Proposed Data Collection Submitted for Public Comment and Recommendations

Published date07 May 2021
Citation86 FR 24621
Record Number2021-09733
SectionNotices
CourtCenters For Disease Control And Prevention,Health And Human Services Department
Federal Register, Volume 86 Issue 87 (Friday, May 7, 2021)
[Federal Register Volume 86, Number 87 (Friday, May 7, 2021)]
                [Notices]
                [Pages 24621-24622]
                From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
                [FR Doc No: 2021-09733]
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                DEPARTMENT OF HEALTH AND HUMAN SERVICES
                Centers for Disease Control and Prevention
                [60Day-21-0953; Docket No. CDC-2021-0047]
                Proposed Data Collection Submitted for Public Comment and
                Recommendations
                AGENCY: Centers for Disease Control and Prevention (CDC), Department of
                Health and Human Services (HHS).
                ACTION: Notice with comment period.
                -----------------------------------------------------------------------
                SUMMARY: The Centers for Disease Control and Prevention (CDC), as part
                of its continuing effort to reduce public burden and maximize the
                utility of government information, invites the general public and other
                Federal agencies the opportunity to comment on a proposed and/or
                continuing information collection, as required by the Paperwork
                Reduction Act of 1995. This notice invites comment on a proposed
                information collection project titled Generic Clearance for the
                Collection of Qualitative Feedback on Agency Service Delivery. The
                information collection activities provide a means to garner qualitative
                customer and stakeholder feedback in an efficient, timely manner, in
                accordance with the Federal government's commitment to improving
                service delivery.
                DATES: CDC must receive written comments on or before July 6, 2021.
                ADDRESSES: You may submit comments, identified by Docket No. CDC-2021-
                0047 by any of the following methods:
                 Federal eRulemaking Portal: Regulations.gov. Follow the
                instructions for submitting comments.
                 Mail: Jeffrey M. Zirger, Information Collection Review
                Office, Centers for Disease Control and Prevention, 1600 Clifton Road
                NE, MS-D74, Atlanta, Georgia 30329.
                 Instructions: All submissions received must include the agency name
                and Docket Number. CDC will post, without change, all relevant comments
                to Regulations.gov.
                 Please note: Submit all comments through the Federal eRulemaking
                portal (regulations.gov) or by U.S. mail to the address listed above.
                FOR FURTHER INFORMATION CONTACT: To request more information on the
                proposed project or to obtain a copy of the information collection plan
                and instruments, contact Jeffrey M. Zirger, Information Collection
                Review Office, Centers for Disease Control and Prevention, 1600 Clifton
                Road NE, MS-D74, Atlanta, Georgia 30329; phone: 404-639-7118; Email:
                [email protected].
                SUPPLEMENTARY INFORMATION: Under the Paperwork Reduction Act of 1995
                (PRA) (44 U.S.C. 3501-3520), Federal agencies must obtain approval from
                the Office of Management and Budget (OMB) for each collection of
                information they conduct or sponsor. In addition, the PRA also requires
                Federal agencies to provide a 60-day notice in the Federal Register
                concerning each proposed collection of information, including each new
                proposed collection, each proposed extension of existing collection of
                information, and each reinstatement of previously approved information
                collection before submitting the collection to the OMB for approval. To
                comply with this requirement, we are publishing this notice of a
                proposed data collection as described below.
                 The OMB is particularly interested in comments that will help:
                 1. Evaluate whether the proposed collection of information is
                necessary for the proper performance of the functions of the agency,
                including whether the information will have practical utility;
                 2. Evaluate the accuracy of the agency's estimate of the burden of
                the proposed collection of information, including the validity of the
                methodology and assumptions used;
                 3. Enhance the quality, utility, and clarity of the information to
                be collected;
                 4. Minimize the burden of the collection of information on those
                who are to respond, including through the use of appropriate automated,
                electronic, mechanical, or other technological collection techniques or
                other forms of information technology, e.g., permitting electronic
                submissions of responses; and
                 5. Assess information collection costs.
                Proposed Project
                 Generic Clearance for the Collection of Qualitative Feedback on
                Agency Service Delivery (OMB Control No. 0920-0953, Exp. 8/31/2021)--
                Extension--National Institute for Occupational Safety and Health
                (NIOSH), Centers for Disease Control and Prevention (CDC).
