Prohibited Transaction Exemption 2020-02, Improving Investment Advice for Workers & Retirees

Published date18 December 2020
Citation85 FR 82798
Record Number2020-27825
SectionRules and Regulations
CourtEmployee Benefits Security Administration
Federal Register, Volume 85 Issue 244 (Friday, December 18, 2020)
[Federal Register Volume 85, Number 244 (Friday, December 18, 2020)]
                [Rules and Regulations]
                [Pages 82798-82866]
                From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
                [FR Doc No: 2020-27825]
                [[Page 82797]]
                Vol. 85
                Friday,
                No. 244
                December 18, 2020
                Part VDepartment of Labor-----------------------------------------------------------------------Employee Benefits Security Administration-----------------------------------------------------------------------29 CFR Part 2550Prohibited Transaction Exemption 2020-02, Improving Investment Advice
                for Workers & Retirees; Rule
                Federal Register / Vol. 85 , No. 244 / Friday, December 18, 2020 /
                Rules and Regulations
                [[Page 82798]]
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                DEPARTMENT OF LABOR
                Employee Benefits Security Administration
                29 CFR Part 2550
                [Application No. D-12011]
                ZRIN 1210-ZA29
                Prohibited Transaction Exemption 2020-02, Improving Investment
                Advice for Workers & Retirees
                AGENCY: Employee Benefits Security Administration, U.S. Department of
                Labor.
                ACTION: Adoption of class exemption and interpretation.
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                SUMMARY: This document contains a class exemption from certain
                prohibited transaction restrictions of the Employee Retirement Income
                Security Act of 1974, as amended (the Act). Title I of the Act codified
                a prohibited transaction provision in title 29 of the U.S. Code
                (referred to in this document as Title I). Title II of the Act codified
                a parallel provision now found in the Internal Revenue Code of 1986, as
                amended (the Code). These prohibited transaction provisions of Title I
                and the Code generally prohibit fiduciaries with respect to ``plans,''
                including workplace retirement plans (Plans) and individual retirement
                accounts and annuities (IRAs), from engaging in self-dealing and
                receiving compensation from third parties in connection with
                transactions involving the Plans and IRAs. The provisions also prohibit
                purchasing and selling investments with the Plans and IRAs when the
                fiduciaries are acting on behalf of their own accounts (principal
                transactions). This exemption allows investment advice fiduciaries to
                plans under both Title I and the Code to receive compensation,
                including as a result of advice to roll over assets from a Plan to an
                IRA, and to engage in principal transactions, that would otherwise
                violate the prohibited transaction provisions of Title I and the Code.
                The exemption applies to Securities and Exchange Commission--and state-
                registered investment advisers, broker-dealers, banks, insurance
                companies, and their employees, agents, and representatives that are
                investment advice fiduciaries. The exemption includes protective
                conditions designed to safeguard the interests of Plans, participants
                and beneficiaries, and IRA owners. The class exemption affects
                participants and beneficiaries of Plans, IRA owners, and fiduciaries
                with respect to such Plans and IRAs. This notice also sets forth the
                Department's final interpretation of when advice to roll over Plan
                assets to an IRA will be considered fiduciary investment advice under
                Title I and the Code.
                DATES: The exemption is effective as of: February 16, 2021.
                FOR FURTHER INFORMATION CONTACT: Susan Wilker, telephone (202) 693-
                8557, or Erin Hesse, telephone (202) 693-8546, Office of Exemption
                Determinations, Employee Benefits Security Administration, U.S.
                Department of Labor (these are not toll-free numbers).
                SUPPLEMENTARY INFORMATION:
                Background
                 The Employee Retirement Income Security Act of 1974 (the Act)
                provides, in relevant part, that a person is a fiduciary with respect
                to a ``plan'' to the extent he or she renders investment advice for a
                fee or other compensation, direct or indirect, with respect to any
                moneys or other property of such plan, or has any authority or
                responsibility to do so. Title I of the Act (referred to herein as
                Title I), which generally applies to employer-sponsored Plans (Title I
                Plans), includes this provision in section 3(21)(A)(ii).\1\ The Act's
                Title II (referred to herein as the Code), includes a parallel
                provision in section 4975(e)(3)(B), which defines a fiduciary of a tax-
                qualified plan, including IRAs.\2\
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                 \1\ Section 3(21)(A)(ii) of the Act is codified at 29 U.S.C.
                1002(3)(21)(A)(ii). As noted above, Title I of the Act was codified
                in Title 29 of the U.S. Code. As a matter of practice, this preamble
                refers to the codified provisions in Title I by reference to the
                sections of ERISA, as amended, and not by its numbering in the U.S.
                Code.
                 \2\ As noted above, Title II of the Act was codified in the
                Internal Revenue Code.
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                 In 1975, the Department issued a regulation establishing a five-
                part test for fiduciary status under this provision of Title I.\3\ The
                1975 regulation also applies to the definition of fiduciary in the
                Code, which is identical in its wording.\4\ Under the 1975 regulation,
                for advice to constitute ``investment advice,'' a financial institution
                or investment professional who is not a fiduciary under another
                provision of the statute must--(1) render advice as to the value of
                securities or other property, or make recommendations as to the
                advisability of investing in, purchasing, or selling securities or
                other property (2) on a regular basis (3) pursuant to a mutual
                agreement, arrangement, or understanding with the Plan, Plan fiduciary
                or IRA owner, that (4) the advice will serve as a primary basis for
                investment decisions with respect to Plan or IRA assets, and that (5)
                the advice will be individualized based on the particular needs of the
                Plan or IRA. A financial institution or investment professional that
                meets this five-part test, and receives a fee or other compensation,
                direct or indirect, is an investment advice fiduciary under Title I and
                under the Code.
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                 \3\ 29 CFR 2510.3-21(c)(1), 40 FR 50842 (October 31, 1975).
                 \4\ 26 CFR 54.4975-9(c), 40 FR 50840 (October 31, 1975).
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                 Investment advice fiduciaries, like other fiduciaries to Plans and
                IRAs, are subject to duties and liabilities established in Title I and
                the Code. Fiduciaries to Title I Plans must act prudently and with
                undivided loyalty to the plans and their participants and
                beneficiaries. Although these statutory fiduciary duties are not in the
                Code, both Title I and the Code contain provisions forbidding
                fiduciaries from engaging in certain specified ``prohibited
                transactions,'' involving Plans and IRAs, including conflict of
                interest transactions.\5\ Under these prohibited transaction
                provisions, a fiduciary may not deal with the income or assets of a
                Plan or an IRA in his or her own interest or for his or her own
                account, and a fiduciary may not receive payments from any party
                dealing with the Plan or IRA in connection with a transaction involving
                assets of the Plan or IRA. The Department has authority in ERISA
                section 408(a) and Code section 4975(c)(2) to grant administrative
                exemptions from the prohibited transaction provisions in Title I and
                the Code.\6\
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                 \5\ ERISA section 406 and Code section 4975. Cf. Code section
                4975(f)(5), which defines ``correction'' with respect to prohibited
                transactions as placing a Plan or an IRA in a financial position not
                worse than it would have been in if the person had acted ``under the
                highest fiduciary standards.''
                 \6\ Reorganization Plan No. 4 of 1978 (5 U.S.C. App. 1 (2018))
                generally transferred the authority of the Secretary of the Treasury
                to grant administrative exemptions under Code section 4975 to the
                Secretary of Labor.
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                 In 2016, the Department finalized a new regulation that would have
                replaced the 1975 regulation, and granted new associated prohibited
                transaction exemptions.\7\ After the U.S. Court of Appeals for the
                Fifth Circuit vacated that rulemaking, including the new exemptions, in
                Chamber of Commerce of the United States v. U.S. Department of Labor in
                2018 (the Chamber opinion),\8\ the Department issued Field Assistance
                Bulletin (FAB) 2018-02, a temporary enforcement policy providing
                prohibited transaction relief to investment advice fiduciaries.\9\
                [[Page 82799]]
                In the FAB, the Department stated it would not pursue prohibited
                transaction claims against investment advice fiduciaries who worked
                diligently and in good faith to comply with ``Impartial Conduct
                Standards'' for transactions that would have been exempted in the new
                exemptions, or treat the fiduciaries as violating the applicable
                prohibited transaction rules. The Impartial Conduct Standards have
                three components: A best interest standard; a reasonable compensation
                standard; and a requirement to make no misleading statements about
                investment transactions and other relevant matters.
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                 \7\ See Definition of the Term ``Fiduciary''; Conflict of
                Interest Rule--Retirement Investment Advice, 81 FR 20945 (Apr. 8,
                2016).
                 \8\ 885 F.3d 360 (5th Cir. 2018).
                 \9\ Available at www.dol.gov/agencies/ebsa/employers-and-advisers/guidance/field-assistance-bulletins/2018-02. The Impartial
                Conduct Standards incorporated in the FAB were conditions of the new
                exemptions granted in 2016. See Best Interest Contract Exemption, 81
                FR 21002 (Apr. 8, 2016), as corrected at 81 FR 44773 (July 11,
                2016).
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                 On July 7, 2020, the Department proposed this class exemption,
                which took into consideration the public correspondence and comments
                received by the Department since February 2017 and responded to
                informal industry feedback seeking an administrative class exemption
                based on FAB 2018-02.\10\ On the same day, the Department issued a
                technical amendment to 29 CFR 2510-3.21, instructing the Office of the
                Federal Register to remove language that was added in 2016 and reinsert
                the text of the 1975 regulation.\11\ This ministerial action reflected
                the Fifth Circuit's vacatur of the 2016 fiduciary rule.\12\ The
                technical amendment also reinserted into the CFR Interpretive Bulletin
                96-1 relating to participant investment education, which had been
                removed and largely incorporated into the text of the 2016 fiduciary
                rule.\13\ The Department received 106 written comments on the proposed
                exemption, and on September 3, 2020, held a public hearing at which the
                commenters were permitted to give additional testimony.\14\
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                 \10\ 85 FR 40834 (July 7, 2020).
                 \11\ 85 FR 40589 (July 7, 2020).
                 \12\ The amendment also corrected a typographical error in the
                original text of the 1975 regulation, at 29 CFR 2510-3.21(e)(1)(ii).
                 \13\ 29 CFR 2509.96-1.
                 \14\ Hearing on Improving Investment Advice for Workers &
                Retirees, 85 FR 52292 (August 25, 2020).
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                 After careful consideration of the comments and testimony on the
                proposed exemption, the Department is granting the exemption. While the
                final exemption makes a number of significant changes in response to
                comments, it retains the proposal's broad protective framework,
                including the Impartial Conduct Standards; disclosures, including a
                written acknowledgment of fiduciary status; policies and procedures
                prudently designed to ensure compliance with the Impartial Conduct
                Standards and that mitigate conflicts of interest; and a retrospective
                compliance review. The exemption, like the proposal, also specifies the
                circumstances in which Financial Institutions and Investment
                Professionals are ineligible to rely upon its terms.
                 In response to commenters, the Department made a number of
                important changes. First, the final exemption's recordkeeping
                requirements have been narrowed to allow only the Department and the
                Department of the Treasury to obtain access to a Financial
                Institution's records as opposed to plan fiduciaries and other
                Retirement Investors. Second, the final exemption's disclosure
                requirements have been revised to include written disclosure to
                Retirement Investors of the reasons that a rollover recommendation was
                in their best interest. Third, the final exemption's retrospective
                review provision has been revised to provide that certification can be
                made by any Senior Executive Officer, as defined in the exemption,
                rather than requiring certification by the chief executive officer (or
                equivalent officer) as proposed. Fourth, a self-correction provision
                has also been added to the final exemption.
                 This document also sets forth the Department's final interpretation
                of the five-part test of investment advice fiduciary status for
                purposes of this exemption, and provides the Department's views on when
                advice to roll over Title I Plan assets to an IRA will be considered
                fiduciary investment advice under Title I and the Code.\15\ Comments on
                the interpretation, which was proposed in the notice of proposed
                exemption, are discussed below.
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                 \15\ For purposes of any rollover of assets from a Title I Plan
                to an IRA described in this preamble, the term ``Plan'' only
                includes an employee pension benefit plan described in ERISA section
                3(2) or a plan described in Code section 4975(e)(1)(A), and the term
                ``IRA'' only includes an account or annuity described in Code
                section 4975(e)(1)(B) or (C).
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                 The Department has also provided explanation in the preamble to
                respond to issues raised during the comment period. Additionally, to
                the extent public comments were based on concerns about compliance and
                interpretive issues with the final exemption or the Act, the Department
                intends to support Financial Institutions, Investment Professionals,
                plan sponsors and fiduciaries, and other affected parties, with
                compliance assistance following publication of the final exemption.
                 The Department further announces that FAB 2018-02 will remain in
                effect until December 20, 2021. This will provide a transition period
                for parties to develop mechanisms to comply with the provisions in the
                new exemption.
                 The Department grants this exemption, which was proposed on its own
                motion, pursuant to its authority under ERISA section 408(a) and Code
                section 4975(c)(2) and in accordance with procedures set forth in 29
                CFR part 2570, subpart B (76 FR 66637 (October 27, 2011)). The
                Department finds that the exemption is administratively feasible, in
                the interests of Plans and their participants and beneficiaries and of
                IRA owners, and protective of the rights of participants and
                beneficiaries of Plans and IRA owners. The Department has determined
                that the exemption is an Executive Order (E.O.) 13771 deregulatory
                action because it provides broader and more flexible exemptions that
                allow investment advice fiduciaries with respect to Plans and IRAs to
                receive compensation and engage in certain principal transactions that
                would otherwise be prohibited under Title I and the Code.
                Overview of the Final Exemption and Discussion of Comments Received
                 This exemption is available to registered investment advisers,
                broker-dealers, banks, and insurance companies (Financial Institutions)
                and their individual employees, agents, and representatives (Investment
                Professionals) that provide fiduciary investment advice to Retirement
                Investors.\16\ The exemption defines Retirement Investors as Plan
                participants and beneficiaries, IRA owners, and Plan and IRA
                fiduciaries.\17\ Under the exemption, Financial Institutions and
                Investment Professionals can receive a wide variety of payments that
                would otherwise violate the prohibited transaction rules, including,
                but not limited to, commissions, 12b-1 fees, trailing commissions,
                sales loads, mark-ups and mark-downs, and revenue sharing payments from
                investment providers or third parties. The exemption's relief extends
                to prohibited transactions arising as a result of investment advice to
                roll over assets from a Plan to an IRA, as detailed later in this
                exemption. The
                [[Page 82800]]
                exemption also allows Financial Institutions to engage in principal
                transactions with Plans and IRAs in which the Financial Institution
                purchases or sells certain investments from its own account.
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                 \16\ References in the preamble to registered investment
                advisers include both SEC- and state-registered investment advisers.
                 \17\ As defined in Section V(i) of the exemption, the term
                ``Plan'' means any employee benefit plan described in ERISA section
                3(3) and any plan described in Code section 4975(e)(1)(A). In
                Section V(g), the term ``Individual Retirement Account'' or ``IRA''
                is defined as any account or annuity described in Code section
                4975(e)(1)(B) through (F), including an Archer medical savings
                account, a health savings account, and a Coverdell education savings
                account.
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                 As noted above, Title I and the Code include broad prohibitions on
                self-dealing. Absent an exemption, a fiduciary may not deal with the
                income or assets of a Plan or an IRA in his or her own interest or for
                his or her own account, and a fiduciary may not receive payments from
                any party dealing with the Plan or IRA in connection with a transaction
                involving assets of the Plan or IRA. As a result, fiduciaries who use
                their authority to cause themselves or their affiliates \18\ or related
                entities \19\ to receive additional compensation violate the prohibited
                transaction provisions unless an exemption applies.\20\
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                 \18\ As defined in Section V(a) of the exemption, an
                ``affiliate'' includes: (1) Any person directly or indirectly
                through one or more intermediaries, controlling, controlled by, or
                under common control with the Investment Professional or Financial
                Institution. (For this purpose, ``control'' means the power to
                exercise a controlling influence over the management or policies of
                a person other than an individual); (2) any officer, director,
                partner, employee, or relative (as defined in ERISA section 3(15)),
                of the Investment Professional or Financial Institution; and (3) any
                corporation or partnership of which the Investment Professional or
                Financial Institution is an officer, director, or partner.
                 \19\ As defined in Section V(j) of the exemption, a ``related
                entity'' is an entity that is not an affiliate, but in which the
                Investment Professional or Financial Institution has an interest
                that may affect the exercise of its best judgment as a fiduciary.
                 \20\ As articulated in the Department's regulations, ``a
                fiduciary may not use the authority, control, or responsibility
                which makes such a person a fiduciary to cause a plan to pay an
                additional fee to such fiduciary (or to a person in which such
                fiduciary has an interest which may affect the exercise of such
                fiduciary's best judgment as a fiduciary) to provide a service.'' 29
                CFR 2550.408b-2(e)(1).
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                 This exemption conditions relief on the Investment Professional and
                Financial Institution investment advice fiduciaries providing advice in
                accordance with the Impartial Conduct Standards. In addition, the
                exemption requires Financial Institutions to acknowledge in writing
                their and their Investment Professionals' fiduciary status under Title
                I and the Code, as applicable, when providing investment advice to the
                Retirement Investor, and to describe in writing the services to be
                provided and the Financial Institutions' and Investment Professionals'
                material conflicts of interest. Financial Institutions must document
                the reasons that a rollover recommendation is in the best interest of
                the Retirement Investor and provide that documentation to the
                Retirement Investor. Financial Institutions are required to adopt
                policies and procedures prudently designed to ensure compliance with
                the Impartial Conduct Standards and conduct a retrospective review of
                compliance. The exemption also provides, subject to additional
                safeguards, relief for Financial Institutions to enter into principal
                transactions with Retirement Investors, in which they purchase or sell
                certain investments from their own accounts.
                 In order to ensure that Financial Institutions provide reasonable
                oversight of Investment Professionals and adopt a culture of
                compliance, the exemption provides that Financial Institutions and
                Investment Professionals will be ineligible to rely on the exemption
                if, within the previous 10 years, they were convicted of certain crimes
                arising out of their provision of investment advice to Retirement
                Investors. They will also be ineligible if they engaged in systematic
                or intentional violation of the exemption's conditions or provided
                materially misleading information to the Department in relation to
                their conduct under the exemption. Ineligible parties are permitted to
                rely on an otherwise available statutory exemption or administrative
                class exemption, or they can apply for an individual prohibited
                transaction exemption from the Department. This targeted approach of
                allowing the Department to give special attention to parties with
                certain criminal convictions or with a history of egregious conduct
                with respect to compliance with the exemption will provide meaningful
                protections for Retirement Investors.
                 While the exemption's eligibility provision provides an incentive
                to maintain an appropriate focus on compliance with legal requirements
                and with the exemption, it does not represent the only available
                enforcement mechanism. The Department has investigative and enforcement
                authority with respect to transactions involving Plans under Title I of
                ERISA, and it has interpretive authority as to whether exemption
                conditions have been satisfied. Further, ERISA section 3003(c) provides
                that the Department will transmit information to the Secretary of the
                Treasury regarding a party's violation of the prohibited transaction
                provisions of ERISA section 406. In addition, participants,
                beneficiaries, and fiduciaries with respect to Plans covered under
                Title I have a statutory cause of action under ERISA section 502(a) for
                fiduciary breaches and prohibited transactions under Title I. The
                exemption, however, does not expand Retirement Investors' ability to
                enforce their rights in court or create any new legal claims above and
                beyond those expressly authorized in Title I or the Code, such as by
                requiring contracts and/or warranty provisions.
                Exemption Approach and Alignment With Other Regulators' Conduct
                Standards
                 This exemption provides relief that is broader and more flexible
                than the other prohibited transaction exemptions currently available
                for investment advice fiduciaries. Those exemptions generally provide
                relief to specific types of financial services providers, for discrete,
                specifically identified transactions, and often do not extend to
                compensation arrangements that developed after the Department first
                granted the exemptions.\21\ In comparison, this new exemption provides
                relief for multiple categories of Financial Institutions and Investment
                Professionals, and extends broadly to their receipt of reasonable
                compensation as a result of the provision of fiduciary investment
                advice. The conditions are principles-based rather than prescriptive,
                so as to apply across different financial services sectors and business
                models. The exemption provides additional certainty regarding covered
                compensation arrangements and avoids the complexity associated with
                requiring a Financial Institution to rely upon a patchwork of different
                exemptions when providing investment advice.
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                 \21\ See e.g., PTE 86-128, Class Exemption for Securities
                Transactions involving Employee Benefit Plans and Broker-Dealers, 51
                FR 41686 (Nov. 18, 1986), as amended, 67 FR 64137 (Oct. 17, 2002)
                (providing relief for a fiduciary's use of its authority to cause a
                Plan or an IRA to pay a fee for effecting or executing securities
                transactions to the fiduciary, as agent for the Plan or IRA, and for
                a fiduciary to act as an agent in an agency cross transaction for a
                Plan or an IRA and another party to the transaction and receive
                reasonable compensation for effecting or executing the transaction
                from the other party to the transaction); PTE 84-24, Class Exemption
                for Certain Transactions Involving Insurance Agents and Brokers,
                Pension Consultants, Insurance Companies, Investment Companies and
                Investment Company Principal Underwriters, 49 FR 13208 (Apr. 3,
                1984), as corrected, 49 FR 24819 (June 15, 1984), as amended, 71 FR
                5887 (Feb. 3, 2006) (providing relief for the receipt of a sales
                commission by an insurance agent or broker from an insurance company
                in connection with the purchase, with plan assets, of an insurance
                or annuity contract).
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                 The exemption's principles-based approach is rooted in the
                Impartial Conduct Standards for fiduciaries providing investment
                advice. The Impartial Conduct Standards include a best interest
                standard, a reasonable compensation standard, and a requirement to make
                no misleading statements about investment transactions and other
                relevant matters.
                [[Page 82801]]
                In the proposed exemption, the Department noted that the best interest
                standard was based on concepts of law and equity ``developed in
                significant part to deal with the issues that arise when agents and
                persons in a position of trust have conflicting interests,'' and
                accordingly, the standard is well-suited to the problems posed by
                conflicted investment advice.\22\ The Department believes that
                conditioning the exemption on satisfaction of the Impartial Conduct
                Standards protects the interests of Retirement Investors in connection
                with this broader grant of exemptive relief.
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                 \22\ 85 FR 40842.
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                 The best interest standard in the exemption is broadly aligned with
                recent rulemaking by the Securities and Exchange Commission (SEC), in
                particular. On June 5, 2019, the SEC finalized a regulatory package
                relating to conduct standards for broker-dealers and investment
                advisers. The package included Regulation Best Interest which
                establishes a best interest standard applicable to broker-dealers when
                making a recommendation of any securities transaction or investment
                strategy involving securities to retail customers.\23\ The SEC also
                issued an interpretation of the fiduciary conduct standards applicable
                to investment advisers under the Investment Advisers Act of 1940 (SEC
                Fiduciary Interpretation).\24\ In addition, as part of the package, the
                SEC adopted new Form CRS, which requires broker-dealers and SEC-
                registered investment advisers to provide retail investors with a short
                relationship summary with specified information (SEC Form CRS).\25\
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                 \23\ Regulation Best Interest: The Broker-Dealer Standard of
                Conduct, 84 FR 33318 (July 12, 2019) (Regulation Best Interest
                Release).
                 \24\ Commission Interpretation Regarding Standard of Conduct for
                Investment Advisers, 84 FR 33669 (July 12, 2019).
                 \25\ Form CRS Relationship Summary; Amendments to Form ADV, 84
                FR 33492 (July 12, 2019) (Form CRS Relationship Summary Release). In
                addition to the SEC's rulemaking, the Massachusetts Securities
                Division amended its regulations for broker-dealers to apply a
                fiduciary conduct standard, under which broker-dealers and their
                agents must ``[m]ake recommendations and provide investment advice
                without regard to the financial or any other interest of any party
                other than the customer.'' 950 Mass. Code Regs. 12.204 & 12.207 as
                amended effective March 6, 2020.
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                 The exemption's best interest standard is also aligned with the
                standard included in the National Association of Insurance
                Commissioners (NAIC)'s Suitability in Annuity Transactions Model
                Regulation (NAIC Model Regulation) which was updated in Spring
                2020.\26\ The model regulation provides that all recommendations by
                agents and insurers must be in the best interest of the consumer and
                that agents and carriers may not place their financial interest ahead
                of the consumer's interest. Both Iowa and Arizona have adopted updated
                rules following the update of the NAIC Model Regulation.\27\
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                 \26\ NAIC Suitability in Annuity Transactions Model Regulation,
                Spring 2020, available at www.naic.org/store/free/MDL-275.pdf (NAIC
                Model Regulation).
                 \27\ Iowa Code Sec. 507B.48 (2020), available at https://iid.iowa.gov/sites/default/files/bi_af.pdf; Arizona Senate Bill 1557
                (2020), available at www.azleg.gov/legtext/54Leg/2R/laws/0090.pdf.
                The New York State Department of Financial Services also amended its
                insurance regulations to establish a best interest standard in
                connection with life insurance and annuity transactions. New York
                State Department of Financial Services Insurance Regulation 187, 11
                NYCRR 224, First Amendment, effective August 1, 2019 for annuity
                transactions.
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                 Some commenters expressed general support for the approach taken in
                the proposed exemption, although they opposed certain specific
                conditions as discussed in greater detail below. Commenters cited the
                flexible, principles-based approach rather than a prescriptive approach
                to exemptive relief, and they also praised the proposed exemptive
                relief for a broad range of otherwise prohibited compensation types
                which they said did not favor certain market segments or arrangements.
                Many of these commenters supported what they viewed as the proposed
                exemption's alignment with regulatory conduct standards under the
                securities laws, particularly Regulation Best Interest. The commenters
                said this approach would reduce compliance costs and burdens, which
                will ultimately benefit Retirement Investors through reduced fees.
                Commenters also stated that they believed the exemption's approach
                would facilitate providing investment advice to Retirement Investors
                through a wide variety of methods.
                 Some commenters urged the Department to more closely mirror
                Regulation Best Interest or offer an explicit safe harbor for
                compliance with Regulation Best Interest, or with any ``primary
                financial regulator'' of the Financial Institution, rather than
                including additional conditions in the exemption. They argued that
                otherwise Financial Institutions would have to comply with two
                differing yet mostly redundant regimes, with their attendant additional
                costs and liability exposure, and that the Department had failed to
                show that Retirement Investors would be insufficiently protected by
                other regulators' standards. Some commenters focused on conduct
                standards, disclosures, and policies and procedures as areas for
                increased alignment, which they said would further reduce compliance
                burdens. These comments, as they pertain to these particular aspects of
                the exemption, are discussed in greater detail below in their
                respective parts of the preamble.
                 Commenters made similar points with respect to alignment with the
                NAIC Model Regulation. Some commenters asked the Department to go
                further in aligning the exemption's terms to the NAIC Model Regulation,
                or even offer a safe harbor based on compliance with it. Commenters
                asserted that increased alignment is particularly important to allow
                for distribution of insurance products by independent insurance agents.
                Specifically, commenters expressed the view that the exemption
                establishes a structure of Financial Institution oversight for
                Investment Professionals that is incompatible with the independent
                agent distribution model, because independent insurance agents sell the
                products of more than one insurance company. They suggested that the
                NAIC Model Regulation better accommodated that business model.
                 In contrast, many commenters opposed the approach taken in the
                proposed exemption as insufficiently protective of Retirement
                Investors, and urged the Department to withdraw the proposal. Some of
                these commenters expressed the view that the exemption would not
                satisfy the statutory criteria under ERISA section 408(a) for the
                granting of an exemption or, more generally, that the conditions would
                not protect Plans and IRAs and their participants and beneficiaries
                from the dangers of conflicts of interest and self-dealing.
                 These commenters focused much of their opposition on the
                exemption's alignment with Regulation Best Interest and the NAIC Model
                Regulation, which the commenters said do not encompass a ``true''
                fiduciary standard. Commenters stated that the provisions of Regulation
                Best Interest and the NAIC Model Regulation restricting conflicts of
                interest do not sufficiently protect investors from conflicted
                investment advice. Furthermore, commenters stated that the Act was
                enacted to provide additional protections to individuals saving for
                retirement, above and beyond existing laws. Some commenters noted that
                at the time the Act was enacted, Congress was aware of other federal
                and state regulatory schemes and that there was no suggestion of
                congressional purpose to base compliance on federal securities laws or
                other regulatory schemes.
                 Some commenters took the position that the alignment with the
                conduct
                [[Page 82802]]
                standards in Regulation Best Interest rendered many of the exemption's
                other conditions, which are designed to support investment advice that
                meets the standards, too lax. Some commenters also opposed the breadth
                of the exemption. These commenters suggested that the exemption should
                not allow receipt of payments from third parties. Some commenters also
                opposed the exemption's application to recommendations of proprietary
                products. Further, commenters also stated that the failure to provide a
                mechanism for IRA owners to enforce the Impartial Conduct Standards was
                a significant flaw in the exemption's approach. Some of these
                commenters noted that the Department also lacks the authority to
                enforce the exemption with respect to these investors.
                 The Department has carefully considered these comments on the
                exemption's approach, its alignment with other regulators' conduct
                standards, as well as the comments on specific provisions of the
                exemption discussed below. The Department has proceeded with granting
                the final exemption based on the view that the exemption will provide
                important protections to Retirement Investors in the context of a
                principles-based exemption that permits a broad range of otherwise
                prohibited compensation, including compensation from third parties and
                from proprietary products.
                 In this regard, the Impartial Conduct Standards are strong
                fiduciary standards based on longstanding concepts in the Act and the
                common law of trusts. The exemption includes additional supporting
                conditions including a written acknowledgment of fiduciary status to
                ensure that the nature of the relationship is clear to Financial
                Institutions, Investment Professionals, and Retirement Investors;
                policies and procedures that require mitigation of conflicts of
                interest to the extent that a reasonable person reviewing the policies
                and procedures and incentive practices as a whole would conclude that
                they do not create an incentive for a Financial Institution or
                Investment Professional to place their interests ahead of the interest
                of the Retirement Investor; and documentation and disclosure to
                Retirement Investors of the reasons that a rollover recommendation is
                in the Retirement Investor's best interest.
                 The exemption does not include a provision permitting IRA owners to
                enforce the Impartial Conduct Standards. In developing the exemption,
                the Department was mindful of the Fifth Circuit's Chamber opinion
                holding that the Department did not have authority to include certain
                contract requirements in the new exemptions enforceable by IRA owners
                as granted by the 2016 fiduciary rulemaking. In addition, the
                Department intends to avoid any potential for disruption in the market
                for investment advice that may occur related to a contract requirement.
                Instead, the exemption includes many protective measures and targeted
                opportunities for the Department to review compliance within its
                existing oversight and enforcement authority under the Act. For
                example, Financial Institutions' reports regarding their retrospective
                review are required to be certified by a Senior Executive Officer \28\
                of the Financial Institution and provided to the Department within 10
                business days of request. The exemption also includes eligibility
                provisions, discussed below, which the Department believes will
                encourage Financial Institutions and Investment Professionals to
                maintain an appropriate focus on compliance with legal requirements and
                with the exemption.
                ---------------------------------------------------------------------------
                 \28\ Senior Executive Officer is defined in Section V(l) as any
                of the following: The chief compliance officer, the chief executive
                officer, president, chief financial officer, or one of the three
                most senior officers of the Financial Institution.
                ---------------------------------------------------------------------------
                 The Department believes that general alignment with the other
                regulators' conduct standards is beneficial in allowing for the
                development of compliance structures that lack complexity and
                unnecessary burden. The Department has not, however, offered a safe
                harbor based solely on compliance with regulatory conduct standards
                under federal or state securities laws. The Department disagrees with
                commenters' arguments that the failure to do so will create a
                redundant, cost-ineffective regime, or one that could create unexpected
                liabilities at the edges. This exemption is offered as a deregulatory
                option for interested parties; it does not unilaterally impose any
                obligations. The additional conditions of the exemption provide
                important protections to Retirement Investors, who are investing
                through tax advantaged accounts and are the subject of unique
                protections under Title I and the Code.\29\ The approach in the final
                exemption exemplifies the Department's important role in protecting
                Retirement Investors through promulgating only those exemptions that
                meet the requirements of ERISA section 408(a) and Code section
                4975(c)(2).
                ---------------------------------------------------------------------------
                 \29\ See ERISA section 2(a).
                ---------------------------------------------------------------------------
                 For the same reasons, the Department likewise declines to provide a
                safe harbor based on the NAIC Model Regulation. A uniform approach to
                safeguards for Retirement Investors receiving fiduciary investment
                advice in the insurance marketplace is particularly important given the
                potential for variation across state insurance laws. Moreover, although
                commenters expressed concern about the scope of an insurance company's
                supervisory oversight responsibilities as a Financial Institution, the
                Department believes that the exemption is workable for the insurance
                industry, as discussed in greater detail below.
                 Some commenters raised questions as to whether the Department
                intends to defer to the SEC or other regulators on enforcement and how
                the Department will treat violations under other regulatory regimes.
                The Department has worked with other regulatory agencies, including the
                SEC, in numerous cases that implicate violations under different laws.
                The interaction of findings or settlements in parallel suits or
                investigations is decidedly a case-by-case determination. The
                Department confirms that it will coordinate with other regulators,
                including the SEC, on enforcement strategies and will harmonize regimes
                to the extent possible, but will not defer to other regulators on
                enforcement under the Act. Retirement Investors who have concerns about
                whether they have received investment advice that is not in accordance
                with the Impartial Conduct Standards or other conditions of the
                exemption are encouraged to contact the Department.\30\
                ---------------------------------------------------------------------------
                 \30\ Contact information for regional offices of the
                Department's Employee Benefits Security Administration is available
                at www.dol.gov/agencies/ebsa/about-ebsa/about-us/regional-offices.
                ---------------------------------------------------------------------------
                Interpretation of Fiduciary Investment Advice in Connection With
                Rollover Recommendations
                 As stated in the proposed exemption, amounts accrued in a Title I
                Plan can represent a lifetime of savings, and often comprise the
                largest sum of money a worker has at retirement. Therefore, the
                decision to roll over assets from a Title I Plan to an IRA is
                potentially a very consequential financial decision for a Retirement
                Investor.\31\ A sound decision on the rollover will typically turn on
                numerous factors, including the relative costs associated with the new
                investment options, the range of available investment options under the
                [[Page 82803]]
                plan and the IRA, and the individual circumstances of the particular
                investor.
                ---------------------------------------------------------------------------
                 \31\ For simplicity, this preamble interpretation uses the term
                Retirement Investor, which is a defined term in the exemption. This
                is not intended to suggest that the interpretation is limited to
                Retirement Investors impacted by the class exemption. In this
                preamble interpretation, the term Retirement Investor is intended to
                refer more generally to Plan participants and beneficiaries and IRA
                owners.
                ---------------------------------------------------------------------------
                 Rollovers from Title I Plans to IRAs are expected to approach $2.4
                trillion cumulatively from 2016 through 2020.\32\ These large sums of
                money eligible for rollover represent a significant revenue source for
                investment advice providers. A firm that recommends a rollover to a
                Retirement Investor can generally expect to earn transaction-based
                compensation such as commissions, or an ongoing advisory fee, from the
                IRA, but may or may not earn compensation if the assets remain in the
                Title I Plan.
                ---------------------------------------------------------------------------
                 \32\ Cerulli Associates, ``U.S. Retirement Markets 2019.''
                ---------------------------------------------------------------------------
                 In light of potential conflicts of interest related to rollovers
                from Title I Plans to IRAs, Title I and the Code prohibit an investment
                advice fiduciary from receiving fees resulting from investment advice
                to Title I Plan participants to roll over assets from the plan to an
                IRA, unless an exemption applies. The exemption provides relief, as
                needed, for this prohibited transaction, if the Financial Institution
                and Investment Professional provide investment advice that satisfies
                the Impartial Conduct Standards and comply with the other applicable
                conditions discussed below.\33\ In particular, the Financial
                Institution is required to document the reasons that the advice to roll
                over was in the Retirement Investor's best interest, and provide the
                documentation to the Retirement Investor.
                ---------------------------------------------------------------------------
                 \33\ The exemption would also provide relief for investment
                advice fiduciaries under either Title I or the Code to receive
                compensation for advice to roll Plan assets to another Plan, to roll
                IRA assets to another IRA or to a Plan, and to transfer assets from
                one type of account to another, all limited to the extent such
                rollovers are permitted under applicable law. The analysis set forth
                in this section will apply as relevant to those transactions as
                well. For purposes of any rollover of assets between a Title I Plan
                and an IRA described in this preamble, the term ``IRA'' includes
                only an account or annuity described in Code section 4975(e)(1)(B)
                or (C).
                ---------------------------------------------------------------------------
                 The preamble to the proposed exemption provided the Department's
                proposed views on when advice to roll over Plan assets to an IRA should
                be considered fiduciary investment advice under the Department's
                regulation defining fiduciary investment advice,\34\ and requested
                comment on all aspects of the interpretation. The proposed
                interpretation addressed both Advisory Opinion 2005-23A (the Deseret
                Letter) as well as the facts and circumstances analysis of rollover
                recommendations under the five-part test. The discussion also touched
                on the statutory definitional prerequisite that advice be provided
                ``for a fee or other compensation, direct or indirect.'' Comments on
                the proposed interpretation are discussed below. The Department has
                carefully considered these comments and has adopted the final
                interpretation, as follows.
                ---------------------------------------------------------------------------
                 \34\ 29 CFR 2510-3.21.
                ---------------------------------------------------------------------------
                Deseret Letter
                 The proposed exemption announced that, in determining the fiduciary
                status of an investment advice provider in the context of advice to
                roll over Title I Plan assets to an IRA, the Department does not intend
                to apply the analysis in the Deseret Letter stating that advice to roll
                assets out of a Title I Plan, even when combined with a recommendation
                as to how the distribution should be invested, did not constitute
                investment advice with respect to the Title I Plan. The Department
                believes that the analysis in the Deseret Letter was incorrect when it
                stated that advice to take a distribution of assets from a Title I Plan
                is not advice to sell, withdraw, or transfer investment assets
                currently held in the plan. A recommendation to roll assets out of a
                Title I Plan is necessarily a recommendation to liquidate or transfer
                the plan's property interest in the affected assets and the
                participant's associated property interest in plan investments.\35\
                Typically the assets, fees, asset management structure, investment
                options, and investment service options all change with the decision to
                roll money out of a Title I Plan. Moreover, a distribution
                recommendation commonly involves either advice to change specific
                investments in the Title I Plan or to change fees and services directly
                affecting the return on those investments. Accordingly, the better view
                is that a recommendation to roll assets out of a Title I Plan is advice
                with respect to moneys or other property of the plan. An investment
                advice fiduciary making a rollover recommendation would be required to
                avoid prohibited transactions under Title I and the Code unless an
                exemption, including this one, applies.
                ---------------------------------------------------------------------------
                 \35\ Similarly, the SEC and FINRA have each recognized that
                recommendations to roll over Plan assets to an IRA will almost
                always involve a securities transaction. See Regulation Best
                Interest Release, 84 FR 33339; FINRA Regulatory Notice 13-45
                Rollovers to Individual Retirement Accounts (December 2013),
                available at www.finra.org/sites/default/files/NoticeDocument/p418695.pdf.
                ---------------------------------------------------------------------------
                 Some commenters supported the Department's announcement that it
                would not apply the reasoning of the Deseret Letter but would rather
                approach the analysis of rollovers based on all the facts and
                circumstances under the five-part test. These commenters generally
                supported the possibility that rollover recommendations could be
                considered fiduciary investment advice if the five-part test is
                satisfied, particularly given the consequence of the decision to roll
                over large sums typically accumulated in a Retirement Investor's
                workplace Plan.
                 Some commenters stated the Department's proposed interpretation did
                not go far enough in protecting Retirement Investors, and that all
                rollover recommendations should be deemed fiduciary investment advice
                regardless of whether the five-part test is satisfied. Commenters noted
                that financial professionals have adopted titles such as financial
                consultant, financial planner, and wealth manager. These commenters
                stated that reinsertion of the five-part test makes it all too easy for
                financial services providers to hold themselves out as acting in
                positions of trust and confidence, even as they effectively avoided
                fiduciary status by relying on the ``regular basis,'' ``mutual
                agreement, arrangement, or understanding'' and ``primary basis'' prongs
                of the test.\36\ One commenter argued that a rollover recommendation
                should be viewed as always satisfying the ``regular basis'' prong
                because, in its view, there are two distinct steps--the decision to do
                a rollover, and the decision to invest its proceeds.
                ---------------------------------------------------------------------------
                 \36\ Comments on the reinsertion of the five-part test are
                discussed in greater detail below in the section ``Reinsertion of
                the Five-Part Test.''
                ---------------------------------------------------------------------------
                 Other commenters asserted that the facts-and-circumstances analysis
                would lead to uncertainty as to fiduciary status and that a consequence
                of that uncertainty is a potential reduction in access to advice. One
                commenter argued that would lead to more leakage, missing participants,
                and abandoned accounts. Commenters disagreed with the conclusion that
                rollover recommendations typically include investment recommendations.
                Many commenters expressed concern that the Department intended to apply
                the facts and circumstances analysis to transactions occurring in the
                past. They said the Department's statement that it would no longer
                apply the reasoning in the Deseret Letter would expose financial
                services providers to liability for transactions entered into in the
                past. Some commenters asked for additional guidance on other types of
                interactions, including recommendations to increase contributions to a
                Plan.
                 After careful consideration of these comments, the Department has
                determined that, consistent with the position taken in the proposal,
                the facts and circumstances analysis required by the five-part test
                applies to rollover recommendations. A recommendation
                [[Page 82804]]
                to roll assets out of a Title I Plan is advice with respect to moneys
                or other property of the plan and, if provided by a person who
                satisfies all of the requirements of the five-part test, constitutes
                fiduciary investment advice. This outcome is more aligned with both the
                facts and circumstances approach taken by Congress in drafting the
                Act's statutory functional fiduciary test, and with an approach
                centered on whether the parties have entered into a relationship of
                trust and confidence.\37\ This outcome is also consistent with the
                Act's goal of protecting the interests of Retirement Investors given
                the central importance to investors' retirement security consequences
                of a decision to roll over Title I Plan assets.
                ---------------------------------------------------------------------------
                 \37\ For example, ERISA section 3(21) discusses a fiduciary
                relationship surrounding the ``disposition of [plan] assets.''
                ---------------------------------------------------------------------------
                 The Department agrees that not all rollover recommendations can be
                considered fiduciary investment advice under the five-part test set
                forth in the Department's regulation. Parties can and do, for example,
                enter into one-time sales transactions in which there is no ongoing
                investment advice relationship, or expectation of such a relationship.
                If, for example, a participant purchases an annuity based upon a
                recommendation from an insurance agent without receiving subsequent,
                ongoing advice, the advice does not meet the ``regular basis'' prong as
                specifically required by the regulation.\38\ Nor is the Department
                persuaded by the commenter who suggested that a rollover transaction
                should always satisfy the regular basis prong on the grounds that it
                can be viewed as involving two separate steps--the rollover and a
                subsequent investment decision. These two steps do not, in and of
                themselves, establish a regular basis.
                ---------------------------------------------------------------------------
                 \38\ Where a broker-dealer or investment adviser makes a
                recommendation or provides advice that does not meet the five-part
                test, the recommendation or advice could still be subject to
                Regulation Best Interest or the investment adviser's fiduciary duty
                under securities laws, as applicable.
                ---------------------------------------------------------------------------
                 The Department does not believe that its interpretation will lead
                to loss of access to investment advice due to uncertainty of financial
                services providers as to their fiduciary status. Taken together, the
                five-part test as interpreted here and Interpretive Bulletin 96-1,
                regarding participant investment education, provide Financial
                Institutions and Investment Professionals a clear roadmap for when they
                are, and are not, Title I and Code fiduciaries. Since the exemption
                provides prohibited transaction relief for rollover recommendations
                that do constitute fiduciary investment advice, Financial Institutions
                and Investment Professionals would be free to provide fiduciary
                investment advice and comply with the exemption to avoid a prohibited
                transaction. In this regard, some commenters specifically supported the
                proposed exemption as facilitating investment advice and options for
                consumers. Alternatively, financial services providers can choose not
                to provide fiduciary investment advice and have no need of this
                exemption. And, of course, the Department acknowledges some commenters'
                observations that Retirement Investors may choose on their own to
                withdraw assets from a Title I Plan and roll over funds to an IRA;
                however, this exemption focuses on the interests of those Retirement
                Investors who do receive fiduciary investment advice. The Department
                further addresses concerns regarding purported uncertainty over whether
                certain relationships meet the prongs of the five-part test, including
                the ``regular basis'' and ``mutual agreement'' prongs, later in this
                preamble.
                 Some commenters stated that the Department should have engaged in
                notice and comment prior to announcing that it would no longer apply
                the analysis in the Deseret Letter. Commenters said that the position
                in the Deseret Letter contributed to a longstanding understanding of
                the five-part test which should be reversed only through the regulatory
                process. A commenter noted that, in 2016, the Department characterized
                the 2016 fiduciary rule as ``superseding'' the Deseret Letter, and
                asserted that characterization as evidence that the Department's
                procedure in this exemption proceeding is inadequate.
                 The Department does not believe these comments have merit. Advisory
                opinions, such as the Deseret Letter, are interpretive statements that
                were not subject to the notice and comment process. As such, the
                Department need not go through notice and comment to offer a new
                interpretation of the regulation based on a better reading of governing
                statutory and regulatory authority, as here.\39\ Moreover, in this
                instance, the statements made in the preamble to the now-vacated 2016
                fiduciary rule are also unpersuasive as to the effect of the Deseret
                Letter for the same reasons. Rather than take the 2016 fiduciary rule's
                approach of removing the five-part test through an amendment to the
                Code of Federal Regulations and, thus, ``superseding'' the Deseret
                Letter, the Department now is only changing its view on the Deseret
                Letter (and specifically, one aspect of it). The five-part test still
                applies without the Deseret Letter, as it did for decades before the
                letter. The 2016 fiduciary rule is not in effect, and statements made
                in the preamble to the vacated rule bear no weight. And, in this
                instance, the Department solicited and has had the benefit of public
                comment on its interpretation through the notice and comment process
                for the exemption. Comments regarding the Department's compliance with
                Executive Order 13891 are addressed later in this preamble.
                ---------------------------------------------------------------------------
                 \39\ See Perez v. Mortgage Bankers Assoc., 575 U.S. 92, 100-01
                (2015).
                ---------------------------------------------------------------------------
                 Nevertheless, in response to commenters expressing concern about
                the possibility of being held liable for past transactions that would
                not have been treated as fiduciary under the Deseret analysis, the
                Department will not pursue claims for breach of fiduciary duty or
                prohibited transactions against any party, or treat any party as
                violating the applicable prohibited transaction rules, for the period
                between 2005, when the Deseret Letter was issued, and February 16,
                2021, based on a rollover recommendation that would have been
                considered non-fiduciary conduct under the reasoning in the Deseret
                Letter. The Department recognizes that advisory opinions issued under
                ERISA Procedure 76-1, while directly applicable only to their
                requester, see ERISA Procedure 76-1 section 10, can also constitute ``a
                body of experience and informed judgment to which the courts and
                litigants may properly resort for guidance.'' Raymond B. Yates, M.D.,
                P.C. Profit Sharing Plan v. Hendon, 541 U.S. 1, 18 (2004) (quoting
                Skidmore v. Swift & Co., 323 U.S. 134, 140 (1944)). For this reason,
                and because the Department does not wish to disturb the reliance
                interests of those who looked to the Deseret Letter for guidance, the
                Department also does not expect or intend a private right of action to
                be viable for a transaction conducted in reliance on the Deseret Letter
                prior to that date. Further, the extension of the temporary enforcement
                policy in FAB 2018-02 until its expiration on December 20, 2021 will
                allow parties a transition period during which the Department will not
                pursue prohibited transaction claims against investment advice
                fiduciaries who work diligently and in good faith to comply with the
                Impartial Conduct Standards for rollover recommendations or treat such
                fiduciaries as violating the applicable prohibited transaction
                rules.\40\
                [[Page 82805]]
                Additionally, although the Department declines to set broad guidelines
                in this preamble for what is necessarily a facts-and-circumstances
                determination about particular business practices, to the extent public
                comments were based on concerns about compliance and interpretive
                issues with the final exemption or the Act, the Department intends to
                support Financial Institutions, Investment Professionals, plan sponsors
                and fiduciaries, and other affected parties with compliance assistance
                following publication of the final exemption.
                ---------------------------------------------------------------------------
                 \40\ On March 28, 2017, the Treasury Department and the IRS
                issued IRS Announcement 2017-4 stating that the IRS will not apply
                Sec. 4975 (which provides excise taxes relating to prohibited
                transactions) and related reporting obligations with respect to any
                transaction or agreement to which the Labor Department's temporary
                enforcement policy described in FAB 2017-01, or other subsequent
                related enforcement guidance, would apply. The Treasury Department
                and the IRS have confirmed that, for purposes of applying IRS
                Announcement 2017-4, this preamble discussion and FAB 2018-02
                constitute ``other subsequent related enforcement guidance.''
                ---------------------------------------------------------------------------
                Facts and Circumstances Analysis
                 All the elements of the five-part test must be satisfied for the
                investment advice provider to be a fiduciary within the meaning of the
                regulatory definition, including the ``regular basis'' prong as well as
                requirements that the advice be provided pursuant to a ``mutual''
                agreement, arrangement, or understanding that the advice will serve as
                ``a primary basis'' for investment decisions. In addition to satisfying
                the five-part test, a person must also receive a fee or other
                compensation to be an investment advice fiduciary under the provisions
                of Title I and the Code.
                 If, under this facts and circumstances analysis, advice to roll
                Title I Plan assets over to an IRA is fiduciary investment advice under
                Title I, the fiduciary duties of prudence and loyalty under ERISA
                section 404 would apply to the initial instance of advice to take the
                distribution and to roll over the assets. Fiduciary investment advice
                concerning investment of the rollover assets and ongoing management of
                the assets, once distributed from the Title I Plan into the IRA, would
                be subject to obligations in the Code. For example, a broker-dealer who
                satisfies the five-part test with respect to a Retirement Investor in
                advising on assets in a Title I Plan, advises the Retirement Investor
                to move his or her assets from the plan to an IRA, and receives any
                fees or compensation incident to distributing those assets, will be a
                fiduciary subject to Title I, including section 404, with respect to
                the advice regarding the rollover. Following the rollover, the broker-
                dealer will be a fiduciary under the Code subject to the prohibited
                transaction provisions in Code section 4975.
                Final Interpretation
                 The Department acknowledges that a single instance of advice to
                take a distribution from a Title I Plan and roll over the assets would
                fail to meet the regular basis prong. Likewise, sporadic interactions
                between a financial services professional and a Retirement Investor do
                not meet the regular basis prong. For example, if a Retirement Investor
                who is assisted with a rollover expresses the intent to direct his or
                her own investments in a brokerage account, without any expectation of
                entering into an ongoing advisory relationship and without receiving
                repeated investment recommendations from the investment professional,
                the Department would not view the regular basis prong as being
                satisfied merely because the investor subsequently sought the
                professional's advice in connection with another transaction long after
                receiving the rollover assistance.
                 However, advice to roll over plan assets can also occur as part of
                an ongoing relationship or an intended ongoing relationship that an
                individual enjoys with his or her investment advice provider. In
                circumstances in which the investment advice provider has been giving
                advice to the individual about investing in, purchasing, or selling
                securities or other financial instruments through tax-advantaged
                retirement vehicles subject to Title I or the Code, the advice to roll
                assets out of a Title I Plan is part of an ongoing advice relationship
                that satisfies the regular basis prong. Similarly, advice to roll
                assets out of a Title I Plan into an IRA where the investment advice
                provider has not previously provided advice but will be regularly
                giving advice regarding the IRA in the course of a more lengthy
                financial relationship would be the start of an advice relationship
                that satisfies the regular basis prong. It is clear under Title I and
                the Code that advice to a Title I Plan includes advice to participants
                and beneficiaries in participant-directed individual account pension
                plans, so in these scenarios, there is advice to the Title I Plan--
                meaning the Plan participant or beneficiary--on a regular basis.\41\
                ---------------------------------------------------------------------------
                 \41\ See ERISA section 408(b)(14) (providing a statutory
                exemption for transactions in connection with the provision of
                investment advice described in ERISA section 3(21)(A)(ii) to a
                participant or beneficiary of an individual account plan that
                permits such participant or beneficiary to direct the investment of
                assets in their individual account); Code section 4975(d)(17)
                (same); see also Interpretive Bulletin 96-1, 29 CFR 2509.96-1.
