personal and clinical records.

    (1) Residents have a right to personal privacy in their accommodations, medical treatment, written and telephone communications, personal care, visits, and meetings of family and resident groups. This does not require the facility management to give a private room to each resident.

    (2) Except as provided in paragraph (e)(3) of this section, the resident may approve or refuse the release of personal and clinical records to any individual outside the facility;

    (3) The resident's right to refuse release of personal and clinical records does not apply when--

    (i) The resident is transferred to another health care institution; or

    (ii) Record release is required by law.

    (f) Grievances. A resident has the right to--

    (1) Voice grievances without discrimination or reprisal. Residents may voice grievances with respect to treatment received and not received; and

    (2) Prompt efforts by the facility to resolve grievances the resident may have, including those with respect to the behavior of other residents.

    (g) Examination of survey results. A resident has the right to--

    (1) Examine the results of the most recent VA survey with respect to the facility. The facility management must make the results available for examination in a place readily accessible to residents, and must post a notice of their availability; and

    (2) Receive information from agencies acting as client advocates, and be afforded the opportunity to contact these agencies.

    (h) Work. The resident has the right to--

    (1) Refuse to perform services for the facility;

    (2) Perform services for the facility, if he or she chooses, when--

    (i) The facility has documented the need or desire for work in the plan of care;

    (ii) The plan specifies the nature of the services performed and whether the services are voluntary or paid;

    (iii) Compensation for paid services is at or above prevailing rates; and

    (iv) The resident agrees to the work arrangement described in the plan of care.

    (i) Mail. The resident has the right to privacy in written communications, including the right to--

    (1) Send and promptly receive mail that is unopened; and

    (2) Have access to stationery, postage, and writing implements at the resident's own expense.

    (j) Access and visitation rights. (1) The resident has the right and the facility management must provide immediate access to any resident by the following:

    (i) Any representative of the Under Secretary for Health;

    (ii) Any representative of the State;

    (iii) Physicians of the resident's choice;

    (iv) The State long term care ombudsman;

    (v) Immediate family or other relatives of the resident subject to the resident's right to deny or withdraw consent at any time; and

    (vi) Others who are visiting subject to reasonable restrictions and the resident's right to deny or withdraw consent at any time.

    (2) The facility management must provide reasonable access to any resident by any entity or individual that provides health, social, legal, or other services to the resident, subject to the resident's right to deny or withdraw consent at any time.

    (3) The facility management must allow representatives of the State Ombudsman Program, described in paragraph (j)(1)(iv) of this section, to examine a resident's clinical records with the permission of the resident or the resident's legal representative, subject to State law.

    (k) Telephone. The resident has the right to reasonable access to use a telephone where calls can be made without being overheard.

    (l) Personal property. The resident has the right to retain and use personal possessions, including some furnishings, and appropriate clothing, as space permits, unless to do so would infringe upon the rights or health and safety of other residents.

    (m) Married couples. The resident has the right to share a room with his or her

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    spouse when married residents live in the same facility and both spouses consent to the arrangement.

    (n) Self-Administration of drugs. An individual resident may self- administer drugs if the interdisciplinary team, as defined by Sec. 51.110(d)(2)(ii) of this part, has determined that this practice is safe.

    (Authority: 38 U.S.C. 101, 501, 1710, 1741-1743)

    Sec. 51.80 Admission, transfer and discharge rights.

    (a) Transfer and discharge--(1) Definition. Transfer and discharge includes movement of a resident to a bed outside of the facility whether that bed is in the same physical plant or not. Transfer and discharge does not refer to movement of a resident to a bed within the same facility.

    (2) Transfer and discharge requirements. The facility management must permit each resident to remain in the facility, and not transfer or discharge the resident from the facility unless--

    (i) The transfer or discharge is necessary for the resident's welfare and the resident's needs cannot be met in the nursing home;

    (ii) The transfer or discharge is appropriate because the resident's health has improved sufficiently so the resident no longer needs the services provided by the nursing home;

    (iii) The safety of individuals in the facility is endangered;

    (iv) The health of individuals in the facility would otherwise be endangered;

    (v) The resident has failed, after reasonable and appropriate notice to pay for a stay at the facility; or

    (vi) The nursing home ceases to operate.

    (3) Documentation. When the facility transfers or discharges a resident under any of the circumstances specified in paragraphs (a)(2)(i) through (a)(2)(vi) of this section, the primary physician must document in the resident's clinical record.

    (4) Notice before transfer. Before a facility transfers or discharges a resident, the facility must--

    (i) Notify the resident and, if known, a family member or legal representative of the resident of the transfer or discharge and the reasons for the move in writing and in a language and manner they understand.

    (ii) Record the reasons in the resident's clinical record; and

    (iii) Include in the notice the items described in paragraph (a)(6) of this section.

    (5) Timing of the notice. (i) The notice of transfer or discharge required under paragraph (a)(4) of this section must be made by the facility at least 30 days before the resident is transferred or discharged, except when specified in paragraph (a)(5)(ii) of this section,

    (ii) Notice may be made as soon as practicable before transfer or discharge when--

    (A) The safety of individuals in the facility would be endangered;

    (B) The health of individuals in the facility would be otherwise endangered;

    (C) The resident's health improves sufficiently so the resident no longer needs the services provided by the nursing home;

    (D) The resident's needs cannot be met in the nursing home;

    (6) Contents of the notice. The written notice specified in paragraph (a)(4) of this section must include the following:

    (i) The reason for transfer or discharge;

    (ii) The effective date of transfer or discharge;

    (iii) The location to which the resident is transferred or discharged;

    (iv) A statement that the resident has the right to appeal the action to the State official designated by the State; and

    (v) The name, address and telephone number of the State long term care ombudsman.

    (7) Orientation for transfer or discharge. A facility management must provide sufficient preparation and orientation to residents to ensure safe and orderly transfer or discharge from the facility.

    (b) Notice of bed-hold policy and readmission.--(1) Notice before transfer. Before a facility transfers a resident to a hospital or allows a resident to go on therapeutic leave, the facility management must provide written information to the resident and a family member or legal representative that specifies--

    (i) The duration of the facility's bed-hold policy, if any, during which the resident is permitted to return and resume residence in the facility; and

    (ii) The facility's policies regarding bed-hold periods, which must be consistent with paragraph (b)(3) of this section, permitting a resident to return.

    (2) Bed-hold notice upon transfer. At the time of transfer of a resident for hospitalization or therapeutic leave, facility management must provide to the resident and a family member or legal representative written notice which specifies the duration of the bed- hold policy described in paragraph (b)(1) of this section.

