Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
| Published date | 16 June 2021 |
| Citation | 86 FR 32070 |
| Record Number | 2021-12703 |
| Section | Notices |
| Court | National Credit Union Administration |
Federal Register, Volume 86 Issue 114 (Wednesday, June 16, 2021)
[Federal Register Volume 86, Number 114 (Wednesday, June 16, 2021)]
[Notices]
[Page 32070]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-12703]
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NATIONAL CREDIT UNION ADMINISTRATION
Agency Information Collection Activities: Proposed Collection;
Comment Request; Generic Clearance for the Collection of Qualitative
Feedback on Agency Service Delivery
AGENCY: National Credit Union Administration (NCUA).
ACTION: Notice and request for comment.
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SUMMARY: The National Credit Union Administration (NCUA), as part of a
continuing effort to reduce paperwork and respondent burden, invites
the general public and other Federal agencies to comment on the
following extension of a currently approved collection, as required by
the Paperwork Reduction Act of 1995.
DATES: Written comments should be received on or before August 16, 2021
to be assured consideration.
ADDRESSES: Interested persons are invited to submit written comments on
the information collection to Mackie Malaka, National Credit Union
Administration, 1775 Duke Street, Suite 6060, Alexandria, Virginia
22314; Fax No. 703-519-8579; or email at [email protected].
FOR FURTHER INFORMATION CONTACT: Address requests for additional
information to Mackie Malaka at the address above or telephone 703-548-
2704.
SUPPLEMENTARY INFORMATION:
OMB Number: 3133-0188.
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery.
Type of Review: Extension of a currently approved collection.
Abstract: This collection of information is necessary to enable the
Agency to garner customer and stakeholder feedback in an efficient,
timely manner, in accordance with our commitment to improving service
delivery. The information collected from our customers and stakeholders
will help ensure that users have an effective, efficient, and
satisfying experience with the Agency's programs.
Affected Public: Individuals and Households; Private Sector:
Businesses or other for-profits and Not-for-profit institutions.
Estimated Number of Respondents: 56,000.
Estimated Number of Responses per Respondent: Once per request.
Estimated Total Annual Burden Hours: 42,000.
Request for Comments: Comments submitted in response to this notice
will be summarized and included in the request for Office of Management
and Budget approval. All comments will become a matter of public
record. The public is invited to submit comments concerning: (a)
Whether the collection of information is necessary for the proper
execution of the function of the agency, including whether the
information will have practical utility; (b) the accuracy of the
agency's estimate of the burden of the collection of information,
including the validity of the methodology and assumptions used; (c)
ways to enhance the quality, utility, and clarity of the information to
be collected; and (d) ways to minimize the burden of the collection of
the information on the respondents, including the use of automated
collection techniques or other forms of information technology.
By Melane Conyers-Ausbrooks, Secretary of the Board, the
National Credit Union Administration, on June 11, 2021.
Dated: June 4, 2021.
Mackie I. Malaka,
NCUA PRA Clearance Officer.
[FR Doc. 2021-12703 Filed 6-15-21; 8:45 am]
BILLING CODE 7535-01-P