                ---------------------------------------------------------------------------
                 This interpretation is consistent with the approach of other
                regulators and protects Plan participants and beneficiaries under
                today's market practices, including the increasing prevalence of 401(k)
                Plans and self-directed accounts. Numerous sources acknowledge that an
                outcome of advice given to a Retirement Investor to roll over Title I
                Plan assets is the compensation an advice provider receives from the
                investments made in an IRA. For example, in a 2013 notice reminding
                firms of their responsibilities regarding IRA rollovers, FINRA stated
                that ``a financial adviser has an economic incentive to encourage an
                investor to roll plan assets into an IRA that he will represent as
                either a broker-dealer or an investment adviser representative.'' \42\
                Similarly, in 2011, the U.S. Government Accountability Office (GAO)
                discussed the practice of cross-selling, in which 401(k) service
                providers sell Plan participants products and services outside of their
                Title I Plans, including IRA rollovers. GAO reported that industry
                professionals said ``cross-selling IRA rollovers to participants, in
                particular, is an important source of income for service providers.''
                \43\ These types of transactions can initiate a future, ongoing
                relationship.\44\
                ---------------------------------------------------------------------------
                 \42\ FINRA Regulatory Notice 13-45.
                 \43\ U.S. General Accountability Office, 401(k) Plans: Improved
                Regulation Could Better Protect Participants from Conflicts of
                Interest, GAO 11-119 (Washington, DC 2011), available at
                www.gao.gov/assets/320/315363.pdf.
                 \44\ It is by no means uncommon to interpret regulatory or
                statutory terms phrased in the present to incorporate the future
                tense. See, e.g., 1 U.S.C. 1.
                ---------------------------------------------------------------------------
                 In applying the regular basis prong of the five-part test, however,
                the Department intends to preserve the ability of financial services
                professionals to engage in one-time sales transactions without becoming
                fiduciaries under the Act, including by assisting with a rollover.\45\
                For example, such parties can make clear in their communications that
                they do not intend to enter into an ongoing relationship to provide
                investment advice and act in conformity with that communication. In the
                event that assistance with a rollover does in fact mark the beginning
                of an ongoing relationship, however, the functional fiduciary test
                under Title I and the Code appropriately covers the entire fiduciary
                relationship, including the first instance of advice.
                ---------------------------------------------------------------------------
                 \45\ Merely executing a sales transaction at the customer's
                request also does not confer fiduciary status.
                ---------------------------------------------------------------------------
                 With respect to determining whether there is ``a mutual agreement,
                arrangement, or understanding'' that the investment advice will serve
                as ``a primary basis for investment decisions,''
                [[Page 82806]]
                the Department intends to consider the reasonable understanding of each
                of the parties, if no mutual agreement or arrangement is demonstrated.
                Written statements disclaiming a mutual understanding or forbidding
                reliance on the advice as a primary basis for investment decisions will
                not be determinative, although such statements will be appropriately
                considered in determining whether a mutual understanding exists.
                Similarly, after consideration of the comments, the Department also
                intends to consider marketing materials in which Financial Institutions
                and Investment Professionals hold themselves out as trusted advisers,
                in evaluating the parties' reasonable understandings with respect to
                the relationship.
                 The Department believes that Financial Institutions and Investment
                Professionals who meet the five-part test and are investment advice
                fiduciaries relying on this exemption should clearly disclose their
                fiduciary status to their Retirement Investor customers. By making this
                disclosure, they provide important clarity to the Retirement Investor
                and put themselves in the best possible position to meet their
                fiduciary obligations and comply with the exemption. By setting clear
                expectations and acting accordingly, the mutual understanding prong of
                the five-part test should seldom be an issue for parties relying on the
                exemption. Similarly, if a Financial Institution or Investment
                Professional does not want to assume a fiduciary relationship or create
                misimpressions about the nature of its undertaking, it can clearly
                disclose that fact to its customers up-front, clearly disclaim any
                fiduciary relationship, and avoid holding itself out to its Retirement
                Investor customer as acting in a position of trust and confidence.
                 The Department does not intend to apply the five-part test to
                determine whether the advice serves as ``the'' primary basis of
                investment decisions, as advocated by some commenters, but whether it
                serves as ``a'' primary basis, as the regulatory text provides.
                Comments on the Regular Basis Analysis
                 Some commenters on the Department's proposed interpretation of the
                regular basis prong asserted that the regular basis prong would always
                be satisfied under the interpretation, and, therefore, the prong was
                effectively being eliminated from the five-part test. In this regard,
                one commenter stated that every financial professional wants to develop
                an ongoing relationship with her customers. Commenters opposed the
                statement that a rollover recommendation could be the first step in an
                ongoing advice relationship that would satisfy the regular basis prong.
                Some commenters characterized this statement as allowing for the
                ``retroactive'' imposition of fiduciary status on financial services
                providers in the event an ongoing relationship develops. Some
                commenters additionally opined that to be ``regular,'' the interactions
                would have to be more than discrete or episodic. Some commenters stated
                that the advice to a Retirement Investor in a Title I Plan should be
                viewed as distinct from the advice to the same Retirement Investor
                whose assets have been transferred to an IRA, for purposes of the
                analysis of the regular basis prong. Commenters also cautioned that the
                preamble statement about rollover advice following a pre-existing
                advice relationship appeared to be overbroad with respect to the types
                of pre-existing advice relationships to which it would apply.
                 Commenters in the insurance industry asked the Department to
                confirm that insurance transactions generally would not be considered
                fiduciary investment advice, because commenters said they occur
                infrequently and that ongoing interactions may occur but they are
                related to servicing the insurance or annuity contract. Some commenters
                objected to the Department's statement in the preamble that agents who
                receive trailing commissions on annuity transactions may continue to
                provide ongoing recommendations or service with respect to the annuity.
                Commenters asserted that this method of compensation is paid for a
                variety of reasons and does not indicate an ongoing advice
                relationship.\46\
                ---------------------------------------------------------------------------
                 \46\ A few commenters in the insurance industry and the
                brokerage industry cited statements in the Fifth Circuit's Chamber
                opinion for the proposition that brokers-dealers and insurance
                agents would ordinarily not develop a relationship of trust and
                confidence with prospective customers so as to properly be
                considered fiduciaries under Title I and the Code. These comments
                related to the Fifth Circuit's Chamber opinion are discussed later
                in this preamble.
                ---------------------------------------------------------------------------
                 The Department has carefully considered these comments in
                clarifying its interpretation of the ``regular basis'' prong of the
                five-part test. The Department does not believe that the regular basis
                prong has effectively been eliminated by stating that this prong may be
                satisfied, in some cases, with the occurrence of first-time advice on
                rollovers that is intended to be the beginning of a long-term
                relationship. The regulation still requires, in all cases, that advice
                will be provided on a regular basis. The Department's interpretation
                merely recognizes that the rollover recommendation can be the beginning
                of an ongoing advice relationship. It is important that fiduciary
                status extend to the entire advisory relationship.
                 In this regard, when the parties reasonably expect an ongoing
                advice relationship at the time of the rollover recommendation, the
                regular basis prong is satisfied. This expectation can be shown by
                various kinds of objective evidence, of which some examples are
                discussed below, such as the parties agreeing to check-in periodically
                on the performance of the customer's post-rollover financial products.
                In such cases, the parties' expectation at the time of the rollover
                recommendation appropriately demonstrates that the regular basis prong
                has been satisfied, and, if the other prongs of the test are satisfied,
                the financial service providers making the recommendation are
                appropriately treated as investment advice fiduciaries under Title I
                and the Code. Likewise, to the extent that financial service providers
                hold themselves out to the customer as providing such ongoing services,
                and meet the other elements of the five-part test, they are
                fiduciaries.
                 In the Department's view, the updated conduct standards adopted by
                the SEC and the NAIC reflect an acknowledgment of the fact that broker-
                dealers and insurance agents commonly provide investment and annuity
                recommendations to their customers.\47\ To the extent these
                professionals engage in an ongoing advice relationship, they will
                likely satisfy the regular basis prong. Moreover, the Department does
                not intend to interpret ``regular basis'' to be limited to
                relationships in which advice is provided at fixed intervals, as
                suggested by a commenter, but, instead, believes the term ``regular
                basis'' broadly describes a relationship where advice is recurring,
                non-sporadic, and expected to continue. When insurance agents or
                broker-dealers frequently or periodically make recommendations to their
                clients on annuity or investment products or features, or on the
                [[Page 82807]]
                investment of additional assets in existing products, they may meet the
                ``regular basis'' prong of the five-part test, and are appropriately
                treated as fiduciaries, assuming that they meet the remaining elements
                of the fiduciary definition.
                ---------------------------------------------------------------------------
                 \47\ See Regulation Best Interest, 17 CFR 240.15l-1(a) (``A
                broker, dealer, or a natural person who is an associated person of a
                broker or dealer, when making a recommendation of any securities
                transaction or investment strategy involving securities (including
                account recommendations) to a retail customer, shall act in the best
                interest of the retail customer at the time the recommendation is
                made, without placing the financial or other interest of the broker,
                dealer, or natural person who is an associated person of a broker or
                dealer making the recommendation ahead of the interest of the retail
                customer.'') and NAIC Model Regulation Section 6.A. (``A producer,
                when making a recommendation of an annuity, shall act in the best
                interest of the consumer under the circumstances known at the time
                the recommendation is made, without placing the producer's or the
                insurer's financial interest ahead of the consumer's interest.'').
                ---------------------------------------------------------------------------
                 The Department's interpretation of the regular basis prong does not
                result in retroactive imposition of fiduciary status, as suggested by
                some commenters. As noted above, fiduciary status is determined by the
                facts as they exist at the time of the recommendation, including
                whether the parties, at that time, mutually intend an ongoing advisory
                relationship. Every relationship has a beginning, and the five-part
                test does not provide that the first instance of advice in an ongoing
                relationship is automatically free from fiduciary obligations. The fact
                that the relationship of trust and confidence starts with a
                recommendation to roll the investor's retirement savings out of a Title
                I Plan is not an argument for treating the recommendation as non-
                fiduciary. Rather, fiduciary status extends to the entire advisory
                relationship, including the first--and often most important--advice on
                rolling the investor's retirement savings out of the Title I Plan in
                the first place. A financial services provider that recommends that
                Retirement Investors roll potential life savings out of a Title I Plan
                with the expectation of offering ongoing advice to the same Retirement
                Investor whose retirement assets will now be held in an IRA should
                reasonably understand that the provider will be held to fiduciary
                standards.
                 This does not mean that fiduciary status applies to a prior
                isolated interaction, if the facts and circumstances surrounding the
                interaction do not reflect that the interaction marked the beginning of
                an ongoing fiduciary advice relationship. The Department recognizes
                that relationships, and the parties' understandings of their
                relationships, can change over time. The Department emphasizes that
                parties who do not wish to enter into an ongoing relationship can make
                that fact consistently clear in their communications and act
                accordingly.
                 The Department disagrees with commenters who suggested that the
                ``regular basis'' requirement must first be met with respect to the
                Title I Plan, and then again with respect to the IRA. Under the logic
                of this position, even if the investment advice provider specifically
                recommended the rollover to the IRA as part of a planned ongoing
                investment advice relationship, the ``regular basis'' requirement would
                not be satisfied with respect to the rollover advice because there was
                only one instance of advice under the Title I Plan, notwithstanding the
                expectation of a continued advisory relationship with the same customer
                with respect to the same assets that were rolled out of the plan.
                Similarly, the argument asserts that even if the investment advice
                provider regularly advised the Plan participant on how to invest plan
                assets, recommended the rollover to an IRA, and then continued to give
                advice on the IRA account, the first instance of advice post-rollover
                did not count because the ``regular basis'' requirement had only been
                satisfied with respect to the Title I Plan, but not the IRA.
                 In response, the Department notes that under Title I and the Code,
                advice to a Title I Plan includes advice to participants and
                beneficiaries in participant-directed individual account pension
                plans.\48\ Given that the identical five-part test definition appears
                in the regulatory definition under both Title I and the Code, the
                advice is rendered to the exact same Retirement Investor (first as a
                Plan participant and then as IRA owner), and the IRA assets are
                derived, in the first place, from that Retirement Investor's Title I
                Plan account, it is appropriate to conclude that an ongoing advisory
                relationship spanning both the Title I Plan and the IRA satisfies the
                regular basis prong. It is enough, in the scenarios outlined above,
                that the same financial services provider is giving advice to the same
                person with respect to the same assets (or proceeds of those assets),
                pursuant to identical five-part tests. A different outcome could all
                too easily defeat legitimate investor expectations of trust and
                confidence by arbitrarily dividing an ongoing relationship of ongoing
                advice and uniquely carving out rollover advice from fiduciary
                protection.
                ---------------------------------------------------------------------------
                 \48\ See supra, n. 41.
                ---------------------------------------------------------------------------
                 Further, the Department believes an approach that coordinates the
                five-part test under Title I with the identical test under the Code is
                consistent with the transfer of authority to the Department under
                Reorganization Plan No. 4 of 1978.\49\ Pursuant to the Reorganization
                Plan, the Secretary of Labor has authority to issue regulations,
                rulings, opinions, and exemptions under Code section 4975, with some
                limited exceptions not relevant here. The message of the President that
                accompanied the Reorganization Plan indicated an intent to streamline
                administration of the Act, and to entrust the Department of Labor with
                responsibility to oversee fiduciary conduct.\50\
                ---------------------------------------------------------------------------
                 \49\ 5 U.S.C. App. (2018).
                 \50\ Presidential Statement of October 14, 1978 on Congressional
                Action on Reorganization Plan No. 4, 1978, Weekly Compilation of
                Presidential Documents, Vol. 14, No. 42 (Aug. 10, 1978)
                (accompanying the Reorganization Plan No. 4 of 1978, 5 U.S.C.A. App.
                1, 43 FR 47713-16 (Oct. 17, 1978)).
                ---------------------------------------------------------------------------
                 For similar reasons, the Department's interpretation of the regular
                basis prong does not artificially distinguish between advice to a
                Retirement Investor in a Title I Plan and advice to the same Retirement
                Investor in an IRA, when evaluating a rollover recommendation made in
                the context of a pre-existing advice relationship. Likewise, the
                Department does not arbitrarily subdivide advice rendered to a plan
                sponsor on multiple Title I Plans. It is enough, in that case, that the
                parties have an ongoing advisory relationship with respect to Title I
                Plans. If, on the other hand, the investment professional only made
                recommendations to the investor on non-``plan'' assets held outside a
                Plan or an IRA, he or she would not meet the ``regular basis'' test
                based solely on additional one-time advice with respect to the Plan or
                IRA. To meet the regular basis prong in that circumstance, there must
                be ongoing advice to a ``plan'' (including Plans and IRAs).
                 As indicated by the discussion above, whether insurance
                transactions will fall within or outside the scope of the fiduciary
                definition in Title I and the Code depends on the related facts and
                circumstances. Like other transactions involving Retirement Investors,
                insurance and annuity transactions must be evaluated based on
                application of the five-part test to the particular scenario. Some
                commenters raised concerns that trailing annuity commissions could be
                seen as indicating ongoing service that the Department would view as
                fiduciary investment advice. Other commenters asserted that the
                Department's view on this point fails to recognize that insurance
                agents may receive trailing commissions for reasons wholly unrelated to
                their relationship with a Retirement Investor, and that how an agent is
                compensated does not impact whether the regular basis prong of the
                five-part test is satisfied. The Department clarifies that payment of a
                trailing commission will not, in and of itself, result in the
                Department taking the position that the regular basis prong of the
                five-part test is satisfied with respect to a transaction. On the other
                hand, if the trailing commission is intended to compensate a financial
                professional for providing advice to the
                [[Page 82808]]
                Retirement Investor on an ongoing basis, the conclusion could be
                different, depending on the full facts and circumstances of the advice
                arrangement.
                Mutual Agreement, Arrangement, or Understanding That the Investment
                Advice Will Serve as a Primary Basis for Investment Decisions
                 Similar to the comments discussed above, some commenters also
                asserted that the Department's interpretation of the ``mutual
                agreement, arrangement, or understanding'' and the ``primary basis''
                requirements is so broad as to render them meaningless. Some of these
                commenters objected to the statement that recommendations by financial
                professionals, particularly pursuant to a best interest standard or
                another requirement to provide advice based on the individualized needs
                of the Retirement Investor, will typically involve a reasonable
                understanding by both parties that the advice will serve as at least a
                primary basis for the decision. The commenters asserted that the
                statement is inconsistent with the fact that the broker-dealer and
                insurance regulatory regimes do not incorporate a fiduciary standard. A
                few commenters sought confirmation that compliance with Regulation Best
                Interest would not automatically result in satisfaction of the primary
                basis prong of the five-part test. Some commenters stated that
                investors may consult multiple financial professionals and, therefore,
                the response by any one professional should not be considered a primary
                basis for the investment decision.
                 Some commenters opposed the Department's interpretive statement
                that written disclaimers of fiduciary status or elements of the five-
                part test will not be determinative. They stated that this
                interpretation ignores the requirement of ``mutuality.'' Some
                commenters also criticized the statement that the five-part test
                focuses on ``a'' primary basis, not ``the'' primary basis, although
                some acknowledged that ``a'' is, in fact, the word used in the
                regulation. Commenters said the interpretation is at odds with the
                common understanding of the word ``primary'' and will result in an
                unwarranted expansion of the five-part test. Commenters also asserted
                that the statement in the Department's interpretation conflated the
                primary basis requirement with a separate requirement for
                individualized advice. On the other hand, another commenter advocated
                that a Retirement Investor's position as to whether there is an
                understanding for the advice to provide a primary basis for the
                investment decision should be provided a presumption of correctness,
                which can only be overcome with significant evidence.
                 The Department is not persuaded by these comments to revise its
                interpretation. As stated above, the Department's interpretation has
                not rendered these requirements of the five-part test meaningless.
                Rather, the Department is appropriately applying the five-part test to
                current marketplace conduct and realities. The fact that a financial
                services professional is not considered a fiduciary under other laws,
                such as securities law or insurance law, is not a determinative factor
                under the five-part test. The focus is on the facts and circumstances
                surrounding the recommendation and the relationship, including whether
                those facts and circumstances give rise to a mutual agreement,
                arrangement, or understanding that the advice will serve as a primary
                basis for an investment decision. While satisfying the other laws may
                implicate parts of the test, fiduciary status applies only if all five
                prongs are satisfied.
                 The Department does not interpret the ``primary basis'' requirement
                as requiring proof that the advice was the single most important
                determinative factor in the Retirement Investor's investment decision.
                This is consistent with the regulation's reference to the advice as
                ``a'' primary basis rather than ``the'' primary basis. Similarly, the
                fact that a Retirement Investor may consult multiple financial
                professionals about a particular investment does not indicate that the
                Department's analysis is incorrect. If, in each instance, the parties
                reasonably understand that the advice is important to the Retirement
                Investor and could determine the outcome of the investor's decision,
                that is enough to satisfy the ``primary basis'' requirement. Even so,
                all elements of the five-part test must be satisfied for a particular
                recommendation to be considered fiduciary investment advice, and if a
                Retirement Investor does not act on a recommendation made by a
                financial professional, the financial professional would not have any
                liability for that recommendation.
                 The Department also recognizes that the requirement for
                ``individualized'' advice is separate from the ``primary basis''
                requirement, but this does not mean that the individualized nature of a
                particular advice recommendation is irrelevant to whether the parties
                understood that the advice could serve as a ``primary basis'' for
                investment decisions.
                 The Department also is not persuaded by commenters to change its
                position on the role of written disclaimers of fiduciary status or of
                elements of the five-part test. In the context of the rendering of
                investment advice by a financial services professional, written
                statements disclaiming a mutual understanding or forbidding reliance on
                the advice as a primary basis for investment decisions will not be
                determinative, although such statements can be appropriately considered
                in determining whether a mutual understanding exists. This
                interpretation will not deprive parties of the ability to define the
                nature of their relationship, but recognizes that there needs to be
                consistency in that respect. A financial services provider should not,
                for example, expect to avoid fiduciary status through a boilerplate
                disclaimer buried in the fine print, while in all other communications
                holding itself out as rendering best interest advice that can be relied
                upon by the customer in making investment decisions. While financial
                services professionals may contractually disclaim engaging in
                activities that trigger elements of the five-part test, such as
                rendering advice that can be relied upon as a primary basis for the
                Retirement Investor's investment decisions, they must do so clearly and
                act accordingly to demonstrate that there is in fact no mutual
                agreement, arrangement, or understanding to the contrary.
                 One commenter similarly requested that the Department confirm that
                broker-dealers can disclaim a mutual agreement, arrangement or
                understanding in cases in which they provide investment recommendations
                that comply with Regulation Best Interest. The Department declines to
                do so expressly. As discussed above, the Department has not provided a
                safe harbor in this exemption for compliance with other regulators'
                conduct standards. The Department also declines in this exemption to
                set forth evidentiary burdens applied to establish a mutual
                understanding, including any presumptions as one commenter suggested.
                That question is better left to development by the courts or, if
                necessary, future guidance or rulemaking. The Department reiterates,
                however, that all prongs of the five-part test, including the regular
                basis prong, must be satisfied for a person or entity to be a
                fiduciary. Further, as noted above, a broker-dealer who does not wish
                to establish a fiduciary relationship in connection with a rollover may
                make clear in its communications that it does not intend to enter into
                an ongoing relationship to
                [[Page 82809]]
                provide investment advice and act in conformity with that
                communication.
                ``Hire Me'' Communications
                 Some commenters asked the Department to confirm that so-called
                ``hire me'' communications, in which financial services professionals
                engage in introductory conversations to promote their advisory services
                to Retirement Investors, will not be treated as fiduciary
                communications under Title I and the Code. Commenters indicated that
                these types of communications are an important part of the process for
                a Retirement Investor to select an investment advice provider. A
                commenter pointed to statements in the Department's 2016 fiduciary
                rulemaking about the ability of a person or firm to ``tout the quality
                of his, her, or its own advisory or investment management services''
                without being considered an investment advice fiduciary.\51\ The
                commenter also pointed to an FAQ issued by the SEC staff in the context
                of Regulation Best Interest, which confirmed that, absent other
                factors, the SEC staff would not view this type of communication as a
                recommendation:
                ---------------------------------------------------------------------------
                 \51\ Definition of the Term ``Fiduciary''; Conflict of Interest
                Rule--Retirement Investment Advice, 81 FR 20946, 20968 (April 8,
                2016).
                 I have been working with our mutual friend, Bob, for fifteen
                years, helping him to invest for his kids' college tuition and for
                retirement. I would love to talk with you about the types of
                services my firm offers, and how I could help you meet your goals.
                Here is my business card. Please give me a call on Monday so that we
                can discuss.\52\
                ---------------------------------------------------------------------------
                 \52\ See Frequently Asked Questions on Regulation Best Interest,
                available at www.sec.gov/tm/faq-regulation-best-interest.
                 In the context of the present exemption proceeding, the Department
                does not believe that there should be significant concerns about
                introductory ``hire me'' conversations. This is because all prongs of
                the five-part test must be satisfied for a financial services provider
                to be considered a fiduciary. Nevertheless, the Department confirms
                that the interpretive statements in this preamble are not intended to
                suggest that marketing activity of the type described above would be
                treated as investment advice covered under the five-part test. To the
                extent, however, that the marketing of advisory services is accompanied
                by an investment recommendation, such as a recommendation to invest in
                a particular fund or security, the investment recommendation would be
                covered if all five parts of the test were satisfied.
                For a Fee or Other Compensation, Direct or Indirect
                 The Department's preamble interpretation in the proposal noted that
                in addition to satisfying the five-part test, a person must receive a
                ``fee or other compensation, direct or indirect'' to be an investment
                advice fiduciary.\53\ The Department has long interpreted this
                requirement broadly to cover ``all fees or other compensation incident
                to the transaction in which the investment advice to the plan has been
                rendered or will be rendered.'' \54\ The Department previously noted
                that ``this may include, for example, brokerage commissions, mutual
                fund sales commissions, and insurance sales commissions.'' \55\ In the
                rollover context, fees and compensation received from transactions
                involving rollover assets would be incident to the advice to take a
                distribution from the Plan and to roll over the assets to an IRA.
                ---------------------------------------------------------------------------
                 \53\ ERISA section 3(21)(A)(ii); Code section 4975(e)(3)(B).
                 \54\ Preamble to the Department's 1975 Regulation, 40 FR 50842
                (October 31, 1975).
                 \55\ Id.
                ---------------------------------------------------------------------------
                 While commenters acknowledged this discussion is consistent with
                the Department's longstanding interpretive position, they asserted that
                it is inconsistent with views expressed by the Fifth Circuit in the
                Chamber opinion and with the definition of a fiduciary in Title I and
                the Code. Responses to arguments about the fee requirement and the
                Chamber opinion follow in the next section.
                Procedural and Legal Arguments
                 Many commenters asserted that the Department failed to comply with
                the Administrative Procedure Act because the interpretation of the
                five-part test set forth in the proposal, in their view, effectively
                amended the five-part test without appropriate procedures. As discussed
                above, the commenters expressed the view that the Department's preamble
                interpretation effectively eliminated the ``regular basis'' and
                ``mutual agreement, arrangement or understanding'' prongs of the five-
                part test. A few commenters additionally suggested that providing the
                interpretation in the preamble of a proposed class exemption did not
                provide sufficient notice and opportunity for comment.
                 The Department's interpretation does not amend the five-part test,
                but only provides interpretive guidance, in the context of the relief
                provided in the new exemption, as to how that test applies to current
                practices in providing investment advice. The regulatory five-part test
                has long been understood to provide a functional fiduciary test, and
                the Department's interpretation is based on this understanding. The
                Department's interpretation does not effectively eliminate any of the
                elements of the five-part test, but rather applies them to current
                marketplace conduct and harmonizes with the current regulatory
                environment.\56\
                ---------------------------------------------------------------------------
                 \56\ One commenter asserted that the Department's interpretation
                was in substance a ``legislative rule'' which required notice and
                comment rulemaking, citing Am. Min. Cong. v. Mine Safety & Health
                Admin., 995 F.2d 1106, 1112 (D.C. Cir. 1993), and Chao v. Rothermel,
                327 F.3d 223, 227 (3d Cir. 2003). The Department disagrees that the
                factors cited in these cases are satisfied. In this regard, there
                would be an adequate legislative basis for enforcement in the
                absence of the interpretation; the preamble interpretation will not
                be published in the CFR; the Department has not invoked its general
                legislative authority; and for the reasons stated above, the
                interpretation does not effectively amend the five-part test. The
                Department further notes that the interpretation was subject to
                notice and comment as part of the proposal.
                ---------------------------------------------------------------------------
                 Some commenters opined that the Department's proposed
                interpretation of the five-part test would result in parties being
                considered fiduciaries under Title I and the Code under circumstances
                that would be inconsistent with pronouncements and holdings by the
                Fifth Circuit in the Chamber opinion. In particular, commenters invoked
                statements by the court that fiduciary status is based on the existence
                of a relationship of trust and confidence. Commenters stated that at
                the time of the first instance of advice in an ongoing relationship, a
                financial services professional may not have developed a relationship
                of trust and confidence with its customer.
                 In response, the Department notes that the Fifth Circuit's Chamber
                opinion discussed approvingly the Department's 1975 regulation, which
                established the five-part test. The court did not indicate that, in an
                ongoing relationship, there should be any initial instances of advice
                free of fiduciary status until some later period in which a
                relationship of trust and confidence has been demonstrated repeatedly.
                To the contrary, the court expressed agreement that investment advisers
                registered under the Investment Advisers Act may appropriately be
                considered fiduciaries without indicating that fiduciary status would
                only apply after a period of time. Of particular importance, in the
                Department's view, is the court's approving discussion that the SEC has
                ``repeatedly held'' that ``[t]he very function of furnishing
                [investment advice for compensation]--learning the personal and
                intimate details of the financial affairs of clients and making
                recommendations as to purchases and
                [[Page 82810]]
                sales of securities--cultivates a confidential and intimate
                relationship.'' \57\
                ---------------------------------------------------------------------------
                 \57\ 885 F.3d 360, 374 (5th Cir. 2018) (citing Hughes, Exchange
                Act Release No. 4048, 1948 WL 29537, at *4, *7 (Feb. 18, 1948),
                aff'd sub nom., Hughes v. SEC, 174 F.2d 969 (D.C. Cir. 1949) and
                Mason, Moran & Co., Exchange Act Release No. 4832, 1953 WL 44092, at
                *4 (Apr. 23, 1953)).
                ---------------------------------------------------------------------------
                 The proposed exemption preamble included a discussion of some
                Financial Institutions paying unrelated parties to solicit clients for
                them in accordance with Rule 206(4)-3 under the Investment Advisers
                Act.\58\ The Department noted that advice by a paid solicitor to take a
                distribution from a Title I Plan and to roll over assets to an IRA
                could be part of ongoing advice to a Retirement Investor, if the
                Financial Institution that pays the solicitor provides ongoing
                fiduciary advice to the IRA owner. A commenter asserted that the
                interpretation appeared to confer fiduciary status on the solicitor in
                the absence of a relationship of trust or confidence, which would be
                impermissible under the Fifth Circuit's opinion. The commenter further
                asked the Department to clarify whether the mere fact of an
                affiliation, such as between a broker-dealer and a registered
                investment adviser, would result in a recommendation by a broker-dealer
                being considered fiduciary investment advice if an ongoing relationship
                later developed with an affiliated registered investment adviser.
                ---------------------------------------------------------------------------
                 \58\ 85 FR 40840 at n.40.
                ---------------------------------------------------------------------------
                 The Department's statement regarding paid solicitors was intended
                to ensure that Financial Institutions do not take the position that the
                actions of a party paid to solicit business for them would be
                considered distinct from any ongoing relationship that resulted.
                Although the Fifth Circuit's Chamber opinion expressed agreement that
                investment advisers registered under the Investment Advisers Act may
                appropriately be considered fiduciaries under Title I and the Code, the
                opinion did not address the practice of paid solicitors. The Department
                confirms, however, that its statement about paid solicitors was not
                intended to suggest that a broker-dealer that makes an isolated
                recommendation would be considered a fiduciary if, entirely unrelated
                to the recommendation, an ongoing relationship developed with an
                affiliated investment adviser.
                 Commenters likewise pointed to statements made in the proposed
                exemption preamble regarding the statutory requirement that, for
                fiduciary status to attach, advice must be provided ``for a fee or
                other compensation, direct or indirect.'' The preamble stated, ``[i]n
                the rollover context, fees and compensation received from transactions
                involving rollover assets would be incident to the advice to take a
                distribution from the Plan and to roll over the assets to an IRA.''
                \59\ This is consistent with the Department's longstanding position
                that the statutory language covers ``all fees or other compensation
                incident to the transaction in which the investment advice to the plan
                has been rendered or will be rendered.'' \60\
                ---------------------------------------------------------------------------
                 \59\ Id. at 40840.
                 \60\ Id.
                ---------------------------------------------------------------------------
                 Commenters stated that the preamble interpretation is inconsistent
                with the statute because, in their view, the fee would be for completed
                sales, rather than for advice. Some commenters asserted that their view
                was supported by the Fifth Circuit's Chamber opinion. The Fifth
                Circuit's Chamber opinion, however, did not criticize the Department's
                longstanding interpretation of this statutory requirement. The Fifth
                Circuit, in fact, indicated the interpretation is appropriate as
                applied to a party that has met the elements of the five-part test.\61\
                The Department's interpretation of the requirement of a ``fee or
                compensation, direct or indirect'' is consistent with the statutory
                language defining a fiduciary under Title I and the Code. Of course,
                this does not suggest that the Department intends to take the position
                that transactional compensation to an investment professional who does
                not meet the elements of the five-part test is a fee for advice.
                Rather, the Department recognizes that investment professionals may
                engage in non-fiduciary sales activity in which, as in many sales
                activities, recommendations are made to a customer. The Department's
                interpretation respects the legitimate sales function of such a non-
                fiduciary investment professional.
                ---------------------------------------------------------------------------
                 \61\ 885 F.3d at 374 (discussing approvingly the Department's
                Advisory Opinion 83-60 (Nov. 21 1983) which provided that, ``if,
                under the particular facts and circumstances, the services provided
                by the broker-dealer include the provision of `investment advice',
                as defined in regulation 2510.3-21(c), it may be reasonably expected
                that, even in the absence of a distinct and identifiable fee for
                such advice, a portion of the commissions paid to the broker-dealer
                would represent compensation for the provision of such investment
                advice'').
                ---------------------------------------------------------------------------
                 A few commenters additionally asserted that the Department's
                preamble interpretation is inconsistent with Executive Orders 13891,
                Promoting the Rule of Law Through Improved Agency Guidance Documents,
                and 13892, Promoting the Rule of Law Through Transparency and Fairness
                in Civil Administrative Enforcement and Adjudication, which they
                described as requiring transparency and fairness, and as imposing
                notice and comment requirements, or new restrictions, on agencies when
                issuing guidance documents.\62\ Even assuming the preamble
                interpretation is guidance regulated by the Executive Orders, the
                proposed preamble statement provided notice of the interpretation and
                solicited public comments on it.\63\ Accordingly, the Department
                complied with the Executive Orders.
                ---------------------------------------------------------------------------
                 \62\ Executive Order 13891, 84 FR 55235 (Oct. 15, 2019);
                Executive Order 13892, 84 FR 55238 (Oct. 15, 2019).
                 \63\ See 85 FR 40840 (``The Department requests comment on all
                aspects of this part of its proposal.'').
                ---------------------------------------------------------------------------
                 A few commenters contended that the Department's preamble
                interpretation is inconsistent with the characterization of the
                regulatory package as deregulatory. In the Department's view, the
                exemption as a whole is deregulatory because it provides a broader and
                more flexible means under which investment advice fiduciaries to Plans
                and IRAs may receive compensation and engage in certain principal
                transactions that would otherwise be prohibited under Title I and the
                Code. Some commenters stated that the exemption effectively reinstates
                the 2016 fiduciary rule, and one asserted that the Department did so
                without addressing the President's related concerns in his Memorandum
                on Fiduciary Duty Rule.\64\ As discussed above, the proposed exemption
                did not amend the 1975 regulation as the 2016 fiduciary rule sought to
                undertake. In addition, unlike the 2016 fiduciary rulemaking, this
                project did not amend other, previously granted, prohibited transaction
                exemptions.
                ---------------------------------------------------------------------------
                 \64\ See Presidential Memorandum on Fiduciary Duty Rule (Feb. 3,
                2017), www.whitehouse.gov/presidential-actions/presidential-memorandum-fiduciary-duty-rule/.
                ---------------------------------------------------------------------------
                Description of the Final Exemption
                Scope of Relief--Section I
                Financial Institutions
                 The exemption is available to entities that satisfy the exemption's
                definition of a ``Financial Institution.'' The exemption limits the
                types of entities that qualify as a Financial Institution to SEC- and
                state-registered investment advisers, broker-dealers, insurance
                companies, and banks.\65\ The definition is based on the entities
                identified in the statutory exemption for investment advice under ERISA
                section 408(b)(14)
                [[Page 82811]]
                and Code section 4975(d)(17), which are subject to well-established
                regulatory conditions and oversight \66\ and have been deemed able to
                prudently mitigate certain conflicts of interest in their investment
                advice through adherence to tailored principles under the statutory
                exemption. The Department takes a similar approach here, and,
                therefore, is including the same group of entities. To fit within the
                definition of Financial Institution, the firm must not have been
                disqualified or barred from making investment recommendations by any
                insurance, banking, or securities law or regulatory authority
                (including any self-regulatory organization).
                ---------------------------------------------------------------------------
                 \65\ The exemption includes a ``bank or similar financial
                institution supervised by the United States or a state, or a savings
                association (as defined in section 3(b)(1) of the Federal Deposit
                Insurance Act (12 U.S.C. 1813(b)(1)).'' The Department interprets
                this definition to extend to credit unions.
                 \66\ ERISA section 408(g)(11)(A) and Code section
                4975(f)(8)(J)(i).
                ---------------------------------------------------------------------------
                 The Department recognized in the proposed exemption that different
                types of Financial Institutions have different business models, and the
                exemption is drafted to apply flexibly to these institutions.\67\
                Following is a discussion of the different types of Financial
                Institutions and comments received in connection with the definition.
                ---------------------------------------------------------------------------
                 \67\ Some of the Department's existing prohibited transaction
                exemptions would also apply to the transactions described in the
                next few paragraphs.
                ---------------------------------------------------------------------------
                Broker-Dealers
                 Broker-dealers provide a range of services to Retirement Investors,
                ranging from executing one-time transactions to providing personalized
                investment recommendations, and they may be compensated on a
                transactional basis such as through commissions.\68\ If broker-dealers
                that are investment advice fiduciaries with respect to Retirement
                Investors provide investment advice that affects the amount of their
                compensation, they must rely on an exemption.
                ---------------------------------------------------------------------------
                 \68\ Regulation Best Interest Release, 84 FR 33319.
                ---------------------------------------------------------------------------
                 One commenter argued that broker-dealers should not be able to rely
                on the exemption because they are not fiduciaries under the securities
                laws. The fiduciary definition in Title I and the Code does not turn,
                however, on whether parties are characterized as fiduciaries under the
                securities laws, but rather on whether the persons rendering advice
                meet the conditions of the functional test of fiduciary status as set
                forth in the Department's regulation. Moreover, the best interest
                standard applicable to broker-dealers under Regulation Best Interest is
                rooted in fiduciary principles.\69\
                ---------------------------------------------------------------------------
                 \69\ The SEC explained ``key elements of the standard of conduct
                that applies to broker-dealers, at the time a recommendation is
                made, under Regulation Best Interest will be substantially similar
                to key elements of the standard of conduct that applies to
                investment advisers pursuant to their fiduciary duty under the
                Advisers Act.'' Regulation Best Interest Release, 84 FR 33461.
                ---------------------------------------------------------------------------
                 As discussed by the SEC, under the securities laws, a key
                difference between broker-dealers and investment advisers is that
                investment advisers typically have a duty to monitor their customers'
                investments, whereas broker-dealers may more readily limit the scope of
                their obligations to the specific transactions recommended.\70\ Under
                Title I and the Code, investment advice fiduciaries are not necessarily
                obligated to assume a duty to monitor, absent an agreement, arrangement
                or understanding with their investor client to the contrary. The
                Department's exemption places the transaction-based advice model on an
                even playing field with the investment adviser model, and applies
                fiduciary standards in both contexts that are generally consistent with
                the standards imposed by the SEC. In this manner, the exemption avoids
                undue expense and generally aligns its requirements with SEC
                requirements. Moreover, Congress included broker-dealers and registered
                investment advisers in the statutory advice exemption in ERISA section
                408(b)(14) and Code section 4975(d)(17), according to the same set of
                conditions.
                ---------------------------------------------------------------------------
                 \70\ The SEC explained that ``[t]here are also key differences
                between Regulation Best Interest and the Advisers Act fiduciary
                standard that reflect the distinction between the services and
                relationships typically offered under the two business models. For
                example, an investment adviser's fiduciary duty generally includes a
                duty to provide ongoing advice and monitoring, while Regulation Best
                Interest imposes no such duty and, instead, requires that a broker-
                dealer act in the retail customer's best interest at the time a
                recommendation is made.'' Regulation Best Interest Release, 84 FR
                33321 (emphasis in the original).
                ---------------------------------------------------------------------------
                Registered Investment Advisers
                 Registered investment advisers generally provide ongoing investment
                advice and services and are commonly paid either an assets under
                management fee or a fixed fee.\71\ If a registered investment adviser
                is an investment advice fiduciary that charges only a level fee that
                does not vary on the basis of the investment advice provided, the
                registered investment adviser may not violate the prohibited
                transaction rules.\72\ However, if the registered investment adviser
                provides investment advice that causes itself to receive the level fee,
                such as through advice to roll over Plan assets to an IRA, the fee
                (including an ongoing management fee paid with respect to the IRA) is
                prohibited under Title I and the Code.\73\ Additionally, if a
                registered investment adviser that is an investment advice fiduciary is
                dually-registered as a broker-dealer, the registered investment adviser
                may engage in a prohibited transaction if it recommends a transaction
                that increases the firm's compensation, such as for execution of
                securities transactions in its brokerage capacity. Of course, as
                discussed above, rollover recommendations or assistance with a rollover
                do not constitute fiduciary investment advice if the five-part test,
                including the regular basis prong, is not satisfied.
                ---------------------------------------------------------------------------
                 \71\ 84 FR 33319.
                 \72\ As noted above, fiduciaries who use their authority to
                cause themselves or their affiliates or related entities to receive
                additional compensation violate the prohibited transaction
                provisions unless an exemption applies. 29 CFR 2550.408b-2(e)(1).
                 \73\ As discussed above, the Department has long interpreted the
                requirement of a fee to cover ``all fees or other compensation
                incident to the transaction in which the investment advice to the
                plan has been rendered or will be rendered.'' Preamble to the
                Department's 1975 Regulation, 40 FR 50842 (October 31, 1975).
                ---------------------------------------------------------------------------
                 Commenters sought clarification of the exemption's coverage of
                certain transactions particularly relevant to registered investment
                advisers. The commenters inquired about reliance on the exemption
                solely for a rollover recommendation, under circumstances in which the
                advice arrangement after the rollover does not involve prohibited
                transactions (e.g., the compensation arrangement involves only a level
                fee that does not vary on the basis of the investment transactions) or
                is not eligible for relief because it is discretionary. The Department
                confirms that the exemption is available for fiduciary investment
                advice regarding rollover transactions, even in situations where the
                exemption is not available (or needed) either before or after the
                rollover transaction. The commenter also inquired as to whether a
                financial services provider that serves as a discretionary investment
                manager to a Plan pursuant to ERISA section 3(38), a transaction that
                is not covered by the exemption, can rely on the exemption to provide
                fiduciary investment advice to the Plan's participants and
                beneficiaries on distribution options. The Department confirms that the
                exemption is available in that circumstance as well.
                Insurance Companies
                 Insurance companies commonly compensate insurance agents on a
                commission basis, which generally creates prohibited transactions when
                insurance agents are investment advice fiduciaries that provide
                investment advice to Retirement Investors in connection with the sales.
                The Department is aware that insurance companies often sell insurance
                products and fixed (including indexed) annuities through different
                distribution channels
                [[Page 82812]]
                than broker-dealers and registered investment advisers. While some
                insurance agents are employees of an insurance company, other insurance
                agents are independent, and work with multiple insurance companies. The
                final exemption applies to all of these business models.
                 In the proposal, the Department suggested insurance companies would
                have several options for compliance. The proposal stated that insurance
                companies could comply with the new exemption by overseeing independent
                insurance agents; they could comply with the new exemption by creating
                oversight and compliance systems through contracts with insurance
                intermediaries such as independent marketing organizations (IMOs),
                field marketing organizations (FMOs) or brokerage general agencies
                (BGAs); or they could rely on the existing class exemption for
                insurance transactions, PTE 84-24,\74\ as an alternative. Further, the
                Department sought comment on whether the exemption should include
                insurance intermediaries as Financial Institutions for the
                recommendation of fixed (including indexed) annuity contracts, and if
                so, how the insurance intermediaries should be defined and whether
                additional protective conditions might be necessary with respect to the
                intermediaries. Discussion of comments on these aspects of the proposal
                follow.
                ---------------------------------------------------------------------------
                 \74\ Class Exemption for Certain Transactions Involving
                Insurance Agents and Brokers, Pension Consultants, Insurance
                Companies, Investment Companies and Investment Company Principal
                Underwriters, 49 FR 13208 (Apr. 3, 1984), as corrected, 49 FR 24819
                (June 15, 1984), as amended, 71 FR 5887 (Feb. 3, 2006).
                ---------------------------------------------------------------------------
                Direct Oversight
                 In the proposal, the Department stated that insurance companies
                could supervise independent insurance agent Investment Professionals
                who provide investment advice on their products. To comply with the
                exemption, the Department stated that an insurance company could adopt
                and implement supervisory and review mechanisms and avoid improper
                incentives that preferentially push the products, riders, and annuity
                features that might incentivize Investment Professionals to provide
                investment advice to Retirement Investors that does not meet the
                Impartial Conduct Standards. Insurance companies could implement
                procedures to review annuity sales to Retirement Investors to ensure
                that they were made in satisfaction of the Impartial Conduct Standards,
                much as they may already be required to review annuity sales to ensure
                compliance with state-law suitability requirements.\75\ The Department
                stated in the proposal that insurance company Financial Institutions
                would be responsible only for an Investment Professional's
                recommendation and sale of products offered to Retirement Investors by
                the insurance company in conjunction with fiduciary investment advice,
                and not unrelated and unaffiliated insurers.\76\
                ---------------------------------------------------------------------------
                 \75\ Cf. NAIC Model Regulation Section 6.C.(2)(d) (``The insurer
                shall establish and maintain procedures for the review of each
                recommendation prior to issuance of an annuity that are designed to
                ensure that there is a reasonable basis to determine that the
                recommended annuity would effectively address the particular
                consumer's financial situation, insurance needs and financial
                objectives. Such review procedures may apply a screening system for
                the purpose of identifying selected transactions for additional
                review and may be accomplished electronically or through other means
                including, but not limited to, physical review. Such an electronic
                or other system may be designed to require additional review only of
                those transactions identified for additional review by the selection
                criteria''); and (e) (``The insurer shall establish and maintain
                reasonable procedures to detect recommendations that are not in
                compliance with subsections A, B, D and E. This may include, but is
                not limited to, confirmation of the consumer's consumer profile
                information, systematic customer surveys, producer and consumer
                interviews, confirmation letters, producer statements or
                attestations and programs of internal monitoring. Nothing in this
                subparagraph prevents an insurer from complying with this
                subparagraph by applying sampling procedures, or by confirming the
                consumer profile information or other required information under
                this section after issuance or delivery of the annuity''),. The
                prior version of the model regulation, which was adopted in some
                form by a number of states, also included similar provisions
                requiring systems to supervise recommendations. See Annuity
                Suitability (A) Working Group Exposure Draft, Adopted by the
                Committee Dec. 30, 2019, available at www.naic.org/documents/committees_mo275.pdf. (comparing 2020 version with prior version).
                 \76\ Cf. id., Section 6.C.(4) (``An insurer is not required to
                include in its system of supervision: (a) A producer's
                recommendations to consumers of products other than the annuities
                offered by the insurer'').
                ---------------------------------------------------------------------------
                 A few commenters took the position in response to the proposal that
                insurance companies are not set up in such a manner as to be able to
                act as Financial Institutions with respect to independent insurance
                agents, which they said would ultimately put insurance companies and
                insurance products at a competitive disadvantage. Commenters asserted
                that insurance companies do not have insight into or control over
                independent agents' business and/or behavior and do not consent to or
                authorize their activities. While several commenters acknowledged that
                the proposal was consistent with the NAIC Model Regulation in providing
                that an insurance company Financial Institution would be responsible
                only for recommendations with respect to its own products, they argued
                that the proposed exemption deviated from the NAIC's approach in
                failing to also state that insurers do not have to include in their
                supervisory systems ``consideration of or comparison to options
                available to the producer or compensation relating to those options
                other than annuities or other products offered by the insurer.'' \77\
                ---------------------------------------------------------------------------
                 \77\ NAIC Model Regulation Section 6.C.(4)(B).
                ---------------------------------------------------------------------------
                 In response, the Department notes that the NAIC Model Regulation
                contemplates that insurance companies will maintain a system of
                oversight with respect to insurance agents. Section I provides that the
                purpose of the Model Regulation is to ``require producers, as defined
                in this regulation, to act in the best interest of the consumer when
                making a recommendation of an annuity and to require insurers to
                establish and maintain a system to supervise recommendations so that
                the insurance needs and financial objectives of consumers at the time
                of the transaction are effectively addressed.'' \78\ Accordingly, the
                Department believes that a system of oversight by insurance companies
                over independent insurance agents is achievable.
                ---------------------------------------------------------------------------
                 \78\ Id., Section 1.A. The Department also notes that the prior
                version of the Model Regulation, which was adopted in some form by a
                number of states, contains a similar statement. (``The purpose of
                this regulation is to require insurers to establish a system to
                supervise recommendations and to set forth standards and procedures
                for recommendations to consumers that result in transactions
                involving annuity products so that the insurance needs and financial
                objectives of consumers at the time of the transaction are
                appropriately addressed.'')
                ---------------------------------------------------------------------------
                 In terms of the specific oversight requirements, the Department
                reiterates the statement in the proposal that the exemption requires
                insurance company Financial Institutions to be responsible only for an
                Investment Professional's recommendation and sale of products offered
                to Retirement Investors by the insurance company in conjunction with
                fiduciary investment advice, and not an unrelated and unaffiliated
                insurer. The Department also clarifies, in response to commenters, that
                the exemption does not require consideration of or comparison to
                specific options available to an independent insurance agent or
                compensation relating to those options, other than annuities or other
                products offered by the insurer. The Department's approach is
                consistent with the approach of the NAIC Model Regulation in this
                regard as well. However, the Department does not intend to suggest that
                insurance company Financial Institutions have no obligation to evaluate
                the financial inducements they offer to independent agents to ensure
                that the exemption's standards are
                [[Page 82813]]
                satisfied. As discussed above, Financial Institutions can implement
                procedures to review annuity sales to Retirement Investors under
                fiduciary investment advice arrangements to ensure that they were made
                in satisfaction of the Impartial Conduct Standards, much as they may
                already be required to review annuity sales to ensure compliance with
                state-law suitability requirements.\79\
                ---------------------------------------------------------------------------
                 \79\ See supra n. 75.
                ---------------------------------------------------------------------------
                Insurance Intermediaries
                 In the proposal, the Department stated that insurance companies
                could create a system of oversight and compliance by contracting with
                an insurance intermediary or other entity to implement policies and
                procedures designed to ensure that all of the agents associated with
                the intermediary adhere to the conditions of this exemption. Thus, for
                example, as one possible approach, the preamble stated that an
                insurance intermediary could eliminate compensation incentives across
                all the insurance companies that work with the insurance intermediary,
                assisting each of the insurance companies with their independent
                obligations under the exemption. This might involve the insurance
                intermediary's review of documentation prepared by insurance agents to
                comply with the exemption, as may be required by the insurance company,
                or the use of third-party industry comparisons available in the
                marketplace to help independent insurance agents recommend products
                that are prudent for the Retirement Investors they advise.
                 This type of arrangement is also contemplated by the NAIC Model
                Regulation, which provides that an insurer is not restricted from
                contracting for performance of supervisory review functions.\80\ Also,
                insurance intermediaries can receive payment for these services; to the
                extent they are ``affiliates'' or ``related entities'' of the Financial
                Institution or Investment Professional, the exemption extends to their
                receipt of compensation so long as the conditions of the exemption are
                satisfied.
                ---------------------------------------------------------------------------
                 \80\ NAIC Model Regulation, Section 6.C.(3)(a).
                ---------------------------------------------------------------------------
                 One commenter that is an IMO supported the suggestion in the
                preamble that insurance intermediaries could serve this function. The
                commenter stated that it currently works with insurance companies to
                ensure that their policies and procedures are carried out by
                independent agents. The commenter took the position that it is
                positioned to work directly with insurance companies to ensure that the
                proper oversight and compliance systems are in place to comply with the
                exemption.
                PTE 84-24
                 To the extent that insurance companies determine that the
                supervisory requirements of this exemption are not well-suited to their
                business models, it is important to note that insurance and annuity
                products can also continue to be recommended and sold under the
                existing exemption for insurance transactions, PTE 84-24. Unlike in the
                Department's 2016 fiduciary rulemaking, PTE 84-24 is not being amended
                in connection with the current proposed exemption.
                 PTE 84-24 provides prohibited transaction relief for the ``receipt,
                directly or indirectly, by an insurance agent or broker . . . of a
                sales commission from an insurance company in connection with the
                purchase, with plan assets, of an insurance or annuity contract.'' The
                agent or broker must generally disclose its sales commission and
                receive written approval of the transaction from an independent
                fiduciary.
                 A commenter expressed concern that the Department's disavowal of
                the Deseret Letter would result in a requirement to provide the
                disclosures required by PTE 84-24 to a plan fiduciary, rather than the
                IRA owner, in the case of a rollover recommendation. The Department
                confirms that when a transaction under PTE 84-24 involves an IRA, the
                disclosure can be provided to the IRA owner. Further, to avoid
                uncertainty, the Department also confirms that an insurance
                intermediary can receive a part of the commission payment that is
                permitted under PTE 84-24, provided the conditions of the exemption are
                satisfied.
                Insurance Intermediaries as Financial Institutions
                 The Department also sought comment in the proposal as to whether
                the exemption's definition of Financial Institution should be expanded
                to include insurance intermediaries. Under that approach, the insurance
                intermediary would implement the conditions of the exemption applicable
                to Financial Institutions, and insurance companies would not have to do
                so.