    (3) Permitting resident to return to facility. A nursing facility must establish and follow a written policy under which a resident, whose hospitalization or therapeutic leave exceeds the bed-hold period is readmitted to the facility immediately upon the first availability of a bed in a semi-private room, if the resident requires the services provided by the facility.

    (c) Equal access to quality care. The facility management must establish and maintain identical policies and practices regarding transfer, discharge, and the provision of services for all individuals regardless of source of payment.

    (d) Admissions policy. The facility management must not require a third party guarantee of payment to the facility as a condition of admission or expedited admission, or continued stay in the facility. However, the facility may require an individual who has legal access to a resident's income or resources available to pay for facility care to sign a contract to pay the facility from the resident's income or resources.

    (Authority: 38 U.S.C. 101, 501, 1710, 1741-1743)

    Sec. 51.90 Resident behavior and facility practices.

    (a) Restraints. (1) The resident has a right to be free from any chemical or physical restraints imposed for purposes of discipline or convenience. When a restraint is applied or used, the purpose of the restraint is reviewed and is justified as a therapeutic intervention.

    (i) Chemical restraint is the inappropriate use of a sedating psychotropic drug to manage or control behavior.

    (ii) Physical restraint is any method of physically restricting a person's freedom of movement, physical activity or normal access to his or her body. Bed rails and vest restraints are examples of physical restraints.

    (2) The facility management uses a system to achieve a restraint- free environment.

    (3) The facility management collects data about the use of restraints.

    (4) When alternatives to the use of restraint are ineffective, restraint is safely and appropriately used.

    (b) Abuse. The resident has the right to be free from mental, physical, sexual, and verbal abuse or neglect, corporal punishment, and involuntary seclusion.

    (1) Mental abuse includes humiliation, harassment, and threats of punishment or deprivation.

    (2) Physical abuse includes hitting, slapping, pinching, or kicking. Also includes controlling behavior through corporal punishment.

    (3) Sexual abuse includes sexual harassment, sexual coercion, and sexual assault.

    (4) Neglect is any impaired quality of life for an individual because of the absence of minimal services or

    [[Page 60234]]

    resources to meet basic needs. Includes withholding or inadequately providing food and hydration (without physician, resident, or surrogate approval), clothing, medical care, and good hygiene. May also include placing the individual in unsafe or unsupervised conditions.

    (5) Involuntary seclusion is a resident's separation from other residents or from the resident's room against his or her will or the will of his or her legal representative.

    (c) Staff treatment of residents. The facility management must develop and implement written policies and procedures that prohibit mistreatment, neglect, and abuse of residents and misappropriation of resident property.

    The facility management must:

    (i) Not employ individuals who --

    (A) Have been found guilty of abusing, neglecting, or mistreating individuals by a court of law; or

    (B) Have had a finding entered into an applicable State registry or with the applicable licensing authority concerning abuse, neglect, mistreatment of individuals or misappropriation of their property; and

    (ii) Report any knowledge it has of actions by a court of law against an employee, which would indicate unfitness for service as a nurse aide or other facility staff to the State nurse aide registry or licensing authorities.

    (2) The facility management must ensure that all alleged violations involving mistreatment, neglect, or abuse, including injuries of unknown source, and misappropriation of resident property are reported immediately to the administrator of the facility and to other officials in accordance with State law through established procedures.

    (3) The facility management must have evidence that all alleged violations are thoroughly investigated, and must prevent further potential abuse while the investigation is in progress.

    (4) The results of all investigations must be reported to the administrator or the designated representative and to other officials in accordance with State law within 5 working days of the incident, and appropriate corrective action must be taken if the alleged violation is verified.

    (Authority: 38 U.S.C. 101, 501, 1710, 1741-1743)

    Sec. 51.100 Quality of life.

    A facility management must care for its residents in a manner and in an environment that promotes maintenance or enhancement of each resident's quality of life.

    (a) Dignity. The facility management must promote care for residents in a manner and in an environment that maintains or enhances each resident's dignity and respect in full recognition of his or her individuality.

    (b) Self-determination and participation. The resident has the right to--

    (1) Choose activities, schedules, and health care consistent with his or her interests, assessments, and plans of care;

    (2) Interact with members of the community both inside and outside the facility; and

    (3) Make choices about aspects of his or her life in the facility that are significant to the resident.

    (c) Resident Council. The facility management must establish a council of residents that meet at least quarterly. The facility management must document any concerns submitted to the management of the facility by the council.

    (d) Participation in resident and family groups. (1) A resident has the right to organize and participate in resident groups in the facility;

    (2) A resident's family has the right to meet in the facility with the families of other residents in the facility;

    (3) The facility management must provide the council and any resident or family group that exists with private space;

    (4) Staff or visitors may attend meetings at the group's invitation;

    (5) The facility management must provide a designated staff person responsible for providing assistance and responding to written requests that result from group meetings;

    (6) The facility management must listen to the views of any resident or family group, including the council established under paragraph (c) of this section, and act upon the concerns of residents, families, and the council regarding policy and operational decisions affecting resident care and life in the facility.

    (e) Participation in other activities. A resident has the right to participate in social, religious, and community activities that do not interfere with the rights of other residents in the facility. The facility management must arrange for religious counseling by clergy of various faith groups.

    (f) Accommodation of needs. A resident has the right to--

    (1) Reside and receive services in the facility with reasonable accommodation of individual needs and preferences, except when the health or safety of the individual or other residents would be endangered; and

    (2) Receive notice before the resident's room or roommate in the facility is changed.

    (g) Patient Activities. (1) The facility management must provide for an ongoing program of activities designed to meet, in accordance with the comprehensive assessment, the interests and the physical, mental, and psychosocial well-being of each resident.

    (2) The activities program must be directed by a qualified professional who--

    (i) Is a qualified therapeutic recreation specialist or an activities professional who--

    (A) Is licensed or registered, if applicable, by the State in which practicing; and

    (B) Is certified as a therapeutic recreation specialist or as an activities professional by a recognized accrediting body.

    (h) Social Services. (1) The facility management must provide medically related social services to attain or maintain the highest practicable mental and psychosocial well being of each resident.

    (2) A nursing home with 100 or more beds must employ a qualified social worker on a full-time basis.

    (3) Qualifications of social worker. A qualified social worker is an individual with--

    (i) A bachelor's degree in social work from a school accredited by the Council of Social Work Education, and

    Note: A master's degree social worker with experience in long- term care is preferred.

    (ii) A social work license from the State in which the State home is located, if offered by the State, and

    (iii) A minimum of one year of supervised social work experience, under the supervision of a social worker with a master's degree, in a health care setting working directly with individuals.

