Submission for OMB Review; 30-Day Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIH)
| Published date | 20 May 2021 |
| Citation | 86 FR 27458 |
| Record Number | 2021-10665 |
| Section | Notices |
| Court | National Institutes Of Health |
Federal Register, Volume 86 Issue 96 (Thursday, May 20, 2021)
[Federal Register Volume 86, Number 96 (Thursday, May 20, 2021)]
[Notices]
[Pages 27458-27459]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-10665]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
National Institutes of Health
Submission for OMB Review; 30-Day Comment Request; Generic
Clearance for the Collection of Qualitative Feedback on Agency Service
Delivery (NIH)
AGENCY: National Institutes of Health, HHS.
ACTION: Notice.
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SUMMARY: In compliance with the Paperwork Reduction Act of 1995, the
National Institutes of Health (NIH) has submitted to the Office of
Management and Budget (OMB) a request for review
[[Page 27459]]
and approval of the information collection listed below.
DATES: Comments regarding this information collection are best assured
of having their full effect if received within 30-days of the date of
this publication.
ADDRESSES: Written comments and recommendations for the proposed
information collection should be sent within 30 days of publication of
this notice to www.reginfo.gov/public/do/PRAMain. Find this particular
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.
FOR FURTHER INFORMATION CONTACT: To request more information on the
proposed project or to obtain a copy of the data collection plans and
instruments, contact: Ms. Tawanda Abdelmouti, Assistant Project
Officer, Office of Policy for Extramural Research Administration, 6705
Rockledge Drive, Suite 350, Bethesda, Maryland 20892 or call non-toll-
free number (301) 435-0978 or email your request, including your
address to: [email protected].
SUPPLEMENTARY INFORMATION: This proposed information collection was
previously published in the Federal Register on January 21, 2021, page
6355 (86 FR 6355) and allowed 60 days for public comment. No public
comments were received. The purpose of this notice is to allow an
additional 30 days for public comment. National Institutes of Health
(NIH), may not conduct or sponsor, and the respondent is not required
to respond to, an information collection that has been extended,
revised, or implemented on or after October 1, 1995, unless it displays
a currently valid OMB control number.
In compliance with Section 3507(a)(1)(D) of the Paperwork Reduction
Act of 1995, the National Institutes of Health (NIH) has submitted to
the Office of Management and Budget (OMB) a request for review and
approval of the information collection listed below.
Proposed Collection: Generic Clearance for the Collection of
Qualitative Feedback on Agency Service Delivery, EXTENSION, 0925-0648,
expiration date 05/31/2021, National Institutes of Health (NIH).
Need and Use of Information Collection: There are no changes being
requested for this submission. The information collection activity will
garner qualitative customer and stakeholder feedback in an efficient,
timely manner, in accordance with the Administration's commitment to
improving service delivery. This generic will provide information about
the NIH Institutes and Centers customer or stakeholder perceptions,
experiences, and expectations, provide an early warning of issues with
service, or focus attention on areas where communication, training, or
changes in operations might improve delivery of products or services.
It will also allow feedback to contribute directly to the improvement
of program management. Feedback collected under this generic clearance
will provide useful information, but it will not yield data that can be
generalized to the overall population.
OMB approval is requested for 3 years. There are no costs to
respondents other than their time. The total estimated annualized
burden hours are 49,333.
Estimated Annualized Burden Hours
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Number of Average time
Type of collection Number of responses per per response Total annual
respondents respondent (in hours) burden hour
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Customer Satisfaction Surveys.................. 1,000 1 30/60 500
In-Depth Interviews (IDIs) or Small Discussion 1,000 1 90/60 1,500
Groups........................................
Focus Groups................................... 1,000 1 90/60 1,500
Usability and Pilot Testing.................... 150,000 1 5/60 12,500
Conference/Training--Pre-and Post-Surveys...... 100,000 2 10/60 33,333
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Total...................................... 253,000 353,000 .............. 49,333
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Dated: May 13, 2021.
Lawrence A. Tabak,
Principal Deputy Director, National Institutes of Health.
[FR Doc. 2021-10665 Filed 5-19-21; 8:45 am]
BILLING CODE 4140-01-P