                 Several commenters supported the addition of insurance
                intermediaries as Financial Institutions, in connection with their
                contention that insurance companies are not in a position to exert
                oversight over independent insurance agents because the independent
                agents sell products of other insurance companies as well. A few
                commenters stated that the insurance intermediaries are in a position
                to do so because of their proximity to and expertise working with
                independent insurance agents. The commenters stated that insurance
                intermediaries have greater insight into and control over the actions
                of independent insurance agents than insurance companies. Further, the
                commenters emphasized that insurance intermediaries are regulated by
                the states as insurance agencies, and they have sufficient resources
                and staff to act as Financial Institutions. These commenters also
                asserted insurance intermediaries' similarity to the registered
                investment adviser business model and stated that a failure to include
                insurance intermediaries as Financial Institutions would result in a
                competitive disadvantage for insurance intermediaries and potentially
                less choice for Retirement Investors.
                 Other commenters, however, indicated that insurance intermediaries
                are not in a position to oversee independent insurance agents because
                it is common for independent insurance agents to work with multiple
                intermediaries, raising issues as to whether multiple intermediaries
                would have to oversee the same independent agent. One commenter also
                indicated that independent agents have contracts or arrangements
                directly with the insurance company; by contrast, there is no contract
                or implied contract between insurance intermediaries and independent
                insurance agents, and insurance intermediaries do not direct the
                independent insurance agents' recommendations to Retirement Investors.
                A few commenters asserted that unlike the other entities included in
                the definition of a Financial Institution, insurance intermediaries do
                not have a regulator that sets standards regarding oversight and
                supervisory policies and procedures. One commenter asserted that the
                exemption would need to include conditions addressing the Department's
                oversight of insurance intermediaries if they were included in the
                definition of a Financial Institution. Another commenter urged the
                Department to work closely with insurance intermediaries before
                including them as Financial Institutions, so as to avoid imposing
                conditions that are impractical or burdensome.
                 Based on the record before it, the Department has concluded that it
                should not expand the scope of the definition of Financial Institution
                to insurance intermediaries, such as IMOs, FMOs, or BGAs. These
                entities do not have supervisory obligations over independent insurance
                agents under state or federal law that are comparable
                [[Page 82814]]
                to those of the other entities, such as insurance companies, banks, and
                broker-dealers, or a history of exercising such supervision in
                practice. They are generally described as wholesaling and marketing and
                support organizations, but not tasked with ensuring compliance with
                regulatory standards. In addition, they are not subject to the sort of
                capital and solvency requirements imposed on state-regulated insurance
                companies and banks.
                 Commenters also did not provide specific suggestions for how to
                define the insurance intermediaries that could be Financial
                Institutions. One commenter suggested that Financial Institution status
                and its attendant compliance responsibilities should be placed on the
                intermediary that is closest to the Retirement Investor and the
                Investment Professional advising that investor. However, this
                suggestion does not alleviate the operational issues that would exist
                when an independent agent works with or through more than one
                intermediary. Commenters also did not offer suggestions as to
                substantive conditions that should be included to make up for the lack
                of regulatory oversight. The considerations above may not be
                insuperable obstacles to treating insurance intermediaries as Financial
                Institutions under the terms of a future exemption that is based on an
                appropriate record focused on such support organizations. The
                Department anticipates that any such exemption would specifically focus
                on the unique attributes, strengths, and weaknesses of these entities,
                and on any special conditions that would be necessary to ensure they
                are able to act in the necessary supervisory capacity as Financial
                Institutions.
                 The Department also has maintained the provision in this exemption
                under which the definition of a Financial Institution can expand based
                upon subsequently granting individual exemptions to additional entities
                that are investment advice fiduciaries that meet the five-part test and
                are seeking to be treated as covered Financial Institutions. Thus,
                additional types of entities, such as IMOs, FMOs, or BGAs may
                separately apply for prohibited transaction relief to receive
                compensation in connection with the provision of investment advice,
                according to the same conditions that apply to the Financial
                Institutions covered by this exemption. If the Department grants to
                such an entity an individual exemption under ERISA section 408(a) and
                Code section 4975(c)(2) after the date this exemption is granted, the
                expanded definition of Financial Institution in the individual
                exemption would be added to this class exemption so other entities that
                satisfy the definition could similarly use this class exemption.
                 The Department acknowledges that some commenters felt this approach
                would put insurance intermediaries at a disadvantage as compared to
                other Financial Institutions. As discussed above, however, there is
                cause for concern about including insurance intermediaries in the final
                exemption on the same footing as the types of entities included in the
                Financial Institution definition. On the record before it, the
                Department has concluded that the better course of action is to invite
                any insurance intermediaries to apply for a separate exemption as part
                of a public notice and comment process that can specifically focus on
                their unique attributes, so that the Department can determine whether
                and how to grant exemptive relief, subject to appropriate definitional
                and protective conditions.
                Banks
                 Banks and similar institutions are permitted to act as Financial
                Institutions under the exemption if they or their employees are
                investment advice fiduciaries with respect to Retirement Investors. The
                Department sought comment on whether banks and their employees provide
                investment advice to Retirement Investors, and if so, whether the
                proposal needed adjustment to address any unique aspects of their
                business models.
                 A trade association representing banks submitted a comment that
                described a wide variety of interactions with banking customers,
                including IRA investment programs and bank networking arrangements and
                referral programs. The commenter stated that banks that render
                investment advice are fully subject to applicable federal and state
                banking laws governing fiduciary status and activities.\81\ The
                commenter expressed support for the exemption, so long as certain
                suggested changes were adopted to conform to banks' distinct business
                model, particularly with respect to the retrospective review and the
                recordkeeping provision. The Department's responses to these comments
                on the exemption are discussed below in the sections on the
                retrospective review and recordkeeping provision.
                ---------------------------------------------------------------------------
                 \81\ Citing 12 CFR part 9 (fiduciary activities of banks).
                ---------------------------------------------------------------------------
                Affiliates and Related Entities
                 One commenter stated that the exemption text should include a
                definition of ``affiliate'' and ``related entity.'' The Department has
                added the definitions that previously appeared in the preamble of the
                proposed exemption, in Section V(a) and (j), respectively, of the final
                exemption text.
                 An affiliate is defined as (1) any person directly or indirectly
                through one or more intermediaries, controlling, controlled by, or
                under common control with the Investment Professional or Financial
                Institution (for this purpose, ``control'' means the power to exercise
                a controlling influence over the management or policies of a person
                other than an individual); (2) any officer, director, partner,
                employee, or relative (as defined in ERISA section 3(15)), of the
                Investment Professional or Financial Institution; and (3) any
                corporation or partnership of which the Investment Professional or
                Financial Institution is an officer, director, or partner. A related
                entity is defined as an entity that is not an affiliate, but in which
                the Investment Professional or Financial Institution has an interest
                that may affect the exercise of its best judgment as a fiduciary.
                 Another commenter stated that the Department should add foreign
                affiliates of banks, broker-dealers, insurance companies, and
                registered investment advisers to the entities covered by the
                exemption, given the increasingly global nature of retirement services.
                The proposed exemption indicated that relief would be available to
                affiliates and related entities of a Financial Institution and
                Investment Professional, if the Financial Institution and Investment
                Professional satisfied the exemption's conditions. The Department did
                not exclude foreign affiliates in the proposal, and confirms that they
                are not excluded in the exemption, as finalized.
                Other Entities--Recordkeepers and HSA Providers
                 One commenter requested that recordkeepers be included as Financial
                Institutions. To the extent that an entity hired to act as a
                recordkeeper to a Plan or an IRA falls within the list of defined
                Financial Institutions, it may rely upon the exemption. However, the
                Department declines to add a general category for recordkeepers to the
                definition. The Department does not believe a recordkeeper that is not
                also a bank, broker-dealer, insurance company, or registered investment
                adviser would have the requisite regulatory oversight to necessarily
                act as a Financial Institution. However, such parties can seek an
                individual exemption from the Department, as
                [[Page 82815]]
                provided in the definition of a Financial Institution in Section V(e).
                 One commenter addressed health savings accounts (HSAs), indicating
                that the exemption should apply to advice to individuals with HSAs. The
                commenter did not indicate whether the definition of Financial
                Institution needed to be expanded to facilitate advice regarding HSAs.
                The exemption, as proposed and finalized, defines an IRA as ``any
                account or annuity described in Code section 4975(e)(1)(B) through
                (F)'' which includes a ``health savings account described in [Code]
                section 223(d).'' Therefore, advice may be provided to individuals with
                HSAs, subject to the conditions of the exemption.
                Investment Professionals
                 As defined in the proposal, an Investment Professional is an
                individual who is a fiduciary of a Plan or an IRA by reason of the
                provision of investment advice, who is an employee, independent
                contractor, agent, or representative of a Financial Institution, and
                who satisfies the federal and state regulatory and licensing
                requirements of insurance, banking, and securities laws (including
                self-regulatory organizations) with respect to the covered transaction,
                as applicable. Similar to the definition of Financial Institution, this
                definition also includes a requirement that the Investment Professional
                has not been disqualified from making investment recommendations by any
                insurance, banking, or securities law or regulatory authority
                (including any self-regulatory organization).
                 One commenter suggested that the exemption should require
                investment professionals to be certified by an accredited organization
                or state agency in financial planning issues. The Department has not
                adopted this suggestion because it does not have sufficient information
                in the record on this type of certification to incorporate it as a
                condition.
                 Another commenter asked the Department to confirm that insurance
                agents unaffiliated with a broker-dealer or registered investment
                adviser are investment advice fiduciaries when providing investment
                advice to Retirement Investors through the sale of insurance products
                and fixed (including indexed) annuities, and are subject to the
                requirements under the exemption. The Department confirms that an
                insurance agent that meets the elements of the five-part test and
                receives a fee or other compensation, direct or indirect, with respect
                to a particular transaction, is a fiduciary with respect to that
                transaction. Under those circumstances, the insurance agent must avoid
                prohibited transactions or comply with a prohibited transaction
                exemption.
                Retirement Investors and Plans
                 The exemption provides relief for specified Covered Transactions
                when Financial Institutions and Investment Professionals provide
                investment advice to Retirement Investors. A Retirement Investor is
                defined as (1) a participant or beneficiary of a Plan with authority to
                direct the investment of assets in his or her account or to take a
                distribution, (2) the beneficial owner of an IRA acting on behalf of
                the IRA, or (3) a fiduciary of a Plan or an IRA. A Plan for purposes of
                the exemption is defined as any employee benefit plan described in
                ERISA section 3(3) and any plan described in Code section
                4975(e)(1)(A). An IRA is defined as any plan that is an account or
                annuity described in the other parts of section 4975(e)(1): Paragraphs
                4975(e)(1)(B) through (F).
                 A few commenters questioned the meaning of Retirement Investor with
                respect to the definition's use of the word Plan. One commenter
                requested clarification that the use of the term Plan with respect to a
                Retirement Investor, in fact, included Title I welfare benefit plans
                despite the use of the word ``retirement.'' Two other commenters
                requested that the definition of Plan specifically exclude Title I
                welfare benefit plans that do not include an investment component, such
                as health insurance plans, disability insurance plans, and term life
                insurance plans.
                 While the exemption uses the term Retirement Investor throughout
                the exemption, the use of the term was not intended to exclude
                investment advice provided to Title I welfare benefit plans. In fact,
                the exemption's definition of Plan states that it is defined, in part,
                by reference to ERISA section 3(3), which explicitly includes Title I
                welfare benefit plans.
                 With respect to the request to exclude Plans that do not contain an
                investment component, the Department responds that the exemption is
                only necessary and available to fiduciaries who provide investment
                advice as described in the five-part test. If there is no fiduciary
                investment advice, the exemption would not be applicable or needed. In
                light of this limitation, the Department does not believe any further
                amendment to the definition of a Plan is necessary.
                Covered Transactions
                 The exemption permits Financial Institutions and Investment
                Professionals, and their affiliates and related entities, to receive
                reasonable compensation as a result of providing fiduciary investment
                advice. The exemption specifically covers compensation received as a
                result of investment advice to roll over assets from a Plan to an IRA.
                The exemption also provides relief for a Financial Institution to
                engage in the purchase or sale of an asset in a riskless principal
                transaction or a Covered Principal Transaction, and receive a mark-up,
                mark-down, or other payment. The exemption provides relief from ERISA
                section 406(a)(1)(A) and (D) and 406(b) and Code section 4975(c)(1)(A),
                (D), (E), and (F).\82\
                ---------------------------------------------------------------------------
                 \82\ The exemption does not include relief from ERISA section
                406(a)(1)(C) and Code section 4975(c)(1)(C) for the furnishing of
                goods, services, or facilities between a Plan/IRA and a party in
                interest/disqualified person. The statutory exemptions in ERISA
                section 408(b)(2) and Code section 4975(d)(2) provide this necessary
                relief for Plan or IRA service providers, subject to the applicable
                conditions and accompanying regulations.
                ---------------------------------------------------------------------------
                 Section I(b)(1) of the exemption provides broad relief for
                Financial Institutions and Investment Professionals that are investment
                advice fiduciaries to receive all types of compensation as a result of
                their investment advice to Retirement Investors, so long as the
                compensation is reasonable. For example, it covers compensation
                received as a result of investment advice to acquire, hold, dispose of,
                or exchange securities and other investments. It also covers
                compensation received as a result of investment advice to take a
                distribution from a Plan or to roll over the assets to an IRA, or from
                investment advice regarding other similar transactions including (but
                not limited to) rollovers from one Plan to another Plan, one IRA to
                another IRA, or from one type of account to another account (e.g., from
                a commission-based account to a fee-based account), all limited to the
                extent such rollovers are permitted under applicable law.
                 Section I(b)(2) addresses the circumstance in which the Financial
                Institution may, in addition to providing investment advice, engage in
                a purchase or sale of an investment with a Retirement Investor and
                receive a mark-up or a mark-down or similar payment on the transaction.
                The exemption extends to both riskless principal transactions and
                Covered Principal Transactions. A riskless principal transaction is a
                transaction in which a Financial Institution, after having received an
                order from a Retirement Investor to buy or sell an investment product,
                purchases or sells the same investment product for the Financial
                Institution's own account to offset the contemporaneous transaction
                with the Retirement Investor. Covered Principal
                [[Page 82816]]
                Transactions are defined in the exemption as principal transactions
                involving certain specified types of investments, discussed in more
                detail below. Principal transactions that are not riskless and that do
                not fall within the definition of Covered Principal Transaction are not
                covered by the exemption.
                General Comments on the Covered Transactions
                 Several commenters expressed concern about the scope of the
                exemption extending to the receipt of payments from third parties, such
                as 12b-1 fees and revenue sharing. One commenter also objected to
                relief for sales loads. The commenter opined that the market itself is
                moving away from these types of fees and expenses and numerous court
                decisions indicate that a Plan's payment of such fees may be a
                violation of the duty of prudence. Another commenter likened this type
                of payment as akin to doctors taking kickbacks from pharmaceutical
                companies. Another commenter stated that the exemption should not
                provide relief for principal transactions and proprietary products.
                 The Department believes that the flexibility provided under the
                exemption ensures that the various business models used by different
                Financial Institutions are accommodated under the exemption to ensure
                Retirement Investors have full access to their preferred advice
                provider and method of paying for advice. The conditions of the
                exemption are designed to ensure that Financial Institutions assess all
                sources of fees and revenue to identify and mitigate conflicts of
                interest that they create, and ultimately receive no more than
                reasonable compensation in connection with investment advice
                transactions. These conditions are designed to ensure that Financial
                Institutions and Investment Professionals act in the best interest of
                Retirement Investors, even if some sources of compensation come from
                12b-1 fees, revenue sharing, sales loads, principal transactions, or
                proprietary products. The Department continues to believe that this
                principles-based approach provides flexibility to Financial
                Institutions while ensuring all advice is in the best interest of
                Retirement Investors, compensation is limited to reasonable
                compensation, and Investment Professionals do not subordinate the
                Retirement Investors' interest to their own.
                 Another commenter asked the Department to expand the scope of
                relief in the exemption to ERISA section 406(a)(1)(B) and Code section
                4975(c)(1)(B) for extensions of credit, in order to cover items such as
                overdraft protection, receipt of float, error corrections, settlement
                accommodations, short sales and other margin transactions, and paying
                fees in advance.
                 The Department has not expanded the exemption as requested by the
                commenter. The commenter did not provide information on these
                transactions and how the exemption conditions would protect the
                interests of Retirement Investors engaging in the transactions. An
                existing exemption, PTE 75-1, Part V, provides relief for an extension
                of credit by a broker-dealer in connection with the purchase or sale of
                securities; however, the exemption does not extend to the receipt of
                compensation for the extension of credit if the broker-dealer renders
                fiduciary investment advice with respect to the transaction. This does
                not foreclose the Department, however, from considering expanding the
                relief in PTE 75-1, Part V, based upon a separate request for exemptive
                relief.
                Principal Transactions
                 Principal transactions involve the purchase from, or sale to, a
                Plan or an IRA, of an investment, on behalf of the Financial
                Institution's own account or the account of a person directly or
                indirectly, through one or more intermediaries, controlling, controlled
                by, or under common control with the Financial Institution. Because an
                investment advice fiduciary engaging in a principal transaction is on
                both sides of the transaction, the firm has a clear and direct conflict
                of interest. In addition, the securities typically traded in principal
                transactions often lack pre-trade price transparency and Retirement
                Investors may, therefore, have difficulty in prospectively evaluating
                the fairness of a particular principal transaction. These investments
                also can be associated with low liquidity, low transparency, and the
                possible incentive to sell unwanted investments held by the Financial
                Institution.
                 Consistent with the Department's historical approach to prohibited
                transaction exemptions for fiduciaries, this exemption includes relief
                for principal transactions that is limited in scope and subject to
                additional conditions, as set forth in the definition of Covered
                Principal Transaction, described below. Importantly, certain
                transactions are not considered principal transactions for purposes of
                the exemption, and so can occur under the more general conditions. This
                includes the sale of an insurance or annuity contract, or a mutual fund
                transaction.
                 Principal transactions that are ``riskless principal transactions''
                are covered under the exemption as well, subject to the general
                conditions. A riskless principal transaction is a transaction in which
                a Financial Institution, after having received an order from a
                Retirement Investor to buy or sell an investment product, purchases or
                sells the same investment product in a contemporaneous transaction for
                the Financial Institution's own account to offset the transaction with
                the Retirement Investor.
                Limited Definition of ``Covered Principal Transaction''
                 The exemption uses the defined term Covered Principal Transaction
                to describe the types of non-riskless principal transactions that are
                covered under the exemption. For purchases from a Plan or an IRA, the
                term is broadly defined to include any security or other investment
                property. This is to reflect the possibility that a principal
                transaction will be needed to provide liquidity to a Retirement
                Investor. However, for sales to a Plan or an IRA, the exemption
                provides more limited relief. For sales, the definition of Covered
                Principal Transaction is limited to transactions involving: U.S. dollar
                denominated corporate debt securities offered pursuant to a
                registration statement under the Securities Act of 1933, U.S. Treasury
                securities, debt securities issued or guaranteed by a U.S. federal
                government agency other than the U.S. Department of Treasury, debt
                securities issued or guaranteed by a government-sponsored enterprise
                (GSE), municipal securities, certificates of deposit, and interests in
                Unit Investment Trusts. In response to one commenter's specific
                question as to whether the term ``certificates of deposit'' includes
                brokered certificates of deposit, the Department clarifies that the use
                of the term ``certificates of deposit'' includes brokered certificates
                of deposit that are sold in principal transactions.
                 With respect to the definition of Covered Principal Transaction,
                some commenters wrote that there should not be a limit on the types of
                investments that can be sold by Financial Institutions to Retirement
                Investors, including one commenter who stated that the Department
                should eliminate or adjust exemption conditions that would limit
                Retirement Investors' access to full service brokerage accounts,
                including access to principal markets. They argued that some products
                would generally only be available through a
                [[Page 82817]]
                principal transaction, and that the Department should not substitute
                its judgment for a fiduciary acting in accordance with the Act's
                standards. Further, they stated that the existing limit is inconsistent
                with Regulation Best Interest which does not include any limitations on
                principal transactions, and that there were sufficient existing
                protections under securities laws. Commenters identified a variety of
                potential investments that they would like to see incorporated as
                Covered Principal Transactions, including foreign debt, structured
                notes, corporate debt in the secondary market, equity securities
                (including initial public offerings and national market system
                securities), new issues, issuers other than corporations, foreign
                currency, foreign securities, and closed end funds.
                 The Department has considered these comments but has not expanded
                the exemption's definition of a Covered Principal Transaction,
                including its enumerated list of investments. The definition of Covered
                Principal Transaction is intentionally narrow, based on the potentially
                acute conflicts of interest created by principal transactions. While
                commenters argued that the Department is substituting its own judgment
                for that of Financial Institutions and Investment Professionals, the
                Department believes that the risks created by principal transactions'
                unique conflicts are great enough to only justify allowing otherwise
                prohibited transactions if those transactions are set within prescribed
                conditions specifically designed to address those conflicts of
                interest. Further, because the exemption is addressing transactions
                prohibited solely under Title I and the Code, whether the definition of
                a Covered Principal Transaction is consistent with Regulation Best
                Interest, or subject to other securities law protections, is not
                determinative. The Department is required to make findings as to
                whether the exemption is in the interests of, and protective of the
                rights of, Plan participants and beneficiaries and IRA owners.\83\ The
                Department stresses its obligation to exercise great care in
                authorizing transactions that Congress prohibited based upon their
                potential for abuse and resulting injury to Plan participants and IRA
                owners. Given the unique starting point--that Congress statutorily
                prohibited these transactions in Title I and the Code--the Department
                does not agree that the approach suggested by the commenters is
                appropriate. To the extent parties have interpretive questions
                regarding the scope of the exemption in this regard, the Department
                intends to support Financial Institutions, Investment Professionals,
                plan sponsors and fiduciaries, and other affected parties, with
                compliance assistance following publication of the final exemption.
                ---------------------------------------------------------------------------
                 \83\ See ERISA section 408(a) and Code section 4975(c)(2).
                ---------------------------------------------------------------------------
                 The Department believes the best way to address commenters'
                concerns regarding additional investments is to include the provision
                allowing the definition of Covered Principal Transaction to expand upon
                the Department's grant of an individual exemption covering a particular
                type of principal transaction. An individual exemption request would
                provide the Department with the opportunity to gain the additional
                information it would need to determine whether an investment should be
                included in this exemption. Further, individual exemptions are required
                to be published in the Federal Register and allow for public comment
                before they are finalized. These procedural requirements are protective
                of Retirement Investors.
                 One commenter disagreed with the addition of investments through
                the individual prohibited transaction exemption process. The commenter
                argued that the addition of investments should be accomplished through
                a formal amendment to the exemption. The Department believes that the
                procedural requirements described in the preceding paragraph provide
                protections to Retirement Investors, and the ability to incorporate
                additional investments by adopting an individual exemption provides an
                appropriately streamlined approach to address discrete areas of scope
                within the class exemption.
                Credit Quality and Liquidity
                 For sales of a debt security to a Plan or an IRA, the definition of
                Covered Principal Transaction requires the Financial Institution to
                adopt written policies and procedures related to credit quality and
                liquidity. Specifically, the policies and procedures must be reasonably
                designed to ensure that the debt security, at the time of the
                recommendation, has no greater than moderate credit risk and has
                sufficient liquidity that it could be sold at or near its carrying
                value within a reasonably short period of time. This standard is
                included to prevent the exemption from being available to Financial
                Institutions that recommend speculative or illiquid debt securities
                from their own accounts.
                 A few commenters opposed the proposed condition requiring adoption
                of policies and procedures related to credit quality and liquidity. The
                commenters argued that this condition substitutes the Department's
                judgment for that of the Retirement Investor. Further, they stated that
                the standards would be difficult to apply, requiring firms to look into
                the future to know whether a bond would be actively traded. One
                commenter stated specifically that a liquidity condition should not be
                included.
                 The Department has considered these comments, but has included the
                credit quality and liquidity policies and procedures condition in the
                final exemption. Principal transactions are inherently conflicted
                transactions. As a result, the Department believes that unique
                conditions, such as the credit and liquidity requirements, address the
                heightened conflicts of interest and are specifically tailored to
                address conflicts inherent with respect to debt securities. The
                Department is not substituting its judgment for that of Retirement
                Investors; it is only setting necessary safeguards to prevent abuses by
                Financial Institutions relying on the exemption. Additionally, the
                Department notes that the exemption is not necessary for self-directed
                retirement accounts or transactions that do not involve fiduciary
                investment advice. Therefore, such truly self-directed accounts and
                transactions may involve the purchase of any type of investment on a
                principal basis.
                 Further, the Department does not believe the standards are
                unworkable. Financial Institutions regularly evaluate the credit risk
                associated with their investments and assess their liquidity. And it is
                important to note that the policies and procedures must be reasonably
                designed to ensure that the standards are met at the time of the
                transaction; the exemption does not require them to be satisfied for
                the duration of the investment. Indeed, a commenter who raised concerns
                about the requirement went on to point out ways a Financial Institution
                could reasonably consider the liquidity at the time of the transaction.
                This commenter stated that it is the very nature of bond trading that
                liquidity generally tends to diminish as bonds mature. The Department
                expects that a Financial Institution would consider this and other
                reasonably available information at the time of the transaction in
                designing its policies and procedures. It is also important to note
                that Financial Institutions may consider credit ratings as a part of a
                Financial Institution's policies and procedures in this respect.
                [[Page 82818]]
                Municipal Bonds
                 The exemption covers principal transactions involving municipal
                bonds, including tax-exempt municipal bonds. The Department cautions,
                however, that Financial Institutions and Investment Professionals
                should pay special care when recommending that Retirement Investors
                invest in municipal bonds. Tax-exempt municipal bonds are typically a
                poor choice for investors in Title I Plans and IRAs because the Plans
                and IRAs are already tax-advantaged and, therefore, do not benefit from
                paying for the bond's tax-favored status.\84\
                ---------------------------------------------------------------------------
                 \84\ See e.g., Seven Questions to Ask When Investing in
                Municipal Bonds, available at www.msrb.org/~/media/pdfs/msrb1/pdfs/
                seven-questions-when-investing.ashx. (``[T]ax-exempt bonds may not
                be an efficient investment for certain tax advantaged accounts, such
                as an IRA or 401k, as the tax-advantages of such accounts render the
                tax-exempt features of municipal bonds redundant. Furthermore, since
                withdrawals from most of those accounts are subject to tax, placing
                a tax exempt bond in such an account has the effect of converting
                tax-exempt income into taxable income. Finally, if an investor
                purchases bonds in the secondary market at a discount, part of the
                gain received upon sale may be subject to regular income tax rates
                rather than capital gains rates.'')
                ---------------------------------------------------------------------------
                 One commenter stated that no tax-exempt investment (including tax-
                exempt municipal bonds and certain annuities) should be included in the
                exemption, absent evidence that such investments are beneficial when
                purchased through a retirement account. The Department believes,
                however, that there are certain limited circumstances where these
                investments may benefit a Retirement Investor. For example, a
                particular municipal bond may have a higher tax-equivalent yield than a
                comparable taxable bond. Alternatively, a fiduciary adviser may
                conclude based upon careful analysis that a particular tax-exempt
                municipal bond carries less risk than a comparable corporate bond.
                Accordingly, the Department has not written the exemption to flatly
                exclude tax-exempt investments. However, given the increased risk of
                imprudence when making such recommendations, Financial Institutions and
                Investment Professionals may wish to document the reasons for any
                recommendation of a tax-exempt municipal bond or other tax-exempt
                investment and why the recommendation is in the Retirement Investor's
                best interest.
                Separate Exemption
                 One commenter asserted that principal transaction relief should be
                provided through a separate exemption. The commenter argued that the
                exemption's conditions are not sufficiently protective with respect to
                the unique nature of principal transactions. Instead, the commenter
                advocated for a separate prohibited transaction class exemption modeled
                after the statutory exemption for cross-trading in ERISA section
                408(b)(19) and Code section 4975(d)(22). Using the statutory exemption
                as a model, the commenter suggested that the exemption include
                conditions such as minimum size requirements and a requirement that the
                transaction occur at the ``independent current market price.''
                 The Department has considered this suggestion, but has not adopted
                it. Although the Department agrees that the conflicts of interest in
                cross-trades are significant, the transactions contemplated by the
                statutory exemptions for cross-trades are not, in the Department's
                view, necessarily so analogous to the principal transactions covered by
                this exemption that the conditions of the statutory exemption are
                easily applied in this context. The statutory exemption is aimed at
                discretionary investment managers that are managing large accounts,
                while this exemption is designed to include investment advice providers
                who may be providing advice in the retail market. It would be
                difficult, for example, for the Department to arrive at a minimum size
                that would be appropriate for engaging in principal transactions with
                retail investors. The Department also believes that combining relief
                for principal transactions within the exemption for other transactions
                arising out of the provision of fiduciary investment advice assists
                Financial Institutions and Investment Professionals in developing a
                comprehensive compliance approach.
                Exclusions
                 Section I(c) provides that certain specific transactions are
                excluded from the exemption. The exemption retains the exclusions as
                proposed. Therefore, the exemption is not available for Title I Plans
                if the Investment Professional, Financial Institution, or an affiliate
                is (1) The employer of employees covered by the Plan; or (2) a named
                fiduciary or plan administrator, or an affiliate, who was selected to
                provide advice to the Plan by a fiduciary who is not independent. The
                exemption excludes investment advice generated solely by an interactive
                website in which computer software-based models or applications provide
                investment advice based on personal information each investor supplies
                through the website, without any personal interaction or advice with an
                Investment Professional (i.e., robo-advice). The exemption is also
                specifically limited to investment advice fiduciaries within the
                meaning of the five-part test and does not include discretionary
                arrangements.
                Employers, Named Fiduciaries, and Plan Administrators
                 Section I(c)(1) of the exemption provides that the exemption does
                not extend to transactions involving Title I Plans if the Investment
                Professional, Financial Institution, or an affiliate is either (1) the
                employer of employees covered by the Plan; or (2) is a named fiduciary
                or plan administrator, or an affiliate thereof, who was selected to
                provide advice to the Plan by a fiduciary who is not independent of the
                Financial Institution, Investment Professional, and their affiliates.
                 The Department believes that employers generally should not be in a
                position to use their employees' retirement benefits as potential
                revenue or profit sources, without additional safeguards. Employers can
                always render advice and recover their direct expenses in transactions
                involving their employees without need of this exemption.\85\
                ---------------------------------------------------------------------------
                 \85\ A few existing prohibited transaction exemptions apply to
                employers. See ERISA section 408(b)(5), a statutory exemption that
                provides relief for the purchase of life insurance, health
                insurance, or annuities, from an employer with respect to a Plan or
                a wholly owned subsidiary of the employer.
                ---------------------------------------------------------------------------
                 Further, the Department does not intend for the exemption to be
                used by a Financial Institution or Investment Professional that is the
                named fiduciary or plan administrator of a Title I Plan or an affiliate
                thereof, unless the Financial Institution or Investment Professional is
                selected as an advice provider by a fiduciary (such as the employer
                sponsoring the Title I Plan) that is independent of them. Named
                fiduciaries and plan administrators have significant authority over
                plan operations and accordingly, the Department believes that any
                selection of these parties to also provide investment advice to the
                Title I Plan or its participants and beneficiaries should be made by an
                independent party who will also monitor the performance of the
                investment advice services.
                 For purposes of the exemption, the plan sponsor or other fiduciary
                is independent of the Financial Institution and Investment Professional
                if: (1) The fiduciary is not the Financial Institution, Investment
                Professional, or an affiliate; (2) the fiduciary does not have a
                relationship to or an interest in the Financial Institution, Investment
                Professional, or any affiliate that might affect the exercise of the
                fiduciary's best judgment in connection with
                [[Page 82819]]
                transactions covered by the exemption; and (3) the fiduciary does not
                receive and is not projected to receive within the current federal
                income tax year, compensation or other consideration for his or her own
                account from the Financial Institution, Investment Professional, or an
                affiliate, in excess of 2% of the fiduciary's annual revenues based
                upon its prior income tax year.
                 Some commenters urged the Department to delete the exclusion of
                employers as fiduciary investment advice providers to Title I Plans
                covering their own employees. The commenters stated that the conditions
                of the exemption are protective for transactions involving employees of
                the Financial Institution, and there is no reason to prevent employees
                from choosing their own advice provider and benefiting from their
                employer's particular area of expertise. A different commenter raised
                the concern that employees would lose access to a valuable service
                their employer provides to others. In response, the Department notes
                that employers will continue to be able to provide such services to
                employees, just as they always have, if they recoup only their direct
                expenses. The Department has decided to maintain the exclusion as it
                was proposed, because of the Department's concerns that the danger of
                abuse is compounded when the advice recipient receives recommendations
                from the employer, upon whom he or she depends for a job, to make
                investments in which the employer has a financial interest.
                 Several commenters addressed the exclusion of named fiduciaries and
                plan administrators, unless selected by a fiduciary that is independent
                of them. One commenter sought clarification with respect to a
                particular factual scenario in which a plan sponsor appoints a bank as
                a directed trustee and named fiduciary. The commenter asked whether the
                exemption would require the bank to be selected to provide advice to
                the Title I Plan by the employer, and contended that this would result
                in disparate treatment as compared to other fiduciary service
                providers. For example, the commenter stated that the Title I Plan's
                investment adviser can solicit rollovers without selection by the
                employer.
                 The Department responds that the exemption would require a bank
                that is a named fiduciary to be selected by a fiduciary that is
                independent of the bank, as defined in the exemption. As noted above,
                this exclusion is based on the significant authority of named
                fiduciaries and plan administrators over Title I Plan operations.
                 Some commenters focused on the ``independence'' requirement under
                which the fiduciary selecting the advice provider cannot receive more
                than 2% of its income in the current tax year from the Financial
                Institution, Investment Professional, or an affiliate. The commenters
                urged the Department to increase the 2% limit to as high as 20%. One
                commenter stated this definition was far more restrictive than any
                definition ever used by the Department. The Department disagrees that
                the 2% limitation is unduly restrictive, and notes that the
                Department's exemption procedure regulation provides for a presumption
                that a 2% limitation will indicate that a fiduciary is independent.\86\
                The Department did not increase the 2% limit so as to avoid any concern
                that compensation may impact the fiduciary's selection of an advice
                provider for the Title I Plan.
                ---------------------------------------------------------------------------
                 \86\ 29 CFR 2570.31(j) (definition of ``qualified independent
                fiduciary'').
                ---------------------------------------------------------------------------
                Pooled Employer Plans Under the SECURE Act
                 In connection with the exemption's exclusion of named fiduciaries
                and plan administrators unless selected by a fiduciary that is
                independent, several commenters requested additional guidance and
                clarification regarding the exemption's application to Pooled Employer
                Plans (PEPs), which were authorized by the SECURE Act, passed in
                2019.\87\ The SECURE Act mandates that a PEP must be established by a
                Pooled Plan Provider (PPP) that is designated as a named fiduciary,
                plan administrator, and the person responsible for specified
                administrative duties. Commenters envisioned that some PPPs would want
                to make investment advice available through PEPs, by utilizing
                themselves or an affiliate as the advice provider. Commenters requested
                clarification that an employer that participates in a PEP could be
                considered ``independent'' so that this exclusion would not be
                applicable despite the fact that the PPP or an affiliate is providing
                advice.
                ---------------------------------------------------------------------------
                 \87\ PEPs may not begin operating until January 1, 2021.
                ---------------------------------------------------------------------------
                 The Department believes it is premature to address issues related
                to PEPs, given their recent origination, unique structure, and
                likelihood of significant variations in fact patterns and potential
                business models, as the PEPs' sponsors decide how to structure their
                operations. In particular, the Department believes it is premature to
                provide any views regarding the ``independence'' of participating
                employers. The Department recently published a request for information
                on prohibited transactions applicable to PEPs and is separately
                considering exemptions related to these types of Plans.\88\
                ---------------------------------------------------------------------------
                 \88\ 85 FR 36880 (June 18, 2020).
                ---------------------------------------------------------------------------
                Robo-Advice
                 Section I(c)(2) of the exemption excludes from relief transactions
                that result from investment advice generated solely by an interactive
                website in which computer software-based models or applications provide
                investment advice that do not involve interaction with an Investment
                Professional (referred to herein as ``pure robo-advice''). ``Hybrid''
                robo-advice arrangements, which involve both computer software models
                and personal investment advice from an Investment Professional, are
                permitted under the exemption.
                 A detailed statutory exemption that specifically addresses computer
                model advice is set forth in ERISA section 408(b)(14), (g), and Code
                section 4975(d)(17) and 4975(f)(8), and the regulations thereunder.\89\
                The statutory exemption includes specific conditions governing the
                operation of the computer model, including a requirement that the model
                apply generally accepted investment theories and that it operate in an
                unbiased manner, and the exemption further requires that an expert
                certify that the computer model meets certain of the exemption's
                requirements.
                ---------------------------------------------------------------------------
                 \89\ 29 CFR 2550.408g-1.
                ---------------------------------------------------------------------------
                 A number of commenters objected to the exclusion of pure robo-
                advice from the class exemption, arguing that there is no reason to
                treat it differently from other types of advice that are covered in the
                exemption. Commenters described robo-advice as providing a low-cost
                option that might become less available if it is not included in the
                exemption. Commenters indicated that covering pure robo-advice would
                allow Financial Institutions to adopt a single set of policies and
                procedures for all advice arrangements, and noted that the SEC does not
                treat robo-advice differently than other forms of advice. Some argued
                that the existence of a statutory exemption should not prevent the
                Department from issuing an administrative exemption, and that there are
                other examples in which multiple exemptions are available for a certain
                transaction. Some commenters argued that the statutory exemption is
                costly and cumbersome, and expressed concern about whether it extended
                to
                [[Page 82820]]
                rollovers, even though the exemption does not, by its terms, exclude
                rollovers.
                 The final exemption maintains the exclusion of pure robo-advice. As
                noted above, the statutory exemption in ERISA section 408(b)(14), (g),
                and Code section 4975(d)(17) and 4975(f)(8), includes specific
                conditions that are tailored to computer-generated investment advice.
                This exemption, by contrast, is tailored to investment advice that is
                provided through a human Investment Professional who is supervised by a
                Financial Institution. The conditions of this exemption are not
                designed to address advice without an Investment Professional. Because
                of the different approaches, the Department does not believe that
                Financial Institutions would easily be able to develop a single set of
                conflict mitigation policies under this exemption that would govern
                both hybrid and pure robo-advice arrangements. The policies and
                procedures required by this exemption contemplate consideration of
                factors beyond those that may be considered in a pure robo-advice
                situation. A person may design a pure robo-advice model that
                incorporates other incentives than those addressed here. Further,
                without specificity as to how Financial Institutions' policies and
                procedures would address pure robo-advice in a way that improved upon
                the existing exemption, the Department is not persuaded that extending
                this exemption to cover pure robo-advice is in the interests of
                Retirement Investors and is protective of their rights, as it must find
                under ERISA section 408(a)(2) and (3) and Code section 4975(c)(2)(B)
                and (C) before issuing a new exemption. For these reasons, the
                Department has decided to retain the exclusion from the exemption, as
                proposed.
                 With regard to hybrid robo-advice arrangements that are covered by
                the exemption, one commenter suggested that the final exemption should
                require an Investment Professional who uses a computer model and
                deviates from its recommendation to provide the Retirement Investor
                with a written explanation of the reasons for the deviation. However,
                the Department has determined generally to avoid such a prescriptive
                approach to disclosure in the final exemption. Without additional
                information about the commenter's concerns related to Investment
                Professionals deviating from computer generated recommendations, the
                Department does not believe that a specific disclosure requirement is
                necessary in such circumstances.
                Discretionary Arrangements
                 Under Section I(c)(3), the exemption does not extend to
                transactions in which the Investment Professional is acting in a
                fiduciary capacity other than as an investment advice fiduciary. For
                clarity, Section I(c)(3) specifically cites the Department's five-part
                test as the governing authority for status as an investment advice
                fiduciary.
                 Several commenters opposed this exclusion and stated that the
                conditions of the exemption are sufficiently protective in the context
                of discretionary arrangements. These commenters indicated that
                Retirement Investors who want discretionary management services should
                not be treated differently than those receiving non-discretionary
                advice services.
                 After consideration of the comments, the Department is adopting
                this exclusion as proposed. The protections that are included in the
                exemption were designed specifically for non-discretionary investment
                advice arrangements, consistent with standards from other regulators
                regarding similar arrangements. The Department does not believe this
                will unfairly prejudice discretionary arrangements because the same
                pool of exemptions for discretionary arrangements currently exists that
                existed before this exemption was proposed. Additionally, the
                Department understands there are a variety of ways to avoid prohibited
                transactions in discretionary arrangements, including utilizing fee
                structures that ensure compensation does not vary based on investment
                choice.
                 Moreover, the Department believes the differences between a
                discretionary and non-discretionary arrangement are not insignificant.
                For example, the potential for conflicts in a discretionary arrangement
                is heightened because most, if not all, of the investment transactions
                will occur without interaction with the Retirement Investor. The
                Department does not believe that the conditions of this exemption are
                appropriately tailored to address such conflicts. However, the
                Department remains open to requests for additional prohibited
                transaction relief for discretionary arrangements.
                Exemption Conditions
                 Section II of the exemption sets forth the general conditions of
                the exemption. Section III establishes the eligibility requirements.
                Section IV requires parties to maintain records to demonstrate
                compliance with the exemption. Section V includes the defined terms
                used in the exemption. These sections are discussed below. In order to
                obtain prohibited transaction relief under the exemption, the Financial
                Institution and Investment Professional must comply with all of the
                conditions of the exemption, and may not waive or disclaim compliance
                with any of the conditions. Similarly, a Retirement Investor may not
                agree to waive any of the conditions.
                Investment Advice Arrangement--Section II
                 Section II sets forth conditions that govern the Financial
                Institution's and Investment Professional's investment advice
                arrangement. As discussed in greater detail below, Section II(a)
                requires Financial Institutions and Investment Professionals to comply
                with the Impartial Conduct Standards by providing advice that is in
                Retirement Investors' best interest, charging only reasonable
                compensation, and making no materially misleading statements about the
                investment transaction and other relevant matters. The Impartial
                Conduct Standards further require the Financial Institution and
                Investment Professional to seek to obtain the best execution of the
                investment transaction reasonably available under the circumstances, as
                required by the federal securities laws. Section II(b) requires
                Financial Institutions, prior to engaging in a transaction pursuant to
                the exemption, to provide a written disclosure to the Retirement
                Investor acknowledging that the Financial Institution and its
                Investment Professionals are fiduciaries under Title I and the Code, as
                applicable.\90\ The disclosure must also include a written description,
                accurate in all material respects, regarding the services to be
                provided and the Financial Institution's and Investment Professional's
                material conflicts of interest. Financial Institutions and Investment
                Professionals would also be required to document and disclose the
                reasons that a recommendation to roll over assets is in the Retirement
                Investor's best interest. Under Section II(c), the Financial
                Institution is required to establish, maintain, and enforce written
                policies and procedures prudently designed to ensure that the Financial
                Institution and its Investment Professionals comply with the Impartial
                Conduct Standards. Section II(d)
                [[Page 82821]]
                requires Financial Institutions to conduct an annual retrospective
                review.\91\ Finally, Section II(e) provides a mechanism for Financial
                Institutions to correct certain violations of the exemption conditions
                and maintain relief under the exemption.
                ---------------------------------------------------------------------------
                 \90\ As noted above, the Department does not intend the
                exemption to expand Retirement Investors' ability, such as by
                requiring contracts and/or warranty provisions, to enforce their
                rights in court or create any new legal claims above and beyond
                those expressly authorized in the Act, and the Department does not
                believe the exemption would create any such expansion.
                 \91\ One commenter suggested that the exemption should be
                separated into different exemptions with different conditions to
                reflect diverse issues of Retirement Investors who are individuals,
                small plans, and large plans. The Department has not adopted that
                suggestion because of the concern that this would be overly complex
                for Financial Institutions to implement and could lead to concerns
                about technical violations of the exemptions.
                ---------------------------------------------------------------------------
                Impartial Conduct Standards--Section II(a)
                 Financial Institutions and Investment Professionals must comply
                with the Impartial Conduct Standards by providing advice that is in
                Retirement Investors' best interest, charging only reasonable
                compensation, and making no materially misleading statements about the
                investment transaction and other relevant matters.
                Best Interest Standard
                 Section II(a)(1) requires investment advice that is, at the time it
                is provided, in the best interest of the Retirement Investor. Section
                V(b) of the exemption defines ``best interest'' advice as advice that
                ``reflects the care, skill, prudence, and diligence under the
                circumstances then prevailing that a prudent person acting in a like
                capacity and familiar with such matters would use in the conduct of an
                enterprise of a like character and with like aims, based on the
                investment objectives, risk tolerance, financial circumstances, and
                needs of the Retirement Investor, and does not place the financial or
                other interest of the Investment Professional, Financial Institution or
                any affiliate, related entity or other party ahead of the interests of
                the Retirement Investor, or subordinate the Retirement Investor's
                interests to their own.''
                 This standard is based on longstanding concepts in the Act and the
                high fiduciary standards developed under the common law of trusts, and
                is intended to comprise objective standards of care and undivided
                loyalty, consistent with the requirements of ERISA section 404. These
                longstanding concepts of law and equity were developed in significant
                part to deal with the issues that arise when agents and persons in a
                position of trust have conflicting interests, and accordingly are well-
                suited to the problems posed by conflicted investment advice.
                 The best interest standard is an objective standard that requires
                the Financial Institution and Investment Professional to investigate
                and evaluate investments, provide advice, and exercise sound judgment
                in the same way that knowledgeable and impartial professionals would.
                The standard of care is measured at the time the advice is provided,
                and not in hindsight.\92\ The standard does not measure compliance by
                reference to how investments subsequently performed or turn Financial
                Institutions and Investment Professionals into guarantors of investment
                performance; rather, the appropriate measure is whether the Investment
                Professional gave advice that was prudent and in the best interest of
                the Retirement Investor at the time the advice is provided.
                ---------------------------------------------------------------------------
                 \92\ See Donovan v. Mazzola, 716 F.2d 1226, 1232 (9th Cir.
                1983).
                ---------------------------------------------------------------------------
                 The standard also provides that Financial Institutions and
                Investment Professionals have a duty to ``not place the financial or
                other interest of the Investment Professional, Financial Institution or
                any Affiliate, Related Entity or other party ahead of the interests of
                the Retirement Investor, or subordinate the Retirement Investor's
                interests to their own.'' The Department intends for the standard to be
                interpreted and applied consistently with the standard set forth in
                Regulation Best Interest \93\ and the SEC's interpretation regarding
                the conduct standard for investment advisers.\94\
                ---------------------------------------------------------------------------
                 \93\ Regulation Best Interests' best interest obligation
                provides that a ``broker, dealer, or a natural person who is an
                associated person of a broker or dealer, when making a
                recommendation of any securities transaction or investment strategy
                involving securities (including account recommendations) to a retail
                customer, shall act in the best interest of the retail customer at
                the time the recommendation is made, without placing the financial
                or other interest of the broker, dealer, or natural person who is an
                associated person of a broker or dealer making the recommendation
                ahead of the interest of the retail customer.'' 17 CFR 240.15l-
                1(a)(1).
                 \94\ See SEC Fiduciary Interpretation, 84 FR 33671 (``An
                investment adviser's fiduciary duty under the Advisers Act comprises
                a duty of care and a duty of loyalty. This fiduciary duty requires
                an adviser `to adopt the principal's goals, objectives, or ends.'
                This means the adviser must, at all times, serve the best interest
                of its client and not subordinate its client's interest to its own.
                In other words, the investment adviser cannot place its own
                interests ahead of the interests of its client.'') (internal
                citations omitted).
                ---------------------------------------------------------------------------
                 This best interest standard allows Investment Professionals and
                Financial Institutions to provide investment advice despite having a
                financial or other interest in the transaction, so long as they do not
                place their own interests ahead of the interests of the Retirement
                Investor, or subordinate the Retirement Investor's interests to their
                own. For example, in choosing between two investments equally available
                to the investor, it is not permissible for the Investment Professional
                to advise investing in the one that is worse for the Retirement
                Investor because it is better for the Investment Professional's or the
                Financial Institution's bottom line. Because the standard does not
                forbid the Financial Institution or Investment Professional from having
                an interest in the transaction, this standard does not foreclose the
                Investment Professional and Financial Institution from being paid, nor
                does it foreclose investment advice on proprietary products or
                investments that generate third party payments. This best interest
                standard also does not impose an unattainable obligation on Investment
                Professionals and Financial Institutions to somehow identify the single
                ``best'' investment for the Retirement Investor out of all the
                investments in the national or international marketplace, assuming such
                advice were even possible at the time of the transaction.
                 Several commenters expressed support for the best interest standard
                and specifically for the phrasing aligned with Regulation Best
                Interest's conduct standard. Commenters articulated benefits to both
                Retirement Investors and to Financial Institutions that will come from
                clarity and consistency of alignment with the SEC. Some commenters
                requested that the Department specifically provide a safe harbor based
                on compliance with the SEC's requirements. According to these
                commenters, the Department should not merely rely on the phrasing in
                the securities regulations, but should also incorporate the securities
                laws enforcement through the SEC and FINRA.
                 Some commenters objected to the incorporation of the best interest
                standard and other Impartial Conduct Standards as conditions of the
                exemption. They stated that the conduct standards are duplicative for
                transactions involving Title I Plans because of the standards set forth
                in ERISA section 404. Some specifically opposed the Department's use of
                a prudence standard in the best interest standard. They noted that the
                specific word ``prudence'' is not included in the final Regulation Best
                Interest or in the NAIC Model Regulation, and, therefore, including it
                in the exemption standard would be an area of inconsistency. In
                addition, some commenters opined that the application of the best
                interest standard, including the prudence obligations, on IRAs is not
                permitted under the Fifth Circuit's Chamber opinion. In particular,
                these commenters opined that the Fifth Circuit determined that the
                Department
                [[Page 82822]]
                was acting outside its authority by adding to the requirements of the
                Code provisions that Congress chose not to apply to such accounts.
                 Other commenters maintained that the Department's proposed best
                interest standard was not sufficiently protective of Retirement
                Investors. Commenters noted that the SEC described its standard as
                ``separate and distinct from the fiduciary duty that has developed
                under the Advisers Act.'' These commenters argued that the Department
                should condition the exemption on what they referred to as a ``true''
                fiduciary standard. They stated this is what Congress intended as part
                of the statutory framework for tax-advantaged treatment accorded to
                retirement investments. Some commenters specifically objected to the
                exemption's loyalty formulation, including that it was not a true
                loyalty standard and needed alternative wording such as ``without
                regard to'' or ``solely in the interest of.''
                 The Department has included the best interest standard in the final
                exemption as it was proposed. The Department believes that the
                standard, in combination with the other conditions of the exemption,
                will protect the interests of Retirement Investors affected by the
                exemption. Although the standards of ERISA section 404 already apply to
                transactions involving Title I Plans and their participants and
                beneficiaries, incorporating the Impartial Conduct Standards as
                conditions of the exemption requires Financial Institutions to
                demonstrate compliance with the standards and increases the consequence
                of non-compliance because of the excise tax. This creates an important
                incentive for Financial Institutions to ensure compliance with the
                standards. For that reason, the Department does not believe the
                standards are unnecessary or duplicative for those Retirement Investors
                who are Title I Plan participants or beneficiaries. The Department also
                is not persuaded that it should eliminate the reference to ``prudence''
                from the best interest standard, given its importance in the Title I
                framework and longstanding application to the problems of agency that
                the exemption addresses.
                 The Department does not believe that including the Impartial
                Conduct Standards as conditions for transactions involving IRAs is
                impermissible in light of the Fifth Circuit's Chamber opinion. The
                Fifth Circuit's opinion addressed the 2016 fiduciary rule and related
                exemptions, particularly the perceived ``over-inclusiveness'' of the
                new definition of a fiduciary that the opinion indicated, in some
                circumstances, resulted in ordinary sales conduct activities causing a
                person to be classified as a fiduciary under Title I and the Code.
                Unlike the 2016 fiduciary rule and related exemptions, the present
                exemption provides relief to a more limited group of persons already
                deemed to be fiduciaries within the meaning of the five-part test and
                does not impose contract or warranty requirements on fiduciaries.\95\
                Further, the Fifth Circuit observed that the five-part test ``captured
                the essence of a fiduciary relationship known to the common law as a
                special relationship of trust and confidence between the fiduciary and
                his client.'' Chamber, 885 F.3d 360, 364 (2018) (citation omitted). The
                same five-part test exists under the Code's regulations, based on an
                identical definition of fiduciary in the Code. This exemption merely
                recognizes that fiduciaries of IRAs, if they seek to use this exemption
                for relief from prohibited transactions, should adhere to a best
                interest standard consistent with their fiduciary status and a special
                relationship of trust and confidence.