    (4) The facility management must have sufficient support staff to meet patients' social services needs.

    (5) Facilities for social services must ensure privacy for interviews.

    (i) Environment. The facility management must provide--

    (1) A safe, clean, comfortable, and homelike environment, allowing the resident to use his or her personal belongings to the extent possible;

    (2) Housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior;

    (3) Clean bed and bath linens that are in good condition;

    [[Page 60235]]

    (4) Private closet space in each resident room, as specified in Sec. 51.200(d)(2)(iv) of this part;

    (5) Adequate and comfortable lighting levels in all areas;

    (6) Comfortable and safe temperature levels. Facilities must maintain a temperature range of 71-81 degrees F.; and

    (7) For the maintenance of comfortable sound levels.

    (Authority: 38 U.S.C. 101, 501, 1710, 1741-1743)

    Sec. 51.110 Resident assessment.

    The facility management must conduct initially, annually and as required by a change in the resident's condition a comprehensive, accurate, standardized, reproducible assessment of each resident's functional capacity.

    (a) Admission orders. At the time each resident is admitted, the facility management must have physician orders for the resident's immediate care and a medical assessment, including a medical history and physical examination, within a time frame appropriate to the resident's condition, not to exceed 72 hours after admission, except when an examination was performed within five days before admission and the findings were recorded in the medical record on admission.

    (b) Comprehensive assessments. (1) The facility management must make a comprehensive assessment of a resident's needs:

    (i) Using the Health Care Financing Administration Long Term Care Resident Assessment Instrument Version 2.0; and

    (ii) Describing the resident's capability to perform daily life functions, strengths, performances, needs as well as significant impairments in functional capacity.

    (iii) All nursing homes must be in compliance with this standard by no later than January 1, 2000.

    (2) Frequency. Assessments must be conducted--

    (i) No later than 14 days after the date of admission;

    (ii) Promptly after a significant change in the resident's physical, mental, or social condition; and

    (iii) In no case less often than once every 12 months.

    (3) Review of assessments. The nursing facility management must examine each resident no less than once every 3 months, and as appropriate, revise the resident's assessment to assure the continued accuracy of the assessment.

    (4) Use. The results of the assessment are used to develop, review, and revise the resident's individualized comprehensive plan of care, under paragraph (d) of this section.

    (c) Accuracy of assessments. (1) Coordination--

    (i) Each assessment must be conducted or coordinated with the appropriate participation of health professionals.

    (ii) Each assessment must be conducted or coordinated by a registered nurse that signs and certifies the completion of the assessment.

    (2) Certification. Each person who completes a portion of the assessment must sign and certify the accuracy of that portion of the assessment.

    (d) Comprehensive care plans. (1) The facility management must develop an individualized comprehensive care plan for each resident that includes measurable objectives and timetables to meet a resident's physical, mental, and psychosocial needs that are identified in the comprehensive assessment. The care plan must describe the following--

    (i) The services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well- being as required under Sec. 51.120; and

    (ii) Any services that would otherwise be required under Sec. 51.120 of this part but are not provided due to the resident's exercise of rights under Sec. 51.70, including the right to refuse treatment under Sec. 51.70(b)(4) of this part.

    (2) A comprehensive care plan must be--

    (i) Developed within 7 calendar days after completion of the comprehensive assessment;

    (ii) Prepared by an interdisciplinary team, that includes the primary physician, a registered nurse with responsibility for the resident, and other appropriate staff in disciplines as determined by the resident's needs, and, to the extent practicable, the participation of the resident, the resident's family or the resident's legal representative; and

    (iii) Periodically reviewed and revised by a team of qualified persons after each assessment.

    (3) The services provided or arranged by the facility must--

    (i) Meet professional standards of quality; and

    (ii) Be provided by qualified persons in accordance with each resident's written plan of care.

    (e) Discharge summary. Prior to discharging a resident, the facility management must prepare a discharge summary that includes--

    (1) A recapitulation of the resident's stay;

    (2) A summary of the resident's status at the time of the discharge to include items in paragraph (b)(2) of this section; and

    (3) A post-discharge plan of care that is developed with the participation of the resident and his or her family, which will assist the resident to adjust to his or her new living environment.

    (Authority: 38 U.S.C. 101, 501, 1710, 1741-1743)

    Sec. 51.120 Quality of care.

    Each resident must receive and the facility management must provide the necessary care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being, in accordance with the comprehensive assessment and plan of care.

    (a) Reporting of Sentinel Events. (1) Definition. A sentinel event is an adverse event that results in the loss of life or limb or permanent loss of function.

    (2) Examples of sentinel events are as follows:

    (i) Any resident death, paralysis, coma or other major permanent loss of function associated with a medication error; or

    (ii) Any suicide of a resident, including suicides following elopement (unauthorized departure) from the facility; or

    (iii) Any elopement of a resident from the facility resulting in a death or a major permanent loss of function; or

    (iv) Any procedure or clinical intervention, including restraints, that result in death or a major permanent loss of function; or

    (v) Assault, homicide or other crime resulting in patient death or major permanent loss of function; or

    (vi) A patient fall that results in death or major permanent loss of function as a direct result of the injuries sustained in the fall.

    (3) The facility management must report sentinel events to the director of VA medical center of jurisdiction, VA Network Director (10N 1-22), Chief Network Officer (10N), and Chief Consultant, Geriatrics and Extended Care Strategic Healthcare Group (114) within 24 hours of identification.

    (4) The facility management must establish a mechanism to review and analyze a sentinel event resulting in a written report no later than 10 working days following the event.

    (i) Goal. The purpose of the review and analysis of a sentinel event is to prevent injuries to residents, visitors, and personnel, and to manage those injuries that do occur and to minimize

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    the negative consequences to the injured individuals and facility.

    (b) Activities of daily living. Based on the comprehensive assessment of a resident, the facility management must ensure that--

    (1) A resident's abilities in activities of daily living do not diminish unless circumstances of the individual's clinical condition demonstrate that diminution was unavoidable. This includes the resident's ability to--

    (i) Bathe, dress, and groom;

    (ii) Transfer and ambulate;

    (iii) Toilet;

    (iv) Eat; and

    (v) Talk or otherwise communicate.

    (2) A resident is given the appropriate treatment and services to maintain or improve his or her abilities specified in paragraph (b)(1) of this section; and

    (3) A resident who is unable to carry out activities of daily living receives the necessary services to maintain good nutrition, hydration, grooming, personal and oral hygiene, mobility, and bladder and bowel elimination.