                [[Page 24622]]
                Background and Brief Description
                 The information collection activities associated with this
                collection provide a means to garner qualitative customer and
                stakeholder feedback in an efficient, timely manner, in accordance with
                the Federal government's commitment to improving service delivery. By
                qualitative feedback we mean information that provides useful insights
                on perceptions and opinions, but not a statistical survey that yields
                quantitative results that can be generalized to the population of
                study. This feedback will provide insights into customer or stakeholder
                perceptions, experiences, and expectations, provide an early warning of
                issues with service, or focus attention on areas where communication,
                training or changes in operations might improve delivery of products or
                services. These collections will allow for ongoing, collaborative, and
                actionable communications between the Agency and its customers and
                stakeholders. It will also allow feedback to contribute directly to the
                improvement of program management.
                 The solicitation of feedback will target areas such as: Timeliness,
                appropriateness, accuracy of information, courtesy, efficiency of
                service delivery, and resolution of issues with service delivery.
                Responses will be assessed to plan and inform efforts to improve or
                maintain the quality of service offered to the public. If this
                information is not collected, vital feedback from customers and
                stakeholders on the Agency's services will be unavailable.
                 CDC will only submit a collection for approval under these generic
                clearances if they meet the following conditions:
                 The collections are voluntary;
                 The collections are low-burden for respondents (based) on
                considerations of total burden hours, total number of respondents, or
                burden-hours per respondent) and are low-cost for both the respondents
                and the Federal Government;
                 The collections are noncontroversial and do not raise
                issues of concern to other Federal agencies;
                 Any collection is targeted to the solicitation of opinions
                from respondents who have experience with the program or may have
                experience with the program in the near future;
                 Personally Identifiable Information (PII) is collected
                only to the extent necessary and is not retained;
                 Information gathered is intended to be used only
                internally for general service improvement and program management
                purposes and is not intended for release outside of the agency (if
                released, the agency must indicate the qualitative nature of the
                information);
                 Information gathered will not be used for the purpose of
                substantially informing influential policy decisions; and
                 Information gathered will yield qualitative information.
                The collections will not be designed or expected to yield statistically
                reliable results or used as though the results are generalizable to the
                population of study.
                 Feedback collected under CDC generic clearances provides useful
                information, but it does not yield data that can be generalized to the
                overall population. This type of generic clearance for qualitative
                information will not be used for quantitative information collections
                that are designed to yield reliably actionable results, such as
                monitoring trends over time or documenting program performance. Such
                data uses require more rigorous designs that address: the target
                population to which generalizations will be made, the sampling frame,
                the sample design (including stratification and clustering), the
                precision requirements or power calculations that justify the proposed
                sample size, the expected response rate, methods for assessing
                potential nonresponse bias, the protocols for data collection, and any
                testing procedures that were or will be undertaken prior to fielding
                the study. Depending on the degree of influence the results are likely
                to have, such collections may still be eligible for submission for
                other generic mechanisms that are designed to yield quantitative
                results.
                 As a general matter, information collections will not result in any
                new system of records containing privacy information and will not ask
                questions of a sensitive nature, such as sexual behavior and attitudes,
                religious beliefs, and other matters that are commonly considered
                private.
                 CDC requests OMB approval for an estimated 13,075 annual burden
                hours. There is no cost to respondents other than their time to
                participate.
                 Estimated Annualized Burden Hours
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                 Annual
                 Type of respondents Type of Number of frequency per Hours per Total hours
                 collections respondents response response
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                Individuals and Households, Print Surveys... 50,000 1 15/60 12,500
                 Businesses and Organizations,
                 State, Local or Tribal
                 Government.
                 Focus Groups.... 100 1 2 200
                 Online Surveys.. 1500 1 15/60 375
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                 Total..................... ................ .............. .............. .............. 13,075
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                Jeffrey M. Zirger,
                Lead, Information Collection Review Office, Office of Scientific
                Integrity, Office of Science, Centers for Disease Control and
                Prevention.
                [FR Doc. 2021-09733 Filed 5-6-21; 8:45 am]
                BILLING CODE 4163-18-P
                

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