                ---------------------------------------------------------------------------
                 \95\ In connection with the description of the best interest
                standard in the proposed exemption the Department included a
                footnote referencing Code section 4975(f)(5), which defines
                ``correction'' with respect to prohibited transactions as placing a
                Plan or an IRA in a financial position not worse than it would have
                been in if the person had acted ``under the highest fiduciary
                standards.'' The footnote stated that while the Code does not
                expressly impose a duty of loyalty on fiduciaries, the exemption's
                best interest standard is intended to ensure adherence to the
                ``highest fiduciary standards'' when a fiduciary advises a Plan or
                an IRA owner under the Code. Commenters asked the Department to
                disavow this statement in the final exemption, asserting that the
                imposition of the Impartial Conduct Standards as an exemption
                condition for IRAs was rejected by the Fifth Circuit's Chamber
                opinion. The Department disagrees with the commenters'
                interpretation of the Fifth Circuit's opinion, and its application
                to this exemption which applies only to plan fiduciaries who meet
                the five-part test and which does not impose contract or warranty
                requirements on these fiduciaries.
                ---------------------------------------------------------------------------
                 The Department also disagrees with the suggestion that the best
                interest standard is not a ``true'' fiduciary standard. The Department
                acknowledges that the Best Interest Contract Exemption and other
                exemptions granted in association with the 2016 fiduciary rule used a
                loyalty formulation of ``without regard to,'' which was described as
                ``a concise expression of Title I's duty of loyalty, as expressed in
                section 404(a)(1)(A) of ERISA and applied in the context of advice.''
                \96\ In connection with concerns expressed by commenters on those
                exemptions, however, the Department had to provide specific
                confirmation that the standard was not so exacting as to prevent a
                fiduciary from being paid.\97\ The Department also provided a special
                definition of ``best interest'' in section IV of the exemption to
                accommodate concerns about proprietary products and limited menus of
                investment options that generate third party payments.\98\ It is
                important to note that for decades the Department has also articulated
                the duty of loyalty in ERISA section 404 as prohibiting a fiduciary
                from ``subordinating the interests of participants and beneficiaries in
                their retirement income to unrelated objectives.'' \99\
                ---------------------------------------------------------------------------
                 \96\ See Best Interest Contract Exemption, 81 FR 21002, 21026
                (April 8, 2016).
                 \97\ Id. at 21029.
                 \98\ Id. at 21080.
                 \99\ See e.g., Advisory Opinion 2008-05A (June 27, 2008);
                Advisory Opinion No. 93-33A (Dec. 16, 1993); Advisory Opinion 85-36A
                (Oct. 23, 1985); Letter to James K. Tam (June 14, 1983); Letter to
                Harold G. Korbee (Apr. 22, 1981). The Department has also repeated
                this articulation of the loyalty standard in recent proposed and
                final regulations. See Financial Factors in Selecting Plan
                Investments final rule, 85 FR 72846, 72847 (Nov. 13, 2020) (In
                describing prior guidance on environmental, social, and corporate
                governance investing, noting that the Department ``has construed the
                requirements that a fiduciary act solely in the interest of, and for
                the exclusive purpose of providing benefits to, participants and
                beneficiaries as prohibiting a fiduciary from subordinating the
                interests of participants and beneficiaries in their retirement
                income to unrelated objectives.''). See also Fiduciary Duties
                Regarding Proxy Voting and Shareholder Rights proposed rule, 85 FR
                55219, 52220-21 (September 4, 2020) (In discussing prior
                interpretations of proxy voting, noting that in 1994 ``the
                Department also reiterated its view that ERISA does not permit
                fiduciaries, in voting proxies or exercising other shareholder
                rights, to subordinate the economic interests of participants and
                beneficiaries to unrelated objectives.'').
                ---------------------------------------------------------------------------
                 As set forth above, however, the Department notes that the
                exemption's best interest standard requires Financial Institutions and
                Investment Professionals to not ``place the financial or other
                interests of the Investment Professional, Financial Institution or any
                affiliate, related entity or other party ahead of the interests of the
                Retirement Investor, or subordinate the Retirement Investor's interests
                to their own.'' The duty not to subordinate the Retirement Investor's
                interests to their own is the standard applicable to investment
                advisers, who are fiduciaries under securities laws.\100\ Although the
                SEC indicated in Regulation Best Interest that it was not subjecting
                broker-dealers to ``a wholesale and complete application of the
                existing fiduciary standard under the Advisers Act,'' it also said,
                ``[a]t the time a recommendation is made, key elements of the
                Regulation Best Interest standard of conduct that applies to broker-
                dealers will be similar to key elements of the
                [[Page 82823]]
                fiduciary standard for investment advisers.'' \101\
                ---------------------------------------------------------------------------
                 \100\ SEC Fiduciary Interpretation, 84 FR 33671.
                 \101\ Regulation Best Interest Release, 84 FR 33321-33322. The
                SEC stated that the phrasing in Regulation Best Interest (``without
                placing the financial or other interest . . . ahead of the interest
                of the retail customer'') aligns with an investment adviser's
                fiduciary duty, noting the discussion in the SEC Fiduciary
                Interpretation (``This means the adviser must, at all times, serve
                the best interest of its client and not subordinate its client's
                interest to its own. In other words, the investment adviser cannot
                place its own interests ahead of the interests of its client.'') 84
                FR 33671.
                ---------------------------------------------------------------------------
                 Although the best interest standard is intended to be consistent
                with the securities law standards as discussed above, the Department
                declines to provide a safe harbor for compliance with the standards as
                interpreted by the SEC or FINRA. The Department confirms that it will
                coordinate with other regulators, including the SEC, on enforcement
                strategies and interpretive issues to the extent appropriate, but it
                cannot simply defer to other regulators on how best to discharge its
                own interpretive and enforcement responsibilities under Title I and the
                Code.\102\ When Congress enacted the Act, it made a deliberate decision
                to entrust the protection of Retirement Investors to the Secretary of
                Labor, subject to an overarching regulatory structure that departs in
                significant ways from the securities laws (e.g., by creating a
                prohibited transaction structure that flatly prohibits many
                transactions, such as those at issue in this exemption, unless the
                Department first grants an exemption after making statutorily required
                participant-protective findings). While the Department has exercised
                its discretion in this exemption to incorporate a best interest
                standard that it believes is consistent with the securities law
                standard, it nevertheless retains full interpretive responsibility
                over, and must account for, the Title I and Code provisions at issue in
                this exemption, as well as the terms of the exemption, and for the
                protection of Retirement Investors.
                ---------------------------------------------------------------------------
                 \102\ See, e.g., ERISA sections 502, 504, 505, and
                Reorganization Plan No. 4 of 1978.
                ---------------------------------------------------------------------------
                Additional Guidance on the Best Interest Standard
                 A few commenters requested additional guidance on the best interest
                standard. One commenter asked the Department to clarify how Title I's
                standards differed from the Impartial Conduct Standards. Another
                commenter asked the Department to make clear what an Investment
                Professional would be required to do to satisfy the standards, other
                than engaging in a prudent process. In this regard, the Department
                notes that the exemption is applicable solely to ERISA section 406 and
                Code section 4975; it does not provide an exemption from a Title I
                fiduciary's obligations under ERISA section 404.
                 As set forth above, the Department does not believe there is a
                distinction between ERISA's section 404 standards of prudence and
                loyalty and the Impartial Conduct Standards, given that the best
                interest standard includes a prudence obligation and the Department has
                in the past described the duty of loyalty as prohibiting fiduciaries
                from subordinating the interests of participants and beneficiaries in
                their retirement income to unrelated objectives
                 Financial Institutions wishing to be certain that they complied
                with the ERISA section 404 standard and the Impartial Conduct Standards
                would adopt rigorous policies and procedures to align the interests of
                Investment Professionals with their Retirement Investor customers,
                refrain from creating incentives for Investment Professionals to
                violate the Impartial Conduct Standards, and prudently oversee the
                implementation and enforcement of the policies and procedures.
                Investment Professionals would comply with the Financial Institution's
                policies and procedures, engage in a prudent process in recommending
                investment products, and ensure that their advice does not put the
                interests of the Investment Professional, Financial Institution, or
                other party ahead of the interests of the Retirement Investor.\103\
                ---------------------------------------------------------------------------
                 \103\ One commenter asked the Department to explain the
                difference between the exemption's best interest standard and a
                suitability standard. Given the recent developments in conduct
                standards applicable to broker-dealers and insurance agents, the
                Department does not believe it is appropriate or necessary for it to
                addresses these differences.
                ---------------------------------------------------------------------------
                 One commenter asked the Department to clarify the remedies
                available to a participant under Title I who receives fiduciary
                investment advice to roll over assets from a Title I Plan to an IRA.
                Specifically, the commenter sought confirmation that whenever a
                participant is the recipient of advice, the participant retains all of
                the rights and remedies under Title I even if the investment advice
                provider is selected by the participant's employer. The Department
                responds that individual participants and beneficiaries in a Title I
                Plan have a cause of action under ERISA section 502(a) for prohibited
                transactions, even if the investment advice provider is selected by the
                employer. As noted earlier, the Act does not permit exemptions to
                release fiduciaries from their Title I obligations under ERISA section
                404 to a Plan, and its remedies remain available.
                Monitoring
                 In connection with the best interest standard, several commenters
                raised concerns that the conditions of the exemption could require
                Financial Institutions to provide ongoing monitoring services of
                certain investment property. The Department stated in the preamble to
                the proposed exemption that:
                 Financial Institutions should carefully consider whether certain
                investments can be prudently recommended to the individual
                Retirement Investor in the first place without ongoing monitoring of
                the investment. Investments that possess unusual complexity and
                risk, for example, may require ongoing monitoring to protect the
                investor's interests.
                 Some commenters interpreted this statement to require Financial
                Institutions and Investment Professionals to monitor certain
                investments. According to the commenters, any obligation for broker-
                dealers to monitor investments would be inconsistent with the
                securities laws. Another commenter stated that the monitoring
                requirement is inconsistent with the prudence standards because the
                Department's regulation at 29 CFR 2550.404a-1 regarding a fiduciary's
                duty of prudence in connection with investment decisions does not
                require account monitoring. Commenters asked the Department to confirm
                that the exemption does not require Financial Institutions or
                Investment Professionals to provide monitoring, particularly where the
                Financial Institution clearly discloses it will not do so. Commenters
                also stated the Department should not impose ongoing monitoring
                requirements based on a vague standard of ``unusual complexity and
                risk.''
                 Other commenters asked for more guidance on when monitoring would
                be required. They requested more specificity on which investments are
                considered complex and risky as described in the preamble of the
                proposed exemption. Some commenters sought the Department's assurance
                that annuities would not require ongoing monitoring. However, one
                commenter asserted that the Department's statement on monitoring did
                not go far enough; an ongoing fiduciary relationship should require
                ongoing monitoring. At the very least, this commenter noted, the
                Department should adopt the position that the SEC takes with regard to
                investment advisers' monitoring obligations, that for advice that is
                provided on a regular basis, there should be some duty to monitor
                [[Page 82824]]
                consistent with the nature of that relationship.
                 As was stated in the proposal, the Department confirms that nothing
                in the final exemption requires Financial Institutions or Investment
                Professionals to provide ongoing monitoring services. Of course, the
                exemption's general prohibition against misleading statements applies,
                and Financial Institutions and Investment Professionals should be clear
                and candid with Retirement Investors about the existence, scope, and
                duration of any monitoring services. Accordingly, the Department does
                not believe it is requiring broker-dealers to engage in any activity
                that is not permitted under securities laws or that it is barring
                broker-dealers from recommending certain classes of investments. The
                Department did not require all Financial Institutions and Investment
                Professionals to offer monitoring because the exemption takes the
                approach of preserving the availability of a wide variety of investment
                advice arrangements and products. However, as part of making a best
                interest recommendation, the Department expects that Financial
                Institutions and Investment Professionals will consider whether the
                investment can be prudently recommended without some mechanism or plan
                for ongoing monitoring. To the extent that prudence requires ongoing
                monitoring, the final exemption does not require that such monitoring
                be done by the Financial Institution or Investment Professional; such
                monitoring could be performed by a third party, but the advice
                fiduciary should clearly explain the need for monitoring to the
                investor when making the recommendation.
                 In response to requests for guidance identifying specific products
                that will require monitoring, or what constitutes a product of unusual
                complexity and risk, the Department notes that Financial Institutions
                and Investment Professionals will need to make these decisions on a
                case-by-case basis. The Department expects that Financial Institutions
                and Investment Professionals have the expertise necessary to evaluate
                the need for monitoring based on all the facts and circumstances.
                Reasonable Compensation
                 Section II(a)(2) of the exemption includes a reasonable
                compensation standard. The exemption provides that compensation
                received, directly or indirectly, by the Financial Institution,
                Investment Professional, and their affiliates and related entities for
                their services is not permitted to exceed reasonable compensation
                within the meaning of ERISA section 408(b)(2) and Code section
                4975(d)(2).
                 The obligation to pay no more than reasonable compensation to
                service providers has been long recognized under Title I and the Code.
                The statutory exemptions in ERISA section 408(b)(2) and Code section
                4975(d)(2) expressly require all types of services arrangements
                involving Plans and IRAs to result in no more than reasonable
                compensation to the service provider. Investment Professionals and
                Financial Institutions--when acting as service providers to Plans or
                IRAs--have long been subject to this requirement, regardless of their
                fiduciary status.
                 The reasonable compensation standard requires that compensation not
                be excessive, as measured by the market value of the particular
                services, rights, and benefits the Investment Professional and
                Financial Institution are delivering to the Retirement Investor. Given
                the conflicts of interest associated with the commissions and other
                payments that would be covered by the exemption, and the potential for
                self-dealing, it is particularly important that Investment
                Professionals and Financial Institutions adhere to these statutory
                standards, which are rooted in common law principles.
                 The reasonable compensation standard applies to all transactions
                under the exemption, including investment products that bundle services
                and investment guarantees or other benefits, such as with annuities. In
                assessing the reasonableness of compensation in connection with these
                products, it is appropriate to consider the value of the guarantees and
                benefits as well as the value of the services. When assessing the
                reasonableness of a charge, one generally needs to consider the value
                of all the services and benefits provided for the charge, not just
                some. If parties need additional guidance in this respect, they should
                refer to the Department's interpretations under ERISA section 408(b)(2)
                and Code section 4975(d)(2).
                 One commenter expressed support for the proposed exemption's
                reasonable compensation requirement. However, several other commenters
                maintained that the requirement is not specific enough and too lenient.
                The commenters objected to the exemption not requiring recommendation
                of investments with the lowest fees. One commenter stated that, by
                focusing on the ``market value,'' the standard may incorporate existing
                practices that involve conflicts of interest and inflated prices. The
                same commenter stated that applying a fact-specific test to the
                reasonableness of fees encourages investment advice providers to
                contrive reasons why compensation is reasonable.
                 As the Department indicated in the preamble to the proposed
                exemption, and reiterates here, the reasonableness of fees will depend
                on all the facts and circumstances at the time of the recommendation.
                The Department outlines several of those factors below which are
                intended to ensure the objective reasonableness of the fee. Several
                factors inform whether compensation is reasonable, including the nature
                of the service(s) provided, the market price of the service(s) and/or
                the underlying asset(s), the scope of monitoring, and the complexity of
                the product. No single factor is dispositive in determining whether
                compensation is reasonable; the essential question is whether the
                charges are reasonable in relation to what the investor receives.
                 The Department did not intend to suggest that reasonableness will
                be assessed solely against the existing market practices. The
                reasonable compensation standard will not be met if the fees bear
                little relationship to the value of the services actually rendered. And
                separately, the exemption will not be satisfied if the Financial
                Institution does not establish, maintain, and enforce written policies
                and procedures prudently designed to ensure that the Financial
                Institution and its Investment Professionals comply with the reasonable
                compensation standard in connection with covered fiduciary advice and
                transactions.
                 One commenter stated that the reasonable compensation requirement
                is unnecessary because it is already applicable to Title I fiduciaries
                under ERISA section 408(b)(2).\104\ Another commenter asserted that the
                reference to ERISA section 408(b)(2) indicated the exemption would
                adopt not only the substance but the established process for reasonable
                compensation determinations (i.e., a determination made by an
                independent Plan or IRA fiduciary who engages the service provider).
                ---------------------------------------------------------------------------
                 \104\ See also Code section 4975(d)(2).
                ---------------------------------------------------------------------------
                 Incorporating the reasonable compensation standard as a condition
                of relief in this exemption increases the consequence of non-compliance
                and improves the protections of the exemption. It is also a critical
                protection in the context of an exemption which provides relief not
                only for prohibited transaction violations under section 406(a) of
                ERISA, but for self-dealing violations under section 406(b).\105\ In
                [[Page 82825]]
                the context of this exemption, the standard serves the important
                function of preventing investment advice fiduciaries from overcharging
                their Retirement Investor customers, despite the conflicts of interest
                associated with their compensation.
                ---------------------------------------------------------------------------
                 \105\ See also Code section 4975(c).
                ---------------------------------------------------------------------------
                 In this regard, one commenter suggested that Investment
                Professionals should be required to disclose, in writing, the reasons
                that the Investment Professional is not recommending an investment with
                lower fees and the reasons the recommendation is more beneficial to the
                Retirement Investor. Thus, the Financial Institution would be required
                to demonstrate, in writing, that the compensation arising from an
                investment is reasonable and in the Retirement Investor's best
                interest.
                 Although the exemption places the burden on the Financial
                Institution and Investment Professional not to charge fees in excess of
                reasonable compensation, the Department declines to require
                documentation as suggested by the commenter. Under the exemption, the
                Financial Institution and Investment Professional are not required to
                recommend the transaction that is the lowest cost or that generates the
                lowest fees without regard to other relevant factors. In fact, the
                Department agrees with commenters that recommendations of the ``lowest
                cost'' security or investment strategy, without consideration of other
                factors, could in in some cases even violate the exemption. In
                addition, given the wide variety of investment products and fee
                structures available to investors, the commenter that asked for
                documentation did not provide a useful model to define lower fee
                investments that would serve as benchmarks for these purposes.
                 One commenter suggested that the exemption text should specifically
                provide that the cost of an investment product is a factor, although it
                need not be the determinative factor, in applying the best interest
                standard. While the Department agrees that the cost of an investment
                product will be a factor in every recommendation, the best interest
                standard envisions that all of the characteristics of an investment
                product--not just its cost--will be evaluated based on Retirement
                Investors' investment objectives, risk tolerance, financial
                circumstances, and needs. Therefore, the Department has not added a
                reference to cost to the best interest standard or elsewhere in the
                Impartial Conduct Standards.
                Best Execution
                 Section II(a)(2)(B) of the exemption requires, in accordance with
                the federal securities laws, that the Financial Institution and
                Investment Professional seek to obtain the best execution of the
                investment transaction reasonably available under the circumstances.
                Financial Institutions and Investment Professionals subject to federal
                securities laws such as the Securities Act of 1933, the Securities
                Exchange Act of 1934, and the Investment Advisers Act of 1940, and
                rules adopted by FINRA and the Municipal Securities Rulemaking Board
                (MSRB), are obligated to adhere to a longstanding duty of best
                execution. As described recently by the SEC, ``[a] broker-dealer's duty
                of best execution requires a broker-dealer to seek to execute
                customers' trades at the most favorable terms reasonably available
                under the circumstances.'' \106\ This condition complements the
                reasonable compensation standard set forth in the exemption.
                ---------------------------------------------------------------------------
                 \106\ Regulation Best Interest Release, 84 FR 33373, note 565.
                ---------------------------------------------------------------------------
                 The Department applies the best execution requirement consistent
                with the federal securities laws. Financial Institutions that are FINRA
                members satisfy this subsection if they comply with the best execution
                standards under federal securities laws and FINRA rules 2121 (Fair
                Prices and Commissions) and 5310 (Best Execution and Interpositioning),
                or any successor rules in effect at the time of the transaction, as
                interpreted by FINRA. Financial Institutions engaging in a purchase or
                sale of a municipal bond satisfy this subsection if they comply with
                the standards in MSRB rules G-30 (Prices and Commissions) and G-18
                (Best Execution), or any successor rules in effect at the time of the
                transaction, as interpreted by MSRB. Financial Institutions that are
                subject to and comply with the fiduciary duty under section 206 of the
                Investment Advisers Act--which, as described by the SEC, encompasses a
                duty to seek best execution--will also satisfy this subsection.\107\
                ---------------------------------------------------------------------------
                 \107\ SEC Fiduciary Interpretation, 84 FR 33674-75 (Section
                II.B.2 ``Duty to Seek Best Execution'').
                ---------------------------------------------------------------------------
                 One commenter expressed general support but also stated that the
                exemption should clarify that the ``best execution'' standard for
                executing portfolio transactions includes not only the price of the
                transaction itself but, if applicable, fees and expenses including
                commissions that provide the most favorable total cost or proceeds
                reasonably obtainable under the circumstances. In response, the
                Department notes that the exemption's requirement that the Financial
                Institution and Investment Professional seek to obtain best execution
                is the second part of an overarching ``reasonable compensation''
                condition which is not limited to best execution. As outlined above,
                the best execution requirement is consistent with federal securities
                law, and compliance by the Financial Institution and Investment
                Professional with the applicable statutory and regulatory provisions is
                sufficient to comply with the requirement. The condition builds upon
                Section II(a)(2)(A), which requires that compensation not exceed
                reasonable compensation. To the extent that the applicable securities
                law provisions do not address certain fees and expenses, those amounts
                are still captured in the overall requirement that the compensation not
                exceed reasonable compensation.
                 A number of commenters broadly objected to the inclusion of a best
                execution condition. The general critique was that the condition
                duplicates existing securities laws and is, therefore, unnecessary. In
                conjunction with this critique, multiple commenters argued that the
                best execution condition could result in the Department creating
                divergent and inconsistent interpretations of the best execution rule
                as compared to interpretations by FINRA, the SEC, and the MSRB. One
                commenter viewed the best execution requirement as an existing
                fiduciary obligation under ERISA section 404, stating that Title I
                fiduciaries are already obligated to seek to obtain the most favorable
                terms in a transaction, but should not lose the exemption for failure
                to do so.
                 The Department has considered these comments, but determined to
                retain the best execution condition. With respect to the exemption's
                application to Covered Principal Transactions, the condition will
                provide protection to Retirement Investors that may not be provided by
                the more general reasonable compensation requirement. The Department
                believes that the best execution requirement is a meaningful way to do
                so. The Department exercises its interpretive authority here to take
                the position that Financial Institutions and Investment Professionals
                that comply with applicable securities laws and their successors will
                satisfy this condition of the exemption, because of this requirement's
                origination in securities law. As a result, the Department does not
                believe the condition will result in divergent or inconsistent
                interpretations of securities laws.
                 Two additional commenters raised questions regarding the
                expansiveness of the condition. One commenter
                [[Page 82826]]
                objected to the best execution condition on the grounds that Financial
                Institutions might rely on third parties, such as trustees or
                custodians, to execute particular transactions with respect to which
                they provided investment advice. A second commenter requested that the
                Department clarify that the best execution requirement is limited to
                circumstances similar to those covered by FINRA rules 2121 and 5310.
                With respect to both of these comments, the Department notes that the
                best execution condition is applicable as it would otherwise be
                applicable under the federal securities laws.
                Misleading Statements
                 Section II(a)(3) requires that statements by the Financial
                Institution and its Investment Professionals to the Retirement Investor
                about the recommended transaction and other relevant matters are not
                materially misleading at the time they are made. Other relevant matters
                include fees and compensation, material conflicts of interest, and any
                other fact that could reasonably be expected to affect the Retirement
                Investor's investment decisions. For example, the Department would
                consider it materially misleading for the Financial Institution or
                Investment Professional to include any exculpatory clauses or
                indemnification provisions in an arrangement with a Retirement Investor
                that are prohibited by applicable law.\108\
                ---------------------------------------------------------------------------
                 \108\ See, e.g., ERISA section 410 and see also ERISA
                Interpretive Bulletin 75-4--Indemnification of fiduciaries. (``The
                Department of Labor interprets section 410(a) as rendering void any
                arrangement for indemnification of a fiduciary of an employee
                benefit plan by the plan. Such an arrangement would have the same
                result as an exculpatory clause, in that it would, in effect,
                relieve the fiduciary of responsibility and liability to the plan by
                abrogating the plan's right to recovery from the fiduciary for
                breaches of fiduciary obligations.'')
                ---------------------------------------------------------------------------
                 The Department received a few comments on this requirement in the
                proposal. One commenter stated this standard is unnecessary because
                misleading statements are already addressed by the proposal's
                disclosure requirement. Another commenter asked the Department to
                clarify what is considered a ``misleading statement.'' Other commenters
                suggested that the Department expand the standard to specifically
                include material omissions because material omissions may be equally
                damaging to a Retirement Investor's understanding.
                 The Department has not changed the specific language in Section
                II(a)(3) from the proposal. Misleading statements are not necessarily
                addressed by the exemption's disclosure requirement, which is limited
                to certain specific topics. Further, the Department notes that the
                requirement is to avoid ``materially misleading'' statements, so as to
                provide a standard for the condition and avoid uncertainty.
                 The Department agrees with commenters that materially misleading
                statements are properly interpreted to include statements that omit a
                material fact necessary in order to make the statements, in light of
                the circumstances under which they were made, not misleading.
                Retirement Investors are clearly best served by statements and
                representations that are free from material misstatements and
                omissions. Financial Institutions and Investment Professionals best
                promote the interests of Retirement Investors by ensuring that accurate
                communications are a consistent standard in all their interactions with
                their customers.
                 In connection with the prohibition against misleading statements in
                Section II(a)(3), one commenter reacted to the Department's preamble
                statement about exculpatory statements. The commenter objected on
                several grounds, including the view that this statement effectively
                incorporates state and local laws that may vary and, thus, undermines
                the Act's aim to provide a uniform national standard in the retirement
                space. The commenter opined that this statement creates an uncertain
                and unworkable standard and even Financial Institutions that attempt to
                comply in good faith may lose the exemption if they inadvertently fail
                to comply with a law.
                 The Department does not believe that the inclusion of an
                exculpatory statement that is prohibited by applicable law is fairly
                characterized as an inadvertent failure to comply with the law.
                Financial Institutions that provide fiduciary investment advice to
                Retirement Investors should be well aware of the laws in the
                jurisdictions within which they operate. If a Financial Institution
                fails to apprise itself of its legal responsibilities, it should not be
                permitted to rely upon an exemption that includes a best interest
                standard for advice that incorporates the principles of care, skill,
                prudence, and diligence under the circumstances then prevailing that a
                prudent person acting in a like capacity and familiar with such matters
                would use in the conduct of an enterprise of a like character and with
                like aims. Permitting false and misleading statements that have the
                effect of dissuading a Retirement Investor from seeking lawfully
                available remedies is not consistent with the requirement, under Title
                I and the Code, that the Department find that an exemption is
                protective of the rights of participants and beneficiaries of Plans and
                IRA owners. Furthermore, the Department notes that all Title I
                fiduciaries remain subject to the uniform fiduciary responsibility
                provisions in ERISA section 404 with respect to Title I Plan assets.
                Finally, the Department has included provisions in the exemption, which
                enable fiduciaries to cure violations of the exemption conditions,
                under certain circumstances, and thereby avoid loss of the exemption.
                Disclosure--Section II(b)
                 Section II(b) of the exemption requires the Financial Institution
                to provide certain written disclosures to the Retirement Investor prior
                to engaging in any transactions pursuant to the exemption. The
                Financial Institution must acknowledge, in writing, that the Financial
                Institution and its Investment Professionals are fiduciaries under
                Title I and the Code, as applicable, with respect to any fiduciary
                investment advice provided by the Financial Institution or Investment
                Professional to the Retirement Investor. The Financial Institution must
                also provide a written description of the services to be provided and
                material conflicts of interest arising out of the services and any
                recommended investment transaction. The description must be accurate in
                all material respects. The Financial Institution also must provide
                documentation of the specific reasons that any recommendation to roll
                over assets from one Plan or IRA to another Plan or IRA, or from one
                type of account to another, is in the Retirement Investor's best
                interest.
                 The disclosure obligations are designed to protect Retirement
                Investors by enhancing the quality of information they receive in
                connection with fiduciary investment advice. The disclosures should be
                in plain English, taking into consideration Retirement Investors' level
                of financial experience. The requirement can be satisfied through any
                disclosure, or combination of disclosures, required to be provided by
                other regulators so long as the disclosure required by Section II(b) is
                included. Once disclosure has been provided, the Financial Institution
                is not obligated to provide it again, except at the Retirement
                Investor's request or if the information has materially changed.
                Written Fiduciary Acknowledgment
                 Section II(b)(1) of the final exemption includes the requirement to
                provide Retirement Investors with a written fiduciary acknowledgment as
                proposed. This disclosure is designed to ensure that the fiduciary
                nature of the
                [[Page 82827]]
                relationship is clear to the Financial Institution and Investment
                Professional, as well as the Retirement Investor, at the time of the
                investment transaction.
                 This exemption gives broad relief for a wide range of activities
                that fiduciaries otherwise would be prohibited from engaging in. Given
                this wide field of action, the Department has concluded that clear
                disclosure is one of the necessary protections for Retirement
                Investors. A Financial Institution and Investment Professional that
                seek to provide investment advice to a Retirement Investor and
                otherwise engage in a relationship that satisfies the five-part test
                should, at a minimum (if they wish to avail themselves of this
                particular exemption), make a conscious up-front determination of
                whether they are acting as fiduciaries; tell their Retirement Investor
                customers that they are rendering advice as fiduciaries; and, based on
                their conscious decision to act as fiduciaries, implement and follow
                the exemption's conditions. The requirement also supports Retirement
                Investors' ability to choose a provider of advice that is a fiduciary
                within the meaning of Title I and the Code.
                 The written fiduciary acknowledgment supports the exemption's
                objectives of preserving the availability of a wide variety of business
                models and expanding investor choice. Retirement Investors benefit from
                knowing if they are receiving advice from a fiduciary. Further, this
                disclosure increases the likelihood that Financial Institutions and
                Investment Professionals will take their compliance obligations
                seriously. This exemption contemplates that the Financial Institution
                and Investment Professional will put down a marker as fiduciaries when
                they indeed are acting as such. Financial Institutions and Investment
                Professionals may not rely on the exemption merely as a back-up
                protection for engaging in possible prohibited transactions when their
                ultimate intention is to deny the fiduciary nature of their investment
                advice.
                Model Language
                 To assist Financial Institutions and Investment Professionals in
                complying with this condition of the exemption, the Department provides
                the following model fiduciary acknowledgment language as an example of
                language that will satisfy the disclosure requirement in Section
                II(b)(1):
                 When we provide investment advice to you regarding your
                retirement plan account or individual retirement account, we are
                fiduciaries within the meaning of Title I of the Employee Retirement
                Income Security Act and/or the Internal Revenue Code, as applicable,
                which are laws governing retirement accounts. The way we make money
                creates some conflicts with your interests, so we operate under a
                special rule that requires us to act in your best interest and not
                put our interest ahead of yours.
                 In addition, although the exemption does not require it, Financial
                Institutions and Investment Professionals could more fully explain the
                exemption's terms with the following model disclosure:
                 Under this special rule's provisions, we must:
                 Meet a professional standard of care when making
                investment recommendations (give prudent advice);
                 Never put our financial interests ahead of yours when
                making recommendations (give loyal advice);
                 Avoid misleading statements about conflicts of interest,
                fees, and investments;
                 Follow policies and procedures designed to ensure that we
                give advice that is in your best interest;
                 Charge no more than is reasonable for our services; and
                 Give you basic information about conflicts of interest.
                Discussion of Comments
                 A few commenters expressed support for the written fiduciary
                acknowledgment. A number of other commenters objected to the
                acknowledgment condition in the proposal. Some commenters stated that
                it would require them to say they were fiduciaries at the outset of a
                relationship, at a time when the ongoing nature of the relationship may
                be uncertain, which some commenters said would be unworkable. Some
                asserted that the written fiduciary acknowledgment requirement would
                deter some financial services providers from relying on the exemption
                because of fear of increased liability, thus causing Retirement
                Investors to lose access to the full range of investment advice
                arrangements. Several commenters argued that Financial Institutions
                will not be fiduciaries for all purposes, including under securities
                laws, and that the acknowledgement could confuse investors and also
                potentially undermine the purpose of the SEC's Form CRS as a
                comprehensive source of investor information. Some of these commenters
                said that they already disclose their duties under the best interest
                standard under Regulation Best Interest and believed that a similar
                disclosure would more accurately characterize their duties to
                Retirement Investors under the exemption. Some of these commenters also
                said that the proposal was inconsistent with other exemptions such as
                PTE 84-24, which have traditionally covered such inadvertent
                fiduciaries.
                 Some commenters said the disclosure was inconsistent with the Fifth
                Circuit's Chamber opinion because the statement would determine
                fiduciary status, rather than the five-part test. Other commenters
                argued that the fiduciary acknowledgment could create a unilateral
                contract between the Financial Institution and the Retirement Investor,
                which they said was also impermissible in light of the Fifth Circuit's
                Chamber opinion. Some expressed concern about interaction with other
                laws, including the possibility that the acknowledgment could be
                considered to create a ``contractual fiduciary duty'' under
                Massachusetts securities law which could impose additional requirements
                on broker-dealers.
                 Other commenters described the standard as not providing enough
                protection for Retirement Investors. According to these commenters, the
                exemption's best interest standard is not a ``true'' fiduciary
                standard. Some commenters also indicated the lack of a ``true''
                fiduciary standard makes it misleading for Financial Institutions to
                disclose that they are fiduciaries and thereby causes Retirement
                Investors to expect protections that they will not in fact receive.
                These commenters pointed to the Act's legislative purpose to provide
                tax-advantaged accounts with more protection for participants than
                other, existing standards. Some commenters noted that the Regulation
                Best Interest standard is new, and the Department cannot determine that
                it offers the necessary protections until it has been fully tested in
                the market. One commenter stated that the fiduciary acknowledgement
                would allow investment advice providers to ``pose'' as fiduciaries and
                give non-fiduciary advice to Retirement Investors, who are depending on
                them for important decisions.
                 Some commenters suggested alternatives to the fiduciary
                acknowledgement, such as requiring an acknowledgment of the
                applicability of the best interest standard. Commenters said this would
                avoid unnecessary complexity and preserve Retirement Investors' access
                to low-cost, high quality advice. One commenter suggested that the
                Department work on an expanded version of the SEC Form CRS which would
                explain the standards applicable to Title I and Code fiduciaries,
                broker-dealers, and investment advisers. However, other commenters
                opposed the idea of a
                [[Page 82828]]
                disclosure of the best interest standard, expressing concern that any
                expansion of required disclosure would cause even more Retirement
                Investor confusion. According to these commenters, any problems
                associated with a fiduciary acknowledgment--including increased
                liability--could also apply to acknowledgment of the best interest
                standard.
                 The Department has carefully considered comments on the requirement
                to provide written acknowledgment of fiduciary status. The Department
                believes the acknowledgment ensures clarity as to the nature of the
                relationship between the parties, supports Retirement Investors'
                ability to choose a provider of advice that is a fiduciary within the
                meaning of Title I and the Code, and promotes compliance with the
                conditions of the exemption. To increase that clarity, the voluntary
                model disclosure includes disclosure of the best interest standard.
                Financial Institutions that do not want to act as fiduciaries can also
                make that clear and act accordingly. The five-part test, as interpreted
                above, and Interpretive Bulletin 96-1 regarding participant investment
                education, provide Financial Institutions and Investment Professionals
                a clear roadmap for determining when they are, and are not, Title I and
                Code fiduciaries.
                 The Department disagrees with commenters who stated that the
                disclosure could be misleading to Retirement Investors because the
                exemption's best interest standard is not, in their assessment, a
                ``true'' fiduciary standard. The exemption is only applicable to
                ``fiduciaries'' within the meaning of Title I and the Code.
                Accordingly, the acknowledgment does not mislead investors as to the
                nature of the advice relationship, but rather accurately recites the
                Financial Institution's and Investment Professional's fiduciary status
                under Title I and the Code. Moreover, as discussed above, although the
                best interest standard does not include a ``without regard to''
                formulation of the loyalty standard, the standard is consistent with
                interpretive statements by the Department as to Title I's duty of
                loyalty in other contexts.
                 With respect to the commenters who stated they should not have to
                acknowledge fiduciary status if they are uncertain as to whether they
                satisfy the five-part test, the Department believes, in light of the
                broad scope of relief in the exemption, that it is critical for
                Financial Institutions and Investment Professionals who choose to rely
                on the exemption to determine up-front if they intend to act as
                fiduciaries, and structure their relationship with the Retirement
                Investor accordingly. Financial Institutions are unlikely to comply
                fully with the exemption if they are simply relying on the exemption as
                a fallback position in the event that a primary argument of non-
                fiduciary status fails. Financial services providers that are not
                fiduciaries have no need of this exemption. Financial services
                providers that are fiduciaries, however, have a statutory obligation to
                adhere to the prohibited transaction rules or meet the terms of the
                exemption. Compliance with the law turns on financial services
                providers knowing whether or not they are acting as fiduciaries and
                acting in accordance with that understanding.
                 This exemption is not designed as a backup method of compliance for
                Financial Institutions that intend to deny the fiduciary nature of
                their investment advice despite their actions to the contrary. Instead,
                it is intended to provide broad relief for parties who are indeed
                fiduciaries under the five-part test, as manifested by their purposes
                and actions, and who implement fiduciary structures to govern their
                relationship with their customers. In response to comments asserting
                inconsistency of this exemption with PTE 84-24, which does not require
                written fiduciary acknowledgment, the Department responds that it is
                the responsibility of the Department to craft exemptions to ensure they
                are protective of and in the interests of plans and plan participants.
                The conditions in the Department's exemptions are designed to address
                the scope of the relief in the exemption and the attendant conflicts of
                interest. The Department has determined that the written fiduciary
                acknowledgment serves as an important safeguard in connection with the
                very broad grant of relief in this exemption from the self-dealing
                prohibitions of Title I and the Code. Other pre-existing prohibited
                transaction exemptions that do not have a fiduciary acknowledgment as a
                requirement, including statutory exemptions, remain available as
                alternatives.
                 As for the related argument that some financial service providers
                will withdraw their services rather than provide their Retirement
                Investor customers a written fiduciary acknowledgment, the Department
                does not believe that will have significant effects on Retirement
                Investors' choices. The exemption in fact offers new exemptive relief
                for Financial Institutions and Investment Professionals that provide
                fiduciary investment advice to Retirement Investors. Pre-existing
                exemptions, with different conditions, remain in place as alternatives.
                And, for Financial Institutions and Investment Professionals that are
                not fiduciaries, this exemption is unneeded.
                 The Department also does not believe that the possibility of
                investor confusion or lack of understanding of the term ``fiduciary,''
                or concerns about the interaction with SEC Form CRS, present sound
                bases for eliminating the requirement. The acknowledgment does not
                contradict SEC Form CRS, and it is limited to fiduciary investment
                advice as defined in Title I and the Code. The Department believes that
                the model acknowledgment and additional voluntary model disclosure set
                forth above meets the objectives of the exemption by communicating the
                fiduciary status of the Financial Institution and Investment
                Professional as well as the requirement that they are operating under
                the exemption's best interest standard.
                 The Department does not intend that the fiduciary acknowledgment or
                any of the disclosure obligations create a private right of action as
                between a Financial Institution or Investment Professional and a
                Retirement Investor, and it does not intend that any of the exemption's
                terms, including the acknowledgement, give rise to any causes of action
                beyond those expressly authorized by statute.\109\ Similarly, the
                fiduciary acknowledgement does not create a contractual fiduciary duty.
                ERISA section 502(a) provides a cause of action for fiduciary breaches
                and prohibited transactions with respect to Title I Plans (but not
                IRAs). Code section 4975 imposes a tax on disqualified persons
                participating in a prohibited transaction involving Plans and IRAs
                (other than a fiduciary acting only as such). These are the sole
                remedies for engaging in non-exempt prohibited transactions. The
                exemption does not create any new causes of action, nor does it require
                firms to make enforceable contractual commitments or give enforceable
                warranties to Retirement Investors, as was true of the 2016 fiduciary
                rulemaking which the Fifth Circuit set aside in its Chamber opinion.
                ---------------------------------------------------------------------------
                 \109\ The SEC similarly stated with respect to its Form CRS,
                which describes the conduct standard applicable to broker-dealers
                and investment advisers, that it is not intended to create a private
                right of action. Form CRS Relationship Summary Release, 84 FR 33530.
                See also Regulation Best Interest Release 84 FR 33327
                (``Furthermore, we do not believe Regulation Best Interest creates
                any new private right of action or right of rescission, nor do we
                intend such a result.'').
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                [[Page 82829]]
                Description of Services and Material Conflicts of Interest
                 Under Section II(b)(2) of the exemption, the Financial Institution
                must also provide a written description of the services to be provided
                and material conflicts of interest arising out of the services and any
                recommended investment transaction. The description must be accurate in
                all material respects. The Department believes disclosure of these
                items is necessary to ensure Retirement Investors receive information
                to assess the services that will be provided and related conflicts of
                interest. The disclosure requirement is principles-based and intended
                to allow flexibility to apply to a wide variety of business models and
                practices.
                 While one commenter agreed with the Department that a principles-
                based approach to disclosure provides the flexibility necessary to
                apply to a wide variety of business models with respect to the services
                and conflict disclosure requirements, some commenters contended the
                required disclosures would be insufficiently protective of Retirement
                Investors. Some commenters focused on the Department's position in the
                2016 rulemaking that disclosure alone is ineffective in mitigating the
                impact of conflicts of interest.
                 Some commenters opposed the ability to satisfy the disclosure
                requirement through disclosures required to be provided by other
                regulators, particularly in cases where such disclosures may not be in
                plain English. Commenters argued that other disclosure regimes, such as
                Forms CRS and ADV, are not sufficient and are not designed to comply
                with the Act. The same commenters also stated that the Department
                should ensure that Retirement Investors receive accurate, not
                misleading, information that does not omit any material conditions or
                information including information that the Financial Institution or
                Investment Professional knows or should know that the Retirement
                Investors needs to determine whether to maintain the advice
                relationship and/or investment(s). Some commenters supported allowing
                disclosure requirements to be satisfied by using disclosures such as
                Forms ADV and CRS.
                 A commenter suggested specific additional items, perhaps in a model
                form, that should be included in the disclosure, including an estimate
                of the retirement savings needs of each participant and that the
                Department should develop a model disclosure and/or test proposed
                disclosures for their effectiveness. Another commenter suggested that
                the Department should develop a highly prescriptive, one-page model
                form that would allow consumers to compare service providers. Other
                commenters requested full safe harbors based on disclosure requirements
                under securities laws or insurance laws.
                 After consideration of the comments, the Department has determined
                to adopt the disclosure provisions as they were proposed. The
                Department believes the exemption's disclosure of the provided services
                and associated conflicts is appropriate and important, and it is by no
                means the sole protection in the exemption. The disclosure requirement
                works in concert with the other protections, such as the Impartial
                Conduct Standards and policies and procedures, and reinforces the
                exemption's important focus on conflict mitigation. The Department
                additionally stresses that conflict mitigation is not the sole purpose
                of disclosure, as some comments appeared to assume. In the Department's
                view, disclosure also promotes consumer choice and permits Retirement
                Investors to enter into a professional relationship and make
                investments with a clear understanding of the nature of that
                relationship and of the investments' salient features. These are
                important values, independent of their impact in mitigating conflicts.
                 The Department's approach in the proposal allowed for the
                disclosure to be satisfied through disclosures provided pursuant to
                other regulators' requirements. Since the Department's 2016 rulemaking,
                other regulators have developed additional conflict of interest
                disclosure requirements and oversight that provide a greater measure of
                accountability and investor protection in the marketplace. Permitting
                use of other regulators' disclosures was intended to minimize the
                potential for duplicative and voluminous disclosures which could
                contribute to reduced effectiveness. For this reason, the Department
                has declined to offer a model disclosure with respect to this aspect of
                the disclosure or add additional specific items to the required
                disclosure. Although the Department supports participants receiving
                information about retirement savings needs, for example, that type of a
                required disclosure is beyond the scope of this exemption proceeding.
                 In response to commenters who expressed concern that the
                exemption's approach would not ensure accurate and complete
                disclosures, the Department responds that the exemption text requires
                the disclosure of services to be provided and material conflicts of
                interest to be ``accurate and not misleading in all material
                respects.'' Inaccurate disclosures will not satisfy the exemption
                conditions, nor will disclosures with material omissions. However, the
                Department declines to specify that the disclosure must provide
                information that the Financial Institution or Investment Professional
                knows or should know the Retirement Investor needs to determine whether
                to maintain the advice relationship and/or the investments, out of
                concern that this sets up a standard for disclosure that may be
                difficult to satisfy.
                 A commenter urged the Department to delete the written fiduciary
                acknowledgment and, instead, consistent with Regulation Best Interest,
                require disclosure instead of all material facts relating to the scope
                and terms of the relationship and all material facts relating to
                conflicts of interest that are associated with the recommendation. As
                discussed above, the Department has retained the written fiduciary
                acknowledgment in the final exemption as well as the requirement to
                disclose in writing the services to be provided and the material
                conflicts of interest. The Department did not adopt the approach taken
                in Regulation Best Interest, despite the belief that the exemption's
                disclosure requirements involve similar information, because the
                exemption is available to Financial Institutions that are not subject
                to Regulation Best Interest and Department believes that a specific
                disclosure of fiduciary status is important to the goals of this
                exemption.
                 However, the Department confirms that, like the Regulation Best
                Interest requirements, the standard for materiality for purposes of
                this obligation is consistent with the one the Supreme Court
                articulated in Basic v. Levinson,\110\ and, in the context of this
                exemption, the standard of materiality is centered on those facts that
                a reasonable Retirement Investor, as defined in the exemption, would
                consider important. Material conflicts of interest that would be
                required to be disclosed under the exemption would include, for
                example, conflicts associated with proprietary products, payments from
                third parties, and compensation arrangements.
                ---------------------------------------------------------------------------
                 \110\ Basic, Inc. v. Levinson, 485 U.S. 224 (1988).
                ---------------------------------------------------------------------------
                 Commenters also requested additional guidance regarding
                satisfaction of the exemption's disclosure obligations through (1) the
                use of disclosures required by other regulators or other Title I and
                Code requirements, or (2) safe harbors when such disclosures are used.
                Commenters argued this would avoid duplication and Retirement Investor
                confusion. In doing so, most commenters emphasized a desire to ensure
                harmonization between the
                [[Page 82830]]
                exemption condition and other disclosure regimes.
                 While the exemption does not include specific safe harbors, the
                Department confirms that Financial Institutions may rely, in whole or
                in part, on other regulatory disclosures to satisfy certain aspects of
                this disclosure requirement, for example, the disclosures required
                under Regulation Best Interest and Form CRS, applicable to broker-
                dealers; Form ADV and Form CRS, applicable to registered investment
                advisers; and disclosures required under insurance and banking laws
                when such disclosures cover services to be provided and the Financial
                Institution's and Investment Professional's material Conflicts of
                Interest. Avoiding duplication of disclosures is important and the
                Department reiterates that the disclosure standard under this exemption
                may be satisfied in whole, or in part, by using other required
                disclosures to the extent those disclosures include information
                required to be disclosed by the exemption. Allowing the use of other
                disclosures to meet the disclosure standard under this exemption should
                serve to harmonize this exemption's conditions with those of other
                disclosure regimes.
                 The Department also confirms that the disclosure required by the
                exemption may be included with or accompanied by the disclosure
                provided to responsible Plan fiduciaries under 29 CFR 2550.408b-2, as
                applicable, and that such disclosures may satisfy, in whole or in part,
                the disclosure obligations under this exemption when the fiduciary of
                the Plan is the Retirement Investor receiving advice, as defined in
                Section V(k)(3). However, if advice is provided to individual Plan
                participants, disclosure to the Plan fiduciary will not satisfy the
                disclosure obligation under the exemption. In such cases, the
                Retirement Investor is the individual participant receiving the
                investment advice, as defined in Section V(k)(1), and the disclosure
                obligation applies to that particular individual.
                 The Department cautions Financial Institutions that the
                requirements under this exemption are not merely a ``check-the-box''
                activity. Rather, it is imperative that Financial Institutions engage
                in a careful analysis to identify their material conflicts so that they
                and their Investment Professionals are able to provide accurate
                disclosures and make recommendations that satisfy the best interest
                standard. The Department notes that although disclosures are required
                under the statutory exemption in ERISA section 408(b)(2) and the
                accompanying regulation at 29 CFR 2550.408b-2, the 408(b)(2)
                disclosures do not require an accompanying focus on conflict
                mitigation. Relatedly, the 408(b)(2) statutory exemption does not
                provide prohibited transaction relief from the self-dealing prohibited
                transactions in ERISA section 406(b).
                Documentation of Rollover Recommendation
                 Section II(b)(3) of the final exemption requires Financial
                Institutions to provide Retirement Investors, prior to engaging in a
                rollover recommended pursuant to the exemption, with documentation of
                the specific reasons that the recommendation to roll over assets is in
                the best interest of the Retirement Investor. This requirement extends
                to recommended rollovers from a Plan to another Plan or IRA as defined
                in Code section 4975(e)(1)(B) or (C), from an IRA as defined in Code
                section 4975(e)(1)(B) or (C) to a Plan, from an IRA to another IRA, or
                from one type of account to another (e.g., from a commission-based
                account to a fee-based account). The requirement to document the
                specific reasons for these recommendations is part of the required
                policies and procedures, in Section II(c)(3).
                 Rollover recommendations are a primary concern of the Department,
                as Financial Institutions and Investment Professionals may have a
                strong economic incentive to recommend that investors roll over assets
                into one of their institution's IRAs, whether from a Plan or from an
                IRA account at another Financial Institution, or even between different
                account types. The decision to roll over assets from a Title I Plan to
                an IRA, in particular, may be one of the most important financial
                decisions that Retirement Investors make, as it may have a long-term
                impact on their legal rights and remedies and their retirement
                security.
                 The requirement to document the reasons that a rollover is in the
                best interest of the Retirement Investor is included in the exemption's
                policies and procedures provision to ensure that Financial Institutions
                and Investment Professionals take the time to form a prudent
                recommendation, and that a record is available for later review. The
                written record serves an important role in protecting Retirement
                Investors during this significant decision. The final exemption also
                includes the additional new provision in Section II(b)(3) requiring
                this documentation be provided to the Retirement Investor. Because of
                the special importance of rollover recommendations, the Department has
                concluded that Retirement Investors should be provided with the
                rollover documentation.
                 Some commenters on the proposal expressed support for the
                requirement to document the reasons for rollover recommendations,
                although some suggested it be expanded to provide additional
                protections. One suggestion was for the requirement to apply to all
                recommendations or at least to an expanded list of consequential
                recommendations beyond rollovers. One commenter suggested that the
                written documentation of all recommendations should demonstrate how the
                recommendations comply with the Financial Institution's written
                policies and procedures. Commenters also suggested additional factors
                to consider and document, including a clear examination of the long-
                term impact of any increased costs and why the added benefits justify
                those added costs, as well as consideration of economically significant
                features--such as surrender schedules and index annuity cap and
                participation rate--that the commenter indicated providers use in lieu
                of direct fees. One commenter provided an example of how the
                documentation could look, including scoring alternative investments.
                Another commenter indicated that the documentation requirement is not
                fully protective unless the documentation is provided to the Retirement
                Investor.
                 Other commenters urged the Department not to include this condition
                in the final exemption. They wrote that the documentation requirement
                was overly burdensome on Financial Institutions, generally is not
                required in other exemptions, and would not provide meaningful
                protections to Retirement Investors. Commenters stated it may be
                difficult to obtain the required information and noted that the SEC
                chose specifically not to include this requirement in Regulation Best
                Interest, even though the SEC did encourage it as a good practice.\111\
                ---------------------------------------------------------------------------
                 \111\ Regulation Best Interest Release, 84 FR 33360
                (``Similarly, we encourage broker-dealers to record the basis for
                their recommendations, especially for more complex, risky or
                expensive products and significant investment decisions, such as
                rollovers and choice of accounts, as a potential way a broker-dealer
                could demonstrate compliance with the Care Obligation.'').
                ---------------------------------------------------------------------------
                 Some commenters felt that the specific considerations identified in
                the preamble were too prescriptive, and the exemption should instead
                rely on a more principles-based approach, such as the Financial
                Institutions' reasonable oversight of Investment Professionals. A few
                commenters requested clarification that the factors included in the
                [[Page 82831]]
                preamble are merely factors that Financial Institutions ``may include''
                in their documentation but that Financial Institutions are ultimately
                permitted to use their judgment to determine the appropriate factors to
                be considered, depending on the facts and circumstances of particular
                Retirement Investors. On the other hand, a commenter supported the
                factors and suggested that the Department should include them in the
                exemption text.
                 Certain commenters expressed further concern that the preamble
                discussion of the requirement did not appropriately weigh the benefits
                of a rollover (including the loss of the professional expertise and
                advice if the Retirement Investor chooses to stay in a workplace Plan)
                or other factors that are important to a Retirement Investor (such as
                access to distribution options, asset consolidation, and access to
                discretionary asset management). A commenter also asserted that the
                documentation should not extend to recommendations related to IRA
                transfers and transfers between brokerage and advisory accounts,
                asserting that these transfers are not irrevocable.