    (c) Vision and hearing. To ensure that residents receive proper treatment and assistive devices to maintain vision and hearing abilities, the facility must, if necessary, assist the resident--

    (1) In making appointments, and

    (2) By arranging for transportation to and from the office of a practitioner specializing in the treatment of vision or hearing impairment or the office of a professional specializing in the provision of vision or hearing assistive devices.

    (d) Pressure sores. Based on the comprehensive assessment of a resident, the facility management must ensure that--

    (1) A resident who enters the facility without pressure sores does not develop pressure sores unless the individual's clinical condition demonstrates that they were unavoidable; and

    (2) A resident having pressure sores receives necessary treatment and services to promote healing, prevent infection and prevent new sores from developing.

    (e) Urinary and Fecal Incontinence. Based on the resident's comprehensive assessment, the facility management must ensure that--

    (1) A resident who enters the facility without an indwelling catheter is not catheterized unless the resident's clinical condition demonstrates that catheterization was necessary; and

    (2) A resident who is incontinent of urine receives appropriate treatment and services to prevent urinary tract infections and to restore as much normal bladder function as possible.

    (3) A resident who has persistent fecal incontinence receives appropriate treatment and services to treat reversible causes and to restore as much normal bowel function as possible.

    (f) Range of motion. Based on the comprehensive assessment of a resident, the facility management must ensure that--

    (1) A resident who enters the facility without a limited range of motion does not experience reduction in range of motion unless the resident's clinical condition demonstrates that a reduction in range of motion is unavoidable; and

    (2) A resident with a limited range of motion receives appropriate treatment and services to increase range of motion and/or to prevent further decrease in range of motion.

    (g) Mental and Psychosocial functioning. Based on the comprehensive assessment of a resident, the facility management must ensure that a resident who displays mental or psychosocial adjustment difficulty, receives appropriate treatment and services to correct the assessed problem.

    (h) Enteral Feedings. Based on the comprehensive assessment of a resident, the facility management must ensure that--

    (1) A resident who has been able to adequately eat or take fluids alone or with assistance is not fed by enteral feedings unless the resident's clinical condition demonstrates that use of enteral feedings was unavoidable; and

    (2) A resident who is fed by enteral feedings receives the appropriate treatment and services to prevent aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal- pharyngeal ulcers and other skin breakdowns, and to restore, if possible, normal eating skills.

    (i) Accidents. The facility management must ensure that--

    (1) The resident environment remains as free of accident hazards as is possible; and

    (2) Each resident receives adequate supervision and assistance devices to prevent accidents.

    (j) Nutrition. Based on a resident's comprehensive assessment, the facility management must ensure that a resident--

    (1) Maintains acceptable parameters of nutritional status, such as body weight and protein levels, unless the resident's clinical condition demonstrates that this is not possible; and

    (2) Receives a therapeutic diet when a nutritional deficiency is identified.

    (k) Hydration. The facility management must provide each resident with sufficient fluid intake to maintain proper hydration and health.

    (l) Special needs. The facility management must ensure that residents receive proper treatment and care for the following special services:

    (1) Injections;

    (2) Parenteral and enteral fluids;

    (3) Colostomy, ureterostomy, or ileostomy care;

    (4) Tracheostomy care;

    (5) Tracheal suctioning;

    (6) Respiratory care;

    (7) Foot care; and

    (8) Prostheses.

    (m) Unnecessary drugs--(1) General. Each resident's drug regimen must be free from unnecessary drugs. An unnecessary drug is any drug when used:

    (i) In excessive dose (including duplicate drug therapy); or

    (ii) For excessive duration; or

    (iii) Without adequate monitoring; or

    (iv) Without adequate indications for its use; or

    (v) In the presence of adverse consequences which indicate the dose should be reduced or discontinued; or

    (vi) Any combinations of the reasons above.

    (2) Antipsychotic Drugs. Based on a comprehensive assessment of a resident, the facility management must ensure that--

    (i) Residents who have not used antipsychotic drugs are not given these drugs unless antipsychotic drug therapy is necessary to treat a specific condition as diagnosed and documented in the clinical record; and

    (ii) Residents who use antipsychotic drugs receive gradual dose reductions, and behavioral interventions, unless clinically contraindicated, in an effort to discontinue these drugs.

    (n) Medication Errors. The facility management must ensure that--

    (1) Medication errors are identified and reviewed on a timely basis; and

    (2) strategies for preventing medication errors and adverse reactions are implemented.

    (Authority: 38 U.S.C. 101, 501, 1710, 1741-1743)

    Sec. 51.130 Nursing services.

    The facility management must provide an organized nursing service with a sufficient number of qualified nursing personnel to meet the total nursing care needs, as determined by resident assessment and individualized comprehensive plans of care, of all patients within the facility 24 hours a day, 7 days a week.

    (a) The nursing service must be under the direction of a full-time registered nurse who is currently licensed by the State and has, in writing, administrative authority, responsibility, and

    [[Page 60237]]

    accountability for the functions, activities, and training of the nursing services staff.

    (b) The facility management must provide registered nurses 24 hours per day, 7 days per week.

    (c) The director of nursing service must designate a registered nurse as a supervising nurse for each tour of duty.

    (1) Based on the application and results of the case mix and staffing methodology, the director of nursing may serve in a dual role as director and as an onsite-supervising nurse only when the facility has an average daily occupancy of 60 or fewer residents in nursing home.

    (2) Based on the application and results of the case mix and staffing methodology, the evening or night supervising nurse may serve in a dual role as supervising nurse as well as provides direct patient care only when the facility has an average daily occupancy of 60 or fewer residents in nursing home.

    (d) The facility management must provide nursing services to ensure that there is a minimum direct care nurse staffing per patient per 24 hours, 7 days per week of no less than 2.5 hours.

    (e) Nurse staffing must be based on a staffing methodology that applies case mix and is adequate for meeting the standards of this part.

    (Authority: 38 U.S.C. 101, 501, 1710, 1741-1743)

    Sec. 51.140 Dietary services.

    The facility management must provide each resident with a nourishing, palatable, well-balanced diet that meets the daily nutritional and special dietary needs of each resident.

    (a) Staffing. The facility management must employ a qualified dietitian either full-time, part-time, or on a consultant basis.

    (1) If a qualified dietitian is not employed full-time, the facility management must designate a person to serve as the director of food service who receives at least a monthly scheduled consultation from a qualified dietitian.

    (2) A qualified dietitian is one who is qualified based upon registration by the Commission on Dietetic Registration of the American Dietetic Association.

    (b) Sufficient staff. The facility management must employ sufficient support personnel competent to carry out the functions of the dietary service.

    (c) Menus and nutritional adequacy. Menus must--

    (1) Meet the nutritional needs of residents in accordance with the recommended dietary allowances of the Food and Nutrition Board of the National Research Council, National Academy of Sciences;

    (2) Be prepared in advance; and

    (3) Be followed.

