Proposed Renewal of Information Collection; Online Architectural Barriers Act (ABA) Complaint Form

Published date17 August 2023
Record Number2023-17635
Citation88 FR 55997
CourtArchitectural And Transportation Barriers Compliance Board
Federal Register, Volume 88 Issue 158 (Thursday, August 17, 2023)
[Federal Register Volume 88, Number 158 (Thursday, August 17, 2023)]
                [Pages 55997-55998]
                From the Federal Register Online via the Government Publishing Office []
                [FR Doc No: 2023-17635]
                [Docket No. ATBCB-2023-0002]
                Proposed Renewal of Information Collection; Online Architectural
                Barriers Act (ABA) Complaint Form
                AGENCY: Architectural and Transportation Barriers Compliance Board.
                ACTION: Notice and request for comments.
                SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (PRA),
                the Architectural and Transportation Barriers Compliance Board (Access
                Board) announces its submission, concurrently with the publication of
                this Notice or soon thereafter, of the following information collection
                request to the Office of Management and Budget (OMB) for its review and
                approval. The Access Board invites comment on its ``Online
                Architectural Barriers Act (ABA) Complaint Form.'' (OMB Control No.
                3014-0012). The information collection is scheduled to expire on
                September 30, 2023, and we propose to continue using the instrument for
                an additional three years.
                DATES: OMB has up to 60 days to approve or disapprove the information
                collection request, but may respond after 30 days. Therefore, public
                comments should be submitted to OMB by not later than September 18,
                2023 in order to be assured of consideration.
                ADDRESSES: Written comments and recommendations for the proposed
                information collection should be sent within 30 days of publication of
                this notice to Find this particular
                information collection by selecting ``Currently under Review--Open for
                Public Comments'' or by using the search function.
                FOR FURTHER INFORMATION CONTACT: Mario Damiani, Office of General
                Counsel, U.S. Access Board, 1331 F Street NW, Suite 1000, Washington,
                DC 20004-1111. Phone: 202-272-0050
                [[Page 55998]]
                (voice); 202-272-0064 (TTY). Email:">
                SUPPLEMENTARY INFORMATION: Under the PRA and its implementing
                regulations (5 CFR part 1320), Federal agencies must obtain approval
                from the Office of Management and Budget (OMB) for each collection of
                information they conduct or sponsor. ``Collection of information,''
                within the meaning of the PRA, includes agency requests that pose
                identical questions to, or impose reporting or recording keeping
                obligations on, ten or more persons, regardless of whether response to
                such request is mandatory or voluntary. See 5 CFR 1320.3(c); see also
                44 U.S.C. 3502(3). Before seeking clearance from OMB, agencies are
                generally required, among other things, to publish both 60-day and 30-
                day Notices in the Federal Register concerning any proposed information
                collection--including extension of a previously-approved collection--
                and provide an opportunity for comment. See 44 U.S.C. 3506(c)(2)(A); 5
                CFR 1320.8(d)(1).
                 To comply with this requirement, the Access Board published its 60-
                day Notice in June 2023. See 88 FR 38015 (June 12, 2023). The Access
                Board is now publishing this 30-day Notice for the proposed renewal of
                this information collection. OMB's approval of the current version of
                the Access Board's Online ABA Complaint Form is set to expire in
                September 2023.
                 OMB Control Number: 3014-0012.
                 Title: Online Architectural Barriers Act (ABA) Complaint Form.
                 Type of Review: Extension of a currently approved information
                 Abstract: The Access Board enforces the Architectural Barriers Act
                of 1968 (ABA) by investigating complaints from members of the public
                concerning particular buildings or facilities, i.e., those that are:
                constructed or altered by or on behalf of the United States; leased
                with Federal funds; or constructed or altered with funds from a Federal
                grant or loan. Over 90% of complaints the Access Board receives each
                year are submitted using the standardized, user-friendly, and
                accessible Online ABA Complaint Form; the remainder are submitted in
                writing, without the need to use a hard-copy complaint form, by email,
                mail, or fax. The Online ABA Complaint Form allows complaints to be
                filed 24 hours per day, seven days per week, and allows for greater
                efficiency, clarity, and timeliness in the complaint filing process and
                resolution of complaints.
                 The Online ABA Complaint Form prompts complainants to provide the
                information the Access Board needs to investigate their complaint.
                First, complainants must complete the form fields for at least the name
                of the building or facility and the city and state in which it is
                located. Second, complainants must describe each barrier to
                accessibility they have found at the building or facility. Third,
                complainants are given the option, but are not required, to provide
                personal information, including their name, address, telephone
                number(s), and email address. Where provided, personal information is
                not disclosed outside the agency without the written permission of the
                complainant. Complainants are also given the option to upload
                electronic files containing pictures, drawings, or other documents
                relevant to their complaint. Once any additional information and the
                complaint is submitted, the system provides complainants confirmation
                that their complaint has been submitted successfully, a complaint
                number for them to use when making inquiries about the status of their
                complaint, and an option to print their complaint. Complainants also
                receive an automatically generated email (if they have provided an
                email address) confirming the submission of their complaint.
                 Description of Respondents: Individual members of the public.
                 Estimated Total Annual Number of Responses: Approximately 200
                individuals submit complaints using the Online ABA Complaint Form each
                 Estimated Frequency of Response: Occasional. Complainants submit
                one complaint for each building or facility at which they noted
                accessibility barriers, regardless of the number of barriers
                 Estimated Time Burden per Response: On average, about 30 minutes
                per online complaint; the time burden may vary depending on the number
                of accessibility barriers identified in a complaint. There is no
                financial burden on respondents.
                 Estimated Total Annual Burden Hours: Approximately 100 hours
                 Request for Comment: Comments are again invited on: (a) whether the
                proposed collection of information is necessary for performance of the
                Access Board's work; (b) the accuracy of the estimated burden; (c) ways
                for the Access Board to enhance the quality, utility, and clarity of
                the information collection; and (d) ways that the burden could be
                minimized without reducing the quality of the collected information. If
                you wish to comment in response to this Notice, you may send your
                comments as specified under the ADDRESSES section of this Notice by
                September 18, 2023.
                Christopher Kuczynski,
                General Counsel.
                [FR Doc. 2023-17635 Filed 8-16-23; 8:45 am]
                BILLING CODE 8150-01-P

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