                 Some commenters were concerned about potential enforcement related
                to this provision of the exemption. One asked the Department to state
                that Financial Institutions are not required to review and approve each
                recommendation on a case by case basis. Another requested a non-
                enforcement policy so that a Financial Institution would not lose the
                exemption if an Investment Professional failed to document the reasons
                for any specific transaction, as long as the Financial Institution
                worked diligently and in good faith to implement technology and systems
                to efficiently document and supervise rollover recommendations. One
                commenter requested a safe harbor from the requirement to document
                rollover recommendations as long as Regulation Best Interest is
                satisfied.
                 Upon consideration of the comments, the Department has determined
                to include the documentation requirement in the exemption, as proposed.
                Given the importance of these decisions, the Department does not find
                it unnecessarily burdensome to require Financial Institutions and
                Investment Professionals to document their reasons for the
                recommendation. The documentation can provide an important opportunity
                for evaluation and oversight of these recommendations by Financial
                Institutions, Retirement Investors, and the Department, and is
                appropriate in the context of this broad exemption. Requiring specific
                documentation for rollover transactions provides appropriate protection
                of Retirement Investors while minimizing the burden on Financial
                Institutions that would be attached to documentation of all
                recommendations. By additionally requiring that the rollover
                documentation be provided to the Retirement Investor, the Department
                believes that the Retirement Investor will be better positioned to
                understand the significance of a rollover decision and how acting upon
                a rollover recommendation will satisfy the best interest standard under
                this exemption. The Department has retained the scope of the
                documentation requirement to include IRA transfers and transfers
                between brokerage and advisory accounts, even though those decisions
                may not be irrevocable, because they may involve significant cost,
                particularly over the long term.
                 With respect to recommendations to roll assets out of an Title I
                Plan and into an IRA, the factors that a Financial Institution and
                Investment Professional should consider and document include the
                following: The Retirement Investor's alternatives to a rollover,
                including leaving the money in his or her current employer's Plan, if
                permitted, and selecting different investment options; the fees and
                expenses associated with both the Plan and the IRA; whether the
                employer pays for some or all of the Plan's administrative expenses;
                and the different levels of services and investments available under
                the Plan and the IRA. For rollovers from another IRA or changes from a
                commission-based account to a fee-based arrangement, a prudent
                recommendation would include consideration and documentation of the
                services that would be provided under the new arrangement. The
                Department agrees with commenters that the long-term impact of any
                increased costs and the reason(s) why the added benefits justify those
                added costs, as well as the impact of features such as surrender
                schedules and index annuity cap and participation rates, should be
                considered as part of any rollover recommendation, as relevant.
                 In response to commenters who asked whether these factors cited in
                the proposal's preamble are required to be documented in all cases, or
                whether they are suggested considerations, it is the Department's view
                that these factors are relevant to a prudent fiduciary's analysis of a
                rollover. It would be difficult to justify a rollover recommendation
                that did not consider these factors. Of course, the discussion of
                factors identified above is not intended to suggest that Financial
                Institutions and Investment Professionals may not consider other
                factors, including those that are important to a particular Retirement
                Investor, as part of their rollover recommendation.\112\ For that
                reason, the Department has not added the specific factors identified in
                the preamble to the exemption text, as a commenter suggested.\113\
                ---------------------------------------------------------------------------
                 \112\ For example, in the Regulation Best Interest Release, the
                SEC identified a number of factors that should be considered by
                broker-dealers in determining whether a particular account would be
                in a particular retail customer's best interest, including (1) the
                services and products provided in the account (ancillary services
                provided in conjunction with an account type, account monitoring
                services, etc.); (2) the projected cost to the retail customer of
                the account; (3) alternative account types available; (4) the
                services requested by the retail customer; and (5) the retail
                customer's investment profile. The SEC also cited factors that
                should be considered by broker-dealers in making a recommendation to
                roll over Title I Plan assets to an IRA, including: Fees and
                expenses; level of service available; available investment options;
                ability to take penalty-free withdrawals; application of required
                minimum distributions; protection from creditors and legal
                judgments; holdings of employer stock; and any special features of
                the existing account. 84 FR 33382-83.
                 \113\ A commenter suggested a number of other factors that
                should be documented as part of the rollover recommendation,
                including: any incentives and/or fees the Financial Institution and/
                or the Investment Professional receives if they keep the account
                when employees leave their employer (i.e., maintaining the rollover
                account) or if they obtain additional fees for investments of the
                participants outside of the Plan; and fees and historic rates of
                return comparing the rollover recommendation and its proposed
                investment with the alternative(s), including leaving the assets in
                the current Plan, in a chart, over a 1, 5, and 10-year period. While
                the Department has chosen to take a less prescriptive and burdensome
                approach to the documentation and disclosure requirements than the
                commenter suggested, the Department stresses that Retirement
                Investors' interests should be protected by the overarching
                obligations to adhere to the Impartial Conduct Standards and to
                implement policies and procedures that require mitigation of
                conflicts of interest to the extent that a reasonable person
                reviewing the Financial Institution's policies and procedures and
                incentive practices would conclude that they do not create an
                incentive for a Financial Institution or Investment Professional to
                place their interests ahead of the interest of the Retirement
                Investor. The Department also agrees that a prudent fiduciary would
                consider the impact of fees and returns under alternative
                investments over time-horizons consistent with the Plan
                participant's financial interests and needs. Such analyses, however,
                should turn on the fiduciary's assessment of the unique facts and
                circumstances applicable to the Plan participant, as opposed to a
                single standardized analysis mandated by the Department for all
                cases.
                ---------------------------------------------------------------------------
                 To satisfy this condition for Title I Plan to IRA rollovers, the
                Department expects that Investment Professionals and Financial
                Institutions evaluating this type of potential rollover will make
                diligent and prudent efforts to obtain information about the existing
                Title I Plan and the participant's interests in it. In general, such
                information should be readily available as a result of DOL
                [[Page 82832]]
                regulations mandating disclosure of Plan-related information to the
                Plan's participants (see 29 CFR 2550.404a-5). If the Retirement
                Investor is unwilling to provide the information, even after a full
                explanation of its significance, and the information is not otherwise
                readily available, the Financial Institution and Investment
                Professional should make a reasonable estimation of expenses, asset
                values, risk, and returns based on publicly available information. The
                Financial Institution and Investment Professional should document and
                explain the assumptions used and their limitations. In such cases, the
                Investment Professional could rely on alternative data sources, such as
                the most recent Form 5500 or reliable benchmarks on typical fees and
                expenses for the type and size of Plan at issue.
                 A few commenters suggested that Financial Institutions and
                Investment Professionals should not have to go beyond any information
                provided by Retirement Investors. One commenter suggested that
                Investment Professionals should not be compelled to make an estimate
                and should be permitted to include in the documentation: Any reasons
                why, in the absence of certain information, other information supports
                a recommendation; the fact that the Retirement Investor was unwilling
                to provide the relevant information; and/or that the Investment
                Professional after best efforts, was unable to obtain the relevant
                information. The Department concurs that the documentation can include
                these statements, but notes that the statements would not be sufficient
                as an alternative to the estimates described in the previous paragraph.
                 Several commenters reacted to the proposed exemption's preamble
                statement that the documentation should address the Retirement
                Investor's alternatives to a rollover, including leaving the money in
                his or her current employer's Plan, if permitted, and selecting
                different investment options. A commenter queried whether Investment
                Professionals would be required to reallocate plan investments into an
                ideal asset allocation. Some insurance industry commenters expressed
                concern that the requirement would cause them to evaluate non-insurance
                options which they asserted was not permitted under insurance laws. The
                preamble statement was not intended, however, to suggest that
                Investment Professionals need to make advice recommendations as to
                investment products they are not qualified or legally permitted to
                recommend. Instead, the Department was merely indicating that a
                rollover recommendation should not be based solely on the Retirement
                Investor's existing allocation without any consideration of other
                investment options in the Plan.\114\ A prudent fiduciary would
                carefully consider the options available to the investor in the Plan,
                including options other than the Retirement Investor's existing plan
                investments, before recommending that the participant roll assets out
                of the Plan.
                ---------------------------------------------------------------------------
                 \114\ FINRA has recognized that broker-dealers making a rollover
                recommendation should consider investment options among other
                factors. ``The importance of this factor will depend in part on how
                satisfied the investor is with the options available under the plan
                under consideration. For example, an investor who is satisfied by
                the low-cost institutional funds available in some plans may not
                regard an IRA's broader array of investments as an important
                factor.'' See Regulatory Notice 13-45, supra note 42.
                ---------------------------------------------------------------------------
                 Likewise, the Department notes that nothing in the exemption or the
                Impartial Conduct Standards prohibits investment advice by ``insurance-
                only'' agents or requires such insurance specialists to render advice
                with respect to other categories of assets outside their specialty or
                expertise. An Investment Professional should disclose any limitation on
                the types of products he or she recommends, and refrain from
                recommending an annuity if it is not in the best interest of the
                Retirement Investor. If, for example, it would not be in the investor's
                best interest for the investor to purchase an annuity in light of the
                investor's liquidity needs, existing assets, lack of diversification,
                financial resources, or other considerations, the Investment
                Professional should not recommend the annuity purchase, even if that
                means the agent cannot make a sale.
                 The exemption also does not mandate that a Financial Institution
                review documentation of each and every rollover recommendation.
                However, depending on the Financial Institution's business model and
                the other methods available to mitigate conflicts of interest, regular
                review of some or all rollover recommendations may be an effective
                approach to compliance with the exemption. Because of the importance of
                this condition, the Department declines to provide a non-enforcement
                policy related to an Investment Professional's failure to document the
                recommendation or a safe harbor for general compliance with Regulation
                Best Interest. However, an isolated failure will only expose the
                Financial Institution to liability for that recommended transaction.
                Timing of the Disclosure
                 Some commenters urged the Department to modify the timing
                requirements of the disclosure. A few requested that, consistent with
                Regulation Best Interest, the Department allow the disclosure to be
                provided ``prior to or at the time of the recommendation.'' Another
                commenter was concerned that Retirement Investors would not have
                sufficient time to review the information, and suggested that the
                disclosures should be provided 14 days before the close of the
                recommended transaction.
                 The Department has included the disclosure timing requirements in
                the final exemption as proposed. Because the exemption requires the
                disclosure to be provided prior to the transaction, parties wishing to
                provide disclosure at the time of the recommendation would be permitted
                to do so. The Department has not adopted the suggestion that the
                exemption require disclosure at least 14 days before the close of a
                recommended transaction due to concerns that this requirement could
                create an artificial timeframe that may, depending on the
                circumstances, prevent a Retirement Investor from entering into a
                beneficial transaction in a timely fashion.
                Policies and Procedures--Section II(c)
                 Section II(c)(1) of the exemption establishes an overarching
                requirement that Financial Institutions establish, maintain, and
                enforce written policies and procedures prudently designed to ensure
                that the Financial Institution and its Investment Professionals comply
                with the Impartial Conduct Standards. Under Section II(c)(2), Financial
                Institutions' policies and procedures are required to mitigate
                conflicts of interest to the extent that a reasonable person reviewing
                the policies and procedures and incentive practices as a whole would
                conclude that they do not create an incentive for a Financial
                Institution or Investment Professional to place their interests ahead
                of the interest of the Retirement Investor.\115\
                ---------------------------------------------------------------------------
                 \115\ Section II(c)(3) of the exemption, regarding documentation
                of the reasons for a rollover recommendation, is discussed above in
                the section on the disclosure of the documentation.
                ---------------------------------------------------------------------------
                 As defined in section V(c), a Conflict of Interest is ``an interest
                that might incline a Financial Institution or Investment Professional--
                consciously or unconsciously--to make a recommendation that is not in
                the Best Interest of the Retirement Investor.'' Conflict mitigation is
                a critical condition of the exemption, and is important to the required
                findings under ERISA section 408(a) and Code section
                [[Page 82833]]
                4975(c)(2), that the exemption is in the interests of, and protective
                of, Retirement Investors.
                 To comply with Section II(c)(2) of the exemption, Financial
                Institutions would need to identify and carefully focus on the
                conflicts of interest in their particular business models that may
                create incentives to place their interests ahead of the interest of
                Retirement Investors. Under the exemption condition, Financial
                Institutions' policies and procedures must be prudently designed to,
                among other things, protect Retirement Investors from recommendations
                to make excessive trades, or to buy investment products, annuities, or
                riders that are not in the investor's best interest or that allocate
                excessive amounts to illiquid or risky investments. Examples of
                policies and procedures and conflict mitigation strategies are provided
                later in this preamble.
                 Some commenters on the proposal expressed the view that the
                policies and procedures requirement was not sufficiently protective
                because it is based on the exemption's best interest standard, which
                the commenters believed was not a ``true'' fiduciary standard. Further,
                the commenters indicated that the exemption should include substantive
                provisions regarding the policies and procedures, beyond the statement
                that they must be prudent. One commenter suggested a number of specific
                provisions, including a description of the criteria that will be
                applied in determining that the recommendation did not place the
                interests of the Financial Institution or Investment Professional ahead
                of the interests of the Retirement Investor; a description of how the
                Financial Institution and Investment Professional will mitigate
                conflicts of interest; a requirement that the Financial Institution and
                investment professionals maintain written records showing the basis for
                each recommendation and how it complies with the written policies and
                procedures; the engagement of an independent compliance officer;
                identification, in the annual report, of the compliance officer and his
                or her qualifications; a statement describing the scope of the review
                conducted by the compliance officer; to the extent the self-review
                uncovers any violations of the policies and procedures, an unwinding of
                the transaction(s); and distribution of the self-review to all
                Retirement Investors receiving conflicted fiduciary investment advice.
                Another commenter expressed concern that the stated intention of the
                policies and procedures requirement did not align with what the
                proposal indicated would actually be accepted as demonstrating
                compliance.
                 In the proposal, Section II(c)(2) provided that a Financial
                Institution's policies and procedures would be required to mitigate
                conflicts of interest to the extent that the policies and procedures,
                and the Financial Institution's incentive practices, when viewed as a
                whole, are prudently designed to avoid misalignment of the interests of
                the Financial Institution and Investment Professionals and the
                interests of Retirement Investors. Some commenters criticized the
                proposal's approach to conflict mitigation, asserting that the
                proposal's terms were vague and lacked sufficient specifics. For
                instance, one commenter noted disapprovingly that the proposal required
                that policies and procedures be designed to ``mitigate'' conflicts of
                interest rather than ``eliminate'' them. Another commenter took issue
                with the proposal's suggestion that financial institutions should
                simply ``consider minimizing'' incentives that operate at the firm
                level. The commenter opined that the exemption's language does not
                address how to minimize the conflicts associated with receipt of
                revenue sharing payments, for instance.
                 Commenters also objected to the alignment of the best interest
                standard with the SEC's regulatory standards, which they asserted were
                intentionally designed to avoid disruption of broker dealers' highly
                conflicted business model. These commenters described the SEC standards
                as allowing that the vast majority of conflicted practices to continue
                unabated, and they said the same would be the case in the exemption. At
                the September 3, 2020, public hearing, several commenters warned the
                Department that the Regulation Best Interest standards were untested,
                and it was premature for the Department to rely on the SEC. Some
                commenters urged the Department to go further and describe specific
                lines of prohibited conduct.
                 Commenters also criticized the proposal for suggesting that
                significant conflicts of interest can be addressed through more
                rigorous supervision, stating that firms often have no incentive to
                constrain the conduct that their practices encourage. One commenter
                pointed specifically to the preamble's statement that a firm with
                ``significant variation in compensation across different investment
                products would need to implement more stringent supervisory
                oversight,'' and noted that, in practice, when firms' bottom lines also
                benefit from recommending the higher compensating investment products,
                they will likely turn a blind eye when their financial professionals
                improperly push those products.
                 On the other hand, a few commenters urged the Department to
                increase alignment of the policies and procedures with securities laws,
                including Regulation Best Interest. A commenter requested the
                Department to clarify that, consistent with their understanding of
                Regulation Best Interest, firm-level conflicts must be disclosed or
                eliminated and any conflicts for the Investment Professional must be
                disclosed and mitigated. Other commenters asked that the wording of the
                policies and procedures be aligned to a greater degree with Regulation
                Best Interest and that the Department make clear that the satisfaction
                of other existing regulatory standards will satisfy the relevant
                conditions of the exemption for investment advice providers in order to
                eliminate confusion. Several commenters also asked the Department to
                acknowledge that ``prudently'' developed policies and procedures are
                the same as ``reasonably'' developed policies and procedures, or to
                simply revise the exemption requirement to use the term ``reasonably
                designed'' in accord with the text of Regulation Best Interest. These
                commenters opined that the difference between ``prudence'' and
                ``reasonableness'' was either unclear or nonexistent. One commenter
                urged the Department to adopt a definition of commission-based
                incentives limited to ones where incentives are tied to the sale of
                specific financial or insurance products within a limited period of
                time.
                 After consideration of all comments, the Department has adopted
                Section II(c)(1) as proposed. As discussed above, the Department
                believes that the best interest standard in the exemption is consistent
                with Title I's fiduciary standard and that it is sufficiently
                protective of Retirement Investors' interests. As the Department
                intends to retain interpretive authority with respect to satisfaction
                of the standards, it does not agree with commenters that it is
                necessary to defer action until further evaluation of the impact of
                Regulation Best Interest.
                [[Page 82834]]
                 However, the Department has revised Section II(c)(2) to provide
                that Financial Institutions' policies and procedures must mitigate
                conflicts of interest ``to the extent that a reasonable person
                reviewing the policies and procedures and incentive practices as a
                whole would conclude that they do not create an incentive for a
                Financial Institution or Investment Professional to place their
                interests ahead of the interest of the Retirement Investor.'' The
                Department believes this revised phrasing provides a standard that more
                clearly communicates the intent that incentives must be mitigated, and
                provides a standard of mitigation based on the view of a ``reasonable
                person.'' The preamble to the proposed exemption communicated this type
                of ``reasonable person'' standard in discussing the meaning of the
                proposal's standard to avoid misalignment of interests.\116\
                ---------------------------------------------------------------------------
                 \116\ 85 FR 40845.
                ---------------------------------------------------------------------------
                 The standard retains the requirement that the policies and
                procedures and incentive practices must be viewed as a whole, so that
                Financial Institutions have flexibility in adopting practices that both
                mitigate compensation incentives and use supervisory oversight to
                prudently ensure that the standard is satisfied. The exemption's
                policies and procedures requirement is deliberately principles-based,
                enabling multiple types of Financial Institutions and Investment
                Professionals to rely upon the exemption in connection with providing
                investment advice to Retirement Investors. The Department agrees,
                however, with the commenter that suggested that the Financial
                Institution's written policies and procedures would necessarily express
                the criteria for determining that the exemption's standards will be met
                and describe the Financial Institution's conflict mitigation
                methods.\117\
                ---------------------------------------------------------------------------
                 \117\ The commenter's other specific suggestions related to
                documentation of recommendations and to the retrospective review are
                discussed in the sections of the preamble on those requirements of
                the exemption.
                ---------------------------------------------------------------------------
                 Although some commenters requested the elimination of certain
                practices or asserted that the exemption should include more specific
                provisions regarding conflict mitigation, the Department has maintained
                the approach from the proposal. The Department disagrees with the
                commenters who stated that the vast majority of conflicted practices
                can continue unabated under the exemption. This claim is expressly
                contrary to the proposal's requirement that the policies and procedures
                be prudently designed to avoid misalignment of the interests of the
                Financial Institution and Investment Professional with the Retirement
                Investors they serve, which was clarified in this final exemption as
                discussed above.
                 As stated in the preamble to the proposal, Financial Institutions
                that continue to offer transaction-based compensation would focus on
                both financial incentives to Investment Professionals and supervisory
                oversight of investment advice to meet the standards. The exemption
                lacks additional specific mandates regarding conflict mitigation in
                order to accommodate the wide variety of business models used
                throughout the financial services industry. The type and degree of
                conflicts is susceptible to change over time. The Department believes
                that prescriptive conflict mitigation provisions would decrease the
                utility of the exemption, now and in the future.
                 Although a commenter criticized the suggestion that supervisory
                oversight can be protective, the Department believes that it is an
                important component of a Financial Institution's policies and
                procedures. Given that the exemption permits Investment Professionals
                to be compensated on a transactional basis, it is not possible to fully
                mitigate compensation incentives and accordingly Financial Institutions
                will always be required to oversee recommendations. In this regard, the
                Department declines to adopt the position suggested by a commenter
                that, for purposes of the exemption, commission-based incentives are
                limited to ones where incentives are tied to the sale of specific
                financial or insurance products within a limited period of time. Among
                other things, this approach would be inconsistent with the broad
                definition of a conflict of interest in the exemption, as an interest
                that might incline a Financial Institution or Investment Professional--
                consciously or unconsciously--to make a recommendation that is not in
                the Best Interest of the Retirement Investor.
                 As described above, one commenter identified a number of sales
                practices the commenter believed would still be permitted under the
                exemption, and stated that the exemption should more clearly limit
                incentive practices that a reasonable person would view as creating
                incentives to recommend investments that are not in Retirement
                Investors' best interest. The Department notes that the preamble to the
                proposal described the exemption as requiring this level of conflict
                mitigation, and the final exemption was revised to use that standard so
                that the meaning would be clearer.\118\ Therefore, for example, the
                final exemption would not permit Financial Institutions to pay
                Investment Professionals significantly more to recommend one investment
                product over another, without putting in place stringent oversight
                mechanisms to ensure that the compensation structure does not
                incentivize recommendations that do not adhere to the exemption's
                standards.
                ---------------------------------------------------------------------------
                 \118\ See 85 FR 40845.
                ---------------------------------------------------------------------------
                 The Department notes that regulators in the securities and
                insurance industry have adopted provisions requiring policies and
                procedures to eliminate sales contests and similar incentives such as
                sales quotas, bonuses, and non-cash compensation that are based on
                sales of certain investments within a limited period of time.\119\ The
                Department intends to apply a principles-based approach to sales
                contests and similar incentives. To satisfy the exemption's standard of
                mitigation, Financial Institutions would be required to carefully
                consider all performance and personnel actions and practices that could
                encourage violation of the Impartial Conduct Standards.\120\
                ---------------------------------------------------------------------------
                 \119\ Regulation Best Interest Release, 84 FR 33394-97; NAIC
                Model Regulation, Section 6.C.(2)(h).
                 \120\ None of the conditions of the exemption are intended to
                categorically bar the provision of employee benefits to insurance
                company statutory employees, despite the practice of basing
                eligibility for such benefits on sales of proprietary products of
                the insurance company. See Code section 3121.
                ---------------------------------------------------------------------------
                 The Department further notes that the exemption's obligation to
                mitigate conflicts is not limited to conflicts of Investment
                Professionals. The conflict mitigation requirement in the policies and
                procedures obligation extends to the Financial Institution's own
                interests, including interests in proprietary products and limited
                menus of investment options that generate third party payments. The
                Department believes this exemption's standard of mitigation ensures
                that Financial Institutions will take a broad-based approach to
                addressing their conflicts of interest, which will provide a strong
                threshold foundation for the formulation of best interest investment
                recommendations.
                 In response to commenters seeking guidance on the differences, if
                any, between the prudence standard under this part of the exemption and
                the reasonableness standards under the federal securities laws, the
                Department states that it does not have interpretive authority over the
                federal securities laws, and declines to provide interpretations as to
                how these standards may differ. The prudence requirement indicates a
                level of care,
                [[Page 82835]]
                skill, and diligence that a person acting in a like capacity and
                familiar with such matters would use in the conduct of an enterprise of
                a like character and with like aims.
                 The Department offers the following examples of business models and
                practices that may present conflicts of interest that a Financial
                Institution would address through its policies and procedures:
                 Example 1: A Financial Institution anticipates that prohibited
                conflicts of interest related to compensation in its business model
                will only arise in connection with advice to roll over Plan or IRA
                assets, because after the rollover, the Financial Institution and
                Investment Professional will provide ongoing investment advice and be
                compensated on a level-fee basis. The Financial Institutions decides to
                seek prohibited transaction relief in connection with rollover
                conflicts by relying upon the exemption.\121\ The Financial
                Institution's policies and procedures would focus on rollover
                recommendations.\122\ Additionally, the policies and procedures should
                appropriately address how to document rollover recommendations,
                consistent with the requirement in Section II(c)(3) to document the
                reason for a rollover recommendation and why such recommendation is in
                the best interest of the Retirement Investor.
                ---------------------------------------------------------------------------
                 \121\ In general, after the rollover, the ongoing receipt of
                compensation based on a fixed percentage of the value of assets
                under management may not require a prohibited transaction exemption.
                However, the Department cautions that certain practices such as
                ``reverse churning'' (i.e. recommending a fee-based account to an
                investor with low trading activity and no need for ongoing advice or
                monitoring) or recommending holding an asset solely to generate more
                fees may be prohibited transactions. This exemption would not be
                available for such practices because they would not satisfy the
                Impartial Conduct Standards.
                 \122\ As explained earlier, it is the Department's view that a
                recommendation to roll assets out of a Plan is advice with respect
                to moneys or other property of the Plan. Advice to take a
                distribution of assets from a Title I Plan is advice to sell,
                withdraw, or transfer investment assets currently held in the Plan.
                A distribution recommendation commonly involves either advice to
                change specific investments in the Plan or to change fees and
                services directly affecting the return on those investments.
                ---------------------------------------------------------------------------
                 Example 2: A Financial Institution intends to receive transaction-
                based compensation, and generate compensation for the Financial
                Institution and its Investment Professionals based on transactions that
                occur in a Retirement Investor's accounts, such as through commissions.
                The Financial Institution's policies and procedures would address the
                incentives created by these compensation arrangements.
                 Example 3: Insurance company Financial Institutions can comply with
                the new exemption by supervising independent insurance agents, or by
                creating oversight and compliance systems through contracts with
                insurance intermediaries. The Financial Institution and/or intermediary
                would address incentives created with respect to independent agents'
                recommendations of the Financial Institution's insurance or annuity
                products.
                 In connection with these examples, following is a discussion of
                various possible components of effective policies and procedures. While
                the Department is not adjusting the policies and procedures to provide
                a safe harbor for compliance with securities or other law, many of the
                conflict mitigation approaches identified below were identified by the
                SEC in Regulation Best Interest.\123\
                ---------------------------------------------------------------------------
                 \123\ As one commenter noted, the scope of Regulation Best
                Interest and the Department's exemption do not overlap precisely.
                Therefore, the commenter asked the Department to acknowledge that
                Financial Institutions developing policies and procedures will need
                to address interactions with Retirement Investors that are not
                addressed in Regulation Best Interest. This is another reason that
                the Department intends to maintain interpretive authority with
                respect to the exemption.
                ---------------------------------------------------------------------------
                Commission-Based Compensation Arrangements
                 Financial Institutions that compensate Investment Professionals
                through transaction-based payments and incentives would be required to
                minimize the impact of these compensation incentives on fiduciary
                investment advice to Retirement Investors, so that the Financial
                Institution would be able to meet the exemption's standard of conflict
                mitigation set forth in Section II(c)(2). As noted above, this standard
                would require mitigation of conflicts to the extent that a reasonable
                person reviewing the policies and procedures and incentive practices as
                a whole would conclude that they do not create an incentive for a
                Financial Institution or Investment Professional to place their
                interests ahead of the interest of the Retirement Investor.
                 For commission-based compensation arrangements, Financial
                Institutions would be encouraged to focus on financial incentives to
                Investment Professionals and supervisory oversight of investment
                advice. These two aspects of the Financial Institution's policies and
                procedures would complement each other, and Financial Institutions
                could retain the flexibility, based on the characteristics of their
                businesses, to adjust the stringency of each component provided that
                the exemption's overall standards would be satisfied. Financial
                Institutions that significantly mitigate commission-based compensation
                incentives would have less need to rigorously oversee individual
                Investment Professionals and individual recommendations. Conversely,
                Financial Institutions that have significant variation in compensation
                across different investment products would need to implement the
                policies and procedures by using more stringent supervisory
                oversight.\124\
                ---------------------------------------------------------------------------
                 \124\ This is not to suggest that a Financial Institution that
                analyzes the conflicts associated with commission-based compensation
                incentives does not need to engage in a separate mitigation analysis
                with respect to the conflicts specifically associated with rollover
                recommendations as opposed to non-rollover recommendations. Nor does
                it suggest that every financial incentive can be effectively
                mitigated through oversight, no matter how severe the conflict of
                interest. As reflected in the SEC's ban on time-limited sales
                contests, some incentive structures are too prone to abuse to permit
                as part of firm policies and procedures.
                ---------------------------------------------------------------------------
                 In developing compliance structures, the Department expects that
                Financial Institutions will also look to conflict mitigation strategies
                identified by the Financial Institutions' other regulators. For
                illustrative purposes only, the following are non-exhaustive examples
                of practices identified as options by the SEC that could be implemented
                by Financial Institutions in compensating Investment Professionals: (1)
                Avoiding compensation thresholds that disproportionately increase
                compensation through incremental increases in sales; (2) minimizing
                compensation incentives for employees to favor one type of account over
                another; or to favor one type of product over another, proprietary or
                preferred provider products, or comparable products sold on a principal
                basis, for example, by establishing differential compensation based on
                neutral factors; (3) eliminating compensation incentives within
                comparable product lines by, for example, capping the credit that an
                associated person may receive across mutual funds or other comparable
                products across providers; (4) implementing supervisory procedures to
                monitor recommendations that are: Near compensation thresholds; near
                thresholds for firm recognition; involve higher compensating products,
                proprietary products, or transactions in a principal capacity; or,
                involve the rollover or transfer of assets from one type of account to
                another (such as recommendations to roll over or transfer assets in a
                Title I Plan account to an IRA) or from one product class to another;
                (5) adjusting compensation for associated persons who fail to
                [[Page 82836]]
                adequately manage conflicts of interest; and (6) limiting the types of
                retail customer to whom a product, transaction or strategy may be
                recommended.\125\
                ---------------------------------------------------------------------------
                 \125\ Regulation Best Interest Release, 84 FR 33392.
                ---------------------------------------------------------------------------
                 Financial Institutions also must review and mitigate incentives at
                the Financial Institution level. Firms should establish or enhance the
                review process for investment products that may be recommended to
                Retirement Investors. This process should include procedures for
                identifying and mitigating conflicts of interest associated with the
                product or declining to recommend a product if the Financial
                Institution cannot effectively mitigate associated conflicts of
                interest.\126\
                ---------------------------------------------------------------------------
                 \126\ For additional discussion of Financial Institution
                conflicts, see the preamble discussion below, ``Proprietary Products
                and Limited Menus of Investment Products.''
                ---------------------------------------------------------------------------
                Insurance Companies
                 To comply with the exemption, insurance company Financial
                Institutions could adopt and implement supervisory and review
                mechanisms and avoid improper incentives that preferentially push the
                products, riders, and annuity features that might incentivize
                Investment Professionals to provide investment advice to Retirement
                Investors that does not meet the Impartial Conduct Standards. Insurance
                companies could implement procedures to review annuity sales to
                Retirement Investors under fiduciary investment advice arrangements to
                ensure that they were made in satisfaction of the Impartial Conduct
                Standards, much as they may already be required to review annuity sales
                to ensure compliance with state-law suitability requirements.\127\
                ---------------------------------------------------------------------------
                 \127\ Cf. NAIC Model Regulation, Section 6.C.(2)(d) (``The
                insurer shall establish and maintain procedures for the review of
                each recommendation prior to issuance of an annuity that are
                designed to ensure that there is a reasonable basis to determine
                that the recommended annuity would effectively address the
                particular consumer's financial situation, insurance needs and
                financial objectives. Such review procedures may apply a screening
                system for the purpose of identifying selected transactions for
                additional review and may be accomplished electronically or through
                other means including, but not limited to, physical review. Such an
                electronic or other system may be designed to require additional
                review only of those transactions identified for additional review
                by the selection criteria''); and (e) (``The insurer shall establish
                and maintain reasonable procedures to detect recommendations that
                are not in compliance with subsections A, B, D and E. This may
                include, but is not limited to, confirmation of the consumer's
                consumer profile information, systematic customer surveys, producer
                and consumer interviews, confirmation letters, producer statements
                or attestations and programs of internal monitoring. Nothing in this
                subparagraph prevents an insurer from complying with this
                subparagraph by applying sampling procedures, or by confirming the
                consumer profile information or other required information under
                this section after issuance or delivery of the annuity''). The prior
                version of the model regulation, which was adopted in some form by a
                number of states, also included similar provisions requiring systems
                to supervise recommendations. See Annuity Suitability (A) Working
                Group Exposure Draft, Adopted by the Committee Dec. 30, 2019,
                available at www.naic.org/documents/committees_mo275.pdf. (comparing
                2020 version with prior version).
                ---------------------------------------------------------------------------
                 In this regard, as discussed above, insurance company Financial
                Institutions would be responsible only for an Investment Professional's
                recommendation and sale of products offered to Retirement Investors by
                the insurance company in conjunction with fiduciary investment advice,
                and not to product sales of unrelated and unaffiliated insurers.\128\
                ---------------------------------------------------------------------------
                 \128\ Cf. id., Section 6.C.(4) (``An insurer is not required to
                include in its system of supervision: (a) A producer's
                recommendations to consumers of products other than the annuities
                offered by the insurer'').
                ---------------------------------------------------------------------------
                 Insurance companies could also create a system of oversight and
                compliance by contracting with an insurance intermediary or other
                entity to implement policies and procedures designed to ensure that all
                of the agents associated with the intermediary adhere to the conditions
                of this exemption. The intermediary could, for example, take action
                directly aimed at mitigating or eliminating compensation incentives.
                The intermediary could also review documentation prepared by insurance
                agents to comply with the exemption, as may be required by the
                insurance company, or use third-party industry comparisons available in
                the marketplace to help independent insurance agents recommend products
                that are prudent for the Retirement Investors they advise.
                Periodic Review of Policies and Procedures
                 The Department notes that Financial Institutions complying with the
                exemption would need to review their policies and procedures
                periodically and reasonably revise them as necessary to ensure that the
                policies and procedures continue to satisfy the conditions of this
                exemption. In particular, the exemption requires ongoing vigilance as
                to the impact of conflicts of interest on the provision of fiduciary
                investment advice to Retirement Investors. As a matter of prudence,
                Financial Institutions should regularly review their policies and
                procedures to ensure that they are achieving their intended goal of
                ensuring compliance with the exemption and the provision of advice that
                satisfies the Impartial Conduct Standards. For example, to the extent
                new products, lines of business, or compensation structures are
                introduced, Financial Institutions should consider whether their
                policies and procedures continue to be appropriate and effective. To
                the extent that the policies are failing to achieve their goal of
                ensuring compliance, the deficiencies should be corrected.
                Proprietary Products and Limited Menus of Investment Products
                 The best interest standard can be satisfied by Financial
                Institutions and Investment Professionals that provide investment
                advice on proprietary products or on a limited menu of investment
                options, including limitations to proprietary products \129\ and
                products that generate third party payments.\130\ Product limitations
                can serve a beneficial purpose by allowing Financial Institutions and
                Investment Professionals to develop increased familiarity with the
                products they recommend. At the same time, limited menus, particularly
                if they focus on proprietary products and products that generate third
                party payments, can result in heightened conflicts of interest.
                Financial Institutions and their affiliates and related entities may
                receive more compensation than they would for recommending other
                products, and, as a result, Investment Professionals and Financial
                Institutions may have an incentive to place their interests ahead of
                the interest of the Retirement Investor.
                ---------------------------------------------------------------------------
                 \129\ Proprietary products include products that are managed,
                issued, or sponsored by the Financial Institution or any of its
                affiliates.
                 \130\ Third party payments include sales charges when not paid
                directly by the Plan or IRA; gross dealer concessions; revenue
                sharing payments; 12b-1 fees; distribution, solicitation or referral
                fees; volume-based fees; fees for seminars and educational programs;
                and any other compensation, consideration or financial benefit
                provided to the Financial Institution or an affiliate or related
                entity by a third party as a result of a transaction involving a
                Plan or an IRA.
                ---------------------------------------------------------------------------
                 As the Department explained in the proposal, Financial Institutions
                and Investment Professionals providing investment advice on proprietary
                products or on a limited menu can satisfy the conditions of the
                exemption. They can do so by providing complete and accurate disclosure
                of their material conflicts of interest in connection with such
                products or limitations and adopting policies and procedures that
                mitigate conflicts to the extent that a reasonable person reviewing the
                policies and procedures and incentive practices as a whole would
                conclude that they do not create an incentive for a Financial
                Institution or Investment Professional to place their interests
                [[Page 82837]]
                ahead of the interest of the Retirement Investor.
                 The Department envisions that Financial Institutions complying with
                the Impartial Conduct Standards and policies and procedures would
                carefully consider their product offerings and form a reasonable
                conclusion about whether the menu of investment options would permit
                Investment Professionals to provide fiduciary investment advice to
                Retirement Investors in accordance with the Impartial Conduct
                Standards. The exemption would be available if the Financial
                Institution prudently concludes that its offering of proprietary
                products, or its limitations on investment product offerings, in
                conjunction with the policies and procedures, would not create an
                incentive for Financial Institutions or Investment Professionals to
                place their interests ahead of the interest of the Retirement Investor.
                 Several commenters expressed general support for the Department's
                approach to proprietary products and limited menus. One commenter noted
                that practical considerations call for limiting the investment menu
                when thousands of mutual funds and securities exist on a Financial
                Institution's platform. Another commenter agreed that Financial
                Institutions would form a reasonable conclusion about whether the
                limited menu supports recommendations that satisfy the Impartial
                Conduct Standards.
                 Some commenters expressed concern about the exemption's coverage of
                recommendations involving proprietary products or limited menus because
                it would allow recommendations of poorly performing, high commission
                products. One commenter stated the exemption should not extend to such
                recommendations, as they create the largest potential for conflicts
                that cannot be fully eliminated, and suggested that the Department
                require that such recommendations be handled through the individual
                prohibited transaction exemption process. Another commenter indicated
                that the proposal did not address some ``non-financial structures''
                used in connection with rollovers, such as requirements imposed by
                service providers for investors to fill out lengthy forms in order to
                roll plan assets over to third-party entities, while simultaneously
                providing simple and easy mechanisms for rollovers from the Plan into
                proprietary products maintained by the provider. Another commenter
                thought the exemption should specifically require Financial
                Institutions to document their conclusions as to why their offering of
                proprietary products or limited menus, in conjunction with the policies
                and procedures, would not cause a misalignment of their interests with
                Retirement Investors.
                 In response to comments, the Department has not restricted the
                exemption to exclude recommendations of proprietary products and
                products from a limited menu, or required them to be addressed solely
                through individual exemptions. The Department believes that the
                conditions of the class exemption, including the best interest
                standard, appropriately address concerns about proprietary products.
                The Department has not added a specific requirement that Financial
                Institutions document their conclusions as to why their offering of
                proprietary products or limited menus, in conjunction with the policies
                and procedures, would not create an incentive for the Financial
                Institutions or Investment Professionals to place their interests ahead
                of the interest of the Retirement Investor. However, the Department
                notes that this is a best practice and may serve the interests of
                Financial Institutions since they are required under Section IV to keep
                records demonstrating compliance with the exemption. Even though there
                is no specific documentation requirement, the Department expects a
                Financial Institution would be able to explain clearly the process it
                used in making this determination. The Department also cautions
                Financial Institutions and Investment Professionals about practices
                that selectively promote Retirement Investors' purchase of products
                that are not in their best interest in the manner suggested by the
                commenter above (e.g., by making it much more burdensome for the
                Retirement Investor to rollover assets to one investment rather than
                another). Even if the practices do not directly involve the provision
                of fiduciary advice, they potentially undermine the required policies
                and procedures to mitigate conflicts of interest and may facilitate
                violations of fiduciary standards. Such practices should also be a
                matter of concern for the fiduciaries responsible for hiring the
                Financial Institutions and Investment Professionals to provide plan
                services.
                 A few commenters sought clarification of the Department's preamble
                statement that a Financial Institution's policies and procedures should
                extend to circumstances in which the Financial Institution or
                Investment Professional determines that its proprietary products or
                limited menu do not offer Retirement Investors an investment option in
                their best interest when compared with other investment alternatives
                available in the marketplace. They sought confirmation that the
                Department did not intend to require Financial Institutions to compare
                their product offerings to all available investment alternatives, a
                confirmation they stated is consistent with guidance provided by the
                SEC on Regulation Best Interest. These commenters asserted that
                imposing such a requirement would serve to limit investor access to
                prudent investment advice, and could potentially require Investment
                Professionals that are insurance-only agents to compare annuities
                against securities, which they are not be licensed to sell, and which
                would potentially cause compliance issues under state securities laws.
                 The Department confirms that the exemption does not require
                Financial Institutions to compare proprietary products with all other
                investment alternatives available in the marketplace. There is no
                obligation to perform an evaluation of every possible alternative,
                including those the Financial Institution or Investment Professional
                are not licensed to recommend, and the exemption does not contemplate
                that there is a single investment that is in a Retirement Investor's
                best interest. The exemption merely provides that Financial
                Institutions and Investment Professionals cannot use a limited menu to
                justify making a recommendation that does not meet the Impartial
                Conduct Standards.
                Retrospective Review--Section II(d)
                 Section II(d) of the exemption requires Financial Institutions to
                conduct a retrospective review, at least annually, that is reasonably
                designed to assist the Financial Institution in detecting and
                preventing violations of, and achieving compliance with, the Impartial
                Conduct Standards and the policies and procedures governing compliance
                with the exemption. While mitigation of Financial Institutions' and
                Investment Professionals' conflicts of interest is critical, Financial
                Institutions must also monitor Investment Professionals' conduct to
                detect advice that does not adhere to the Impartial Conduct Standards
                or the Financial Institution's policies and procedures.
                 The methodology and results of the retrospective review must be
                reduced to a written report that is provided to one of the Financial
                Institution's Senior Executive Officers.
                 That officer is required to certify annually that:
                 (A) The officer has reviewed the report of the retrospective
                review;
                 (B) The Financial Institution has in place policies and procedures
                prudently
                [[Page 82838]]
                designed to achieve compliance with the conditions of this exemption;
                and
                 (C) The Financial Institution has in place a prudent process to
                modify such policies and procedures as business, regulatory and
                legislative changes and events dictate, and to test the effectiveness
                of such policies and procedures on a periodic basis, the timing and
                extent of which is reasonably designed to ensure continuing compliance
                with the conditions of this exemption.
                 This retrospective review, report and certification must be
                completed no later than six months following the end of the period
                covered by the review. The Financial Institution is required to retain
                the report, certification, and supporting data for a period of six
                years. If the Department requests the written report, certification,
                and supporting data within those six years, the Financial Institution
                would make the requested documents available within 10 business days of
                the request, to the extent permitted by law including 12 U.S.C. 484.
                The Department believes that the requirement to provide the written
                report within 10 business days will ensure that Financial Institutions
                diligently prepare their reports each year, resulting in meaningful
                protection of Retirement Investors.
                 Financial Institutions can use the results of the review to find
                more effective ways to ensure that Investment Professionals are
                providing investment advice in accordance with the Impartial Conduct
                Standards and to correct any deficiencies in existing policies and
                procedures. Requiring a Senior Executive Officer to certify review of
                the report is a means of creating accountability for the review. This
                would serve the purpose of ensuring that more than one person
                determines whether the Financial Institution is complying with the
                conditions of the exemption and avoiding non-exempt prohibited
                transactions. If the officer does not have the experience or expertise
                to determine whether to make the certification, he or she would be
                expected to consult with a knowledgeable compliance professional to be
                able to do so.
                 The retrospective review is based on FINRA rules governing how
                broker-dealers supervise associated persons,\131\ adapted to focus on
                the conditions of the exemption. The Department is aware that other
                Financial Institutions are subject to regulatory requirements to review
                their policies and procedures; \132\ however, for the reasons stated
                above, the Department believes that the specific certification
                requirement in the exemption will serve to protect Retirement Investors
                in the context of conflicted investment advice transactions.
                ---------------------------------------------------------------------------
                 \131\ See FINRA rules 3110, 3120, and 3130.
                 \132\ See, e.g., Rule 206(4)-7(b) under the Investment Advisers
                Act of 1940.
                ---------------------------------------------------------------------------
                 Several commenters expressed support for a retrospective review but
                indicated the provision needs strengthening. One commenter stated that
                the requirement would be strengthened if the best interest standard is
                strengthened.\133\ One commenter suggested several methods of
                strengthening the exemption's retrospective review requirements,
                including requiring an independent audit, requiring appointment of a
                compliance officer and identification of the compliance officer and his
                or her qualifications in the report, and requiring the report of the
                retrospective review to be provided to Retirement Investors. One
                commenter provided an example of how the report could look and
                criticized the Department's statement that sampling would be permitted,
                asserting that the concentration of noncompliance is more likely to
                occur in large transactions. A few commenters stated the exemption
                should specify consequences of violations of the policies and
                procedures when such violations do not rise to the level of egregious
                patterns of misconduct.
                ---------------------------------------------------------------------------
                 \133\ The best interest standard and the comments received on it
                are discussed above in ``Impartial Conduct Standards.''
                ---------------------------------------------------------------------------
                 A number of commenters opposed the requirement, stating it is
                burdensome, costly and unnecessary. As support for this assertion, some
                commenters stated that other exemptions do not include this condition
                and it also is not a requirement of Regulation Best Interest. Some
                commenters urged the Department to avoid what they viewed as a separate
                ``prescriptive'' requirement in terms of ensuring that Financial
                Institutions satisfy the conditions of the exemption, in favor of a
                review incorporated into a firm's policies and procedures. Some
                asserted that the other exemption conditions will provide a sufficient
                compliance structure and the consequences of failing to comply with the
                exemption will provide sufficient incentive for Financial Institutions
                to oversee their own compliance. One commenter said wording of the
                condition was too vague and could expose Financial Institutions to
                liability for not meeting the standard. A few commenters suggested
                eliminating subsections (B) and (C) of the certification requirement,
                and, instead, merely referencing Section II(c)'s policies and
                procedures requirement.\134\ Another commenter asked the Department to
                provide a safe harbor based on compliance with FINRA's similar review
                requirement.
                ---------------------------------------------------------------------------
                 \134\ Subsection (B) requires certification that ``[t]he
                Financial Institution has in place policies and procedures prudently
                designed to achieve compliance with the conditions of this
                exemption;'' and subsection (C) requires certification that ``[t]he
                Financial Institution has in place a prudent process to modify such
                policies and procedures as business, regulatory and legislative
                changes and events dictate, and to test the effectiveness of such
                policies and procedures on a periodic basis, the timing and extent
                of which is reasonably designed to ensure continuing compliance with
                the conditions of this exemption.''
                ---------------------------------------------------------------------------
                 As further described below, the Department has adopted the
                retrospective review requirement largely as proposed based on the view
                that compliance review is a critical component of a Financial
                Institution's policies and procedures. Without this specific
                requirement, some Financial Institutions may take the position that
                adoption of policies and procedures is sufficient, without paying
                attention to whether the policies and procedures are prudently designed
                and whether Investment Professionals are complying with the policies
                and procedures and the Impartial Conduct Standards. The Department does
                not agree with those commenters who claimed such a review was
                unnecessary or overly burdensome.
                 While some commenters expressed concern that the retrospective
                review needed strengthening, the Department notes the review must be
                signed and certified. The Department believes that requiring the
                results to be reduced to a written document certified by a Senior
                Executive Officer increases the likelihood that isolated compliance
                failures will be corrected before they become systemic. Although some
                commenters expressed the general view that the exemption relies upon
                self-policing, the requirement that Financial Institutions make their
                report available to the Department within 10 business days upon request
                ensures that the Department retains an appropriate level of oversight
                over exemption compliance.
                 To maintain this principles-based approach, the Department did not
                mandate specific detailed components of the retrospective review.
                Financial Institutions will be free to design the review process in the
                context of their own business models and the particular conflicts of
                interest they face. Although the exemption does not specify that a
                compliance officer must be appointed, the Department envisions that
                Financial Institutions will, as a practical matter,
                [[Page 82839]]
                assign a compliance role to an appropriate officer.
                 The Department did not narrow subsections (B) and (C) of the
                certification requirements merely to reference the requirements of
                Section II(c) as suggested by a few commenters. The broader
                certification properly focuses the Financial Institution's assessment
                of the ongoing effectiveness of the policies and procedures, the
                periodic testing of those policies and procedures, and the need to make
                modifications to the extent they are not working. A strong process to
                review the effectiveness of the Financial Institution's policies and
                procedures and to make course corrections as necessary is critical to
                the protection of Retirement Investors affected by the exemption.
                 In the proposal, the Department indicated that it envisioned that
                the review would involve testing a sample of transactions to determine
                compliance. In response to a comment that indicated sampling may not be
                appropriate since non-compliance may occur more frequently with respect
                to large transactions, the Department clarifies that an appropriate
                retrospective review would be aimed at detecting non-compliance across
                a wide range of transactions types and sizes, large and small,
                identifying deficiencies in the policies and procedures, and rectifying
                those deficiencies. For large Financial Institutions that conduct large
                numbers of transactions each year, sampling may not be the sole means
                of testing compliance, but it is an important and necessary component
                of any prudent review process, and should be performed in a manner
                designed to identify potential violations, problems, and deficiencies
                that need to be addressed.
                 The Department considered the alternative of requiring a Financial
                Institution to engage an independent party to provide an external
                audit, as suggested by a commenter. Because of the potential costs of
                such audits, and the exemption's reliance on the retrospective review
                process, the Department elected not to impose this additional
                requirement. The Department is not convinced that an independent,
                external audit would yield sufficient benefits in addition to the
                results of the retrospective review to justify the increased cost,
                especially in the case of smaller Financial Institutions without any
                past practice of actions that may render it ineligible to rely on this
                class exemption. The Department also has not included a requirement
                that the report of the retrospective review be provided to all
                Retirement Investors. As discussed below in the section on
                recordkeeping, the Department believes that Financial Institutions'
                internal compliance documents should be available to regulators but not
                Retirement Investors, so as to promote full identification and
                remediation of compliance issues without undue concern about the
                widespread disclosure of the issues.
                 The Department does not believe the requirement is too vague for
                Financial Institutions to know how to comply. The requirement that the
                review be ``reasonably designed'' is consistent with reasonableness as
                a term commonly used in a variety of legal settings, and especially
                under the Act. Further, as noted above, the Department provided this
                approach to allow Financial Institutions flexibility in designing their
                compliance reviews.
                 Although a retrospective review is not a requirement of Regulation
                Best Interest, as one commenter pointed out, the Department notes that
                an analogous requirement is already applicable to broker-dealers under
                FINRA rules. The Department declines to provide a safe harbor based on
                compliance with the FINRA rule because that rule is aimed at reviewing
                compliance with FINRA rules, not the Financial Institution's separate
                compliance with the terms of this exemption.
                 Some commenters said that a retrospective review was an unusual
                requirement for a class exemption, and that the Department had not
                pointed to any noncompliance to warrant such a condition. The
                Department, however, has routinely made independent audits a condition
                in individual exemptions. It is important that entities comply with the
                terms of the exemption and that the Department can readily verify such
                compliance. Here, the Department continues to believe that a
                retrospective review, which is less costly than an audit, strikes the
                appropriate balance for this class exemption. Additionally, the
                Department notes that it frequently imposes a recordkeeping requirement
                documenting compliance as a condition of exemption. In drafting a
                principles-based exemption that works with different business models,
                the Department has determined that this retrospective review is a
                crucial way to determine compliance with the exemption, and to ensure
                covered entities review, enforce, and update their policies and
                procedures as needed.
                 In response to commenters who asked the Department to specify the
                consequences of a violation discovered in the retrospective review, and
                other commenters who asked for the ability to correct compliance issues
                uncovered during the review, the Department has included a self-
                correction feature in the final exemption, as described below. If self-
                correction is not available or a Financial Institution decides not to
                self-correct, then the Financial Institution remains liable for a
                prohibited transaction associated with the transaction for which there
                was a failure.
                 One commenter stated that the Department should not require
                Financial Institutions to provide the report within 10 business days of
                request by the Department because Financial Institutions may have
                legitimate difficulties meeting this requirement. However, this aspect
                of the exemption provides an important mechanism for the Department to
                ensure that Financial Institutions are taking their roles under the
                exemption seriously. The Department does not intend for Financial
                Institutions to prepare a retrospective review only after it has been
                requested by the Department. The exemption provides a separate deadline
                for the completion of each annual review, so the obligation to provide
                the accompanying report within 10 business days of request will only
                apply to completed reports. For this reason, the Department has not
                extended the 10 business-day period.\135\
                ---------------------------------------------------------------------------
                 \135\ Another commenter stated that the retrospective review
                should be required only once every three years. The Department has
                not adopted this suggestion. A review that is conducted as
                infrequently as once every three years would be unlikely to identify
                compliance concerns within a reasonable amount of time so as to
                prevent more systemic violations.