    (d) Food. Each resident receives and the facility provides--

    (1) Food prepared by methods that conserve nutritive value, flavor, and appearance;

    (2) Food that is palatable, attractive, and at the proper temperature;

    (3) Food prepared in a form designed to meet individual needs; and

    (4) Substitutes offered of similar nutritive value to residents who refuse food served.

    (e) Therapeutic diets. Therapeutic diets must be prescribed by the primary care physician.

    (f) Frequency of meals. (1) Each resident receives and the facility provides at least three meals daily, at regular times comparable to normal mealtimes in the community.

    (2) There must be no more than 14 hours between a substantial evening meal and breakfast the following day, except as provided in paragraph (f)(4) of this section.

    (3) The facility staff must offer snacks at bedtime daily.

    (4) When a nourishing snack is provided at bedtime, up to 16 hours may elapse between a substantial evening meal and breakfast the following day if a resident group agrees to this meal span, and a nourishing snack is served.

    (g) Assistive devices. The facility management must provide special eating equipment and utensils for residents who need them.

    (h) Sanitary conditions. The facility must--

    (1) Procure food from sources approved or considered satisfactory by Federal, State, or local authorities;

    (2) Store, prepare, distribute, and serve food under sanitary conditions; and

    (3) Dispose of garbage and refuse properly.

    (Authority: 38 U.S.C. 101, 501, 1710, 1741-1743)

    Sec. 51.150 Physician services.

    A physician must personally approve in writing a recommendation that an individual be admitted to a facility. Each resident must remain under the care of a physician.

    (a) Physician supervision. The facility management must ensure that--

    (1) The medical care of each resident is supervised by a primary care physician;

    (2) Each resident's medical record must list the name of the resident's primary physician, and

    (3) Another physician supervises the medical care of residents when their primary physician is unavailable.

    (b) Physician visits. The physician must--

    (1) Review the resident's total program of care, including medications and treatments, at each visit required by paragraph (c) of this section;

    (2) Write, sign, and date progress notes at each visit; and

    (3) Sign and date all orders.

    (c) Frequency of physician visits.

    (1) The resident must be seen by the primary physician at least once every 30 days for the first 90 days after admission, and at least once every 60 days thereafter, or more frequently based on the condition of the resident.

    (2) A physician visit is considered timely if it occurs not later than 10 days after the date the visit was required.

    (3) Except as provided in paragraphs (c)(4) of this section, all required physician visits must be made by the physician personally.

    (4) At the option of the physician, required visits in the facility after the initial visit may alternate between personal visits by the physician and visits by a physician assistant, nurse practitioner, or clinical nurse specialist in accordance with paragraph (e) of this section.

    (d) Availability of physicians for emergency care. The facility management must provide or arrange for the provision of physician services 24 hours a day 7 days per week, in case of an emergency.

    (e) Physician delegation of tasks. (1) Except as specified in paragraph (e)(2) of this section, a primary physician may delegate tasks to:

    (i) a certified physician assistant or a certified nurse practitioner, or

    (ii) a clinical nurse specialist who--

    (A) Is acting within the scope of practice as defined by State law; and

    (B) Is under the supervision of the physician.

    Note: A certified clinical nurse specialist with experience in long term care is preferred.

    (2) The primary physician may not delegate a task when the regulations specify that the primary physician must perform it personally, or when the delegation is prohibited under State law or by the facility's own policies.

    (Authority: 38 U.S.C. 101, 501, 1710, 1741-1743)

    Sec. 51.160 Specialized rehabilitative services.

    (a) Provision of services: If specialized rehabilitative services such as but not limited to physical therapy, speech

    [[Page 60238]]

    therapy, occupational therapy, and mental health services for mental illness are required in the resident's comprehensive plan of care, facility management must--

    (1) Provide the required services; or

    (2) Obtain the required services from an outside resource, in accordance with Sec. 51.210(h) of this part, from a provider of specialized rehabilitative services.

    (b) Specialized rehabilitative services must be provided under the written order of a physician by qualified personnel.

    (Authority: 38 U.S.C. 101, 501, 1710, 1741-1743)

    Sec. 51.170 Dental services.

    A facility--

    (a) Must provide or obtain from an outside resource, in accordance with Sec. 51.210(h) of this part, routine and emergency dental services to meet the needs of each resident;

    (b) May charge a resident an additional amount for routine and emergency dental services;

    (c) Must, if necessary, assist the resident--

    (1) In making appointments; and

    (2) By arranging for transportation to and from the dental services; and

    (3) Promptly refer residents with lost or damaged dentures to a dentist.

    (Authority: 38 U.S.C. 101, 501, 1710, 1741-1743)

    Sec. 51.180 Pharmacy services.

    The facility management must provide routine and emergency drugs and biologicals to its residents, or obtain them under an agreement described in Sec. 51.210(h) of this part. The facility management must have a system for disseminating drug information to medical and nursing staff.

    (a) Procedures. The facility management must provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident.

    (b) Service consultation. The facility management must employ or obtain the services of a pharmacist licensed in a State in which the facility is located who--

    (1) Provides consultation on all aspects of the provision of pharmacy services in the facility;

    (2) Establishes a system of records of receipt and disposition of all controlled drugs in sufficient detail to enable an accurate reconciliation; and

    (3) Determines that drug records are in order and that an account of all controlled drugs is maintained and periodically reconciled.

    (c) Drug regimen review. (1) The drug regimen of each resident must be reviewed at least once a month by a licensed pharmacist.

    (2) The pharmacist must report any irregularities to the primary physician and the director of nursing, and these reports must be acted upon.

    (d) Labeling of drugs and biologicals. Drugs and biologicals used in the facility management must be labeled in accordance with currently accepted professional principles, and include the appropriate accessory and cautionary instructions, and the expiration date when applicable.

    (e) Storage of drugs and biologicals. (1) In accordance with State and Federal laws, the facility management must store all drugs and biologicals in locked compartments under proper temperature controls, and permit only authorized personnel to have access to the keys.

    (2) The facility management must provide separately locked, permanently affixed compartments for storage of controlled drugs listed in Schedule II of the Comprehensive Drug Abuse Prevention and Control Act of 1976 and other drugs subject to abuse.

    (Authority: 38 U.S.C. 101, 501, 1710, 1741-1743)

    Sec. 51.190 Infection control.

    The facility management must establish and maintain an infection control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of disease and infection.

