Authorization To Manufacture and Distribute Postage Evidencing Systems

Published date26 February 2024
Record Number2024-03079
Citation89 FR 13980
CourtPostal Service
SectionRules and Regulations
Federal Register, Volume 89 Issue 38 (Monday, February 26, 2024)
[Federal Register Volume 89, Number 38 (Monday, February 26, 2024)]
                [Rules and Regulations]
                [Pages 13980-13982]
                From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
                [FR Doc No: 2024-03079]
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                POSTAL SERVICE
                39 CFR Part 501
                Authorization To Manufacture and Distribute Postage Evidencing
                Systems
                AGENCY: Postal ServiceTM.
                ACTION: Final rule.
                -----------------------------------------------------------------------
                SUMMARY: The Postal Service is amending its Postage Evidencing Systems
                (PES) regulations to ensure compliance for Automated Clearinghouse or
                ACH payment transactions and to clarify obligations related to all
                payments. These changes require the applicable resetting company (RC)
                and PC Postage provider to comply with the latest NACHA rules published
                by the North American Clearing House Association for ACH transactions.
                These changes also require the applicable RC and PC Postage provider to
                obtain and store an agreement with each customer utilizing ACH debit as
                a payment method. Failure to comply may result in revocation of access
                to applicable Postal Service ACH programs.
                DATES: Effective March 27, 2024.
                FOR FURTHER INFORMATION CONTACT: Douglas Graham, Banking Manager,
                United States Postal Service, 475 L'Enfant Plaza SW, RM 8134,
                Washington, DC 20260. Phone: (202) 268-2188.
                SUPPLEMENTARY INFORMATION: The Postal Service issued proposed revisions
                to 39 CFR part 501, set forth in the Federal Register on November 20,
                2023 (Vol. 88, No. 222). It proposed amending the Postage Evidencing
                Systems regulations to ensure compliance for Automated Clearinghouse or
                ACH payment transactions and to clarify obligations related to all
                payments. Two sets of comments were received in response to the Federal
                Register Notice from industry participants.
                NACHA Rules Compliance
                Industry Comments
                 The proposal that PES providers must comply with NACHA rules
                received comments highlighting the need for clarification on which
                version of the NACHA rules will apply, as the rules are regularly
                updated. The commentors suggest including a provision for a grace
                period for PES providers to adopt and comply with future updates, which
                could either be fixed, or flexible and proportionate to the scope and
                complexity of future changes.
                Postal Service Response
                 The rule will be re-worded to specify ``must comply with the most
                recently published edition of NACHA Operating Rules & Guidelines,
                published by NACHA annually.'' It is not the intention through this
                rulemaking to alter or supersede NACHA rules, but to follow existing
                NACHA rules and compliance that industry should reasonably understand
                and expect. Under this approach, the Postal Service cannot provide
                NACHA compliance exemptions as any entity involved in ACH related
                activity must already comply with NACHA rules, therefore the Postal
                Service will also not specify ``sections to comply with'' nor ``grace
                periods''. Changes to the NACHA Operating Rules and Guidelines
                typically provide for future dated requirements and therefore an
                implementation period is normally provided within the NACHA rules.
                NACHA Attestation of Compliance
                Industry Comments
                 Commentors expressed opposition to the proposal's requirement for
                an annual written attestation of compliance for PES providers. One
                commentor opined that the requirement is unnecessary, since PES
                providers are already required to provide the Postal Service with
                System and Organizational Controls Reports (SOC 1 and SOC 2) that
                incorporate NACHA compliance. The proposed rule's requirement of a
                written plan to address any noncompliance of NACHA rules is duplicative
                of the existing requirement for a remediation plan as a part of the SOC
                process. If the requirement is retained, one commentor recommends that
                the Postal Service should provide the text of the attestation or
                clarify what the attestation must contain.
                Postal Service Response
                 The requirement to provide an annual written attestation of
                compliance will be removed.
                ACH Debit Agreement
                Industry Comments
                 Commentors expressed concerns about the proposed rule's new record-
                keeping requirements for ACH agreements for PES providers. One
                commenter suggested revising the requirements to minimize
                administrative burden and focus only on essential information. This
                commenter proposes accommodating customer agreements predating the rule
                by either grandfathering them for a specified period or providing an
                extended grace period, such as 12 to 18 months, for historic account
                information. The comment also argues against duplicative elements, such
                as the need for bank address information for every customer agreement.