                ---------------------------------------------------------------------------
                 Another commenter requested a transition period for the
                retrospective review through 2022, for the creation and testing of the
                report that is required in connection with the retrospective review.
                The commenter suggested that so long as the Financial Institution is
                working towards creating and testing the process, it should be able to
                use the exemption. As there is not a specified form of the report, the
                Department does not believe an additional transition period is
                warranted. Because the report is annual and retrospective, preparation
                of the first report would not need to begin until at least one year
                after the exemption's effective date, and the report does not need to
                be completed for an additional six months after that. The Department
                believes this will give the Financial Institution sufficient time to
                create and test its reporting methods. Furthermore, Financial
                Institutions that are subject to the FINRA regulation should already be
                conducting a similar type of review. The Department believes it would
                be inconsistent with the principles and protective nature of the
                [[Page 82840]]
                exemption to further delay implementation of the retrospective review.
                 One commenter addressed the interaction of banking law with the
                requirement in Section II(d)(5) to provide the report of the
                retrospective review, the certification and supporting data available
                to the Department. The commenter stated that a provision of the
                National Bank Act, 12 U.S.C. 484, prohibits any person from exercising
                visitorial powers over national banks and federal savings associations
                except as authorized by federal law. The commenter requested that
                Section II(d)(5) be revised with the addition, at the end of the
                sentence, of, ``except as prohibited under 12 U.S.C. 484.'' Without
                conceding that the Department's authority is limited by this provision,
                the Department has made the requested edit.
                 One commenter indicated that the Department does not have
                jurisdiction to enforce the prohibited transaction rules for
                transactions involving IRAs, so the Department's interest in and access
                to the report of the retrospective review should be limited to Title I
                Plan transactions. As the agency with authority to grant prohibited
                transaction exemptions under the Code, the Department retains the
                ability to determine whether the conditions of an exemption are being
                met by reviewing records for the purpose of determining parties'
                compliance for IRAs.\136\
                ---------------------------------------------------------------------------
                 \136\ See Reorganization Plan No. 4 of 1978 and discussion
                supra.
                ---------------------------------------------------------------------------
                Senior Executive Officer Certification
                 While the proposal stated that the Financial Institution's chief
                executive officer (or equivalent) must certify the retrospective
                review, the final exemption provides, instead, that the retrospective
                review may be certified by any of the Financial Institution's Senior
                Executive Officers. The exemption defines a ``Senior Executive
                Officer'' as any of the following: The chief compliance officer, the
                chief executive officer, president, chief financial officer, or one of
                the three most senior officers of the Financial Institution. In making
                this change, the Department accepts the views of a number of commenters
                that stated that the CEO should not be the only person who can provide
                a certification regarding the retrospective review. The Department does
                not believe that permitting the Financial Institution to choose
                whichever Senior Executive Officer it believes is most appropriate to
                perform the certification alters the protective nature of this
                condition. As commenters pointed out, other officers than the CEO, such
                as the chief compliance officer, may have more information, specific
                training, and be better able to understand the retrospective review.
                Further, no matter which Senior Executive Officer is selected to
                provide the certification, the definition of a Senior Executive Officer
                ensures that an officer of sufficient authority within the Financial
                Institution will be held accountable for oversight of exemption
                compliance. In this way, the Department believes that requiring
                certification will help reinforce a culture of compliance within the
                Financial Institution.
                 One commenter raised concerns regarding the applicability of the
                CEO certification requirement in the banking regulatory environment,
                stating that this type of certification is unusual for bank CEOs.
                Another commenter worried more broadly that a CEO certification might
                interfere with other financial certifications required of the CEO or
                unduly burden corporate governance. The Department believes that
                allowing the certification to be performed by any Senior Executive
                Officer addresses these concerns while still preserving the protective
                nature of the condition.
                 Some commenters objected to the certification requirement as a
                whole. They argued that the certification is burdensome and increases
                liability exposure without necessarily improving compliance. Others
                asserted certification is not required under Regulation Best Interest
                or the NAIC Model Regulation. On the other hand, some commenters
                acknowledged the similar existing requirements under FINRA but argued
                the requirement would be duplicative or should be harmonized.
                 The certification provides an important protection of Retirement
                Investors by creating accountability for the retrospective review and
                report at an executive level within the Financial Institution. Without
                a requirement that a Senior Executive Officer be held accountable by
                certifying the review, there is no assurance that any person in the
                leadership of a Financial Institution will review or be aware of its
                contents. The Department is required to find that the exemption is
                protective of, and in the interests of, Plans and their participants
                and beneficiaries, and IRA owners. This condition is important to the
                Department's ability to make these required findings.
                 One commenter indicated that an exemption with the certification
                requirement would not be considered ``deregulatory'' as was stated in
                the proposal. The Department responds that the exemption as a whole is
                deregulatory because it provides a broader and more flexible means for
                investment advice fiduciaries to Plans and IRAs to engage in certain
                transactions that would otherwise be prohibited under Title I and the
                Code. Financial Institutions remain free to structure their business in
                a manner that complies with the statutes and their prohibitions, or to
                request an individual exemption tailored to their specific business.
                 Finally, one commenter requested that the Department state that
                signing the certification does not implicate personal liability for the
                signing officer under the Act. The Department responds that signing the
                certification would not, in and of itself, impact the officer's
                personal liability under the Act; any such liability would be based on
                the officer's status as a fiduciary, the Act's statutory framework, and
                other relevant facts and circumstances.
                Self-Correction--Section II(e)
                 The Department has added a new Section II(e) to the exemption,
                under which Financial Institutions will be able to correct certain
                violations of the exemption. Under the new Section II(e), the
                Department will not consider a non-exempt prohibited transaction to
                have occurred due to a violation of the exemption's conditions,
                provided: (1) Either the violation did not result in investment losses
                to the Retirement Investor or the Financial Institution made the
                Retirement Investor whole for any resulting losses; (2) the Financial
                Institution corrects the violation and notifies the Department via
                email to [email protected] within 30 days of correction; (3) the correction
                occurs no later than 90 days after the Financial Institution learned of
                the violation or reasonably should have learned of the violation; and
                (4) the Financial Institution notifies the persons responsible for
                conducting the retrospective review during the applicable review cycle,
                and the violation and correction is specifically set forth in the
                written report of the retrospective review.
                 While this section was not a part of the proposal, several
                commenters raised the issue of instituting a self-correction procedure
                as it related to the Department's proposal requiring a retrospective
                review. Commenters requested that the Department provide a means for
                Financial Institutions, acting in good faith, to avoid loss of the
                exemption for violations of the conditions. Some commenters focused on
                minor or technical violations, others on violations in connection with
                specific conditions, such as allowing a
                [[Page 82841]]
                correction for failure to provide disclosures. Some pointed to existing
                methods of correction allowed by the Department and other regulators,
                including the Department's regulation under ERISA section
                408(b)(2).\137\ One commenter specified that there should be a
                correction process in connection with the retrospective review, because
                failure to include this could put Financial Institutions in a difficult
                position of having discovered technical violations but not being able
                to cure them without being subject to an excise tax for the prohibited
                transaction.
                ---------------------------------------------------------------------------
                 \137\ 29 CFR 2550.408b-2(c)(1)(vii).
                ---------------------------------------------------------------------------
                 Upon consideration of the comments, the Department determined to
                provide this self-correction procedure. Although many commenters cited
                minor or technical violations, the Department does not view violations
                of any condition of the exemption as necessarily minor or technical.
                Accordingly, the section allows for correction even if a Retirement
                Investor has suffered investment losses, provided that the Retirement
                Investor is made whole. The Department believes that the self-
                correction provision will provide Financial Institutions with an
                additional incentive to take the retrospective review process
                seriously, timely identify and correct violations, and use the process
                to correct deficiencies in their policies and procedures, so as to
                avoid potential future penalties and lawsuits.
                Eligibility--Section III
                 Section III of the exemption identifies circumstances under which
                an Investment Professional or Financial Institution will become
                ineligible to rely on the exemption for a period of 10 years. The
                grounds for ineligibility involve certain criminal convictions or
                certain egregious conduct with respect to compliance with the
                exemption. Ineligible parties may rely on an otherwise available
                statutory exemption or administrative class exemption, or the parties
                can apply for an individual prohibited transaction exemption from the
                Department. This will allow the Department to give special attention to
                parties with certain criminal convictions or with a history of
                egregious conduct regarding compliance with the exemption.
                 Many commenters expressed concern that the conditions of the
                proposed exemption were not sufficiently enforceable to provide
                meaningful protections. Commenters noted that, unlike the Best Interest
                Contract Exemption granted in connection with the 2016 fiduciary rule,
                this exemption did not include a contract or other means of making the
                Impartial Conduct Standards enforceable. Therefore, IRA owners would
                not have a mechanism to enforce the requirements of the exemption, and
                the Department lacks direct enforcement authority over Plans not
                covered by Title I. Even with respect to Retirement Investors in ERISA-
                covered Plans, some commenters described the structure of the exemption
                as effectively allowing the financial services industry to self-
                regulate; they said the exemption would permit the ``fox to guard the
                henhouse.'' One commenter specifically criticized the proposed
                exemption's eligibility provision as too weak to prevent or punish
                violations of the exemption. Other commenters were concerned that the
                eligibility provision did not provide any incentive for Financial
                Institutions to comply with the requirements of the exemption.
                 Other commenters objected to the exemption including any
                eligibility provision, arguing that the Department's investigative
                authority and existing consequences for prohibited transactions are
                sufficient. Some raised concerns that the exemption's eligibility
                provision has no basis in the statute and may be unconstitutional. Some
                acknowledged that the Department's QPAM class exemption has a similar
                provision related to criminal convictions, but one commenter argued
                this too, is impermissible.\138\ Some commenters cited the Fifth
                Circuit's Chamber opinion as support for the position that the
                eligibility provision impermissibly expands the Department's
                enforcement authority over IRAs. One commenter indicated that the
                eligibility provision would only serve to increase compliance
                complexity, costs, and burdens, along with compliance uncertainty,
                under the exemption.
                ---------------------------------------------------------------------------
                 \138\ See PTE 84-14, Class Exemption for Plan Asset Transactions
                Determined by Independent Qualified Professional Asset Managers, 49
                FR 9494 (Mar. 13, 1984) as corrected at 50 FR 41430 (Oct. 10, 1985),
                as amended at 67 FR 9483 (Mar. 1, 2002), 70 FR 49305 (Aug. 23,
                2005), and 75 FR 38837 (July 6, 2010).
                ---------------------------------------------------------------------------
                 The Department has considered comments on the eligibility provision
                in Section III and has adopted it generally as proposed, but with non-
                substantive revisions.\139\ The Department disagrees with commenters
                that expressed the view that the exemption is essentially self-
                regulatory and that the Department should not proceed with the
                exemption because it lacks an express enforcement mechanism for IRA
                owners. The Department believes that the eligibility provision will
                encourage Financial Institutions and Investment Professionals to
                maintain an appropriate focus on compliance with legal requirements and
                with the exemption, and, therefore, it has not eliminated them as
                overly burdensome, as suggested by a commenter. The Department intends
                to use its investigative, enforcement, and referral authority to
                enforce compliance with the exemption, and it will impose ineligibility
                on Financial Institutions or Investment Professionals that demonstrate
                the type of compliance issues described in the exemption. The
                Department notes that, in developing the exemption, it was mindful of
                the Fifth Circuit's Chamber opinion holding that the Department did not
                have authority to include certain contract requirements in the new
                exemptions enforceable by IRA owners granted as part of the 2016
                fiduciary rulemaking. The Department's approach was designed to avoid
                any potential for disruption in the market for investment advice that
                may occur related to a contract requirement.
                ---------------------------------------------------------------------------
                 \139\ As described in more detail below, all references to the
                ``Office of Exemption Determinations'' have been replaced with
                references to the ``Department.''
                ---------------------------------------------------------------------------
                 The Department disagrees that this eligibility provision is
                problematic simply because only one other class exemption includes this
                condition. It is the responsibility of the Department to craft
                exemptions to ensure they are protective of and in the interests of
                plans and plan participants. The conditions in the Department's
                exemptions are designed to address the conflicts of interest raised by
                the transactions covered by the exemption. The Department has
                determined that limiting eligibility in this manner serves as an
                important safeguard in connection with this very broad grant of relief
                from the self-dealing prohibitions of ERISA and the Code in this
                exemption.
                 The specific provision governing eligibility and the comments
                received on the provision are discussed in the next sections.
                Criminal Convictions
                 An Investment Professional or Financial Institution will become
                ineligible upon the conviction of any crime described in ERISA section
                411 arising out of provision of advice to Retirement Investors, except
                as described below. Crimes described in ERISA section 411 are likely to
                directly contravene the Investment Professional's or Financial
                Institution's ability to maintain a high standard of integrity and will
                cast doubt on their ability to act in accordance with the Impartial
                Conduct Standards. The Department intends that the phrase
                [[Page 82842]]
                ``arising out of the provision of advice to Retirement Investors'' be
                interpreted broadly to include, for example, a Financial Institution or
                Investment Professional embezzling money from the account of a
                Retirement Investor to whom they provide or provided investment advice.
                 An Investment Professional will automatically become ineligible
                after a criminal conviction in ERISA section 411 arising out of
                provision of advice to Retirement Investors. However, a Financial
                Institutions with such a criminal conviction may submit a petition to
                the Department and seek a determination that continued reliance on the
                exemption would not be contrary to the purposes of the exemption.
                Petitions must be submitted within 10 business days of the conviction
                to the Department by email at [email protected].
                 Following submission of the petition, the Financial Institution has
                the opportunity to be heard, in person or in writing or both. Because
                of the 10-business day timeframe for submitting a petition, the
                Department does not expect the Financial Institution to set forth its
                entire position or argument in its initial petition. The opportunity to
                be heard in person will allow the Financial Institution to address the
                facts and circumstances more fully. The opportunity to be heard will be
                limited to one in-person conference unless the Department determines in
                its sole discretion to allow additional conferences.
                 The Department's determination as to whether to grant a Financial
                Institution's petition to continue relying on the exemption following a
                criminal conviction will be based solely on its discretion. In
                determining whether to grant the petition, the Department will consider
                the gravity of the offense; the relationship between the conduct
                underlying the conviction and the Financial Institution's system and
                practices in its retirement investment business as a whole; the degree
                to which the underlying conduct concerned individual misconduct,
                corporate managers, and/or policy; how recently the underlying conduct
                occurred and any related lawsuit; remedial measures taken by the
                Financial Institution upon learning of the underlying conduct; and such
                other factors as the Department determines in its discretion are
                reasonable in light of the nature and purposes of the exemption. The
                Department will consider whether any extenuating circumstances indicate
                that the Financial Institution should be able to continue to rely on
                the exemption despite the conviction. In sum, the Department will focus
                on the Financial Institution's ability to fulfill its obligations under
                the exemption for the protection of Retirement Investors.
                 Upon making a determination as to a Financial Institution's
                petition, the Department will provide a written determination to the
                Financial Institution that states the basis for the determination.
                Denial of a Financial Institution's petition will not necessarily
                indicate that the Department will not entertain a separate individual
                exemption request submitted by the same Financial Institution; however,
                any individual exemption is likely to be subject to additional
                protective conditions. The final exemption provides that Financial
                Institution will have 21 days after denial of the petition before
                becoming ineligible. This will allow Financial Institutions, and other
                Financial Institutions in the same Controlled Group, to assess their
                legal and operational options.
                 Some commenters on the proposal expressed general agreement that a
                Financial Institution that is convicted of a crime should be ineligible
                for the exemption. One commenter believed there are due process
                concerns if ineligibility occurs at the time of conviction rather than
                allowing for an appeal. Other commenters stated that the Department can
                take action under ERISA section 411 to seek to disqualify an entity
                from acting as a fiduciary so a provision in the exemption is
                unnecessary.
                 The Department believes that the criminal basis for ineligibility
                is appropriately applied in the context of both Title I Plans and IRAs.
                Despite the availability of action under ERISA section 411, it is
                appropriate to condition further reliance on the broad relief in the
                exemption more directly on the lack of such convictions, without the
                Department having to take further action. The Department does not agree
                that the application of the crimes listed in ERISA section 411 would
                not be permitted by the Fifth Circuit's Chamber opinion. The 2016
                fiduciary rule and related exemptions did not contain a comparable
                provision, and the Fifth Circuit did not address the issue. As part of
                its authority to craft exemptions and make findings under ERISA section
                408(a) and Code section 4975(c)(2), the Department is permitted to
                impose reasonable protective conditions, including those related to the
                conduct of those entrusted with investors' funds. The Department does
                not view ERISA section 411 or the statutory penalties for exemption
                noncompliance as creating a negative inference that prohibits a
                criminal prohibition as part of this exemption, whether in the Title I
                or Code context, especially when both provisions share the same
                essential purpose. Further, the only consequence flowing from a
                violation of the criminal conviction provision of this exemption is the
                loss of eligibility to use the exemption; no further penalties attach.
                 The Department also does not believe that the eligibility provision
                raises due process issues. The exemption specifically entitles the
                Financial Institution to submit a petition informing the Department of
                the conviction and seeking a determination that the Financial
                Institution's continued reliance on the exemption would not be contrary
                to the purposes of the exemption. This process constitutes notice and
                an opportunity to be heard, and parties aggrieved by the denial of an
                exemption can appeal that final agency action under the Administrative
                Procedure Act. The Department also does not believe it is appropriate
                to defer ineligibility until the conclusion of an appeal because of the
                significant delay that an appeal may entail, during which time
                Retirement Investors' interests may be at risk.
                 The Department has also clarified, in response to another comment,
                that ineligible parties under this exemption may alternatively rely on
                a statutory exemption or an administrative class exemption, if one is
                available. Ineligible Financial Institutions may also request an
                individual exemption, subject to additional protective conditions as
                warranted, and with the same appeal rights.
                Conduct With Respect to Compliance With the Exemption
                 Investment Professionals and Financial Institutions will also
                become ineligible if they are issued a written ineligibility notice
                from the Department stating that they (i) engaged in a systematic
                pattern or practice of violating the conditions of the exemption, (ii)
                intentionally violated the conditions of the exemption, or (iii)
                provided materially misleading information to the Department in
                connection with the Investment Professional's or Financial
                Institution's conduct under the exemption. These categories of
                noncompliance militate against the Investment Professional or Financial
                Institution continuing to rely on the broad prohibited transaction
                relief in the class exemption. Provided that a Financial Institution
                has established, maintained and enforced prudent policies and
                procedures as required by this exemption, a minor number of isolated
                violations of the conditions of the exemption does not
                [[Page 82843]]
                constitute a systematic pattern or practice.
                 The exemption sets forth a process governing the issuance of the
                written ineligibility notice, as follows. Prior to issuing a written
                ineligibility notice, the Department will issue a written warning to
                the Investment Professional or Financial Institution, as applicable,
                identifying specific conduct that could lead to ineligibility, and
                providing a six-month opportunity to cure. At the end of the six-month
                period, if the Department determines that the conduct has persisted, it
                will provide the Investment Professional or Financial Institution with
                the opportunity to be heard, in person or in writing, before the
                Department issues the written ineligibility notice. If a written
                ineligibility notice is issued, it will state the basis for the
                determination that the Investment Professional or Financial Institution
                engaged in conduct warranting ineligibility. The final exemption
                provides that Financial Institution will have 21 days after the date of
                the written ineligibility notice before becoming ineligible. This will
                allow Financial Institutions, and other Financial Institutions in the
                same Controlled Group, to assess their legal and operational options.
                 A number of commenters expressed opposition to this basis of
                ineligibility in the proposed exemption. Most of the opposition
                centered on the proposal's specific references to the Office of
                Exemption Determinations (OED) in determining ineligibility. Commenters
                stated that the standards in the exemption are not objective or
                detailed and asserted this could result in a violation of due process,
                inconsistency, and unfairness. Further, because of these concerns, one
                commenter requested an appeals process beyond OED and another requested
                the use of administrative law judges. Some commenters raised concerns
                about the QPAM exemption and a few commenters cited a GAO report
                regarding OED procedures as evidence that OED should not be permitted
                to oversee this process.\140\ Some commenters cited a recent Supreme
                Court case, Lucia v. SEC, which they said struck down a similar
                structure.\141\ Other commenters stated that this eligibility provision
                overstepped the Department's authority.
                ---------------------------------------------------------------------------
                 \140\ Individual Retirement Accounts, Formalizing Labor's and
                IRS's Collaborative Efforts Could Strengthen Oversight of Prohibited
                Transactions, GAO-19-495 (June 2019), available at www.gao.gov/assets/700/699575.pdf.
                 \141\ 585 U.S. __, 138 S.Ct. 2044 (2018).
                ---------------------------------------------------------------------------
                 In response to commenters, the eligibility provision has been non-
                substantively revised to state that the Department will determine
                eligibility. This will ensure that the Department, acting under the
                direction of the Secretary of Labor, maintains full responsibility for
                eligibility determinations under the exemption. As laid out in the
                Reorganization Plan No. 4 of 1978, the Secretary of Labor has the
                authority to issue exemptions, oversee fiduciary conduct and prohibited
                transactions. Accordingly, the Department disagrees with those
                commenters who claim the Department lacks the appropriate authority, or
                is overstepping its role. On the contrary, the Department is acting
                squarely within the authority granted to it to issue regulations,
                rulings, opinions, and exemptions under Code section 4975. The
                Department believes that the eligibility provision does not need
                additional adjustments given that the exemption specifies an extensive
                process before a written ineligibility notice will be issued. The
                Department has clarified, in response to a comment, that ineligible
                parties under this exemption may alternatively rely on a statutory
                exemption or an administrative class exemption, if one is available.
                 The Department also disagrees with those commenters who claim that
                the ineligibility provision is too vague as to be meaningful. The
                exemption clearly states that an entity will be provided with a
                statement of the specific conduct at issue, and will be provided with a
                six-month period to cure the conduct. Commenters expressed concerned
                that the Department did not provide a specific number of violations a
                Financial Entity may commit before such violations become egregious
                (and, therefore, disqualifying). The Department has crafted a
                principles-based exemption, and does not consider it appropriate to set
                forth all of the possible ways in which an entity may engage in
                egregious conduct. The Department continues to believe that providing
                entities with specific notice and an opportunity to cure better
                balances the issues at stake.
                 The Department also notes that, in connection with its earlier
                response to a commenter, clarifying that the scope of relief in this
                exemption extends to foreign affiliates of Financial Institutions,\142\
                so too does the application of the eligibility provision regarding
                egregious conduct with respect to compliance with the exemption. As
                that commenter indicated, including relief for foreign affiliates is
                important, given the increasingly global nature of retirement services.
                The Department agrees, and, therefore, impresses upon Financial
                Institutions the importance of ensuring proper oversight of foreign
                affiliates with respect to compliance with the conditions of the
                exemption. If a foreign affiliate performs services in connection with
                a transaction covered by this exemption, but does so in a manner that
                is in violation of the conditions of this exemption, this will subject
                the Financial Institution to possible ineligibility under Section
                III(a)(2).
                ---------------------------------------------------------------------------
                 \142\ See discussion on Scope of Relief--Section I, Affiliates
                and Related Entities.
                ---------------------------------------------------------------------------
                Scope of Ineligibility
                 A Financial Institution's ineligibility would be triggered by its
                own conviction or receipt of a written ineligibility notice, or by the
                conviction or receipt of such a notice by another Financial Institution
                in the same Controlled Group. A Financial Institution is in the same
                Controlled Group with another Financial Institution if it would be
                considered in the same ``controlled group of corporations'' or ``under
                common control'' with the Financial Institution, as those terms are
                defined in Code section 414(b) and (c), in each case including the
                accompanying regulations. The Department is including in the
                eligibility provision other Financial Institutions in the same
                Controlled Group to ensure that a Financial Institution facing
                ineligibility for its actions affecting Retirement Investors cannot
                simply transfer its fiduciary investment advice business to another
                Financial Institution that is closely related and that also provides
                fiduciary investment advice to Retirement Investors, thus avoiding
                ineligibility entirely. The definition of Controlled Group is narrowly
                tailored to cover only other investment advice fiduciaries that share
                significant ownership. This definition ensures that a Financial
                Institution would not become ineligible based on the actions of an
                entity engaged in unrelated services that happens to share a small
                amount of common ownership.
                 The proposed exemption provided that a Financial Institution is in
                a Control Group with another Financial Institution if, directly or
                indirectly, the Financial Institution owns at least 80 percent of, is
                at least 80 percent owned by, or shares an 80 percent or more owner
                with, the other Financial Institution. If the Financial Institutions
                are not corporations, the proposal provided that ownership would be
                defined to include interests in the Financial Institution such as
                profits interest or capital interests in which,
                [[Page 82844]]
                directly or indirectly, the Financial Institution owns at least 80
                percent of, is at least 80 percent owned by, or shares an 80 percent or
                more owner with, the other Financial Institution. For purposes of this
                provision, the proposal provided if the Financial Institutions are not
                corporations, ownership would be defined to include interests in the
                Financial Institution such as profits interest or capital interests.
                 The Department stated in the proposal that the 80 percent threshold
                is consistent with the Code's rules for determining when employees of
                multiple corporations should be treated as employed by the same
                employer, citing Code section 414(b). The Department also sought
                comment on this approach. In response, one commenter asserted that
                different forms of ownership would make it difficult to determine how
                to apply the 80% threshold suggested. Accordingly, the Department
                revised the definition to directly incorporate both definitions in both
                Code section 414(b) and 414(c) which address these arrangements. The
                Department believes these provisions will provide a well-known frame of
                reference for Financial Institutions and avoid uncertainty as to how
                the definition will be applied.
                 A few other commenters opposed including Control Group members
                within the eligibility provision, as proposed. These commenters
                asserted that a common parent is not an indicator of any other
                connection between corporate entities; rather, these commenters stated
                that affiliates typically maintain different policies and procedures.
                One commenter asserted that conduct by the Financial Institution's
                affiliates may not relate to investment advice or conduct involving
                Title I Plans or IRAs. This commenter stated that affiliates typically
                maintain different compliance policies and procedures and a Financial
                Institution and its affiliates are managed by different officers and
                compliance staff. Another commenter asserted that a Financial
                Institution may not know of the conviction of another Financial
                Institution in the same Controlled Group within 10 business days.
                Another commenter stated that independent firms may have common
                ownership but different business models or professional culture.
                 The Department has not revised its approach in response to these
                comments. The eligibility provision and the definition of Controlled
                Group are narrowly drafted so that they identify conduct involving
                services to Retirement Investors, and also are limited to Financial
                Institutions, within the meaning of the exemption, that are Controlled
                Group members with a high level of common ownership. The Department
                continues to believe that the tailored definition of Controlled Group
                and provision that a Financial Institution becomes ineligible on the
                10th business day after conviction ensures that there is a culture of
                compliance across the Controlled Group for entities engaging in this
                otherwise prohibited transaction. The Department notes that given the
                high level of ownership, it is not unreasonable for the Financial
                Institution be aware of the conviction of another Financial Institution
                in the same Controlled Group and it should not be difficult for
                Financial Institutions to keep track of such convictions. Accordingly,
                the Department has not adjusted the 10 business-day deadline.
                Period of Ineligibility
                 The period of ineligibility under Section III is 10 years; however,
                the eligibility provision would apply differently to Investment
                Professionals and Financial Institutions. An Investment Professional
                that is convicted of a crime would become ineligible immediately upon
                the date the Investment Professional is convicted by a trial court,
                regardless of whether that judgment remains under appeal, or upon the
                date of the written ineligibility notice from the Department, as
                applicable.
                 Financial Institutions, on the other hand, would have a one-year
                winding down period after becoming ineligible, during which they may
                continue to rely on the exemption, as long as they comply with the
                exemption's other conditions during that year. The winding down period
                begins 10 business days after the date of the trial court's judgment,
                regardless of whether that judgment remains under appeal. Financial
                Institutions that timely submit a petition regarding the conviction
                would become ineligible 21 days after the date of a written notice of
                denial from the Department. Financial Institutions that become
                ineligible due to conduct with respect to exemption compliance would
                become ineligible 21 days after the date of the written ineligibility
                notice from the Department and begin their winding down period at that
                point.
                 Financial Institutions or Investment Professionals that become
                ineligible to rely on this exemption may rely on a statutory or
                administrative class prohibited transaction exemption if one is
                available or may seek an individual prohibited transaction exemption
                from the Department. The Department encourages any Financial
                Institution or Investment Professional facing allegations that could
                result in ineligibility, or that otherwise determines it may need
                individual prohibited transaction relief, to begin the application
                process as soon as possible. An applicant is not guaranteed an
                individual exemption, even if one is proposed. If an exemption is
                proposed, the Department is required to provide notice and a period of
                public comment and to consider those comments before granting an
                exemption. If an individual exemption applicant becomes ineligible and
                the Department has not granted a final individual exemption, the
                Department will consider additional retroactive relief, consistent with
                its policy as set forth in 29 CFR 2570.35(d). Retroactive relief may
                require inclusion of additional exemption conditions.
                Recordkeeping--Section IV
                 Under Section IV of the exemption, Financial Institutions must
                maintain records for six years demonstrating compliance with the
                exemption. The Department generally includes a recordkeeping
                requirement in its administrative exemptions to ensure that parties
                relying on an exemption can demonstrate, and the Department can verify,
                compliance with the conditions of the exemption. Section IV requires
                that the records be made available, to the extent permitted by law, to
                any authorized employee of the Department or the Department of the
                Treasury.
                 To demonstrate compliance with the exemption, Financial
                Institutions are required to maintain, among other things,
                documentation of rollover recommendations; their written policies and
                procedures adopted pursuant to Section II(c); and the report of the
                retrospective review, certification, and supporting data. Except with
                respect to rollovers, the Department does not expect Financial
                Institutions to document the reason for every investment recommendation
                made pursuant to the exemption. However, documentation may be
                especially important for recommendations of particularly complex
                products or recommendations that might, on their face, appear
                inconsistent with the best interest standard.
                 One commenter supported the recordkeeping requirement as proposed
                but recommended extending the recordkeeping requirement to 10 years.
                The Department declines to extend the time period. The six-year time
                period is consistent with standard recordkeeping requirements imposed
                in many existing exemptions, and it is consistent with the
                [[Page 82845]]
                statute of limitation set forth in ERISA section 413.
                 Other commenters opposed the scope of access to records in the
                proposed exemption. The proposal provided that records should be
                available for review by the following parties in addition to the
                Department: Any fiduciary of a Plan that engaged in an investment
                transaction pursuant to this exemption; any contributing employer and
                any employee organization whose members are covered by a Plan that
                engaged in an investment transaction pursuant to this exemption; or any
                participant or beneficiary of a Plan, or IRA owner that engaged in an
                investment transaction pursuant to this exemption. Several commenters
                stated that allowing parties other than the Department to review
                records would increase the burden placed on Financial Institutions. In
                particular, they expressed the view that parties might overwhelm
                Financial Institutions with requests for information in order to
                generate claims for use in litigation. Fear of potential litigation
                could, in turn, they argued, lead to a ``culture of quiet'' in which
                employees of Financial Institutions elect not to address compliance
                issues because of the fear of this disclosure.
                 In response to these comments, the Department has revised the final
                exemption's recordkeeping provisions so that access is limited to the
                Department and the Department of the Treasury, although, in connection
                with this change, the Department has revised Section II(b) of the
                exemption, as described above, to provide Retirement Investors with
                documentation of the reasons that a rollover recommendation made to
                them was in their best interest. The Department accepts that Financial
                Institutions may have concerns about internal compliance records,
                particularly the record of their retrospective reviews, becoming widely
                accessible. However, the Department believes that it is important for
                the exemption to be conditioned on Retirement Investors receiving
                documentation of the reasons for rollover recommendations made to them,
                to allow them to carefully evaluate those important recommendations.
                The Department also notes that even if the exemption does not require
                disclosure of certain records, Financial Institutions would not be
                precluded from providing them voluntarily as a matter of customer
                relations.
                 One commenter raised concerns that the proposal's recordkeeping
                requirements were inconsistent with certain ``visitorial powers'' under
                banking law, discussed above. The Department notes that the exemption,
                as well as the proposal, contains the limiting language ``to the extent
                permitted by law including 12 U.S.C. 484,'' which the Department
                believes substantially addresses these concerns.
                 A few commenters also asserted that the Department should not be
                permitted to request records regarding IRA transactions because the
                Department does not have enforcement jurisdiction over IRAs, and under
                the Fifth Circuit's Chamber opinion, the records provision would be an
                impermissible attempt to usurp enforcement jurisdiction. In conjunction
                with this, one commenter suggested the Internal Revenue Service should
                be able to obtain records regarding IRAs. While the Department may lack
                certain enforcement jurisdiction with respect to IRAs, it does not lack
                the ability to issue exemptions to the prohibited transaction
                provisions under Code section 4975.\143\ The Department has authority
                to grant prohibited transaction exemptions, as well as the associated
                authority to determine whether the conditions of its exemption are
                being met by reviewing records for the purpose of determining that
                compliance. The Department does not, based on those same grounds, agree
                that a recordkeeping requirement that impacts IRAs is inconsistent with
                the Fifth Circuit's Chamber opinion, which did not specifically address
                the issue. However, the Department has added the Department of the
                Treasury, which includes the Internal Revenue Service, as an additional
                regulator that can obtain a Financial Institution's records under the
                exemption.
                ---------------------------------------------------------------------------
                 \143\ See supra note 6.
                ---------------------------------------------------------------------------
                 Lastly, one commenter was concerned about the application of a 30-
                day requirement to notify the Department of a decision to withhold
                documents from parties other than the Department. Because the exemption
                has been modified to only provide for the Department's and the
                Department of the Treasury's review, the commenter's concern has been
                addressed.
                Effective Date
                 The exemption is effective 60 days after its publication in the
                Federal Register. This responds to several commenters who urged the
                Department to make the exemption available promptly. Some commenters
                requested that the exemption be effective immediately upon publication
                in the Federal Register, rather than after 60 days. Another commenter,
                however, suggested that the exemption should be effective no earlier
                than July 1, 2021, 180 days after the publication of the exemption, or
                90 days after the end of the current public health emergency, because
                of market turmoil and COVID-19.
                 The Department has retained the 60 day effective date timeframe to
                permit transmittal of the exemption to Congress and the Comptroller
                General for review in accordance with the Congressional Review Act
                provisions of the Small Business Regulatory Enforcement Fairness Act of
                1996 (5 U.S.C. 801 et seq.). As stated above, parties can continue to
                rely on FAB 2018-02 for one year following publication of the final
                exemption, so there will be a transition period for Financial
                Institutions to develop compliance structures. The Department has not
                delayed the effective date as suggested by one commenter. The
                Department believes that the exemption's conditions provide protections
                of Retirement Investors even in the event of market turmoil, and,
                therefore, a delay in the effective date is not in the interests of
                Retirement Investors.
                Procedural Issues
                 Following the proposal, the Department received comments about the
                process it has followed in this exemption proceeding. Some commenters
                requested that the Department extend the proposed exemption's 30-day
                comment period. Many commenters also requested the Department hold a
                public hearing, which it did on September 3, 2020, although a few other
                commenters asserted that the procedure establishing the hearing was
                improper. Commenters in particular pointed to the more extensive
                comment period provided in the Department's 2016 fiduciary rulemaking.
                 The Department believes that its procedure with respect to the
                proposal was appropriate under applicable requirements, including the
                Administrative Procedure Act. The Department received and carefully
                reviewed 106 comments on the proposal. Further, the Department
                accommodated all requests by commenters to testify at the hearing, and
                this resulted in 21 organizations testifying. This hearing was
                broadcast publicly, and all interested parties were invited to watch
                the hearings. The hearings gave the Department time to hear oral
                testimony from these 21 different organizations, and question them on
                aspects of the comments and their testimony. Moreover, the general
                issues and concerns raised by the proposal have been subject to
                significant amounts of commentary and discussion between the Department
                and the public
                [[Page 82846]]
                since October 2010. In light of the narrower issues raised in the
                present exemption project as opposed to the 2016 fiduciary rulemaking,
                as well as the public record developed on the proposal, the Department
                does not believe that the shorter comment period indicates an
                insufficient opportunity for public comment.
                Reinsertion of the Five-Part Test for Investment Advice Fiduciary
                Status
                 On the same day as the Department published the proposed exemption,
                the Department issued a technical amendment to 29 CFR 2510-3.21
                instructing the Office of the Federal Register to remove language that
                was added in 2016 and reinsert the text of the 1975 regulation. The
                1975 regulation established the five-part test for investment advice
                fiduciary status.
                 Many commenters on the Department's proposed exemption addressed
                the Department's technical amendment reinserting the five-part test.
                Some commenters supported the technical amendment, stating that it
                provides welcome certainty to the regulated community as to the current
                legal definition of an investment advice fiduciary. Some commenters
                indicated that the five-part test properly defines an investment advice
                fiduciary. Some expressed the view that reinsertion of the five-part
                test was the appropriate response to the Fifth Circuit's Chamber
                opinion.
                 Many commenters expressed significant opposition to the reinsertion
                of the five-part test via the technical amendment, and the five-part
                test in general. They stated that the five-part test was established
                before the prevalence of 401(k) plans and IRAs, and is now outdated and
                ill-suited to address the complex investment products offered in
                today's marketplace. They also said the five-part test is narrower than
                the statutory definition in Title I and the Code, which defines a
                fiduciary as anyone who ``renders investment advice for a fee or other
                compensation, direct or indirect, with respect to any moneys or other
                property of such plan, or has any authority or responsibility to do
                so.'' \144\ These commenters said despite the Department's preamble
                interpretation regarding rollovers, many rollovers would occur without
                the protections of a fiduciary standard.
                ---------------------------------------------------------------------------
                 \144\ ERISA section 3(21)(A)(ii); Code section 4975(e)(3)(B).
                ---------------------------------------------------------------------------
                 Commenters criticized several of the individual elements of the
                five-part test. The ``regular basis'' prong in particular, they said,
                creates loopholes for financial professionals to avoid fiduciary status
                while holding themselves out as trusted advisers. Some commenters
                particularly pointed to transactions involving non-securities which
                they said can involve significant conflicts of interest and may often
                be considered one-time transactions. Commenters also stated that the
                regular basis prong will mean that advice to a plan sponsor regarding
                investment options in a Title I Plan will rarely be fiduciary advice,
                which will adversely affect Plan participants' investment options. The
                commenters also stated that disclaimers of a `mutual agreement' or that
                the advice will serve as `a primary basis' for investment decisions
                will be used to avoid application of the fiduciary standard. As a
                result of all these factors, the commenters said Retirement Investors
                would be harmed by unchecked conflicts of interest.
                 Some of the commenters raised legal arguments in connection with
                the technical amendment reinserting the five-part test. The commenters
                stated the Department had discretion as to whether to reinstate the
                five-part test, and, therefore, should have provided notice, economic
                analysis, and an opportunity for public comment before it took action.
                 While this exemption proceeding interprets aspects of the five-part
                test, including by providing a new interpretation as to how it applies
                to rollovers, this exemption has not put at issue the five-part test
                itself as codified at 26 CFR 54.4975-9 and 29 CFR 2510.3-21. Thus,
                these comments are outside the scope of this exemption proceeding.
                 Additionally, as stated in its technical amendment, the five-part
                test was reinstated by the Fifth Circuit's decision in Chamber, not by
                any discretionary action of the Department. As a result of that
                decision, the 2016 fiduciary regulation and associated exemptions were
                vacated in toto. The Department merely directed the Office of the
                Federal Register to update the Code of Federal Regulations to correctly
                reflect current law.
                 Finally, as explained below regarding the need for this rulemaking,
                this exemption appropriately takes into account the reasoning in the
                Fifth Circuit's Chamber opinion and changes in the regulatory landscape
                that have occurred since the 2016 fiduciary rulemaking.
                Regulatory Impact Analysis
                Executive Orders 12866 and 13563 Statement
                 Executive Orders 12866 \145\ and 13563 \146\ direct agencies to
                assess all costs and benefits of available regulatory alternatives and,
                if regulation is necessary, to select regulatory approaches that
                maximize net benefits (including potential economic, environmental,
                public health, and safety effects; distributive impacts; and equity).
                Executive Order 13563 emphasizes the importance of quantifying costs
                and benefits, reducing costs, harmonizing rules, and promoting
                flexibility.
                ---------------------------------------------------------------------------
                 \145\ Regulatory Planning and Review, 58 FR 51735 (Oct. 4,
                1993).
                 \146\ Improving Regulation and Regulatory Review, 76 FR 3821
                (Jan. 21, 2011).
                ---------------------------------------------------------------------------
                 Under Executive Order 12866, ``significant'' regulatory actions are
                subject to review by the Office of Management and Budget (OMB). Section
                3(f) of the Executive Order defines a ``significant regulatory action''
                as any regulatory action that is likely to result in a rule that may:
                 (1) Have an annual effect on the economy of $100 million or more
                or adversely and materially affect a sector of the economy,
                productivity, competition, jobs, the environment, public health or
                safety, or State, local, or tribal governments or communities (also
                referred to as ``economically significant'');
                 (2) Create a serious inconsistency or otherwise interfere with
                an action taken or planned by another agency;
                 (3) Materially alter the budgetary impacts of entitlement
                grants, user fees, or loan programs or the rights and obligations of
                recipients thereof; or
                 (4) Raise novel legal or policy issues arising out of legal
                mandates, the President's priorities, or the principles set forth in
                the Executive Order.
                 The Department anticipates that this exemption is economically
                significant within the meaning of section 3(f)(1) of Executive Order
                12866. Therefore, the Department provides the following assessment of
                the potential benefits and costs associated with this exemption. In
                accordance with Executive Order 12866, this exemption was reviewed by
                OMB.
                 The final exemption will be transmitted to Congress and the
                Comptroller General for review in accordance with the Congressional
                Review Act provisions of the Small Business Regulatory Enforcement
                Fairness Act of 1996 (5 U.S.C. 801 et seq.). Pursuant to the
                Congressional Review Act, OMB has designated this final exemption as a
                ``major rule,'' as defined by 5 U.S.C. 804(2), because it
                [[Page 82847]]
                would be likely to result in an annual effect on the economy of $100
                million or more.
                Need for Regulatory Action
                 Participants in individual participant-directed defined
                contribution Plans (DC Plans) and IRA investors are responsible for
                investing their retirement savings, and they often seek high quality,
                impartial advice from financial service professionals to make prudent
                investment decisions. This is especially true as the share of total
                plan participation attributable to Defined Contribution (DC) Plans
                continues to grow. In 2017, 83 percent of DC Plan participation was
                attributable to 401(k) Plans, and 98 percent of 401(k) Plan
                participants were responsible for directing some or all of their
                account investments.\147\
                ---------------------------------------------------------------------------
                 \147\ Private Pension Plan Bulletin Historic Tables and Graphs
                1975-2017, Employee Benefits Security Administration (Sep. 2018),
                www.dol.gov/sites/dolgov/files/ebsa/researchers/statistics/retirement-bulletins/private-pension-plan-bulletin-historical-tables-and-graphs.pdf.
                ---------------------------------------------------------------------------
                 Following the Fifth Circuit's Chamber opinion, the Department
                issued a temporary enforcement policy under FAB 2018-02 and announced
                its intent to provide additional guidance in the future. Since then, as
                discussed earlier in this preamble, the regulatory landscape has
                changed as other regulators, including the SEC, have adopted enhanced
                conduct standards for financial services professionals.\148\
                ---------------------------------------------------------------------------
                 \148\ The SEC's Regulation Best Interest went into effect June
                30, 2020. Although not a regulatory agency, the NAIC approved
                revisions to Model Regulation 275 in February 2020 and recommended
                adoption by state insurance regulators. According to a commenter in
                the insurance industry, the updated NAIC's Model Regulation 275 has
                been finalized in two states (Arizona and Iowa), and four others
                (Idaho, Kentucky, Ohio, and Rhode Island) have publicly stated their
                intention to pursue adoption in late 2020 or early 2021. Other
                commenters expect the updated NAIC Model Regulation to be adopted in
                a majority of states within the next two to three years. These
                commenters also stated that the Dodd-Frank Act requires adoption of
                the NAIC Model Regulation amendments within five years to maintain
                exclusive state regulation of fixed annuity and insurance products.
                ---------------------------------------------------------------------------
                 Some commenters claimed that the Department changed its previous
                position from its 2016 fiduciary rulemaking without providing detailed
                justification. In response to these comments, the Department more
                clearly specifies some of the factors that compelled it to take this
                action. First, the Department's current action follows and is guided by
                the Fifth Circuit's Chamber opinion decision that vacated the
                Department's 2016 fiduciary rule and associated exemptions, in toto.
                The Department carefully studied the court's decision and developed
                this exemption consistent with it. Second, the regulatory landscape has
                changed since the Department issued the 2016 fiduciary rule and
                exemptions. At that time, no other regulators had adopted enhanced
                conduct standards of financial service professionals. Currently, other
                regulators such as the SEC and state insurance commissioners have
                adopted or are currently in the process of enhancing the conduct
                standards of financial service professionals. These developments
                encourage the Department to take these regulatory changes into account
                when taking this action.
                 For instance, at the Department's September 3, 2020, public hearing
                on the proposed exemption, a witness testified that financial services
                firms made fundamental changes in their business models for several
                years after the Department issued its 2016 fiduciary rule and the SEC
                issued Regulation Best Interest. Those changes include new commission
                and fee schedules, the elimination of certain products and services,
                and third-party revenue sources, modified compensation and incentive
                programs, and caps on mutual fund and annuity upfront fees and trailing
                commissions. Additionally, according to data in studies cited by some
                commenters, the Department's 2016 fiduciary rulemaking also correlated
                with financial service professionals transitioning to lower-fee
                products, which has remained the case even after the rulemaking was
                vacated by the Fifth Circuit, but when FAB 2018-02 was in effect.
                 In sum, the Department considered the changes in regulatory
                landscape, business practices, and product offerings as it developed
                this exemption. To the extent Financial Institutions have already
                implemented measures to mitigate conflicts of interest and reduce
                related investor harms, the benefits of this exemption will be reduced.
                Similarly, to the extent Financial Institutions have already incurred
                costs to comply with other regulators' actions and the Department's
                2016 fiduciary rulemaking, the costs of this exemption also will be
                reduced. Accordingly, these changes are reflected in the baseline that
                the Department applies when it evaluates the benefits and costs
                associated with this exemption that are discussed below.
                 Given this background, the Department believes that it is
                appropriate to replace the relief provided in FAB 2018-02 with a
                permanent exemption. The exemption will provide Financial Institutions
                and Investment Professionals with broader, more flexible prohibited
                transaction relief than is currently available, while safeguarding the
                interests of Retirement Investors. Offering a permanent exemption based
                on FAB 2018-02 will provide certainty to Financial Institutions and
                Investment Professionals that currently may be relying on the temporary
                enforcement policy.
                Benefits
                 This exemption will generate several benefits. It will provide
                Financial Institutions and Investment Professionals with flexibility to
                choose between this new exemption or existing exemptions, depending on
                their needs and business models. In this regard, the exemption will
                help preserve different business models, compensation arrangements, and
                products that meet different needs in the market. This can, in turn,
                help preserve the existing wide availability of investment advice
                arrangements and products for Retirement Investors. Furthermore, the
                exemption will provide certainty for Financial Institutions and
                Investment Professionals that opted to comply with the enforcement
                policy the Department announced in FAB 2018-02 to continue with, and
                build upon, that compliance approach. Further, the exemption will
                ensure that investment advice satisfying the Impartial Conduct
                Standards is widely available to Retirement Investors without
                interruption.
                 As described above, in FAB 2018-02, the Department announced a
                temporary enforcement policy that would apply until the issuance of
                further guidance. Its designation as ``temporary'' communicated its
                status as a transitional measure following the vacatur of the
                Department's 2016 fiduciary rulemaking. FAB 2018-02 was not intended to
                represent a permanent approach for prohibited transaction relief. This
                is due in part to the fact that FAB 2018-02 allows Financial
                Institutions to avoid enforcement action by the Department, but it does
                not (and cannot) provide relief from private litigation related to
                prohibited transactions.
                 In addition to the more permanent relief it will provide, this
                exemption will have more specific conditions than FAB 2018-02, which
                requires only good faith compliance with the Impartial Conduct
                Standards. The conditions in the exemption are designed to support the
                provision of investment advice that meets the Impartial Conduct
                Standards. For example, the required policies and procedures and
                retrospective review work in concert with the Impartial Conduct
                Standards to help Financial
                [[Page 82848]]
                Institutions comply with the standards that will protect Retirement
                Investors.
                 Some Financial Institutions may consider whether to rely on the
                Department's existing exemptions rather than adopt the specific
                conditions in this new exemption. The existing exemptions generally
                condition relief on disclosure and cover narrowly tailored transactions
                and types of compensation arrangements as well as the parties that may
                rely on the exemption. For example, the existing exemptions were never
                amended to clearly cover third-party compensation arrangements, such as
                revenue sharing, that developed over time. Investment advice
                fiduciaries relying on some of the existing exemptions will be limited
                to the types of compensation that tend to be more transparent to
                Retirement Investors, such as commission payments.
                 For a number of reasons, Financial Institutions may decide to rely
                on this new exemption, instead of the Department's existing exemptions.
                First, this exemption is broadly available for a wide variety of
                investment advice transactions and compensation arrangements, which
                gives Financial Institutions greater flexibility and simplifies
                compliance. Additionally, Financial Institutions may determine that
                there is a marketing advantage to acknowledging their fiduciary status
                with respect to Retirement Investors, as required by the new exemption.
                 Some commenters questioned the effectiveness of this disclosure
                because investors may decline to read or not fully understand such
                disclosures. In response to these concerns, the Department strongly
                encourages Financial Institutions to design disclosures that are easy
                to understand and written in plain English. The Department has provided
                model language that Financial Institutions may use for this purpose.
                The Department believes this required disclosure will further help
                Retirement Investors to make informed investment decisions.
                 In addition, one study suggests that disclosure requirements
                sometimes directly affect disclosers' actions. It showed that
                disclosers sometimes made changes to their practices before sending
                disclosures to consumers, especially when corporate reputation is
                particularly important. For example, corporate managers concerned with
                protecting market share or reputation often introduced lines of healthy
                products or tightened corporate governance before the public
                responded.\149\ This suggests that disclosures can be effective even
                when investors may not read or not fully understand them.
                ---------------------------------------------------------------------------
                 \149\ Mary Graham, Democracy by Disclosure: The Rise of
                Technopopulism (2002). When Congress required manufacturers to
                disclose how many pounds of toxic chemicals they released into the
                air, water, and land and required chief executives to sign off on
                these reports, some chief executives became aware of total toxic
                pollutions for the first time and publicly announced the future
                reductions at the same time or before they issued their reports. In
                response to the Nutrition Labeling and Education Act (NLEA), which
                mandated the uniform nutrition label, some food companies added
                healthier options. Furthermore, some food companies added healthier
                products before the NLEA was implemented but after enacted. (See
                Christine Moorman, Market-Level Effects of Information: Competitive
                Responses and Consumer Dynamics, Journal of Marketing Research, Vol.
                35, No. 1 (Feb., 1998). Another experimental study shows that when
                advisors have a choice to accept or reject conflicts of interest,
                advisors who would have to disclose their conflict would more likely
                to reject conflicts of interest, so that they have nothing to
                disclose except the absence of conflicts. (See Sah, Sunita, and
                George Loewenstein. ``Nothing to declare: Mandatory and voluntary
                disclosure leads advisors to avoid conflicts of interest.''
                Psychological science 25.2 (2014): 575-584.).
                ---------------------------------------------------------------------------
                 As the exemption will apply to multiple types of investment advice
                transactions, it will potentially allow Financial Institutions to rely
                on one exemption for investment advice transactions under a single set
                of conditions. This approach may allow Financial Institutions to
                streamline compliance, as compared to relying on multiple exemptions
                with multiple sets of conditions, resulting in a lower overall
                compliance burden for some Financial Institutions.
                 This exemption's alignment with other regulatory conduct standards
                can result in a reduction in overall regulatory burden as well. As
                discussed earlier in this preamble, the exemption was developed in
                consideration of other regulatory conduct standards. The Department
                envisions that Financial Institutions and Investment Professionals that
                have already developed, or are in the process of developing, compliance
                structures for other regulators' standards will be able to rely on the
                new exemption while incurring less costs than they otherwise would if
                other regulators' compliance structures did not exist.
                 As discussed above, the Department believes that the exemption will
                provide significant protections for Retirement Investors. The exemption
                relies in large measure on Financial Institutions' reasonable oversight
                of Investment Professionals and their adoption of a culture of
                compliance. Accordingly, in addition to the Impartial Conduct
                Standards, the exemption includes conditions designed to support
                investment advice that meets those standards, such as the provisions
                requiring written policies and procedures, documentation of rollover
                recommendations, and retrospective review. However, the exemption will
                not expand Retirement Investors' ability to enforce their rights in
                court or create any new legal claims above and beyond those expressly
                authorized in Title I or the Code, such as through required contracts
                and warranty provisions.
