Agency Information Collection Activities: Proposed Collection; Comment Request

Citation84 FR 51608
Record Number2019-21133
Published date30 September 2019
SectionNotices
CourtSubstance Abuse And Mental Health Services Administration
Federal Register, Volume 84 Issue 189 (Monday, September 30, 2019)
[Federal Register Volume 84, Number 189 (Monday, September 30, 2019)]
                [Notices]
                [Pages 51608-51609]
                From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
                [FR Doc No: 2019-21133]
                -----------------------------------------------------------------------
                DEPARTMENT OF HEALTH AND HUMAN SERVICES
                Substance Abuse and Mental Health Services Administration
                Agency Information Collection Activities: Proposed Collection;
                Comment Request
                 In compliance with Section 3506(c)(2)(A) of the Paperwork Reduction
                Act of 1995 concerning opportunity for public comment on proposed
                collections of information, the Substance Abuse and Mental Health
                Services Administration (SAMHSA) will publish periodic summaries of
                proposed projects. To request more information on the proposed projects
                or to obtain a copy of the information collection plans, call the
                SAMHSA Reports Clearance Officer on (240) 276-1243.
                 Comments are invited on: (a) Whether the proposed collections of
                information are necessary for the proper performance of the functions
                of the agency, including whether the information shall have practical
                utility; (b) the accuracy of the agency's estimate of the burden of the
                proposed collection of information; (c) ways to enhance the quality,
                utility, and clarity of the information to be collected; and (d) ways
                to minimize the burden of the collection of information on respondents,
                including through the use of automated collection techniques or other
                forms of information technology.
                Proposed Project: Voluntary Customer Satisfaction Surveys To Implement
                Executive Order 12862 in the Substance Abuse and Mental Health Services
                Administration (SAMHSA)--(OMB No. 0930-0197)--Extension
                 SAMHSA provides significant services directly to the public,
                including treatment providers and State substance abuse and mental
                health agencies, through a range of mechanisms, including publications,
                training, meetings, technical assistance and websites. Many of these
                services are focused on information dissemination activities. The
                purpose of this submission is to extend the existing generic approval
                for such surveys.
                 The primary use for information gathered is to identify strengths
                and weaknesses in current service provisions by SAMHSA and to make
                improvements that are practical and feasible. Several of the customer
                satisfaction surveys expected to be implemented under this approval
                will provide data for measurement of program effectiveness under the
                Government Performance and Results Act (GPRA). Information from these
                customer surveys will be used to plan and redirect resources and
                efforts to improve or maintain a high quality of service to health care
                providers and members of the public. Focus groups may be used to
                develop the survey questionnaire in some instances.
                [[Page 51609]]
                 The estimated annual hour burden is as follows:
                ----------------------------------------------------------------------------------------------------------------
                 Number of Responses/ Hours/
                 Type of data collection respondents respondent response Total hours
                ----------------------------------------------------------------------------------------------------------------
                Focus groups.................................... 250 1 2.50 625
                Self-administered, mail, telephone and e-mail 89,750 1 .250 22,438
                 surveys........................................
                 ---------------------------------------------------------------
                 Total....................................... 90,000 .............. .............. 23,063
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                 Send comments to Summer King, SAMHSA Reports Clearance Officer,
                5600 Fishers Lane, Room 15E57-B, Rockville, Maryland 20857, OR email a
                copy to [email protected]. Written comments should be received
                by November 29, 2019.
                Summer King,
                Statistician.
                [FR Doc. 2019-21133 Filed 9-27-19; 8:45 am]
                BILLING CODE 4162-20-P
                

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