                Another commenter also supports the idea of a grace period for
                providers to obtain and document the required contracts and suggest
                making a bank address an optional requirement, since it can be derived
                from the Routing/ABA number.
                Postal Service Response
                 1. Regarding supplying the bank address information, it is agreed,
                and that data element requirement will be removed.
                 2. Regarding requiring signature evidence of termination, it is
                agreed, and that data element requirement will be removed.
                 3. To comply with NACHA rules, the ability to provide a copy of the
                ACH Debit upon request must already be in place, therefore
                ``grandfathering'' an exemption to this requirement is not an option.
                All customers of the providers must have an ACH Debit Agreement on file
                with the provider. All terminated ACH Debit Agreements must have a
                termination date noted on the agreement and the agreement must be kept
                on file for at least 2 years after the termination date.
                 4. It is agreed that an ACH Debit Agreement ``form (hard copy or
                electronic)'' revision period will be provided to update agreement
                ``forms'' to include the minimum data elements
                [[Page 13981]]
                listed until August 31, 2024. After the revision period all newly
                accepted ACH Debit Agreements must include the minimum data elements
                listed. During the revision period existing ACH Debit Agreement
                ``forms'' may continue to be used per item (3) above.
                Reimbursement of Returned Payments
                Industry Comments
                 One commenter expressed the view that the proposed rule's specific
                timelines for reimbursement of the Postal Service by PES providers for
                ACH returned payments do not provide sufficient time for PES providers
                to work with customers on returned payments. The commenter recommends
                modifying the proposed sections to extend the reimbursement timeframe.
                Postal Service Response
                 This is a comment based on Sec. Sec. 501.15(g)(1) and
                501.16(d)(1). While the text of these rules is included in the
                rulemaking, changes are not being made to these existing provisions of
                the rule that have been in effect prior to the proposed rulemaking. No
                changes to these existing provisions were intended to be included in
                this proposal, and none will be made in the final rule.
                Additional Change
                 We also added one further conforming change to Sec. 501.16 to aid
                in the implementation of these changes.
                List of Subjects in 39 CFR Part 501
                 Administrative practice and procedure, Postal Service.
                PART 501--AUTHORIZATION TO MANUFACTURE AND DISTRIBUTE POSTAGE
                EVIDENCING SYSTEMS
                0
                1. The authority citation for part 501 continues to read as follows:
                 Authority: 5 U.S.C. 552(a); 39 U.S.C. 101, 401, 403, 404, 410,
                2601, 2605; Inspector General Act of 1978, as amended (Pub. L. 95-
                452, as amended); 5 U.S.C. App. 3.
                0
                2. Amend Sec. 501.15 by revising paragraph (g) to read as follows:
                Sec. 501.15 Computerized Meter Resetting System.
                * * * * *
                 (g) The RC must reimburse the Postal Service for returned payments
                promptly, comply with NACHA rules, and maintain customer ACH debit
                agreements.
                 (1) Financial responsibility for returned payments. The RC is
                required to reimburse the Postal Service upon request for any returned
                payments. The RC must, upon first becoming aware of a returned payment,
                immediately lock the customer's CMRS account to prevent a meter reset
                until the RC receives confirmation of payment for the returned payment.
                If a fee, penalty or fine is assessed against the Postal Service for
                returned payments from an RC's customer, the Postal Service may request
                reimbursement for such fee, penalty or fine from the RC. The RC is
                required to remit the amount of the returned payment to the Postal
                Service plus the reimbursement request, to the extent applicable,
                within ten (10) banking days. Invoices will be created monthly for
                returns and/or applicable penalties or fines incurred for the previous
                month. The ten (10) banking days will start once the invoice is mailed.
                The RC has discretion to decide whether to charge its customer for any
                such reimbursement costs (of fees, penalties, or fines) the RC pays to
                the Postal Service in connection with the customer's returned payment.
                 (2) Responsibility to comply with NACHA rules. The RC is required
                to comply with the most recent edition of the NACHA rules, published
                annually by the North American Clearing House Association. Failure to
                comply may result in revocation of access to applicable Postal Service
                ACH programs.