                 Finally, this exemption provides that Financial Institutions and
                Investment Professionals with certain criminal convictions or that
                engage in egregious conduct with respect to compliance with the
                exemption would become ineligible to rely on the exemption, for a
                period of 10 years. Engaging in these types of conduct would suggest
                that the Financial Institution or Investment Professional is not able
                or willing to maintain a high standard of integrity and will cast doubt
                on their ability to act in accordance with the Impartial Conduct
                Standards. This will allow the Department to give special attention to
                parties with certain criminal convictions or with a history of
                egregious conduct regarding compliance with the exemption which should
                provide significant protections for Retirement Investors while
                preserving wide availability of investment advice arrangements and
                products.
                 Although the Department expects this exemption to generate
                significant benefits, it does not have sufficient data to quantify such
                benefits. However, the Department expects the benefits to justify the
                compliance costs associated with this exemption because it creates an
                additional pathway for Financial Institutions to comply with the
                prohibited transaction provisions in Title I and the Code. This new
                pathway is broader than existing exemptions, and, thus, applies to a
                wider range of transactions and compensation arrangements and products
                than the relief that is currently available. The Department anticipates
                that entities will generally take advantage of this exemptive relief
                only if it is less costly than other alternatives currently available,
                including avoiding prohibited transactions or complying with an
                existing exemption. The Department requested comments in the proposal
                about the specific benefits that may flow from the exemption and
                invited commenters to submit quantifiable data that would support or
                contradict the Department's expectations about benefits. In response,
                the Department received no comments or data that could help it quantify
                the benefits associated with this exemption.
                [[Page 82849]]
                Costs
                 To estimate compliance costs associated with the exemption, the
                Department considers the changed regulatory baseline. For example, the
                Department assumes affected entities will likely incur only incremental
                costs if they are already subject to another regulator's similar rules
                or requirements. Because this exemption is intended to align
                significantly with other regulators' rules and standards of conduct,
                the Department expects that satisfying the exemption conditions will
                not be unduly burdensome. The Department estimates that the exemption
                would impose costs of more than $87.8 million in the first year and
                $78.9 million in each subsequent year.\150\ Over 10 years, the costs
                associated with the exemption would total approximately $562 million,
                annualized to $80.1 million per year (using a seven percent discount
                rate).\151\ Using a perpetual time horizon (to allow the comparisons
                required under E.O. 13771), the annualized costs in 2016 dollars are
                $57 million at a seven percent discount rate. These costs are broken
                down and explained below. More details are provided in the Paperwork
                Reduction Act section as well. The Department solicited any
                quantifiable data that would support or contradict any aspect of its
                analysis and received none.
                ---------------------------------------------------------------------------
                 \150\ These estimates rely on the Employee Benefits Security
                Administration's 2018 labor rate estimates. See Labor Cost Inputs
                Used in the Employee Benefits Security Administration, Office of
                Policy and Research's Regulatory Impact Analyses and Paperwork
                Reduction Act Burden Calculation, Employee Benefits Security
                Administration (June 2019), www.dol.gov/sites/dolgov/files/EBSA/laws-and-regulations/rules-and-regulations/technical-appendices/labor-cost-inputs-used-in-ebsa-opr-ria-and-pra-burden-calculations-june-2019.pdf.
                 \151\ The costs would be $682 million over 10-year period,
                annualized to $79.9 million per year, if a three percent discount
                rate were applied.
                ---------------------------------------------------------------------------
                 The Department also requested comments on this overall estimate and
                the cost burdens across different entities. In response, the Department
                received several comments concerning its proposed cost burden analysis.
                After careful reviews of those comments, the Department revised its
                cost estimate upward from the proposed cost estimate. For example, in
                the proposal, the Department applied an hourly rate for compliance
                attorneys based on the U.S. Bureau of Labor Statistics' average
                attorney hourly rate.\152\ Because this rate is significantly lower
                than the average senior compliance officer's hourly wage, one commenter
                noted that the wage suggested the Department believed such compliance
                activities would be handled by junior attorneys, rather than more
                senior compliance counsel. In response, the Department's new cost
                burden analysis relies on a higher hourly wage rate that reflects the
                hourly wage of senior compliance attorneys in the financial services
                sector.\153\ Details of the comments and the Department's revised cost
                estimates are discussed below.
                ---------------------------------------------------------------------------
                 \152\ In the proposal, the Department used $138.41 as an
                attorney's hourly rate. For more details about the Department's
                methodologies, see Labor Cost Inputs Used in the Employee Benefits
                Security Administration, Office of Policy and Research's Regulatory
                Impact Analyses and Paperwork Reduction Act Burden Calculation,
                Employee Benefits Security Administration (June 2019), www.dol.gov/sites/dolgov/files/EBSA/laws-and-regulations/rules-and-regulations/technical-appendices/labor-cost-inputs-used-in-ebsa-opr-ria-and-pra-burden-calculations-june-2019.pdf.
                 \153\ In the final exemption, the Department used $365.39 as an
                attorney's hourly rate. This is an hourly rate estimate for an in-
                house compliance counsel, obtained from the SEC's Regulation Best
                Interest Release, 84 FR 33455, footnote 1304: Hour for in-house
                compliance counsel. Available at www.govinfo.gov/content/pkg/FR-2019-07-12/pdf/2019-12164.pdf.
                ---------------------------------------------------------------------------
                Affected Entities
                 As a first step in its analysis, the Department examines the
                entities likely to be affected by the exemption. The exemption will
                potentially impact SEC- and state-registered investment advisers (IAs),
                broker-dealers (BDs), banks, and insurance companies, as well as their
                employees, agents, and representatives. The Department acknowledges
                that not all these entities will serve as investment advice fiduciaries
                to Plans and IRAs within the meaning of Title I and the Code.
                Additionally, because other exemptions are also currently available to
                these entities, it is unclear how widely Financial Institutions will
                rely upon this exemption and which firms are most likely to choose to
                rely on it. To err on the side of caution, the Department includes all
                entities eligible for this relief in its cost estimate. The Department
                solicited comments about which, and how many, entities would likely use
                this exemption. Although no commenters provided precise counts of
                entities that would use this exemption, many commenters expressed their
                support for an exemption that is broad and flexible enough to cover a
                wide range of transactions and circumstances. They further expressed
                their interest in consolidating multiple exemptions into one exemption
                to streamline compliance. As discussed earlier in this preamble, the
                Department clarified points raised by commenters and considered all
                comments in finalizing this exemption. Thus, the Department expects
                that this exemption will be widely used across different entities.
                Broker-Dealers (BDs)
                 As of December 2018, there were 3,764 registered BDs. Of those,
                2,766, or approximately 73.5 percent, reported retail customer
                activities, while 998 were estimated to have no retail customers.\154\
                The Department does not have information about how many BDs provide
                investment advice to Retirement Investors, which, as defined in the
                exemption include Plan fiduciaries, Plan participants and
                beneficiaries, and IRA owners. However, according to one compliance
                survey, about 52 percent of IAs provide services to retirement
                plans.\155\ Assuming the same percentage of BDs provide advice to
                retirement plans, nearly 2,000 BDs will be affected by the
                exemption.\156\ This exemption may also impact BDs that provide
                investment advice to Retirement Investors that are Plan participants or
                beneficiaries, or IRA owners, but the Department does not have a basis
                to estimate the number of these BDs. The Department assumes that such
                BDs would be considered as providing recommendations to retail
                customers under the SEC's Regulation Best Interest.
                ---------------------------------------------------------------------------
                 \154\ Regulation Best Interest Release, 84 FR 33407.
                 \155\ 2019 Investment Management Compliance Testing Survey,
                Investment Adviser Association (Jun. 18, 2019), https://higherlogicdownload.s3.amazonaws.com/INVESTMENTADVISER/aa03843e-7981-46b2-aa49-c572f2ddb7e8/UploadedImages/about/190618_IMCTS_slides_after_webcast_edits.pdf.
                 \156\ If this assumption is relaxed to include all BDs, the
                costs would increase by $2.8 million for the first year.
                ---------------------------------------------------------------------------
                 To continue providing investment advice to retirement plans with
                respect to transactions that otherwise would be prohibited under Title
                I and the Code, this group of BDs will be able to rely on the
                exemption.\157\ Because BDs with retail customers are subject to the
                SEC's Regulation Best Interest, they already comply with standards
                substantially similar to those set forth in the exemption.
                ---------------------------------------------------------------------------
                 \157\ The Department's estimate of compliance costs does not
                include any state-registered BDs because the exception from SEC
                registration for BDs is very narrow. See Guide to Broker-Dealer
                Registration, Securities and Exchange Commission (Apr. 2008),
                www.sec.gov/reportspubs/investor-publications/divisionsmarketregbdguidehtm.html.
                ---------------------------------------------------------------------------
                SEC-Registered Investment Advisers (IAs)
                 As of December 2018, there were approximately 13,299 SEC-registered
                IAs.\158\ Generally, an IA must register with the appropriate
                regulatory authorities--the SEC or state securities
                [[Page 82850]]
                authorities.\159\ IAs registered with the SEC are generally larger than
                state-registered IAs, both in staff and in regulatory assets under
                management (RAUM).\160\ SEC-registered IAs that provide investment
                advice to retirement plans and other Retirement Investors would be
                directly affected by the exemption.
                ---------------------------------------------------------------------------
                 \158\ Form CRS Relationship Summary Release, 84 FR 33564.
                 \159\ Generally, a person that meets the definition of
                ``investment adviser'' under the Advisers Act (and is not eligible
                to rely on an enumerated exclusion) must register with the SEC,
                unless it: (i) Is prohibited from registering under Section 203A of
                the Advisers Act, or (ii) qualifies for an exemption from the Act's
                registration requirement. An adviser precluded from registering with
                the SEC may be required to register with one or more state
                securities authorities.
                 \160\ After the Dodd-Frank Wall Street Reform and Consumer
                Protection Act, an IA with $100 million or more in regulatory assets
                under management generally registers with the SEC, while an IA with
                less than $100 million registers with the state in which it has its
                principle office, subject to certain exceptions. For more details
                about the registration of IAs, see General Information on the
                Regulation of Investment Advisers, Securities and Exchange
                Commission (Mar. 11, 2011), www.sec.gov/divisions/investment/iaregulation/memoia.htm; see also A Brief Overview: The Investment
                Adviser Industry, North American Securities Administrators
                Association (2019), www.nasaa.org/industry-resources/investment-advisers/investment-adviser-guide/.
                ---------------------------------------------------------------------------
                 Some IAs are dual-registered as BDs. To avoid double counting when
                estimating compliance costs, the Department counted dually-registered
                entities as BDs and excluded them from the burden estimates of
                IAs.\161\ Therefore, the Department estimates there to be 12,940 SEC-
                registered IAs, a figure produced by subtracting the 359 dually-
                registered IAs from the 13,299 SEC-registered IAs.
                ---------------------------------------------------------------------------
                 \161\ The Department applied this exclusion rule across all
                types of IAs, regardless of registration (SEC registered versus
                state only) and retail status (retail versus nonretail).
                ---------------------------------------------------------------------------
                 Similar to BDs, the Department assumes that about 52 percent of
                SEC-registered IAs provide investment advice to retirement plans.\162\
                Applying this assumption, the Department estimates that approximately
                6,729 SEC-registered IAs currently provide investment advice to
                retirement plans. An inestimable number of IAs may provide advice only
                to Retirement Investors that are Plan participants or beneficiaries or
                IRA owners, rather than the workplace retirement plans themselves.
                These IAs are fiduciaries, and they already operate under standards
                substantially similar to those required by the exemption.\163\
                Accordingly, the exemption will pose no more than a nominal burden for
                these entities.
                ---------------------------------------------------------------------------
                 \162\ 2019 Investment Management Compliance Testing Survey,
                supra note 155.
                 \163\ SEC Standards of Conduct Rulemaking: What It Means for
                RIAs, Investment Adviser Association (July 2019), https://higherlogicdownload.s3.amazonaws.com/INVESTMENTADVISER/aa03843e-7981-46b2-aa49-c572f2ddb7e8/UploadedImages/resources/IAA-Staff-Analysis-Standards-of-Conduct-Rulemaking2.pdf.
                ---------------------------------------------------------------------------
                State-Registered Investment Advisers
                 As of December 2018, there were 16,939 state-registered IAs.\164\
                Of these state-registered IAs, 13,793 provide advice to retail
                investors, while 3,146 do not.\165\ State-registered IAs tend to be
                smaller than SEC-registered IAs, both in RAUM and staff. For example,
                according to one survey of both SEC- and state-registered IAs, about 47
                percent of respondent IAs reported 11 to 50 employees.\166\ In
                contrast, an examination of state-registered IAs reveals about 80
                percent reported only up to two employees.\167\ According to one
                report, 64 percent of state-registered IAs manage assets under $30
                million.\168\ A study by the North American Securities Administrators
                Association found that about 16 percent of state-registered IAs provide
                advice or services to retirement plans.\169\ Based on this study, the
                Department assumes that 16 percent of state-registered IAs provide
                investment advice to retirement plans. Thus, the Department estimates
                that approximately 2,710 state-registered IAs provide advice to
                retirement plans and other Retirement Investors.
                ---------------------------------------------------------------------------
                 \164\ This excludes state-registered IAs that are also
                registered with the SEC or dual registered BDs.
                 \165\ Form CRS Relationship Summary Release.
                 \166\ 2019 Investment Management Compliance Testing Survey,
                supra note 155.
                 \167\ 2019 Investment Adviser Section Annual Report, North
                American Securities Administrators Association (May 2019),
                www.nasaa.org/wp-content/uploads/2019/06/2019-IA-Section-Report.pdf.
                 \168\ 2018 Investment Adviser Section Annual Report, North
                American Securities Administrators Association (May 2018),
                www.nasaa.org/wp-content/uploads/2018/05/2018-NASAA-IA-Report-Online.pdf.
                 \169\ 2019 Investment Adviser Section Annual Report, supra note
                167.
                ---------------------------------------------------------------------------
                Insurance Companies
                 The exemption will affect insurance companies, which primarily are
                regulated by states. No single regulator records a national-level count
                of insurance companies. Although state regulators track insurance
                companies, the total number of insurance companies cannot be calculated
                by aggregating individual state totals because individual insurance
                companies often operate in multiple states. However, the NAIC estimates
                there were approximately 386 insurance companies directly writing
                annuities in 2018. Some of these insurance companies may not sell any
                annuity contracts in the IRA or Title I retirement plan markets.\170\
                Furthermore, insurance companies can rely on other existing exemptions
                instead of this exemption. Some insurance industry commenters
                questioned whether the Department's existing exemptions offer realistic
                alternatives. In response to these concerns, the Department clarified
                earlier in this preamble that insurance companies can rely on other
                existing exemptions if such exemptions better fit their current
                business models. In the proposal, the Department invited comments about
                how many insurance companies would use this exemption. No commenters
                provided data that could help the Department more precisely quantify
                the number of insurance companies that will rely on this exemption or
                the associated compliance costs. Due to lack of data, the Department
                includes all 386 insurance companies in its cost estimate, although
                this likely presents an upper bound.
                ---------------------------------------------------------------------------
                 \170\ One comment letter from the insurance industry stated that
                about half of annuity products sold by insurance agents were IRA or
                tax-qualified products. This suggests that fewer than 386 of the
                insurers included in this analysis will be affected by this
                exemption. However, the comment did not provide data quantifying the
                number of insurers likely to be affected by or likely to use this
                exemption.
                ---------------------------------------------------------------------------
                Banks
                 There are 5,066 federally insured depository institutions in the
                United States.\171\ Banks will be permitted to act as Financial
                Institutions under the exemption if they or their employees are
                investment advice fiduciaries with respect to Retirement Investors. The
                Department nevertheless believes that most banks will not be affected
                by the exemption for the reasons discussed below.
                ---------------------------------------------------------------------------
                 \171\ The FDIC reports there are 4,430 Commercial banks and 636
                Savings Institutions (thrifts) for 5,066 FDIC- Insured Institutions
                as of June 30, 2020. For more details, see Statistics at a Glance,
                Federal Deposit Insurance Corporation (Jun 30, 2020), www.fdic.gov/bank/statistical/stats/2020jun/industry.pdf.
                ---------------------------------------------------------------------------
                 The Department understands that banks most commonly use
                ``networking arrangements'' to sell retail non-deposit investment
                products (RNDIPs), including, among other products, equities, fixed-
                income securities, exchange-traded funds, and variable annuities.\172\
                Under such arrangements,
                [[Page 82851]]
                bank employees are limited to performing only clerical or ministerial
                functions in connection with brokerage transactions. However, bank
                employees may forward customer funds or securities and may describe, in
                general terms, the types of investment vehicles available from the bank
                and BD under the arrangement. Similar restrictions exist with respect
                to bank employees' referrals of insurance products and IAs. Because of
                these limitations, the Department believes that in most cases such
                referrals will not constitute fiduciary investment advice within the
                meaning of the exemption. Due to the prevalence of banks using
                networking arrangements for transactions related to RNDIPs, the
                Department believes that most banks will not be affected with respect
                to such transactions.\173\
                ---------------------------------------------------------------------------
                 \172\ For more details about ``networking arrangements,'' see
                Conflict of Interest Final Rule, Regulatory Impact Analysis for
                Final Rule and Exemptions, U.S. Department of Labor (Apr. 2016),
                www.dol.gov/sites/dolgov/files/EBSA/laws-and-regulations/rules-and-regulations/completed-rulemaking/1210-AB32-2/ria.pdf. Financial
                Institutions that are broker-dealers, investment advisers, or
                insurance companies that participate in networking arrangements and
                provide fiduciary investment advice would be included in the counts
                in their respective sections.
                 \173\ A comment letter from the banking industry described
                various interactions with customers, including those related to
                RNDIP and IRA investment programs. According to this commenter,
                there are generally two types of bank IRA investment programs
                available for retirement customers: (i) Customer-directed bank IRA-
                CD and other bank deposit programs, and (ii) bank discretionary IRA
                programs. This commenter stated that they believe neither program
                would be required to rely on the exemption, which implies that most
                banks will not be affected by this exemption.
                ---------------------------------------------------------------------------
                 The Department does not have sufficient data to estimate the costs
                to banks of any other investment advice services, because it does not
                know how frequently banks use their own employees to perform activities
                that would be otherwise prohibited. The Department invited comments on
                the magnitude of such costs and solicited data that would facilitate
                their quantification in the proposal. No comments expressly discussed
                costs to banks nor provided data for the Department to quantify the
                compliance burden, if any, imposed on banks.
                Costs Associated With Disclosures
                 The Department estimates the compliance costs associated with the
                exemption's disclosure requirement will be approximately $2 million in
                the first year and $0.2 million per year in each subsequent year.\174\
                ---------------------------------------------------------------------------
                 \174\ Except where specifically noted, all cost estimates are
                expressed in 2019 dollars throughout this document.
                ---------------------------------------------------------------------------
                 Section II(b) of the exemption requires Financial Institutions to
                acknowledge, in writing, their status as fiduciaries under Title I and
                the Code, as applicable. In addition, Financial Institutions must
                furnish a written description of the services they provide and any
                material conflicts of interest. For many entities, including IAs, this
                condition will impose only modest additional costs, if any at all. Most
                IAs already disclose their status as a fiduciary and describe the types
                of services they offer in Form ADV. As of June 30, 2020, BDs with
                retail investors are also required to provide disclosures about
                services provided and conflicts of interest on Form CRS and pursuant to
                the disclosure obligation in Regulation Best Interest. Even among
                entities that currently do not provide such disclosures, such as
                insurance companies and some BDs, the Department believes that
                developing disclosures required in this exemption will not
                substantially increase costs because the required disclosures are
                clearly specified and limited in scope.
                 Not all entities will decide to use the exemption. Some may instead
                rely on other existing exemptions that better align with their business
                models. However, for this cost estimation, the Department assumes that
                all eligible entities will use the exemption and incur, on average,
                modest costs.
                 The Department estimates that developing disclosures that
                acknowledge fiduciary status and describe the services offered and any
                material conflicts of interest will cost regulated parties
                approximately $1.9 million in the first year.\175\
                ---------------------------------------------------------------------------
                 \175\ A written acknowledgment of fiduciary status would cost
                approximately $0.6 million, while a written description of the
                services offered and any material conflicts of interest would cost
                another $1.3 million. The Department assumes that 11,782 Financial
                Institutions, comprising 1,957 BDs, 6,729 SEC-registered IAs, 2,710
                state-registered IAs, and 386 insurers, are likely to engage in
                transactions covered under this exemption. For a detailed
                description of how the number of entities is estimated, see the
                Paperwork Reduction Act section, below. The $0.6 million cost
                associated with a written acknowledgment of fiduciary status is
                calculated as follows. The Department assumes that it will take each
                retail BD firm 15 minutes, each nonretail BD or insurance firm 30
                minutes, and each registered IA five minutes to prepare a disclosure
                conveying fiduciary status at an hourly labor rate of $365.39,
                resulting in cost burden of $584,130. Accordingly, the estimated
                per-entity cost ranges from $30.45 for IAs to $182.7 for non-retail
                BDs and insurers. The $1.3 million costs associated with a written
                description of the services offered and any material conflicts of
                interest are calculated as follows. The Department assumes that it
                will take each retail BD or IA firm five minutes, each small
                nonretail BD or small insurer 60 minutes, and each large nonretail
                BDs or larger insurer five hours to prepare a disclosure conveying
                services provided and any conflicts of interest at an hourly labor
                rate of $365.39, resulting in cost burden of $1,348,628.
                Accordingly, the estimated per-entity cost ranges from $30.45 for
                retail broker-dealers and IAs to $182.7 for large non-retail BDs and
                insurers.
                ---------------------------------------------------------------------------
                 The Department estimates that it will cost Financial Institutions
                about $0.2 million to print and mail required disclosures to Retirement
                Investors, but it assumes most required disclosures will be
                electronically delivered to Retirement Investors.\176\ The Department
                assumes that approximately 92 percent of participants who roll over
                their plan assets to IRAs will receive required disclosures
                electronically.\177\ According to one study, approximately 3.6 million
                accounts in defined contribution plans were rolled over to IRAs in
                2019.\178\ Of those, slightly less than half, 1.8 million, were rolled
                over by financial services professionals.\179\ Therefore, prior to
                transactions necessitated by rollovers, participants are likely to
                receive required disclosures from their Investment Professionals. In
                some cases, Financial Institutions and Investment Professionals may
                send required disclosures to participants, particularly those with
                participant-directed defined contribution accounts, before providing
                investment advice.
                ---------------------------------------------------------------------------
                 \176\ The Department estimates that approximately 1.8 million
                Retirement Investors are likely to engage in transactions covered
                under this PTE, of which 8.1 percent are estimated to receive paper
                disclosures. Distributing paper disclosures is estimated to take a
                clerical professional one minute per disclosure, at an hourly labor
                rate of $64.11, resulting in a cost burden of $151,341. Assuming the
                disclosures will require two sheets of paper at a cost $0.05 each,
                the estimated material cost for the paper disclosures is $14,164.
                Postage for each paper disclosure is expected to cost $0.55,
                resulting in a printing and mailing cost of $92,063.
                 \177\ The Department estimates approximately 56.4 percent of
                participants receive disclosures electronically based on data from
                various data sources including the National Telecommunications and
                Information Agency (NTIA). In light of the 2020 Electronic
                Disclosure Regulation, the Department estimates that additional 35.5
                percent of participants receive their disclosures electronically. In
                total, 91.9 percent of participants are expected to receive
                disclosures electronically.
                 \178\ U.S. Retirement-End Investor 2020: Helping Participants
                Navigating Uncertainty, The Cerulli Report (2020).
                 \179\ Id.
                ---------------------------------------------------------------------------
                 The Financial Institution now must provide documentation of the
                specific reasons that any rollover recommendation is in the Retirement
                Investor's best interest to the Retirement Investor. The Department
                estimates and presents costs associated with documenting rollover
                recommendations in the section below. Beyond the cost associated with
                producing the documentation, Financial Institutions may incur
                additional costs to provide such documentation to Retirement Investors.
                The Department expects that once the Financial Institutions document
                rollover recommendations, any additional costs for providing the
                documentation, such as printing and mailing costs, will be somewhat
                modest.\180\
                ---------------------------------------------------------------------------
                 \180\ The costs associated with documenting rollover
                recommendations are estimated and discussed in more details below in
                the section entitled ``Costs associated with rollover
                documentation.'' To avoid double-counting, this section only
                includes associated distribution costs of such documentation. As
                discussed above, the Department estimates that approximately 92
                percent of Retirement Investors will receive disclosures
                electronically, eliminating printing and mailing costs. Thus,
                providing rollover documentation will increase costs by
                approximately $240,000.
                ---------------------------------------------------------------------------
                [[Page 82852]]
                 The Department sought further comments in the proposed RIA on the
                costs associated with the required disclosures. In response, a
                commenter argued that the associated hourly wage of a legal
                professional used in the Department's cost estimate did not correspond
                to that of a compliance counselor. The Department acknowledges the
                importance of taking into account the level of experience and
                specialization of legal professionals in charge of compliance testing.
                Accordingly, the Department updated its legal professional's hourly
                labor rate to reflect the typical compensation of those who provide
                such services to Financial Institutions.\181\
                ---------------------------------------------------------------------------
                 \181\ The hourly wage estimate for an in-house compliance
                counsel was obtained from Regulation Best Interest Release, 84 FR
                33455, note 1304, www.govinfo.gov/content/pkg/FR-2019-07-12/pdf/2019-12164.pdf.
                ---------------------------------------------------------------------------
                Costs Associated With Written Policies and Procedures
                 The Department estimates that developing policies and procedures
                prudently designed to ensure compliance with the Impartial Conduct
                Standards will cost approximately $4.4 million in the first year.\182\
                ---------------------------------------------------------------------------
                 \182\ The Department assumes that 11,782 Financial Institutions,
                comprising 1,957 BDs, 6,729 SEC-registered IAs, 2,710 state-
                registered IAs, and 386 insurers, are likely to engage in
                transactions covered under this exemption. For a detailed
                description of how the number of entities is estimated, see the
                Paperwork Reduction Act section, below. The Department assumes that
                it will take a legal professional, at an hourly labor rate of
                $365.39, 22.5 minutes at each small retail BD, 45 minutes at each
                large retail BD, five hours at each small nonretail BD, 10 hours at
                each large nonretail BD, 15 minutes at each small IA, 30 minutes at
                each large IA, five hours at each small insurer, and 10 hours at
                each large insurer to meet the requirement. This results in a cost
                burden estimate of $4,393,011. Accordingly, the estimated per-entity
                cost ranges from $91.35 for small IAs to $3,653.90 for large non-
                retail BDs and insurers. These compliance cost estimates are not
                discounted.
                ---------------------------------------------------------------------------
                 The estimated compliance costs reflect the different regulatory
                baselines under which various entities are currently operating. For
                example, IAs already operate under a fiduciary standard substantially
                similar to that required under the exemption,\183\ and report how they
                address conflicts of interests in Form ADV.\184\ Similarly, BDs subject
                to the SEC's Regulation Best Interest also operate under a standard
                that is substantially similar to the exemption. To comply fully with
                the exemption, however, these entities may need to review and amend
                their existing policies and procedures. These additional steps will
                impose additional, but not substantial, costs at the Financial
                Institution level.
                ---------------------------------------------------------------------------
                 \183\ See SEC Fiduciary Interpretation, 84 FR 33669.
                 \184\ See Form ADV, 17 CFR 279.1 (1979). (Part 2A of Form ADV
                requires IAs to prepare narrative brochures that contain information
                such as the types of advisory services offered, fee schedules,
                disciplinary information, and conflicts of interest. For example,
                item 10.C of part 2A asks IAs to identify if certain relationships
                or arrangements create a material conflict of interest, and to
                describe the nature of the conflict and how to address it. If an IA
                recommends or selects other IAs for its clients, and receives
                compensation directly or indirectly from those advisers that creates
                a material conflict of interest, or has other business relationships
                with those advisers that create a material conflict of interest, an
                adviser must describe these practices, discuss the material
                conflicts of interest these practices create, and how the adviser
                addresses them. See Item 10.D of Part 2A of Form ADV.)
                ---------------------------------------------------------------------------
                 Insurers and non-retail BDs currently operating under a suitability
                standard in most states and largely relying on transaction-based forms
                of compensation, such as commissions, will be required to establish
                written policies and procedures that comply with the Impartial Conduct
                Standards if they choose to use this exemption. These activities will
                likely involve higher cost increases than those experienced by IAs and
                retail BDs. To a large extent, however, the entities facing potentially
                higher costs will likely elect to continue to rely on other existing
                exemptions. In this regard, the burden estimates on these entities are
                likely overestimated to the extent that many of them would not use this
                exemption.
                 Smaller entities may have less complex business practices and
                arrangements than their larger counterparts, it may cost less for these
                entities to comply with the exemption. This is reflected in the
                compliance cost estimates presented in this economic analysis.
                Costs Associated With Annual Report of Retrospective Review
                 Section II(d) of the exemption requires Financial Institutions to
                conduct an annual retrospective review reasonably designed to ensure
                that the Financial Institution is in compliance with the Impartial
                Conduct Standards and its own policies and procedures. Section II(d)
                further requires the institution to produce a written report on the
                review that is certified by a Senior Executive Officer of the
                institution. In the proposal, the Department required certification by
                the chief executive officer of the Financial Institution, however
                several comments stated that this requirement is overly burdensome and
                unnecessary. After careful deliberation, the Department changed the
                requirement to allow certification from a Senior Executive Officer,
                which is defined to include any of the following: The chief compliance
                officer, chief executive officer, president, chief financial officer,
                or one of the three most senior officers of the Financial Institution,
                to reduce any unnecessary burden. Furthermore, by having a Senior
                Executive Officer certify the report, any inadequacies or
                irregularities may be detected during the review process and addressed
                appropriately before becoming systematic failures.
                 Some commenters suggested that this requirement could create the
                perverse incentive for a Financial Institution to carefully craft the
                language in the report to avoid any suggestion that any violation has
                occurred or even that its compliance could be improved. These
                commenters were particularly concerned because the penalty of
                noncompliance is severe--loss of exemption and exposure to litigation.
                In response to these comments, the Department amended the rule to allow
                Financial Institutions to self-correct certain violations of the
                exemption by following the procedures specified in Section II(e).
                Furthermore, Section IV now requires Financial Institution to make
                records available, to the extent permitted by law, to any authorized
                employee of the Department and the Department of the Treasury, not to
                others.\185\ The Department believes that these changes will minimize
                any perverse incentives and encourage Financial Institutions to use the
                retrospective review process for its intended purposes--to (1) detect
                any business models creating conflicts of interests, (2) test the
                adequacies of the policies and procedures, (3) identify any compliance
                areas for improvements, and (4) update and modify its compliance system
                based on the review results. As a result, protection for Retirement
                Investors will be strengthened without imposing any unnecessary burden
                on Financial Institutions.
                ---------------------------------------------------------------------------
                 \185\ In the proposal, Section IV required that the records be
                made available to (1) any authorized employee of the Department, (2)
                any fiduciary of a Plan that engaged in an investment transaction
                pursuant to this exemption, (3) any contributing employer and any
                employee organization whose members are covered by a Plan that
                engaged in an investment transaction pursuant to this exemption, or
                (4) any participant or beneficiary of a Plan or an IRA owner that
                engaged in an investment transaction pursuant to this exemption.
                ---------------------------------------------------------------------------
                 The Department estimates that this requirement will impose $15.9
                million
                [[Page 82853]]
                in costs in the first year.\186\ FINRA requires BDs to establish and
                maintain a supervisory system reasonably designed to facilitate
                compliance with applicable securities laws and regulations,\187\ to
                test the supervisory system, and to amend the system based on the
                testing.\188\ Furthermore, the BD's chief executive officer (or
                equivalent officer) must annually certify that it has processes in
                place to establish, maintain, test, and modify written compliance
                policies and written supervisory procedures reasonably designed to
                achieve compliance with FINRA rules.\189\
                ---------------------------------------------------------------------------
                 \186\ The Department assumes that 794 Financial Institutions,
                comprising 20 BDs, 538 SEC-registered IAs, 217 state-registered IAs,
                and 20 insurers, would be likely to incur costs associated with
                producing a retrospective review report. The Department estimates it
                will take a legal professional, at an hourly labor rate of $365.39,
                five hours for small firms and ten hours for large firms to produce
                a retrospective review report, resulting in an estimated cost burden
                of $2,569,337. The per-entity cost estimate ranges from $1,826.95
                for small entities to $3,653.9 for large entities. In addition, the
                Department assumes that 11,782 Financial Institutions, comprising
                1,957 BDs, 6,729 SEC-registered IAs, 2,710 state-registered IAs, and
                386 insurers, would be likely to incur costs associated with adding
                and modifying this report. The Department estimates it will take a
                legal professional one hour for small firms and two hours for large
                firms to add and modify the report, resulting in an estimated cost
                burden of $7,573,614. The estimated per-entity cost ranges from
                $365.39 for small entities to $730.78 for large entities. Lastly,
                the Department also assumes that 9,845 Financial Institutions,
                comprising 20 BDs, 6,729 SEC-registered IAs, 2,710 state-registered
                IAs, and 386 insurers, would be likely to incur costs associated
                with reviewing and certifying the report. The Department estimates
                it will take a certifying officer two hours for small firms and four
                hours for large firms to review the report and certify the
                exemption, resulting in an estimated cost burden of $5,750,451. The
                estimated per-entity cost ranges from $331.26 for small entities to
                $584.12 for large entities. For a detailed description of how the
                number of entities for each cost burden is estimated, see the
                Paperwork Reduction Act section.
                 \187\ Rule 3110. Supervision, FINRA Manual, www.finra.org/rules-guidance/rulebooks/finra-rules/3110.
                 \188\ Rule 3120. Supervisory Control System, FINRA Manual,
                www.finra.org/rules-guidance/rulebooks/finra-rules/3120.
                 \189\ Rule 3130. Annual Certification of Compliance and
                Supervisory Processes, FINRA Manual, www.finra.org/rules-guidance/rulebooks/finra-rules/3130.
                ---------------------------------------------------------------------------
                 Many insurance companies are already subject to similar
                standards.\190\ For instance, the NAIC's Model Regulation contemplates
                that insurance companies establish a supervision system that is
                reasonably designed to comply with the Model Regulation and annually
                provide senior management with a written report that details findings
                and recommendations on the effectiveness of the supervision
                system.\191\ States that have adopted the Model Regulation also require
                insurance companies to conduct annual audits and obtain certifications
                from senior managers. Based on these regulatory baselines, the
                Department believes the compliance costs attributable to this
                requirement will be modest.
                ---------------------------------------------------------------------------
                 \190\ The previous NAIC Suitability in Annuity Transactions
                Model Regulation (2010) was adopted by many states before the newer
                NAIC Model Regulation was approved in 2020. Both previous and
                updated Model Regulations contain standards similar to that of the
                written report of retrospective review required under the proposed
                exemption.
                 \191\ Suitability in Annuity Transactions Model Regulation, NAIC
                Regulation, Section 6.C.(2)(i). (The same requirement is found in
                the previous NAIC Suitability in Annuity Transactions Model
                Regulation (2010), Section 6.F.(1)(f).)
                ---------------------------------------------------------------------------
                 SEC-registered IAs are already subject to Rule 206(4)-97, which
                requires them to adopt and implement written policies and procedures
                reasonably designed to ensure compliance with the Advisers Act, and
                rules adopted thereunder, and review them annually for adequacy and the
                effectiveness of their implementation. Under the same rule, SEC-
                registered IAs must designate a chief compliance officer to administer
                the policies and procedures. However, they are not required to produce
                a report detailing findings from its audit. Nonetheless, many seem to
                voluntarily produce reports after conducting internal reviews. One
                compliance testing survey reveals that about 92 percent of SEC-
                registered IAs voluntarily provide an annual compliance program review
                report to senior management.\192\ Relying on this information, the
                Department estimates that only eight percent of SEC-registered IAs
                advising retirement plans will start to produce a retrospective review
                report for this exemption.\193\ The rest will incur some incremental
                costs to revise their existing review reports to fully satisfy the
                conditions related to this requirement.
                ---------------------------------------------------------------------------
                 \192\ 2019 Investment Management Compliance Testing Survey,
                Investment Adviser Association (Jun. 18, 2019), https://www.acacompliancegroup.com/blog/2019-investment-management-compliance-testing-survey-results.
                 \193\ One commenter questioned the Department's assumption that
                only the eight percent of SEC- and state-registered IAs that do not
                currently produce reports will incur costs to produce them.
                According to this commenter, to fully comply with this exemption,
                most of the IAs that currently produce reports will need to somewhat
                modify their current reports. The Department incorporated this
                comment in this analysis and now assumed that all entities will
                likely see somewhat modest increases in their costs to make any
                additional entries in their reports. For more details, see the
                discussion later in this section.
                ---------------------------------------------------------------------------
                 Due to lack of data, the Department based the cost estimates
                associated with state-registered IAs on the assumption that eight
                percent of state-registered IAs advising retirement plans currently do
                not produce compliance review reports, and, thus, will incur costs
                associated with the oversight conditions in the exemption. As discussed
                above, compared with SEC-registered IAs, state-registered IAs tend to
                be smaller in terms of RAUM and staffing, and, thus, may not have
                formal procedures in place to conduct retrospective reviews to ensure
                regulatory compliance. If that were often the case, the Department's
                assumption would likely underestimate costs. However, because state-
                registered IAs tend to be smaller than their SEC-registered
                counterparts, they tend to handle fewer transactions, limit the range
                of transactions they handle, and have fewer employees to
                supervise.\194\ Therefore, the costs associated with establishing
                procedures to conduct internal retrospective reviews and produce
                compliance reports will likely be low.
                ---------------------------------------------------------------------------
                 \194\ An examination of state-registered IAs reveals about 80
                percent reported only up to two employees. See supra note 167.
                ---------------------------------------------------------------------------
                 One commenter mentioned that the Financial Institutions would
                likely revise their retrospective review reports to fully comply with
                the exemption even if they already produce the reports to comply with
                other regulators or to voluntarily improve their compliance system. The
                Department accepted this comment and incorporated in its compliance
                cost estimates potential burden increases on all entities relying on
                this exemption regardless of whether they already produce reports.
                However, the Department believes that this burden increase will be
                incremental, because the Department takes a principles-based approach
                in the exemption and provides Financial Institutions with flexibility
                to design and perform this review in a way that works best with their
                business model. Therefore, the Department expects Financial
                Institutions to develop and implement procedures that are least
                burdensome and work with their current system to meet the standard set
                forth in the exemption.
                 According to another commenter, the Department did not estimate
                sufficient time for a certifying official to review and certify the
                retrospective review report. No commenters provided data the Department
                could use to more accurately estimate the burden associated with this
                requirement. Despite this lack of data, in response to these comments,
                the Department substantially increased its estimated burden associated
                with certification to dispel any misconception that this
                [[Page 82854]]
                requirement is a mere formality.\195\ The Department expects the
                certification process will facilitate on-going communications about
                compliance issues among senior executives and compliance staffers.
                ---------------------------------------------------------------------------
                 \195\ The Department assumes that it will take the certifying
                officer two hours (small firms) or four hours (large firms). If we
                assume that an average person reads 250 words per minute, this
                individual can read 30,000 words for two hours or 60,000 words for
                four hours. This implies a retrospective review report would be
                approximately 125 pages to 250 pages if this report is written in
                double space with 12 font size.
                ---------------------------------------------------------------------------
                 In sum, the Department estimates that the costs associated with the
                retrospective review requirement of the exemption will be approximately
                $15.9 million in the first year.
                Costs Associated With Rollover Documentation
                 In 2019, slightly more than 3.6 million defined contribution plan
                accounts rolled over to an IRA, while 0.5 million accounts rolled over
                to other defined contribution plans.\196\ Not all rollovers were
                managed by financial services professionals. As discussed above,
                slightly less than half of all rollovers from plans to IRAs were
                handled by financial services professionals, while the rest were self-
                directed.\197\ Based on this information, the Department estimates
                slightly less than 1.8 million participants obtained advice from
                financial services professionals.\198\ These rollovers tended to be
                larger than the self-directed rollovers. For example, in 2019, the
                average account balance of rollovers by financial services
                professionals was $169,000, whereas the average account balance of
                self-directed rollovers was $109,000.\199\ Some of these rollovers
                likely involved financial services professionals who were not
                fiduciaries under the Department's five-part investment advice
                fiduciary test; thus, the actual number of rollovers affected by this
                exemption is likely lower than 1.8 million.
                ---------------------------------------------------------------------------
                 \196\ U.S. Retirement-End Investor 2020, supra note 178. (To
                estimate costs associated with documenting rollovers, the Department
                did not include rollovers from plans to plans because plan-to-plan
                rollovers are unlikely to be mediated by Investment Professionals.
                Also plan-to-plan rollovers occur far less frequently than plan-to-
                IRA rollovers. Thus, even if plan-to-plan rollovers were included in
                the cost estimation, the impact would likely be small.)
                 \197\ Id.
                 \198\ Another report suggested that a higher share, 75 percent,
                of households owning IRAs held their IRAs through Investment
                Professionals. The same report indicated that about half of
                traditional IRA-owning households with rollovers primarily relied on
                professional financial advisers for their rollover decisions. Note
                that this is household level data based on an IRA owners' survey,
                which was not particularly focused on rollovers. (See Sarah Holden &
                Daniel Schrass, The Role of IRAs in US Households' Saving for
                Retirement, 2019, ICI Research Perspective, vol. 25, no. 10 (Dec.
                2019).)
                 \199\ U.S. Retirement-End Investor 2020, supra note 178.
                ---------------------------------------------------------------------------
                 Many commenters discussed various issues concerning rollovers in
                the five-part test context. In discussing rollovers, they sometimes
                distinguished new relationships between financial services
                professionals and investors from existing relationships. A close
                inspection of rollover data suggests that most rollovers do not occur
                in a vacuum. Specifically, 87 percent of rollovers handled by financial
                services professionals were executed by professionals with whom
                investors had an existing relationship, while only 13 percent were
                handled by new financial services professionals.\200\ Furthermore,
                rollovers handled by existing financial service professionals were, on
                average, larger ($174,000) than rollovers handled by new financial
                service professionals ($132,000).\201\
                ---------------------------------------------------------------------------
                 \200\ Id.
                 \201\ Id.
                ---------------------------------------------------------------------------
                 The exemption requires Financial Institutions to document why a
                recommended rollover is in the best interest of Retirement Investors
                and provide that documentation to the Retirement Investor. As a best
                practice, the SEC already encourages firms to record the basis for
                significant investment decisions, such as rollovers, although doing so
                is not required under Regulation Best Interest.\202\ In addition, some
                firms may voluntarily document significant investment decisions to
                demonstrate compliance with applicable law, even if not required.\203\
                Therefore, in the proposal, the Department stated that it expects many
                Financial Institutions already document significant decisions like
                rollovers.
                ---------------------------------------------------------------------------
                 \202\ Regulation Best Interest Release, 84 FR 33360.
                 \203\ According to a comment letter about the proposed
                Regulation Best Interest, BDs have a strong financial incentive to
                retain records necessary to document that they have acted in the
                best interest of clients, even if it is not required. Another
                comment letter about the proposed Regulation Best Interest suggests
                that BDs generally maintain documentation for suitability purposes.
                ---------------------------------------------------------------------------
                 One commenter disagreed with the Department, stating that the
                Department's expectation was not realistic. However, a report
                commissioned by this commenter found that slightly more than half (52
                percent) of asset management firms implementing Regulation Best
                Interest require their financial service professionals to document
                rollover recommendations. About half require documentation on all
                recommendations, while 56 percent require documentation for specific
                product recommendations, such as mutual funds and variable
                annuities.\204\ Since Regulation Best Interest is now in effect, the
                Department expects that these Financial Institutions already are
                implementing these policies and procedures. Therefore, the Department
                assumes that 52 percent of Financial Institutions already require
                documentation for rollover recommendations, and, thus, will face no
                more than an incremental burden increase.\205\ The remaining 48 percent
                will face a larger burden increase to implement new documentation
                procedures for rollover recommendations.
                ---------------------------------------------------------------------------
                 \204\ Regulation Best Interest: How Wealth Management Firms are
                Implementing the Rule Package, Deloitte (Mar. 6, 2020). (This report
                is based on a survey given to 48 SIFMA member firms providing
                financial advice and related services to retail customers. The
                survey ended on December 2, 2019. Ninety percent of survey
                participant firms were dual registrants.)
                 \205\ Therefore, the Department estimates that 52 percent of
                rollovers are done by financial professionals whose institutions
                already require such documentations.
                ---------------------------------------------------------------------------
                 In estimating costs associated with rollover documentations, the
                Department faces uncertainty in determining the number of rollovers
                affected by the exemption. The Department assumes that 67.4 percent of
                rollovers involving financial services professionals will be affected
                by the exemption.\206\ Using this assumption, the estimated costs will
                be $65 million per year.\207\ The Department acknowledges that
                uncertainty still remain, because the lack of available data makes it
                difficult to estimate how many financial services professionals may act
                in a fiduciary capacity when making certain rollover recommendations
                that meet all elements
                [[Page 82855]]
                of the five-part test, and, thus, will be affected by the exemption.
                The Department invited comments and data that could help it more
                precisely estimate the number of rollovers affected by the exemption
                and did not receive any comments countering its 67.4 percent
                assumption. Therefore, the Department maintained that assumption in its
                cost estimate.
                ---------------------------------------------------------------------------
                 \206\ In 2019, a survey was conducted on financial services
                professionals who hold more than 50 percent of their practice's
                assets under management in employer-sponsored retirement plans.
                These financial services professionals include both BDs and IAs.
                Forty-five percent of those surveyed indicated that they make a
                proactive effort to pursue IRA rollovers from their DC plan clients,
                and approximately 32.6 percent reported that they function in a non-
                fiduciary capacity. Therefore, the Department assumes that
                approximately 67.4 percent of financial service professionals serve
                their Plan clients as fiduciaries. (See U.S. Defined Contribution
                2019: Opportunities for Differentiation in a Competitive Landscape,
                The Cerulli Report (2019).) The Department assumes that 67.4 percent
                of 1.8 million rollovers involving financial service professionals
                will likely be affected by this exemption.
                 \207\ The Department assumes that financial advisors whose firms
                do not currently document rollover justifications will take, on
                average, 30 minutes per rollover to comply with this exemption. In
                contrast, financial advisors whose firms already require such
                documentation will take, on average, an additional five minutes per
                rollover to fully satisfy the requirement. The Department estimates
                over 335,000 burden hours in aggregate and slightly more than $65
                million assuming $194.77 hourly rate for a personal financial
                advisor.
                ---------------------------------------------------------------------------
                 In addition, the Department invited comments about financial
                services professionals' practices related to documenting rollover
                recommendations, particularly whether financial services professionals
                often use a form with a list of common reasons for rollovers and how
                long, on average, it would take for a financial services professional
                to document a rollover recommendation. One commenter stated that the
                Department's proposed estimate was ambitious but reasonable,
                particularly for firms using compliance software to automate this
                process. This commenter, however, pointed out that the Department did
                not take into account the cost associated with purchasing compliance
                software. According to this commenter, the Department's low estimate
                for time spent documenting rollovers suggests that hasty and
                superficial analysis would satisfy this requirement. The Department
                fervently disagrees with this claim. As explained in the proposal, the
                Department did not expect this requirement to create an undue burden
                for the following reasons: (1) Financial services professionals
                generally seek and gather information on investor profiles in
                accordance with other regulators' rules; and (2) as a best practice,
                financial professionals often discuss the basis for their
                recommendations and associated risks with their clients.\208\ Because
                financial professionals already collect relevant information and
                discuss the basis for certain recommendations with clients, the
                Department believes that it would be relatively easy for them to
                document such information with respect to rollover recommendations.
                ---------------------------------------------------------------------------
                 \208\ FINRA, Reg BI and Form CRS Firm Checklist. Also Regulation
                Best Interest Release 84 FR 33360 (July 12, 2019).
                ---------------------------------------------------------------------------
                 In addition, as discussed above, a report indicates that the
                majority of wealth management firms already require their financial
                service professionals to document rollover recommendations in response
                to Regulation Best Interest.\209\ According to the same report, almost
                eight in ten firms that require such documentation use a predetermined
                list for this purpose.\210\ Furthermore, approximately three out of
                four firms surveyed indicated that they would change their technology
                in response to Regulation Best Interest before it became
                effective.\211\ Some Financial Institutions might have elected not to
                enhance their technologies in the wake of Regulation Best Interest
                because they recently updated their technology capabilities or decided
                to rely more on manual processes. This implies that most Financial
                Institutions are not likely to incur large technological costs, such as
                purchasing compliance software to comply with this exemption.
                Therefore, the Department assumes Financial Institutions that have not
                enhanced technology capabilities for other regulator's rule will take a
                mixed approach, combining current technology solutions with manual
                processes.
                ---------------------------------------------------------------------------
                 \209\ Regulation Best Interest: How Wealth Management Firms are
                Implementing the Rule Package, Deloitte (Mar. 6, 2020). The
                participating firms in this study included dual-registrants, BDs and
                RIAs that were owned by or affiliated with banks, holding companies,
                insurance companies, and trust companies, as well as independent
                dually-registered BDs and RIAs. 90% of participating firms were dual
                registrants.
                 \210\ Id.
                 \211\ Id.
                ---------------------------------------------------------------------------
                 In sum, the Department estimates that Financial Institutions
                already requiring rollover documentation will face no more than a
                nominal burden increase, and only to the extent that their current
                compliance systems do not meet the requirements of this exemption.
                Those firms currently not documenting rollover recommendations will
                likely face a larger, but still somewhat limited, burden increase due
                to the reasons discussed above.
                Costs Associated With Recordkeeping
                 Section IV of the exemption requires Financial Institutions to
                maintain records demonstrating compliance with the exemption for six
                years. The Financial Institutions are required to make records
                available to the Department and the Department of the Treasury.
                Recordkeeping requirements in Section IV are generally consistent with
                requirements made by the SEC and FINRA.\212\ In addition, the
                recordkeeping requirements correspond to the six-year period in section
                413 of ERISA. The Department understands that many firms already
                maintain records, as required in Section IV, as part of their regular
                business practices. Therefore, the Department expects that the
                recordkeeping requirement in Section IV would impose a negligible
                burden.\213\ The Department solicited comments regarding the
                recordkeeping burden in the proposed regulatory impact analysis but did
                not receive any comments disagreeing with the Department's approach.
                Therefore, the Department took the same approach in this final
                regulatory impact analysis.
                ---------------------------------------------------------------------------
                 \212\ The SEC's Regulation Best Interest amended Rule 17a-
                4(e)(5) requires that BDs retain all records of the information
                collected from or provided to each retail customer pursuant to
                Regulation Best Interest for at least six years after the date the
                account was closed or the date on which the information was last
                replaced or updated, whichever comes first. FINRA Rule 4511 also
                requires its members to preserve for a period of at least six years
                those FINRA books and records for which there is no specified period
                under the FINRA rules or applicable Exchange Act rules.
                 \213\ The Department notes that the insurers most likely to use
                the exemption are generally not subject to the SEC's Regulation Best
                Interest and FINRA rules. The Department understands, however, that
                some states' insurance regulations require insurers to retain
                similar records for less than six years. For example, some states
                require insurers to maintain records for five years after the
                insurance transaction is completed. Thus, the recordkeeping
                requirement of the proposed exemption will likely impose an
                additional burden on the insurers that rely on this exemption.
                However, the Department expects most insurers to maintain records
                electronically. Electronic storage prices have decreased
                substantially as cloud services become more widely available. For
                example, cloud storage space costs, on average, $0.018 to $0.021 per
                GB per month. Some estimate that approximately 250,000 PDF files or
                other typical office documents can be stored on 100GB. Accordingly,
                the Department believes that maintaining records in electronic
                storage for an additional year or two will not impose a significant
                cost burden on the affected insurers. (For more detailed pricing
                information of three large cloud service providers, see https://cloud.google.com/products/calculator, https://azure.microsoft.com/en-us/pricing/calculator, or https://calculator.s3.amazonaws.com/index.html.)
                ---------------------------------------------------------------------------
                 Table 1 provides a summary of the associated costs discussed.
                [[Page 82856]]
                 Table 1--Associated Costs Summary
                 [$ Millions]
                ------------------------------------------------------------------------
                 Subsequent
                 Requirement First year years
                ------------------------------------------------------------------------
                Disclosures............................. $2.2 $0.2
                Policies and Procedures................. 4.4 -
                Rollover Documentation.................. 65.3 65.3
                Annual Report of Retrospective Review... 15.9 13.3
                 -------------------------------
                 Total............................... 87.8 78.9
                ------------------------------------------------------------------------
                Note: Totals in table may not sum precisely due to rounding.
