Proposed Information Collection Activity; Evaluation of the National Human Trafficking Hotline Program (New Collection)

Published date28 August 2019
Record Number2019-18515
SectionNotices
CourtChildren And Families Administration
Federal Register, Volume 84 Issue 167 (Wednesday, August 28, 2019)
[Federal Register Volume 84, Number 167 (Wednesday, August 28, 2019)]
                [Notices]
                [Pages 45155-45156]
                From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
                [FR Doc No: 2019-18515]
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                DEPARTMENT OF HEALTH AND HUMAN SERVICES
                Administration for Children and Families
                Proposed Information Collection Activity; Evaluation of the
                National Human Trafficking Hotline Program (New Collection)
                AGENCY: Office of Planning, Research, and Evaluation; Administration
                for Children and Families; HHS.
                ACTION: Request for public comment.
                -----------------------------------------------------------------------
                SUMMARY: The Office of Planning, Research, and Evaluation (OPRE) is
                proposing a data collection activity as part of the Evaluation of the
                National Human Trafficking Hotline (NHTH) Program. This data collection
                activity
                [[Page 45156]]
                will examine the experiences of individuals who seek assistance from
                the NHTH after their interactions with the NHTH. The study will collect
                information via voluntary phone and Web-based surveys at two time
                points--immediately after an individual has contacted the NHTH by
                phone, text, or live online chat, and two weeks later.
                DATES: Comments due within 60 days of publication. In compliance with
                the requirements of Section 3506(c)(2)(A) of the Paperwork Reduction
                Act of 1995, the Administration for Children and Families is soliciting
                public comment on the specific aspects of the information collection
                described above.
                ADDRESSES: Copies of the proposed collection of information can be
                obtained and comments may be forwarded by emailing
                [email protected]. Alternatively, copies can also be
                obtained by writing to the Administration for Children and Families,
                Office of Planning, Research, and Evaluation, 330 C Street SW,
                Washington, DC 20201, Attn: OPRE Reports Clearance Officer. All
                requests, emailed or written should be identified by the title of the
                information collection.
                SUPPLEMENTARY INFORMATION:
                 Description: The purpose of the proposed data collection activity
                is to document and examine the following: Why individual users contact
                the NHTH; hotline users' perceptions of hotline staff's knowledge and
                skills; the extent to which users felt their interaction was helpful,
                they were supported by the NHTH, they were satisfied with the NHTH, and
                their needs were met by the interaction; and outcomes from NHTH
                interactions (e.g., users' knowledge and use of available resources and
                referrals). The proposed data collection activity includes a two-phase
                approach to obtain information from individual users after their
                contact (via phone, text, or live online chat) with the NHTH. The
                proposed information collection activities are (1) an integrated voice
                response telephone survey or Web-based survey immediately after NHTH
                contact; and (2) a telephone or Web-based survey approximately two
                weeks after completion of the first survey. The survey immediately
                after contact with the NHTH will be offered to all individuals who
                contact the NHTH during the data collection period and includes
                questions focused on users' experiences and satisfaction with their
                NHTH interaction. The follow-up survey will be administered two weeks
                later with a sample of respondents who completed the immediate survey
                and consented to be contacted two weeks later. This second survey
                includes questions focused on the extent to which NHTH users were
                satisfied with their NHTH contact and felt that the NHTH contact was
                helpful.
                 Respondents: Individuals who contact the NHTH by telephone, text,
                or live online chat.
                 Annual Burden Estimates
                ----------------------------------------------------------------------------------------------------------------
                 Number of Average burden
                 Instrument Total number Annual number responses per hours per Annual burden
                 of respondents of respondents respondent response hours
                ----------------------------------------------------------------------------------------------------------------
                Immediate Follow-Up Survey...... 2,000 1,000 1 .12 120
                2-Week Follow-Up Survey......... 310 155 1 .15 23
                ----------------------------------------------------------------------------------------------------------------
                 Estimated Total Annual Burden Hours: 143.
                 Comments: The Department specifically requests comments on (a)
                whether the proposed collection of information is necessary for the
                proper performance of the functions of the agency, including whether
                the information shall have practical utility; (b) the accuracy of the
                agency's estimate of the burden of the proposed collection of
                information; (c) the quality, utility, and clarity of the information
                to be collected; and (d) ways to minimize the burden of the collection
                of information on respondents, including through the use of automated
                collection techniques or other forms of information technology.
                Consideration will be given to comments and suggestions submitted
                within 60 days of this publication.
                 Authority: Section 105(d)(2) of the Trafficking Victims
                Protection Act of 2000 (TVPA) (Pub. L. 106-386) Sec. 105 [22 U.S.C.
                7103]
                Mary B. Jones,
                ACF/OPRE Certifying Officer.
                [FR Doc. 2019-18515 Filed 8-27-19; 8:45 am]
                 BILLING CODE 4184-47-P
                

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