                 (3) Responsibility to maintain customer ACH agreements. The RC must
                obtain and store an agreement with each and every customer utilizing
                ACH debit as a payment method. The customer agreement must authorize
                the RC to debit the designated bank account identified to pay for
                postage through the Postal Service account of its choice. The agreement
                must have at least the following elements: Company Name (if
                applicable), Name and Title and Address of the person entering into the
                agreement, Contact Information (Phone Number, Fax Number and eMail
                Address as applicable), Date and Signature (or appropriate electronic
                signature evidence) of Agreement, Customer's Bank Name, Bank Routing
                Number, Account Number and Account Type (Checking or Savings, Business
                or Personal) being agreed to transact upon, an Attestation that the
                person submitting the form is authorized to act on behalf of the
                account, and Termination Date of the Agreement (if applicable). A
                revision period until August 31, 2024, will be provided to update
                agreement forms to include the minimum data elements listed. The
                agreement must be stored for at least two years after termination of
                the agreement, must be easily reproducible, and must be provided
                electronically to the Postal Service within three business days of
                electronic written request by the Postal Service in a format that can
                be easily and readily used for all NACHA and ACH related purposes
                including, without limitation, audit and defense of claims. The Postal
                Service will provide specific written guidance separately if requested.
                Failure to comply may result in revocation of access to applicable
                Postal Service ACH programs.
                * * * * *
                0
                3. Amend Sec. 501.16 by revising paragraphs (d) and (i)(5)(ii)(C) to
                read as follows:
                Sec. 501.16 PC postage payment methodology.
                * * * * *
                 (d) The provider must reimburse the Postal Service for returned
                payments promptly, comply with NACHA rules, and maintain customer ACH
                agreements.
                 (1) Financial responsibility for returned payments. The provider
                must reimburse the Postal Service upon request for any returned
                payments. The provider must, upon first becoming aware of a returned
                payment, immediately lock the customer account to prevent resetting the
                account until the provider receives confirmation of payment for the
                returned payment. If a fee, penalty or fine is assessed against the
                Postal Service for returned payments from a provider's customer, the
                Postal Service may request reimbursement for such fee, penalty or fine
                from the provider. The provider is required to remit the amount of the
                returned payment plus the amount of the reimbursement request, to the
                extent applicable, to the Postal Service within ten (10) banking days.
                Invoices will be created monthly for returns and/or applicable
                penalties or fines incurred for the previous month. The ten (10)
                banking days will start once the invoice is mailed. The provider has
                discretion to decide whether to charge its customer for any such
                reimbursement costs (of fees, penalties or fines) the provider pays to
                the Postal Service in connection with the customer's returned payment.
                 (2) Responsibility to comply with NACHA rules. The provider is
                required to comply with the most recent edition of the NACHA rules,
                published annually by the North American Clearing House Association.
                Failure to comply may result in revocation of access to applicable
                Postal Service ACH programs.
                 (3) Responsibility to maintain customer ACH agreements. The
                provider must obtain and store an agreement with each and every
                customer utilizing ACH debit as a payment method. The customer
                agreement must authorize the provider
                [[Page 13982]]
                to debit the designated bank account identified to pay for postage
                through the Postal Service account of its choice. The agreement must
                have at least the following elements: Company Name (if applicable),
                Name and Title and Address of the person entering into the agreement,
                Contact Information (Phone Number, Fax Number and eMail Address as
                applicable), Date and Signature (or appropriate electronic signature
                evidence) of Agreement, Customer's Bank Name, Bank Routing Number,
                Account Number and Account Type (Checking or Savings, Business or
                Personal) being agreed to transact upon, an Attestation that the person
                submitting the form is authorized to act on behalf of the account, and
                Termination Date of the Agreement (if applicable). A revision period
                until August 31, 2024, will be provided to update agreement forms to
                include the minimum data elements listed. The agreement must be stored
                for at least two years after termination of the agreement, must be
                easily reproducible, and must be provided electronically to the Postal
                Service within three business days of electronic written request by the
                Postal Service in a format that can be easily and readily used for all
                NACHA and ACH related purposes including, without limitation, audit and
                defense of claims. The Postal Service will provide specific written
                guidance separately if requested. Failure to comply may result in
                revocation of access to applicable Postal Service ACH programs.
                 (4) Credit cards. Unless otherwise established in a written
                agreement between the Postal Service and the provider, the provider is
                fully responsible for its own credit card compliance.
                * * * * *
                 (i) * * *
                 (5) * * *
                 (ii) * * *
                 (C) Authorizes the PC Postage provider to disclose the customer's
                personal information to the Postal Service, and such other information
                retained by the PC Postage provider that may enable the Postal Service
                to collect debts owed to it, and has the proper authority to disclose
                such information;
                * * * * *
                Sarah Sullivan,
                Attorney, Ethics & Legal Compliance.
                [FR Doc. 2024-03079 Filed 2-23-24; 8:45 am]
                BILLING CODE 7710-12-P
                

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