    (a) Infection control program. The facility management must establish an infection control program under which it--

    (1) Investigates, controls, and prevents infections in the facility;

    (2) Decides what procedures, such as isolation, should be applied to an individual resident; and

    (3) Maintains a record of incidents and corrective actions related to infections.

    (b) Preventing spread of infection. (1) When the infection control program determines that a resident needs isolation to prevent the spread of infection, the facility management must isolate the resident.

    (2) The facility management must prohibit employees with a communicable disease or infected skin lesions from direct contact with residents or their food, if direct contact will transmit the disease.

    (3) The facility management must require staff to wash their hands after each direct resident contact for which hand washing is indicated by accepted professional practice.

    (c) Linens. Personnel must handle, store, process, and transport linens so as to prevent the spread of infection.

    (Authority: 38 U.S.C. 101, 501, 1710, 1741-1743)

    Sec. 51.200 Physical environment.

    The facility management must be designed, constructed, equipped, and maintained to protect the health and safety of residents, personnel and the public.

    (a) Life safety from fire. The facility must meet the applicable provisions of the 1997 edition of the Life Safety Code of the National Fire Protection Association (which is incorporated by reference). Incorporation of the 1997 edition of the National Fire Protection Association's Life Safety Code (published February 7, 1997; ANSI/NFPA) was approved by the Director of the Federal Register in accordance with 5 U.S.C. 552(a) and 1 CFR part 51 that govern the use of incorporations by reference.‹SUP›1‹/SUP›

    \1\ The Code is available for inspection at the Office of the Federal Register Information Center, room 8301, 1110 L Street NW., Washington, DC. Copies may be obtained from the National Fire Protection Association, Batterymarch Park, Quincy, MA 02200. If any changes in this code are also to be incorporated by reference, a notice to that effect will be published in the Federal Register.

    (b) Emergency power. (1) An emergency electrical power system must be provided to supply power adequate for illumination of all exit signs and lighting for the means of egress, fire alarm and medical gas alarms, emergency communication systems, and generator task illumination.

    (2) The system must be the appropriate type essential electrical system in accordance with the requirements of NFPA 99, Health Care Facilities.

    (3) When electrical life support devices are used, an emergency electrical power system must also be provided for devices in accordance with NFPA 99, Health Care Facilities.

    (4) The source of power must be an on-site emergency standby generator of sufficient size to serve the connected load or other approved sources per NFPA 99, Health Care Facilities.

    (c) Space and equipment. Facility management must--

    (1) Provide sufficient space and equipment in dining, health services, recreation, and program areas to enable staff to provide residents with needed services as required by these standards and as identified in each resident's plan of care; and

    [[Page 60239]]

    (2) Maintain all essential mechanical, electrical, and patient care equipment in safe operating condition.

    (d) Resident rooms. Resident rooms must be designed and equipped for adequate nursing care, comfort, and privacy of residents (1) Bedrooms must--

    (i) Accommodate no more than four residents;

    (ii) Measure at least 115 net square feet per resident in multiple resident bedrooms;

    (iii) Measure at least 150 net square feet in single resident bedrooms;

    (iv) Measure at least 245 net square feet in small double resident bedrooms; and

    (v) Measure at least 305 net square feet in large double resident bedrooms used for spinal cord injury residents. It is recommended that the facility have one large double resident bedroom for every 30 resident bedrooms.

    (vi) Have direct access to an exit corridor;

    (vii) Be designed or equipped to assure full visual privacy for each resident;

    (viii) Except in private rooms, each bed must have ceiling suspended curtains, which extend around the bed to provide total visual privacy in combination with adjacent walls and curtains;

    (ix) Have at least one window to the outside; and

    (x) Have a floor at or above grade level.

    (2) The facility management must provide each resident with--

    (i) A separate bed of proper size and height for the safety of the resident;

    (ii) A clean, comfortable mattress;

    (iii) Bedding appropriate to the weather and climate; and

    (iv) Functional furniture appropriate to the resident's needs, and individual closet space in the resident's bedroom with clothes racks and shelves accessible to the resident.

    (e) Toilet facilities. Each resident room must be equipped with or located near toilet and bathing facilities. It is recommended that public toilet facilities be also located near the resident's dining and recreational areas.

    (f) Resident call system. The nurse's station must be equipped to receive resident calls through a communication system from--

    (1) Resident rooms; and

    (2) Toilet and bathing facilities.

    (g) Dining and resident activities. The facility management must provide one or more rooms designated for resident dining and activities. These rooms must--

    (1) Be well lighted;

    (2) Be well ventilated;

    (3) Be adequately furnished; and

    (4) Have sufficient space to accommodate all activities.

    (h) Other environmental conditions. The facility management must provide a safe, functional, sanitary, and comfortable environment for the residents, staff and the public. The facility must--

    (1) Establish procedures to ensure that water is available to essential areas when there is a loss of normal water supply;

    (2) Have adequate outside ventilation by means of windows, or mechanical ventilation, or a combination of the two;

    (3) Equip corridors with firmly secured handrails on each side; and

    (4) Maintain an effective pest control program so that the facility is free of pests and rodents.

    (Authority: 38 U.S.C. 101, 501, 1710, 1741-1743)

    Sec. 51.210 Administration.

    A facility must be administered in a manner that enables it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well being of each resident.

    (a) Governing body. (1) The State must have a governing body, or designated person functioning as a governing body, that is legally responsible for establishing and implementing policies regarding the management and operation of the facility; and

    (2) The governing body or State official with oversight for the facility appoints the administrator who is--

    (i) Licensed by the State where licensing is required; and

    (ii) Responsible for operation and management of the facility.

    (b) Disclosure of State agency and individual responsible for oversight of facility. The State must give written notice to the Chief Consultant, Geriatrics and Extended Care Strategic Healthcare Group (114), VA Headquarters, 810 Vermont Avenue, NW, Washington, DC 20420, at the time of the change, if any of the following change:

    (1) The State agency and individual responsible for oversight of a State home facility;

    (2) The State home administrator;

    (3) The State home director of nursing; or

    (4) The State employee responsible for oversight of the State home facility if a contractor operates the State home.

    (c) Required Information. The facility management must submit the following to the director of the VA medical center of jurisdiction as part of the application for recognition and thereafter as often as necessary to be current:

    (1) The copy of legal and administrative action establishing the State-operated facility (e.g., State laws);

    (2) Site plan of facility and surroundings.

    (3) Legal title, lease, or other document establishing right to occupy facility;

    (4) Organizational charts and the operational plan of the facility;

    (5) The number of the staff by category indicating full-time, part- time and minority designation;

    (6) The number of nursing home patients who are veterans and non- veterans, the number of veterans who are minorities and the number of non-veterans who are minorities;

    (7) Annual State Fire Marshall's report;

    (8) Annual certification from the responsible State Agency showing compliance with Section 504 of the Rehabilitation Act of 1973 (Public Law 93-112) (VA Form 10-0143A set forth at Sec. 51.224);

    (9) Annual certification for Drug-Free Workplace Act of 1988 (VA Form 10-0143 set forth at Sec. 51.225);

    (10) Annual certification regarding lobbying in compliance with Public Law 101-121 (VA Form 10-0144 set forth at Sec. 51.226);

    (11) Annual certification of compliance with Title VI of the Civil Rights Act of 1964 as incorporated in Title 38 CFR 18.1-18.3 (VA Form 27-10-0144A located at Sec. 51.227);

    (d) Percentage of Veterans. The percent of the facility residents eligible for VA nursing home care must be at least 75 percent veterans except that the veteran percentage need only be more than 50 percent if the facility was constructed or renovated solely with State funds. All non-veteran residents must be spouses of veterans or parents all of whose children died while serving in the armed forces of the United States.

    (e) Management Contract Facility. If a facility is operated by an entity contracting with the State, the State must assign a State employee to monitor the operations of the facility on a full-time onsite basis.

    (f) Licensure. The facility and facility management must comply with applicable State and local licensure laws.

    (g) Staff qualifications. (1) The facility management must employ on a full-time, part-time or consultant basis those professionals necessary to carry out the provisions of these requirements.

    (2) Professional staff must be licensed, certified, or registered in accordance with applicable State laws.

    [[Page 60240]]

    (h) Use of outside resources. (1) If the facility does not employ a qualified professional person to furnish a specific service to be provided by the facility, the facility management must have that service furnished to residents by a person or agency outside the facility under a written agreement described in paragraph (h)(2) of this section.

    (2) Agreements pertaining to services furnished by outside resources must specify in writing that the facility management assumes responsibility for--

    (i) Obtaining services that meet professional standards and principles that apply to professionals providing services in such a facility; and

    (ii) The timeliness of the services.

    (i) Medical director. (1) The facility management must designate a primary care physician to serve as medical director.

    (2) The medical director is responsible for--

    (i) Participating in establishing policies, procedures, and guidelines to ensure adequate, comprehensive services;

    (ii) Directing and coordinating medical care in the facility;

    (iii) Helping to arrange for continuous physician coverage to handle medical emergencies;

    (iv) Reviewing the credentialing and privileging process;

    (v) Participating in managing the environment by reviewing and evaluating incident reports or summaries of incident reports, identifying hazards to health and safety, and making recommendations to the administrator; and

    (vi) Monitoring employees' health status and advising the administrator on employee-health policies.

    (j) Credentialing and privileging. Credentialing is the process of obtaining, verifying, and assessing the qualifications of a health care practitioner, which may include physicians, podiatrists, dentists, psychologists, physician assistants, nurse practitioners, licensed nurses to provide patient care services in or for a health care organization. Privileging is the process whereby a specific scope and content of patient care services are authorized for a health care practitioner by the facility management, based on evaluation of the individual's credentials and performance.

    (1) The facility management must uniformly apply credentialing criteria to licensed independent practitioners applying to provide resident care or treatment under the facility's care.

    (2) The facility management must verify and uniformly apply the following core criteria: Current licensure; current certification, if applicable, relevant education, training, and experience; current competence; and a statement that the individual is able to perform the services he or she is applying to provide.

    (3) The facility management must decide whether to authorize the independent practitioner to provide resident care or treatment, and each credentials file must indicate that these criteria are uniformly and individually applied.

    (4) The facility management must maintain documentation of current credentials for each licensed independent practitioner practicing within the facility.

    (5) When reappointing a licensed independent practitioner, the facility management must review the individual's track record.

    (6) The facility management systematically must assess whether individuals with clinical privileges act within the scope of privileges granted.

    (k) Required training of nursing aides. (1) Nurse aide means any individual providing nursing or nursing-related services to residents in a facility who is not a licensed health professional, a registered dietitian, or a volunteer who provide such services without pay.

    (2) The facility management must not use any individual working in the facility as a nurse aide whether permanent or not unless:

    (i) That individual is competent to provide nursing and nursing related services; and

    (ii) That individual has completed a training and competency evaluation program, or a competency evaluation program approved by the State.

    (3) Registry verification. Before allowing an individual to serve as a nurse aide, facility management must receive registry verification that the individual has met competency evaluation requirements unless the individual can prove that he or she has recently successfully completed a training and competency evaluation program or competency evaluation program approved by the State and has not yet been included in the registry. Facilities must follow up to ensure that such an individual actually becomes registered.

    (4) Multi-State registry verification. Before allowing an individual to serve as a nurse aide, facility management must seek information from every State registry established under HHS regulations at 42 CFR 483.156 which the facility believes will include information on the individual.

    (5) Required retraining. If, since an individual's most recent completion of a training and competency evaluation program, there has been a continuous period of 24 consecutive months during none of which the individual provided nursing or nursing-related services for monetary compensation, the individual must complete a new training and competency evaluation program or a new competency evaluation program.

    (6) Regular in-service education. The facility management must complete a performance review of every nurse aide at least once every 12 months, and must provide regular in-service education based on the outcome of these reviews. The in-service training must--

    (i) Be sufficient to ensure the continuing competence of nurse aides, but must be no less than 12 hours per year;

    (ii) Address areas of weakness as determined in nurse aides' performance reviews and may address the special needs of residents as determined by the facility staff; and

    (iii) For nurse aides providing services to individuals with cognitive impairments, also address the care of the cognitively impaired.

    (l) Proficiency of nurse aides. The facility management must ensure that nurse aides are able to demonstrate competency in skills and techniques necessary to care for residents' needs, as identified through resident assessments, and described in the plan of care.

    (m) Level B Requirement Laboratory services. (1) The facility management must provide or obtain laboratory services to meet the needs of its residents. The facility is responsible for the quality and timeliness of the services.

    (i) If the facility provides its own laboratory services, the services must meet all applicable certification standards, statutes, and regulations for laboratory services.

    (ii) If the facility provides blood bank and transfusion services, it must meet all applicable certification standards, statutes, and regulations.

    (iii) If the laboratory chooses to refer specimens for testing to another laboratory, the referral laboratory must be certified in the appropriate specialties and subspecialties of services and meet certification standards, statutes, and regulations.

    (iv) The laboratory performing the testing must have a current, valid CLIA number (Clinical Laboratory Improvement Amendments of 1988). The facility management must provide VA surveyors with the CLIA number and a copy of the results of the last CLIA inspection.

    [[Page 60241]]

    (v) Such services must be available to the resident seven days a week, 24 hours a day.

    (2) The facility management must--

    (i) Provide or obtain laboratory services only when ordered by the primary physician;

    (ii) Promptly notify the primary physician of the findings;

    (iii) Assist the resident in making transportation arrangements to and from the source of service, if the resident needs assistance; and

    (iv) File in the resident's clinical record laboratory reports that are dated and contain the name and address of the testing laboratory.

    (n) Radiology and other diagnostic services. (1) The facility management must provide or obtain radiology and other diagnostic services to meet the needs of its residents. The facility is responsible for the quality and timeliness of the services.

    (i) If the facility provides its own diagnostic services, the services must meet all applicable certification standards, statutes, and regulations.

    (ii) If the facility does not provide its own diagnostic services, it must have an agreement to obtain these services. The services must meet all applicable certification standards, statutes, and regulations.

    (iii) Radiologic and other diagnostic services must be available 24 hours a day, seven days a week.

    (2) The facility must--

    (i) Provide or obtain radiology and other diagnostic services only when ordered by the primary physician;

    (ii) Promptly notify the primary physician of the findings;

    (iii) Assist the resident in making transportation arrangements to and from the source of service, if the resident needs assistance; and

    (iv) File in the resident's clinical record signed and dated reports of x-ray and other diagnostic services.

    (o) Clinical records. (1) The facility management must maintain clinical records on each resident in accordance with accepted professional standards and practices that are--

    (i) Complete;

    (ii) Accurately documented;

    (iii) Readily accessible; and

    (iv) Systematically organized.

    (2) Clinical records must be retained for--

    (i) The period of time required by State law; or

    (ii) Five years from the date of discharge when there is no requirement in State law.

    (3) The facility management must safeguard clinical record information against loss, destruction, or unauthorized use;

    (4) The facility management must keep confidential all information contained in the resident's records, regardless of the form or storage method of the records, except when release is required by--

    (i) Transfer to another health care institution;

    (ii) Law;

    (iii) Third party payment contract; or

    (iv) The resident.

    (5) The clinical record must contain--

    (i) Sufficient information to identify the resident;

    (ii) A record of the resident's assessments;

    (iii) The plan of care and services provided;

    (iv) The results of any pre-admission screening conducted by the State; and

    (v) Progress notes.

    (p) Quality assessment and assurance. (1) Facility management must maintain a quality assessment and assurance committee consisting of--

    (i) The director of nursing services;

    (ii) A primary physician designated by the facility; and

    (iii) At least 3 other members of the facility's staff.

    (2) The quality assessment and assurance committee--

    (i) Meets at least quarterly to identify issues with respect to which quality assessment and assurance activities are necessary; and

    (ii) Develops and implements appropriate plans of action to correct identified quality deficiencies; and

    (3) Identified quality deficiencies are corrected within an established time period.

    (4) The VA Under Secretary for Health may not require disclosure of the records of such committee unless such disclosure is related to the compliance with requirements of this section.

    (q) Disaster and emergency preparedness. (1) The facility management must have detailed written plans and procedures to meet all potential emergencies and disasters, such as fire, severe weather, and missing residents.

    (2) The facility management must train all employees in emergency procedures when they begin to work in the facility, periodically review the procedures with existing staff, and carry out unannounced staff drills using those procedures.

    (r) Transfer agreement. (1) The facility management must have in effect a written transfer agreement with one or more hospitals that reasonably assures that--

    (i) Residents will be transferred from the nursing home to the hospital, and ensured of timely admission to the hospital when transfer is medically appropriate as determined by the primary physician; and

    (ii) Medical and other information needed for care and treatment of residents, and, when the transferring facility deems it appropriate, for determining whether such residents can be adequately cared for in a less expensive setting than either the nursing home or the hospital, will be exchanged between the institutions.

    (2) The facility is considered to have a transfer agreement in effect if the facility has an agreement with a hospital sufficiently close to the facility to make transfer feasible.

    (s) Compliance with Federal, State, and local laws and professional standards. The facility management must operate and provide services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards and principles that apply to professionals providing services in such a facility. This includes the Single Audit Act of 1984 (Title 31, Section 7501 et. seq.) and the Cash Management Improvement Acts of 1990 and 1992 (Pub. L. 101-453 and 102-589, see 31 U.S.C. 3335, 3718, 3720A, 6501, 6503)

    (t) Relationship to other Federal regulations. In addition to compliance with the regulations set forth in this subpart, facilities are obliged to meet the applicable provisions of other Federal laws and regulations, including but not limited to those pertaining to nondiscrimination on the basis of race, color, national origin, handicap, or age (38 CFR part 18); protection of human subjects of research (45 CFR part 46), section 504 of the Rehabilitation Act of 1993, Pub. L. 93-112; Drug-Free Workplace Act of 1988, 38 CFR part 44, Secs. 44.100 through 44.420; section 319 of Pub. L. 101-121; Title VI of the Civil Rights Act of 1964, 38 CFR 18.1-18.3. Although these regulations are not in themselves considered requirements under this part, their violation may result in the termination or suspension of, or the refusal to grant or continue payment with Federal funds.

    [[Page 60242]]

    (u) Intermingling. A building housing a facility recognized as a State home for providing nursing home care may only provide nursing home care in the areas of the building recognized as a State home for providing nursing home care.

    (v) VA Management of State Veterans Homes. Except as specifically provided by statute or regulations, VA employees have no authority regarding the management or control of State homes providing nursing home care.

    (Authority: 38 U.S.C. 101, 501, 1710, 1741-1743)

    BILLING CODE 8320-01-P

    [[Page 60243]]

    Sec. 51.220 VA Form 10-3567--State Home Inspection Staffing Profile

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    Sec. 51.221 VA Form 10-5588-State Home Report and Statement of Federal Aid Claimed

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    Sec. 51.222 VA Form 10-10EZ-Application for Health Benefits

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    Sec. 51.223 VA Form 10-10SH-State Home Program Application for Veteran Care Medical Certification

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    Sec. 51.224 VA Form 10-0143A--Statement of Assurance of Compliance with Section 504 of The Rehabilitation Act of 1973

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    [[Page 60253]]

    Sec. 51.225 VA Form 10-0143--Department of Veterans Affairs Certification Regarding Drug-Free Workplace Requirements for Grantees Other Than Individuals

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    Sec. 51.226 VA Form 10-0144--Certification Regarding Lobbying

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    Sec. 51.227 VA Form 10-0144A--Statement of Assurance of Compliance with Equal Opportunity Laws

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    [FR Doc. 98-29597Filed11-6-98; 8:45 am]

    BILLING CODE 8320-01-C

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