                Regulatory Alternatives
                 The Department considered various alternative approaches in
                developing this exemption that are discussed below.
                No New Exemption
                 The Department considered merely leaving in place the existing
                exemptions that provide prohibited transaction relief for investment
                advice transactions. However, the existing exemptions generally apply
                to more limited categories of transactions and investment products, and
                they include conditions that are tailored to the particular
                transactions or products covered under each exemption. Therefore, under
                the existing exemptions, Financial Institutions may find it inefficient
                to implement advice programs for all the different products and
                services they offer. By providing a single set of conditions for a wide
                variety of investment advice transactions, this exemption allows the
                use and availability of investment advice for a variety of types of
                transactions in a manner that aligns with the conduct standards of
                other regulators, such as the SEC.
                Keeping FAB 2018-02
                 Similarly, the Department considered keeping FAB 2018-02 in effect
                without finalizing this exemption. However, the Department rejected
                this alternative, because FAB 2018-02 was intended to be a temporary
                policy. Furthermore, replacing the relief provided in FAB 2018-02 with
                a permanent exemption will provide certainty and stability to Financial
                Institutions and Investment Professionals that may currently be relying
                on the temporary enforcement policy. The final exemption includes
                conditions designed to support investment advice that meets the
                Impartial Conduct Standards.
                 To provide a transition period for Financial Institutions relying
                on FAB 2018-02 to comply with the final exemption, the Department has
                announced that FAB 2018-02 will remain in effect place for one year
                after the final exemption is published. This will allow some Financial
                Institutions to defer incurring compliance costs associated with this
                exemption for a limited period. The cost estimates discussed in this
                regulatory impact analysis are overstated to the extent such costs are
                deferred. On the other hand, the benefits discussed in this analysis
                will not be fully realized to the extent that some Financial
                Institutions rely on FAB 2018-02 during the transition period. However,
                the Department believes that most Financial Institutions will begin
                complying with all the conditions of the final exemption before the end
                of the transition period, because it provides protection from private
                litigation and Financial Institutions will be better positioned in an
                extremely competitive market.
                Including an Independent Audit Requirement in the Exemption
                 This exemption will require Financial Institutions to conduct a
                retrospective review, at least annually, designed to detect and prevent
                violations of the Impartial Conduct Standards and to ensure compliance
                with the policies and procedures governing the exemption. The exemption
                does not require that the review be conducted by an independent party,
                allowing Financial Institutions to self-review.
                 As an alternative to this approach, the Department considered
                requiring independent audits to ensure compliance under the exemption.
                The Department decided against this approach, because it is not
                convinced that an independent, external audit would yield sufficient
                benefits in addition to the results of the retrospective review to
                justify the increased cost, especially in the case of smaller Financial
                Institutions. This exemption instead requires that Financial
                Institutions provide a written report documenting the retrospective
                review, and supporting information, to the Department and within 10
                business days of a request. The Department believes this requirement
                compels Financial Institutions to take the review obligation seriously,
                regardless of whether they choose to hire an independent auditor to
                conduct the review.
                 While the proposal stated that the Financial Institution's chief
                executive officer (or equivalent) must certify the retrospective
                review, the final exemption provides, instead, that the retrospective
                review may be certified by any of the Financial Institution's Senior
                Executive Officers. The exemption defines a ``Senior Executive
                Officer'' as any of the following: The chief compliance officer, the
                chief executive officer, president, chief financial officer, or one of
                the three most senior officers of the Financial Institution. In making
                this change, the Department accepts the views of a number of commenters
                that stated that the CEO should not be the only person who can provide
                a certification regarding the retrospective review.
                Paperwork Reduction Act
                 In accordance with the Paperwork Reduction Act of 1995 (PRA 95) (44
                U.S.C. 3506(c)(2)(A)), the Department solicited comments concerning the
                information collection request (ICR) included in the proposed exemption
                entitled ``Improving Investment Advice for Workers & Retirees'' (85 FR
                40834). At the same time, the Department also submitted an information
                collection request (ICR) to the Office of Management and Budget (OMB),
                in accordance with 44 U.S.C. 3507(d). OMB filed a comment on the
                proposed rule with the Department on September 21, 2020, requesting the
                Department to provide a summary of comments received on the ICR and
                identify changes to the ICR made in response to the comments. OMB did
                not approve the ICR and requested the Department to file future
                submissions of the ICR under OMB control number 1210-0163.
                 The Department received no comments that specifically addressed the
                paperwork burden analysis of the
                [[Page 82857]]
                information collections. Additionally, comments were submitted which
                contained information relevant to the costs and administrative burdens
                attendant to the proposed exemption. The Department considered such
                public comments in connection with making changes to the final
                exemption, analyzing the economic impact of the proposal, and
                developing the revised paperwork burden analysis summarized below.
                 In connection with publication of this final exemption, the
                Department is submitting an ICR to OMB requesting approval of a new
                collection of information under OMB Control Number 1210-0163. The
                Department will notify the public when OMB approves the ICR.
                 A copy of the ICR may be obtained by contacting the PRA addressee
                shown below or at www.RegInfo.gov.
                 PRA Addressee: Address requests for copies of the ICR to G.
                Christopher Cosby, Office of Regulations and Interpretations, U.S.
                Department of Labor, Employee Benefits Security Administration, 200
                Constitution Avenue NW, Room N-5718, Washington, DC, 20210. Telephone
                (202) 693-8425; Fax: (202) 219-5333; ([email protected]). These are
                not toll-free numbers. ICRs submitted to OMB also are available at
                www.RegInfo.gov.
                 As discussed in detail below, the exemption requires Financial
                Institutions and/or their Investment Professionals to (1) make certain
                disclosures to Retirement Investors, (2) adopt written policies and
                procedures, (3) document the basis for rollover recommendations, (4)
                prepare a written report of the retrospective review, and (5) maintain
                records showing that the conditions have been met to receive relief
                under the exemption. These requirements are ICRs subject to the
                Paperwork Reduction Act. The Department has made the following
                assumptions in order to establish a reasonable estimate of the
                paperwork burden associated with these ICRs:
                 Disclosures distributed electronically will be distributed
                via means already used by respondents in the normal course of business,
                and the costs arising from electronic distribution will be negligible;
                 Financial Institutions will use existing in-house
                resources to prepare the disclosures, policies and procedures, rollover
                documentations, and retrospective reviews, and to maintain the
                recordkeeping systems necessary to meet the requirements of the
                exemption;
                 A combination of personnel will perform the tasks
                associated with the ICRs at an hourly wage rate of $194.77 for a
                personal financial advisor, $64.11 for mailing clerical personnel, and
                $365.39 for a legal professional; \214\
                ---------------------------------------------------------------------------
                 \214\ The Department's 2018 hourly wage rate estimates include
                wages, benefits, and overhead, and are calculated as follows: Mean
                wage (from the 2018 National Occupational Employment Survey, May
                2018, www.bls.gov/news.release/archives/ocwage_03292019.pdf), wages
                as a percent of total compensation (from the Employer Cost for
                Employee Compensation, December 2018, www.bls.gov/news.release/archives/ecec_03192019.pdf), and overhead cost corresponding to each
                2-digit NAICS code (from the Annual Survey of Manufacturers,
                December 2017, www.census.gov/data/Tables/2016/econ/asm/2016-asm.html) multiplied by the percent of each occupation within that
                NAICS industry code based on a matrix of detailed occupation
                employment for each NAICS industry (from the BLS Office of
                Employment projections, 2016, www.bls.gov/emp/data/occupational-data.htm).
                ---------------------------------------------------------------------------
                 Approximately 11,782 Financial Institutions will take
                advantage of the exemption and they will use the exemption in
                conjunction with transactions involving nearly all their clients that
                are defined benefit plans, defined contribution plans, and IRA
                holders.\215\
                ---------------------------------------------------------------------------
                 \215\ For this analysis, ``IRA holders'' include rollovers from
                Title I Plans.
                ---------------------------------------------------------------------------
                 The exemption's impact on the hour and cost burden associated with
                the Department's information collections are discussed in more detail
                below.
                Disclosures, Documentation, Retrospective Review, and Recordkeeping
                 Section II(b) of the exemption requires Financial Institutions to
                furnish Retirement Investors with a disclosure prior to engaging in a
                covered transaction. Section II(b)(1) requires Financial Institutions
                to acknowledge in writing that the Financial Institution and its
                Investment Professionals are fiduciaries under Title I and the Code, as
                applicable, with respect to any investment advice provided to the
                Retirement Investors. Section II(b)(2) requires Financial Institutions
                to provide a written description of the services they provide and any
                material conflicts of interest. The written description must be
                accurate in all material respects. Financial Institutions will
                generally be required to provide the disclosure to each Retirement
                Investor once, but Financial Institutions may need to provide updated
                disclosures to ensure accuracy. Section II(b)(3) requires Financial
                Institutions to provide the documentation of specific reasons for the
                rollover recommendation to the Retirement Investor.
                 Section II(c)(1) of the exemption requires Financial Institutions
                to establish, maintain, and enforce written policies and procedures
                prudently designed to ensure that they and their Investment
                Professionals comply with the Impartial Conduct Standards. Section
                II(c)(2) further requires that the Financial Institutions design the
                policies and procedures to mitigate conflicts of interest. Section
                II(c)(3) of the exemption requires Financial Institutions to document
                the specific reasons for any rollover recommendation and show that the
                rollover is in the best interest of the Retirement Investor.
                 Under Section II(d) of the exemption, Financial Institutions are
                required to conduct an annual retrospective review that is reasonably
                designed to prevent violations of the exemption's Impartial Conduct
                Standards and the institution's own policies and procedures. The
                methodology and results of the retrospective review are reduced to a
                written report that is certified by a Senior Executive Officer of the
                Financial Institution. The certifying officer will be required to
                verify that (1) the officer has reviewed the report of the
                retrospective review, (2) the Financial Institution has in place
                policies and procedures prudently designed to achieve compliance with
                the conditions of the exemption, and (3) the Financial Institution has
                a prudent process for modifying such policies and procedures. The
                process for modifying policies and procedures will need to be
                responsive to business, regulatory, and legislative changes and events,
                and the Financial Institution will be required to periodically test
                their effectiveness. The review, report, and certification must be
                completed no later than six months following the end of the period
                covered by the review. The Financial Institution will be required to
                retain the report, certification, and supporting data for at least six
                years, and to make these items available to the Department within 10
                business days of the request.
                 Section IV sets forth the recordkeeping requirements in the
                exemption.
                Production and Distribution of Required Disclosures
                 The Department assumes that 11,782 Financial Institutions,
                comprising 1,957
                [[Page 82858]]
                BDs,\216\ 6,729 SEC-registered IAs,\217\ 2,710 state-registered
                IAs,\218\ and 386 insurance companies,\219\ are likely to engage in
                transactions covered under this exemption. Each will need to provide
                disclosures that (1) acknowledge its fiduciary status, and (2) identify
                the services it provides and any material conflicts of interest. The
                Department estimates that preparing a disclosure indicating fiduciary
                status would take a legal professional between five and 30 minutes,
                depending on the nature of the business,\220\ resulting in an hour
                burden of 1,599 \221\ and a cost burden of $584,130.\222\ Preparing a
                disclosure identifying services provided and conflicts of interest
                would take a legal professional an estimated five minutes to five
                hours, depending on the nature of the business,\223\ resulting in an
                hour burden of 3,691 \224\ and an equivalent cost burden of
                $1,348,628.\225\
                ---------------------------------------------------------------------------
                 \216\ The SEC estimated that there were 3,764 BDs as of December
                2018 (see Form CRS Relationship Summary Release). The IAA Compliance
                2019 Survey estimates that 52 percent of IAs have a pension
                consulting business. The estimated number of BDs affected by this
                exemption is the product of the SEC's estimate of total BDs in 2018
                and IAA's estimate of the percent of IAs with a pension consulting
                business.
                 \217\ The SEC estimated that there were 12,940 SEC-registered
                IAs that were not dually registered as BDs as of December 2018 (see
                Form CRS Relationship Summary Release). The IAA Compliance 2019
                Survey estimates that 52 percent of IAs have a pension consulting
                business. The estimated number of IAs affected by this exemption is
                the product of the SEC's estimate of SEC-registered IAs in 2018 and
                the IAA's estimate of the percent of IAs with a pension consulting
                business.
                 \218\ The SEC estimated that there were 16,939 state-registered
                IAs that were not dually registered as BDs as of December 2018 (see
                Form CRS Relationship Summary Release). The NASAA 2019 estimates
                that 16 percent of state-registered IAs have a pension consulting
                business. The estimated number of state-registered IAs affected by
                this exemption is the product of the SEC's estimate of state-
                registered IAs in 2018 and NASAA's estimate of the percent of state-
                registered IAs with a pension consulting business.
                 \219\ NAIC estimates that the number of insurers directly
                writing annuities as of 2018 is 386.
                 \220\ The Department assumes that it will take each retail BD
                firm 15 minutes, each nonretail BD or insurance firm 30 minutes, and
                each registered IA five minutes to prepare a disclosure conveying
                fiduciary status.
                 \221\ Burden hours are calculated by multiplying the estimated
                number of each firm type by the estimated time it will take each
                firm to prepare the disclosure.
                 \222\ The hourly cost burden is calculated by multiplying the
                burden hour of each firm associated with preparation of the
                disclosure by the hourly wage of a legal professional.
                 \223\ The Department assumes that it will take each retail BD or
                IA firm five minutes, each small nonretail BD or small insurer 60
                minutes, and each large nonretail BDs or large insurer five hours to
                prepare a disclosure conveying services provided and conflicts of
                interest.
                 \224\ Burden hours are calculated by multiplying the estimated
                number of each firm type by the estimated time it will take each
                firm to prepare the disclosure.
                 \225\ The hourly cost burden is calculated by multiplying the
                burden hour of each firm associated with preparation of the
                disclosure by the hourly wage of a legal professional.
                ---------------------------------------------------------------------------
                 The Department estimates that approximately 1.8 million Retirement
                Investors \226\ have relationships with Financial Institutions and are
                likely to engage in transactions covered under this exemption. Of these
                1.8 million Retirement Investors, it is assumed that 8.1 percent \227\
                or 141,636 Retirement Investors, will receive paper disclosures.
                Distributing paper disclosures is estimated to take a clerical
                professional one minute per disclosure, resulting in an hourly burden
                of 2,361 \228\ and an equivalent cost burden of $151,341.\229\ Assuming
                the disclosures will require two sheets of paper at a cost $0.05 each,
                the estimated material cost for the paper disclosures is $14,164.
                Postage for each paper disclosure is expected to cost $0.55, resulting
                in a printing and mailing cost of $92,063.
                ---------------------------------------------------------------------------
                 \226\ The Department estimates the number of affected Plans and
                IRAs be approximately equal to 49 percent of rollovers from defined
                contribution plans to IRAs. Cerulli has estimated the number of
                accounts in defined contribution plans rolled into IRAs to be
                3,593,592 (see U.S. Retirement-End Investor 2020, supra note 178).
                 \227\ According to data from the National Telecommunications and
                Information Agency (NTIA), 37.7 percent of individuals age 25 and
                over have access to the internet at work. According to a Greenwald &
                Associates survey, 84 percent of plan participants find it
                acceptable to make electronic delivery the default option, which is
                used as the proxy for the number of participants who will not opt-
                out of electronic disclosure if automatically enrolled (for a total
                of 31.7 percent receiving electronic disclosure at work).
                Additionally, the NTIA reports that 40.5 percent of individuals age
                25 and over have access to the internet outside of work. According
                to a Pew Research Center survey, 61 percent of internet users use
                online banking, which is used as the proxy for the number of
                internet users who will affirmatively consent to receiving
                electronic disclosures (for a total of 24.7 percent receiving
                electronic disclosure outside of work). Combining the 31.7 percent
                who receive electronic disclosure at work with the 24.7 percent who
                receive electronic disclosure outside of work produces a total of
                56.4 percent who will receive electronic disclosure overall. In
                light of the 2019 Electronic Disclosure Regulation, the Department
                estimates that 81.5 percent of the remaining 43.6 percent of
                individuals will receive the disclosures electronically. In total,
                91.9 percent of participants are expected to receive disclosures
                electronically.
                 \228\ Burden hours are calculated by multiplying the estimated
                number of plans receiving the disclosures non-electronically by the
                estimated time it will take to prepare the physical disclosure.
                 \229\ The hourly cost burden is calculated as the burden hours
                associated with the physical preparation of each non-electronic
                disclosure by the hourly wage of a clerical professional.
                ---------------------------------------------------------------------------
                Written Policies and Procedures Requirement
                 The Department assumes that 11,782 Financial Institutions,
                comprising 1,957 BDs,\230\ 6,729 SEC-registered IAs,\231\ 2,710 state
                registered IAs,\232\ and 386 insurance companies,\233\ are likely to
                engage in transactions covered under this exemption. The Department
                estimates that establishing, maintaining, and enforcing written
                policies and procedures prudently designed to ensure compliance with
                the Impartial Conduct Standards will take a legal professional between
                15 minutes and 10 hours, depending on the nature of the business.\234\
                This results in an hour burden of 12,023 \235\ and an equivalent cost
                burden of $4,393,011.\236\
                ---------------------------------------------------------------------------
                 \230\ The SEC estimated that there were 3,764 BDs as of December
                2018 (see Form CRS Relationship Summary Release). The IAA Compliance
                2019 Survey estimates that 52 percent of IAs have a pension
                consulting business. The estimated number of BDs affected by this
                exemption is the product of the SEC's estimate of total BDs in 2018
                and IAA's estimate of the percent of IAs with a pension consulting
                business.
                 \231\ The SEC estimated that there were 12,940 SEC-registered
                IAs, who were not dually registered as BDs, as of December 2018 (see
                Form CRS Relationship Summary Release). The IAA Compliance 2019
                Survey estimates that 52 percent of IAs have a pension consulting
                business. The estimated number of IAs affected by this exemption is
                the product of the SEC's estimate of SEC-registered IAs in 2018 and
                IAA's estimate of the percent of IAs with a pension consulting
                business.
                 \232\ The SEC estimated that there were 16,939 state-registered
                IAs who were not dually registered as BDs as of December 2018 (see
                Form CRS Relationship Summary Release). The NASAA 2019 estimates
                that 16 percent of state-registered IAs have a pension consulting
                business. The estimated number of state-registered IAs affected by
                this exemption is the product of the SEC's estimate of state-
                registered IAs in 2018 and NASAA's estimate of the percent of state-
                registered IAs with a pension consulting business.
                 \233\ NAIC estimates that 386 insurers were directly writing
                annuities as of 2018.
                 \234\ The Department assumes that it will take each small retail
                BD 22.5 minutes, each large retail BD 45 minutes, each small
                nonretail BD five hours, each large nonretail BD 10 hours, each
                small IA 15 minutes, each large IA 30 minutes, each small insurer
                five hours, and each large insurer 10 hours to meet the requirement.
                 \235\ Burden hours are calculated by multiplying the estimated
                number of each firm type by the estimated time it will take each
                firm to establish, maintain, and enforce written policies and
                procedures.
                 \236\ The hourly cost burden is calculated as the burden hour of
                each firm associated with meeting the written policies and
                procedures requirement multiplied by the hourly wage of a legal
                professional.
                ---------------------------------------------------------------------------
                Rollover Documentation Requirement
                 To meet the requirement of the rollover documentation, Financial
                Institutions must document the specific reasons that any recommendation
                to roll over assets is in the best interest of the Retirement Investor.
                The Department
                [[Page 82859]]
                estimates that 1.8 million defined contribution plan accounts rolled
                into IRAs in accordance with advice from a financial services
                professional.\237\ Facing uncertainty, the Department assumes that 67.4
                percent of rollovers will be affected by the exemption.\238\ Under this
                assumption, the Department estimates that the costs for documenting the
                basis for rollover decisions will come to $65 million per year.\239\
                This was based on the assumption that most financial services
                professionals already incorporate documenting the basis for rollover
                recommendations in their regular business practices and another
                assumption that 67.4 percent of rollovers are handled by financial
                services professionals who act in a fiduciary capacity.\240\ The
                Department estimates that documenting each rollover recommendation will
                require 30 minutes for a personal financial advisor whose firms
                currently do not require rollover documentations and five minutes for
                financial advisors whose firms already require them to do so,\241\
                resulting in 335,330 \242\ burden hours and an equivalent cost burden
                of $65,313,770.\243\
                ---------------------------------------------------------------------------
                 \237\ Cerulli has estimated the number of accounts in defined
                contribution plans rolled into IRAs to be 3,593,591 (see U.S.
                Retirement-End Investor 2020, supra note 178). The Department
                estimates that 49 percent of these rollovers will be handled by a
                financial professional.
                 \238\ See supra note 206.
                 \239\ See supra note 207.
                 \240\ See supra note 206.
                 \241\ See supra note 207.
                 \242\ Burden hours are calculated by multiplying the estimated
                number of rollovers affected by this proposed exemption by the
                estimated hours needed to document each recommendation.
                 \243\ The hourly cost burden is calculated as the burden hour of
                each firm associated with meeting the rollover documentation
                requirement multiplied by the hourly wage of a personal financial
                advisor.
                ---------------------------------------------------------------------------
                Annual Retrospective Review Requirement
                 Under the internal retrospective review requirement, a Financial
                Institution is required to (1) conduct an annual retrospective review
                reasonably designed to assist the Financial Institution in detecting
                and preventing violations of, and achieving compliance with the
                Impartial Conduct Standards and their policies and procedures; and (2)
                produce a written report that is certified by a Senior Executive
                Officer of the Financial Institution.
                 The Department understands that, as per FINRA Rule 3110,\244\ FINRA
                Rule 3120,\245\ and FINRA Rule 3130,\246\ broker-dealers are already
                held to a standard functionally identical to that of the retrospective
                review requirements of this exemption. Accordingly, in this analysis,
                the Department assumes that broker-dealers will incur minimal costs to
                meet this requirement. In 2018, the Investment Adviser Association
                estimated that 92 percent of SEC-registered IAs voluntarily provide an
                annual compliance program review report to senior management.\247\ The
                Department estimates that only eight percent, or 538,\248\ of SEC-
                registered IAs advising retirement plans will incur costs associated
                with producing a retrospective review report. Due to lack of data, the
                Department assumes that state-registered IAs exhibit similar
                retrospective review patterns and estimates that eight percent, or
                217,\249\ of state-registered IAs will also incur costs associated with
                producing a retrospective review report.
                ---------------------------------------------------------------------------
                 \244\ Rule 3110. Supervision, FINRA Manual, www.finra.org/rules-guidance/rulebooks/finra-rules/3110.
                 \245\ Rule 3120. Supervisory Control System, FINRA Manual,
                www.finra.org/rules-guidance/rulebooks/finra-rules/3120.
                 \246\ Rule 3130. Annual Certification of Compliance and
                Supervisory Processes, FINRA Manual, www.finra.org/rules-guidance/rulebooks/finra-rules/3130.
                 \247\ 2018 Investment Management Compliance Testing Survey,
                Investment Adviser Association (Jun. 14, 2018), https://higherlogicdownload.s3.amazonaws.com/INVESTMENTADVISER/aa03843e-7981-46b2-aa49-c572f2ddb7e8/UploadedImages/publications/2018-Investment-Management_Compliance-Testing-Survey-Results-Webcast_pptx.pdf.
                 \248\ The SEC estimated that there were 12,940 SEC-registered
                IAs that were not dually registered as BDs as of December 2018 (see
                Form CRS Relationship Summary Release). The IAA Compliance 2019
                Survey estimates that 52 percent of IAs have a pension consulting
                business. The IAA Investment Management Compliance Testing Survey
                estimates that 92 percent of SEC-registered IAs provide an annual
                compliance program review report to senior management. The estimated
                number of IAs affected by this exemption who do not meet the
                retrospective review requirement is the product of the SEC's
                estimate of SEC-registered IAs in 2018, the IAA's estimate of the
                percent of IAs with a pension consulting business, and IAA's
                estimate of the percent of IA's who do not provide an annual
                compliance program review report.
                 \249\ The SEC estimated that there were 16,939 state-registered
                IAs that were not dually registered as BDs as of December 2018 (see
                Form CRS Relationship Summary Release). The NASAA 2019 estimates
                that 16 percent of state-registered IAs have a pension consulting
                business. The IAA Investment Management Compliance Testing Survey
                estimates that 92 percent of SEC-registered IAs provide an annual
                compliance program review report to senior management. The
                Department assumes state-registered IAs exhibit similar
                retrospective review patterns as SEC-registered IAs. The estimated
                number of state-registered IAs affected by this exemption is the
                product of the SEC's estimate of state-registered IAs in 2018,
                NASAA's estimate of the percent of state-registered IAs with a
                pension consulting business, and IAA's estimate of the percent of
                IA's who do not provide an annual compliance program review report.
                ---------------------------------------------------------------------------
                 As SEC-registered IAs are already subject to SEC Rule 206(4)-7, the
                Department assumes these IAs will incur minimal costs to satisfy the
                conditions related to this requirement. Insurance companies in many
                states are already subject state insurance law based on the NAIC's
                Model Regulation.\250\ Thus, the Department assumes that insurance
                companies will incur negligible costs associated with producing a
                retrospective review report. This is estimated to take a legal
                professional five hours for small firms and 10 hours for large firms,
                depending on the nature of the business. This results in an hour burden
                of 7,032 \251\ and an equivalent cost burden of $2,569,337.\252\
                ---------------------------------------------------------------------------
                 \250\ NAIC Model Regulation, Section 6.C.(2)(i) (The same
                requirement is found in the NAIC Suitability in Annuity Transactions
                Model Regulation (2010), Section 6.F.(1)(f).)
                 \251\ Burden hours are calculated by multiplying the estimated
                number of each firm type by the estimated time it will take each
                firm to review the report and certify the exemption.
                 \252\ The hourly cost burden is calculated by multiplying the
                burden hours for reviewing the report and certifying the exemption
                requirement by the hourly wage of a legal professional.
                ---------------------------------------------------------------------------
                 Financial Institutions that already produce retrospective review
                reports voluntarily or in accordance with other regulators' rules
                likely will spend additional time to fully comply with this exemption
                condition such as revising their current retrospective review reports.
                This is estimated to take a financial professional one hour for small
                firms and two hours for large firms, depending on the nature of the
                business. This results in an hour burden of 20,727 hours and an
                equivalent cost burden of $7,573,614.
                 In addition to conducting the audit and producing a report,
                Financial Institutions also will need to review the report and certify
                the exemption. The Department substantially increased the burden hours
                associated with this requirement in response to concerns raised by a
                commenter that this is a superficial process.\253\ This is estimated to
                take the certifying officer two hours for small firms and four hours
                for large firms, depending on the nature of the business.\254\ This
                results in an hour
                [[Page 82860]]
                burden of 34,718 \255\ and an equivalent cost burden of
                $5,750,451.\256\
                ---------------------------------------------------------------------------
                 \253\ For more detailed discussion, see the corresponding Cost
                section of the Regulatory Impact Analysis above.
                 \254\ Due to lack of data, the Department estimates the hourly
                labor cost of a certifying officer to be that of a Financial
                Manager, as outlined on the Employee Benefits Security
                Administration's 2018 labor rate estimates. See Labor Cost Inputs
                Used in the Employee Benefits Security Administration, Office of
                Policy and Research's Regulatory Impact Analyses and Paperwork
                Reduction Act Burden Calculation, Employee Benefits Security
                Administration (June 2019), www.dol.gov/sites/dolgov/files/EBSA/laws-and-regulations/rules-and-regulations/technical-appendices/labor-cost-inputs-used-in-ebsa-opr-ria-and-pra-burden-calculations-june-2019.pdf. The Department assumes that it will take the
                certifying officer two hours for small firms and four hours for
                large firms. If we assume that an average person reads 250 words per
                minute, the certifying officer can read 30,000 words in two hours or
                60,000 words in four hours. This implies a retrospective review
                report would be approximately 125 pages to 250 pages if this report
                is double-spaced with a with 12 point font size.
                 \255\ Burden hours are calculated by multiplying the estimated
                number of each firm type by the estimated time it will take each
                firm to review the report and certify the exemption.
                 \256\ The hourly cost burden is calculated by multiplying the
                burden hours for reviewing the report and certifying the exemption
                requirement by the hourly wage of a financial professional.
                ---------------------------------------------------------------------------
                Overall Summary
                 Overall, the Department estimates that in order to satisfy the
                exemption, 11,782 Financial Institutions will produce 1.8 million
                disclosures and notices annually. These disclosures and notices will
                result in 417,480 burden hours during the first year and 393,136 burden
                hours in subsequent years, at an equivalent cost of $87.7 million and
                $78.8 million respectively. The disclosures and notices in this
                exemption will also result in a total cost burden for materials and
                postage of $92,063 annually.
                 These paperwork burden estimates are summarized as follows:
                 Type of Review: New collection.
                 Agency: Employee Benefits Security Administration,
                Department of Labor.
                 Title: Improving Investment Advice for Workers & Retirees.
                 OMB Control Number: 1210-0163.
                 Affected Public: Business or other for-profit institution.
                 Estimated Number of Respondents: 11,782.
                 Estimated Number of Annual Responses: 1,755,959.
                 Frequency of Response: Initially, Annually, and when
                engaging in exempted transaction.
                 Estimated Total Annual Burden Hours: 417,480 during the
                first year and 393,136 in subsequent years.
                 Estimated Total Annual Burden Cost: $92,063 during the
                first year and $92,063 in subsequent years.
                Regulatory Flexibility Act
                 The Regulatory Flexibility Act (RFA) \257\ imposes certain
                requirements on rules subject to the notice and comment requirements of
                section 553(b) of the Administrative Procedure Act or any other
                law.\258\ Under section 604 of the RFA, agencies must submit a final
                regulatory flexibility analysis (FRFA) of a proposal that is likely to
                have a significant economic impact on a substantial number of small
                entities, such as small businesses, organizations, and governmental
                jurisdictions.
                ---------------------------------------------------------------------------
                 \257\ 5 U.S.C. 601 et seq.
                 \258\ 5 U.S.C. 601(2), 603(a); see also 5 U.S.C. 551.
                ---------------------------------------------------------------------------
                 The Department has determined that this final class exemption will
                likely have a significant economic impact on a substantial number of
                small entities. Therefore, the Department has prepared the FRFA
                presented below.
                Need for and Objectives of the Rule
                 As discussed earlier in this preamble, the final class exemption
                will allow investment advice fiduciaries to receive compensation and
                engage in transactions that would otherwise violate the prohibited
                transaction provisions of Title I and the Code. As such, the final
                exemption will provide Financial Institutions and Investment
                Professionals with flexibility to address different business models and
                would lessen their overall regulatory burden by coordinating
                potentially overlapping regulatory requirements. The exemption
                conditions, including the Impartial Conduct Standards and other
                conditions supporting the standards, are expected to provide
                protections to Retirement Investors. Therefore, the Department expects
                that the final exemption will benefit Retirement Investors that are
                small entities and provide efficiencies to small Financial
                Institutions.
                Significant Issues Raised by Public Comments
                 In response to the Department's Initial Regulatory Flexibility
                Analysis (IRFA), no significant issue was raised by public comments. In
                the preamble to the proposed class exemption, the Department solicited
                comments regarding whether the proposed exemption would have a
                significant economic impact on a substantial number of small entities
                and received no comments in response. Moreover, the Department received
                no public comments from the Small Business Administration. As a result,
                the Department made no major changes to the IFRA.
                Affected Small Entities
                 The Small Business Administration (SBA),\259\ pursuant to the Small
                Business Act,\260\ defines small businesses and issues size standards
                by industry. The SBA defines a small business in the Financial
                Investments and Related Activities Sector as a business with up to
                $41.5 million in annual receipts. Due to a lack of data and shared
                jurisdiction, for purpose of performing Regulatory Flexibility Analyses
                pursuant to section 601(3) of the Regulatory Flexibility Act, the
                Department, after consultation with SBA's Office of Advocacy, defines
                small entities included in this analysis differently from the SBA
                definitions.\261\ For instance, in this analysis, the small-business
                definitions for BDs and SEC-registered IAs are consistent with the
                SEC's definitions, as these entities are subject to the SEC's rules as
                well as the Act.\262\ As with SEC-registered IAs, the size of state-
                registered IAs is determined based on total value of the assets they
                manage.\263\ The size of insurance companies is based on annual sales
                of annuities. The Department requested comments on the appropriateness
                of the size standard used to evaluate the impact of the proposed
                exemption on small entities and received no comments in response. In
                particular, the Department received no comments asserting that it is
                inappropriate for the Department to use size standards that are
                different from those promulgated by the SBA.
                ---------------------------------------------------------------------------
                 \259\ 13 CFR 121.201.
                 \260\ 15 U.S.C. 631 et seq.
                 \261\ The Department consulted with the Small Business
                Administration Office of Advocacy in making this determination as
                required by 5 U.S.C. 603(c).
                 \262\ 17 CFR parts 230, 240, 270, and 275, www.sec.gov/rules/final/33-7548.txt.
                 \263\ Due to lack of available data, the Department includes
                state-registered IAs managing assets less than $30 million as small
                entities in this analysis.
                ---------------------------------------------------------------------------
                 In December 2018, there were 985 small-business BDs and 528 SEC-
                registered, small-business IAs.\264\ The Department estimates that
                approximately 52 percent of these small-businesses will be affected by
                the final class exemption.\265\ In December 2018, the Department
                estimates there were approximately 10,840 small state-registered
                IAs,\266\ of which about 1,700 are estimated to be affected by the
                final exemption.\267\ There were
                [[Page 82861]]
                approximately 386 insurers directly writing annuities in 2018,\268\ 316
                of which the Department estimates are small entities.\269\ Table 1
                summarizes the distribution of affected entities by size.
                ---------------------------------------------------------------------------
                 \264\ See Form CRS Relationship Summary; Amendments to Form ADV,
                84 FR 33492 (Jul. 12, 2019).
                 \265\ 2019 Investment Management Compliance Testing Survey,
                Investment Adviser Association (Jun. 18, 2019), https://higherlogicdownload.s3.amazonaws.com/INVESTMENTADVISER/aa03843e-7981-46b2-aa49-c572f2ddb7e8/UploadedImages/about/190618_IMCTS_slides_after_webcast_edits.pdf.
                 \266\ The SEC estimates there were approximately 17,000 state-
                registered IAs (see Form CRS Relationship Summary; Amendments to
                Form ADV, 84 FR 33492 (Jul. 12, 2019)). The Department estimates
                that about 64 percent of state-registered IAs manage assets less
                than $30 million, and it considers such entities small businesses.
                (See 2018 Investment Adviser Section Annual Report, North American
                Securities Administrators Association (May 2018), www.nasaa.org/wp-content/uploads/2018/05/2018-NASAA-IA-Report-Online.pdf.) Therefore,
                the Department estimates there were about 10,840 small, state-
                registered IAs.
                 \267\ Of the small, state-registered IAs, the Department
                estimates that 16 percent provide advice or services to retirement
                plans (see 2019 Investment Adviser Section Annual Report, North
                American Securities Administrators Association, (May 2019)).
                 \268\ NAIC estimates that the number of insurers directly
                writing annuities as of 2018 is 386.
                 \269\ LIMRA estimates in 2016, 70 insurers had more than $38.5
                million in sales. (See U.S. Individual Annuity Yearbook: 2016 Data,
                LIMRA Secure Retirement Institute (2017)).
                 Table 2--Distribution of Affected Entities by Size
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                 BDs
                 SEC-registered IAs
                 State-registered IAs
                 Insurers
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                Small........................................... 985 26% 528 4% 10,840 64% 316 82%
                Large........................................... 2,779 74% 12,412 96% 6,099 36% 70 18%
                 -------------------------------------------------------------------------------------------------------
                 Total....................................... 3,764 100% 12,940 100% 16,939 100% 386 100%
                --------------------------------------------------------------------------------------------------------------------------------------------------------
                Projected Reporting, Recordkeeping, and Other Compliance Requirements
                 As discussed above, the final exemption provides Financial
                Institutions and Investment Professionals with flexibility to choose
                between the new final exemption or the Department's existing
                exemptions, depending on their individual needs and business models.
                Furthermore, the final exemption provides Financial Institutions and
                Investment Professionals broader, more flexible prohibited transaction
                relief than is currently available, while safeguarding the interests of
                Retirement Investors. In this regard, this final exemption could
                present a less burdensome compliance alternative for some Financial
                Institutions because it would allow them to streamline compliance
                rather than rely on multiple exemptions with multiple sets of
                conditions.
                 This final exemption simply provides an additional alternative
                pathway for Financial Institutions and Investment Professionals to
                receive compensation and engage in certain transactions that would
                otherwise be prohibited under Title I and the Code. Financial
                Institutions would incur costs to comply with conditions set forth in
                the final exemption. However, the Department believes the costs
                associated with those conditions are modest because the final exemption
                was developed in consideration of other regulatory conduct standards.
                The Department believes that many Financial Institutions and Investment
                Professionals have already developed compliance structures for similar
                regulatory standards. Therefore, the Department does not expect that
                the final exemption will impose a significant compliance burden on
                small entities. For example, the Department estimates that a small
                entity would incur, on average, an additional $3,034 in compliance
                costs to meet the conditions of this final exemption. These additional
                costs represent 0.6 percent of the net capital of BD with $500,000. A
                BD with less than $500,000 in net capital is generally considered
                small, according to the SEC.
                Steps Taken To Minimize Impacts and Significant Alternatives Considered
                 Section 604 of the RFA requires the Department to consider
                significant alternatives that would accomplish the stated objective,
                while minimizing any significant adverse impact on small entities.
                Title I and the Code rules governing advice on the investment of
                retirement assets overlap with SEC rules that govern the conduct of IAs
                and BDs who advise retail investors. The Department considered conduct
                standards set by other regulators, such as SEC, state insurance
                regulators, and FINRA, in developing the final exemption, with the goal
                of avoiding overlapping or duplicative requirements. To the extent the
                requirements overlap, compliance with the other disclosure or
                recordkeeping requirements can be used to satisfy the exemption,
                provided the conditions are satisfied. This will lead to overall
                regulatory efficiency.
                 The Department describes below additional steps it has taken to
                minimize the significant economic impact on small entities consistent
                with the stated objectives of applicable statutes, including a
                statement of the factual, policy, and legal reasons for selecting the
                alternatives adopted in the final exemption.
                 Revisions to Annual Retrospective Review Requirement: Under section
                II(d) of the final exemption, Financial Institutions are required to
                conduct an annual retrospective review that is reasonably designed to
                detect and prevent violations of, and achieve compliance with, the
                Impartial Conduct Standards and the institution's own policies and
                procedures. The Department considered the alternative of requiring a
                Financial Institution to engage an independent party to provide an
                external audit. The Department elected not to require this condition to
                avoid the increased costs this approach would impose. Smaller Financial
                Institutions may have been disproportionately impacted by such costs,
                which would have been contrary to the Department's goals of promoting
                access to investment advice for Retirement Investors. Further, the
                Department is not convinced that an independent, external audit would
                yield useful information commensurate with the cost, particularly to
                small entities. Instead, the final exemption requires that Financial
                Institutions to document their retrospective review, and provide it,
                and supporting information, to the Department, within 10 business days
                of request, to the extent permitted by law.
                 Addition of Self-Correction Provision: The Department has added a
                new Section II(e) to the exemption, under which Financial Institutions
                will be able to correct certain violations of the exemption. Under the
                new Section II(e), the Department will not consider a non-exempt
                prohibited transaction to have occurred due to a violation of the
                exemption's conditions, provided: (1) Either the violation did not
                result in investment losses to the Retirement Investor or the Financial
                Institution made the Retirement Investor whole for any resulting
                losses; (2) the Financial Institution corrects the violation and
                notifies the Department via email to [email protected] within 30 days of
                correction; (3) the correction occurs no later than 90 days after the
                Financial Institution learned of the violation or reasonably should
                have learned of the violation; and (4) the Financial Institution
                notifies the persons responsible for conducting the retrospective
                review during the applicable review cycle, and the violation and
                correction is specifically set forth in the written report of the
                retrospective review.
                [[Page 82862]]
                 While this section was not a part of the proposal, several
                commenters requested that the Department provide a means for Financial
                Institutions, acting in good faith, to avoid loss of the exemption for
                violations of the conditions. One commenter specified that there should
                be a correction process in connection with the retrospective review,
                because failure to include this could put Financial Institutions in a
                difficult position of having discovered technical violations but not
                being able to cure them without being subject to an excise tax for the
                prohibited transaction.
                 Upon consideration of the comments, the Department determined to
                provide this self-correction procedure. Accordingly, the section allows
                for correction even if a Retirement Investor has suffered investment
                losses, provided that the Retirement Investor is made whole. The
                Department believes that the self-correction provision will provide
                Financial Institutions with an additional incentive to take the
                retrospective review process seriously, timely identify and correct
                violations, and use the process to correct deficiencies in their
                policies and procedures, so as to avoid potential future penalties and
                lawsuits.
                 Revision to Recordkeeping Requirements: Under Section IV of the
                exemption, Financial Institutions must maintain records for six years
                demonstrating compliance with the exemption. The Department generally
                includes a recordkeeping requirement in its administrative exemptions
                to ensure that parties relying on an exemption can demonstrate, and the
                Department can verify, compliance with the conditions of the exemption.
                The proposal provided that records should be available for review by
                the following parties in addition to the Department: Any fiduciary of a
                Plan that engaged in an investment transaction pursuant to this
                exemption; any contributing employer and any employee organization
                whose members are covered by a Plan that engaged in an investment
                transaction pursuant to this exemption; or any participant or
                beneficiary of a Plan, or IRA owner that engaged in an investment
                transaction pursuant to this exemption. Several commenters stated that
                allowing parties other than the Department to review records would
                increase the burden placed on Financial Institutions. In particular,
                they expressed the view that parties might overwhelm Financial
                Institutions with requests for information in order to generate claims
                for use in litigation. Fear of potential litigation, could in turn,
                they argued, lead to a ``culture of quiet'' in which employees of
                Financial Institutions elect not to address compliance issues because
                of the fear of this disclosure. In response to these comments, the
                Department has revised the final exemption's recordkeeping provisions
                so that access is limited to the Department and the Department of the
                Treasury.
                Unfunded Mandates Reform Act
                 Title II of the Unfunded Mandates Reform Act of 1995 \270\ requires
                each federal agency to prepare a written statement assessing the
                effects of any federal mandate in a proposed or final rule that may
                result in an expenditure of $100 million or more (adjusted annually for
                inflation with the base year 1995) in any one year by state, local, and
                tribal governments, in the aggregate, or by the private sector. For
                purposes of the Unfunded Mandates Reform Act, as well as Executive
                Order 12875, this exemption does not include any Federal mandate that
                will result in such expenditures.
                ---------------------------------------------------------------------------
                 \270\ Public Law 104-4, 109 Stat. 48 (1995).
                ---------------------------------------------------------------------------
                Federalism Statement
                 Executive Order 13132 outlines fundamental principles of
                federalism. It also requires federal agencies to adhere to specific
                criteria in formulating and implementing policies that have
                ``substantial direct effects'' on the states, the relationship between
                the national government and states, or on the distribution of power and
                responsibilities among the various levels of government. Federal
                agencies promulgating regulations that have these federalism
                implications must consult with state and local officials and describe
                the extent of their consultation and the nature of the concerns of
                state and local officials in the preamble to the final regulation. The
                Department does not believe this class exemption has federalism
                implications because it has no substantial direct effect on the states,
                on the relationship between the national government and the states, or
                on the distribution of power and responsibilities among the various
                levels of government.
                General Information
                 The attention of interested persons is directed to the following:
                 (1) The fact that a transaction is the subject of an exemption
                under ERISA section 408(a) and Code section 4975(c)(2) does not relieve
                a fiduciary, or other party in interest or disqualified person with
                respect to a Plan or an IRA, from certain other provisions of Title I
                and the Code, including any prohibited transaction provisions to which
                the exemption does not apply and the general fiduciary responsibility
                provisions of ERISA section 404 which require, among other things, that
                a fiduciary act prudently and discharge his or her duties respecting
                the Plan solely in the interests of the participants and beneficiaries
                of the Plan. Additionally, the fact that a transaction is the subject
                of an exemption does not affect the requirement of Code section 401(a)
                that the Plan must operate for the exclusive benefit of the employees
                of the employer maintaining the Plan and its beneficiaries;
                 (2) In accordance with section 408(a) of ERISA and section
                4975(c)(2) of the Code, and based on the entire record, the Department
                finds that this exemption is administratively feasible, in the
                interests of Plans and their participants and beneficiaries and IRA
                owners, and protective of the rights of participants and beneficiaries
                of the Plan and IRA owners;
                 (3) The exemption is applicable to a particular transaction only if
                the transaction satisfies the conditions specified in the exemption;
                and
                 (4) The exemption is supplemental to, and not in derogation of, any
                other provisions of Title I and the Code, including statutory or
                administrative exemptions and transitional rules. Furthermore, the fact
                that a transaction is subject to an administrative or statutory
                exemption is not dispositive of whether the transaction is in fact a
                prohibited transaction.
                Improving Investment Advice for Workers & Retirees
                Section I--Transactions
                 (a) In general. ERISA Title I (Title I) and the Internal Revenue
                Code (the Code) prohibit fiduciaries, as defined, that provide
                investment advice to Plans and individual retirement accounts (IRAs)
                from receiving compensation that varies based on their investment
                advice and compensation that is paid from third parties. Title I and
                the Code also prohibit fiduciaries from engaging in purchases and sales
                with Plans or IRAs on behalf of their own accounts (principal
                transactions). This exemption permits Financial Institutions and
                Investment Professionals who provide fiduciary investment advice to
                Retirement Investors to receive otherwise prohibited compensation and
                engage in riskless principal transactions and certain other principal
                transactions (Covered Principal Transactions) as described below. The
                exemption provides relief from the prohibitions of ERISA section
                406(a)(1)(A), (D), and 406(b), and the sanctions imposed by
                [[Page 82863]]
                Code section 4975(a) and (b), by reason of Code section 4975(c)(1)(A),
                (D), (E), and (F), if the Financial Institutions and Investment
                Professionals provide fiduciary investment advice in accordance with
                the conditions set forth in Section II and are eligible pursuant to
                Section III, subject to the definitional terms and recordkeeping
                requirements in Sections IV and V.
                 (b) Covered transactions. This exemption permits Financial
                Institutions and Investment Professionals, and their Affiliates and
                Related Entities, to engage in the following transactions, including as
                part of a rollover from a Plan to an IRA as defined in Code section
                4975(e)(1)(B) or (C), as a result of the provision of investment advice
                within the meaning of ERISA section 3(21)(A)(ii) and Code section
                4975(e)(3)(B):
                 (1) The receipt of reasonable compensation; and
                 (2) The purchase or sale of an asset in a riskless principal
                transaction or a Covered Principal Transaction, and the receipt of a
                mark-up, mark-down, or other payment.
                 (c) Exclusions. This exemption does not apply if:
                 (1) The Plan is covered by Title I of ERISA and the Investment
                Professional, Financial Institution or any Affiliate is (A) the
                employer of employees covered by the Plan, or (B) a named fiduciary or
                plan administrator with respect to the Plan that was selected to
                provide advice to the Plan by a fiduciary who is not independent of the
                Financial Institution, Investment Professional, and their Affiliates;
                 (2) The transaction is a result of investment advice generated
                solely by an interactive website in which computer software-based
                models or applications provide investment advice based on personal
                information each investor supplies through the website, without any
                personal interaction or advice with an Investment Professional (i.e.,
                robo-advice); or
                 (3) The transaction involves the Investment Professional acting in
                a fiduciary capacity other than as an investment advice fiduciary
                within the meaning of the regulations at 29 CFR 2510.3-21(c)(1)(i) and
                (ii)(B) or 26 CFR 54.4975-9(c)(1)(i) and (ii)(B) setting forth the test
                for fiduciary investment advice.
                Section II--Investment Advice Arrangement
                 Section II requires Investment Professionals and Financial
                Institutions to comply with Impartial Conduct Standards, including a
                best interest standard, when providing fiduciary investment advice to
                Retirement Investors. In addition, the exemption requires Financial
                Institutions to acknowledge fiduciary status under Title I and/or the
                Code, and describe in writing the services they will provide and their
                material Conflicts of Interest. Finally, Financial Institutions must
                adopt policies and procedures prudently designed to ensure compliance
                with the Impartial Conduct Standards when providing fiduciary
                investment advice to Retirement Investors and conduct a retrospective
                review of compliance.
                 (a) Impartial Conduct Standards. The Financial Institution and
                Investment Professional comply with the following ``Impartial Conduct
                Standards'':
                 (1) Investment advice is, at the time it is provided, in the Best
                Interest of the Retirement Investor. As defined in Section V(b), such
                advice reflects the care, skill, prudence, and diligence under the
                circumstances then prevailing that a prudent person acting in a like
                capacity and familiar with such matters would use in the conduct of an
                enterprise of a like character and with like aims, based on the
                investment objectives, risk tolerance, financial circumstances, and
                needs of the Retirement Investor, and does not place the financial or
                other interests of the Investment Professional, Financial Institution
                or any Affiliate, Related Entity, or other party ahead of the interests
                of the Retirement Investor, or subordinate the Retirement Investor's
                interests to their own;
                 (2)(A) The compensation received, directly or indirectly, by the
                Financial Institution, Investment Professional, their Affiliates and
                Related Entities for their services does not exceed reasonable
                compensation within the meaning of ERISA section 408(b)(2) and Code
                section 4975(d)(2); and (B) as required by the federal securities laws,
                the Financial Institution and Investment Professional seek to obtain
                the best execution of the investment transaction reasonably available
                under the circumstances; and
                 (3) The Financial Institution's and its Investment Professionals'
                statements to the Retirement Investor about the recommended transaction
                and other relevant matters are not, at the time statements are made,
                materially misleading.
                 (b) Disclosure. Prior to engaging in a transaction pursuant to this
                exemption, the Financial Institution provides the disclosures set forth
                in (1) and (2) to the Retirement Investor:
                 (1) A written acknowledgment that the Financial Institution and its
                Investment Professionals are fiduciaries under Title I and the Code, as
                applicable, with respect to any fiduciary investment advice provided by
                the Financial Institution or Investment Professional to the Retirement
                Investor;
                 (2) A written description of the services to be provided and the
                Financial Institution's and Investment Professional's material
                Conflicts of Interest that is accurate and not misleading in all
                material respects; and
                 (3) Prior to engaging in a rollover recommended pursuant to the
                exemption, the Financial Institution provides the documentation of
                specific reasons for the rollover recommendation, required by Section
                II(c)(3), to the Retirement Investor.
                 (c) Policies and Procedures.
                 (1) The Financial Institution establishes, maintains, and enforces
                written policies and procedures prudently designed to ensure that the
                Financial Institution and its Investment Professionals comply with the
                Impartial Conduct Standards in connection with covered fiduciary advice
                and transactions.
                 (2) Financial Institutions' policies and procedures mitigate
                Conflicts of Interest to the extent that a reasonable person reviewing
                the policies and procedures and incentive practices as a whole would
                conclude that they do not create an incentive for a Financial
                Institution or Investment Professional to place their interests ahead
                of the interest of the Retirement Investor.
                 (3) The Financial Institution documents the specific reasons that
                any recommendation to roll over assets from a Plan to another Plan or
                an IRA as defined in Code section 4975(e)(1)(B) or (C), from an IRA as
                defined in Code section 4975(e)(1)(B) or (C) to a Plan, from an IRA to
                another IRA, or from one type of account to another (e.g., from a
                commission-based account to a fee-based account) is in the Best
                Interest of the Retirement Investor.
                 (d) Retrospective Review.
                 (1) The Financial Institution conducts a retrospective review, at
                least annually, that is reasonably designed to assist the Financial
                Institution in detecting and preventing violations of, and achieving
                compliance with, the Impartial Conduct Standards and the policies and
                procedures governing compliance with the exemption.
                 (2) The methodology and results of the retrospective review are
                reduced to a written report that is provided to a Senior Executive
                Officer.
                 (3) A Senior Executive Officer of the Financial Institution
                certifies, annually, that:
                 (A) The officer has reviewed the report of the retrospective
                review;
                [[Page 82864]]
                 (B) The Financial Institution has in place policies and procedures
                prudently designed to achieve compliance with the conditions of this
                exemption; and
                 (C) The Financial Institution has in place a prudent process to
                modify such policies and procedures as business, regulatory, and
                legislative changes and events dictate, and to test the effectiveness
                of such policies and procedures on a periodic basis, the timing and
                extent of which is reasonably designed to ensure continuing compliance
                with the conditions of this exemption.
                 (4) The review, report and certification are completed no later
                than six months following the end of the period covered by the review.
                 (5) The Financial Institution retains the report, certification,
                and supporting data for a period of six years and makes the report,
                certification, and supporting data available to the Department, within
                10 business days of request, to the extent permitted by law including
                12 U.S.C. 484.
                 (e) Self-Correction. A non-exempt prohibited transaction will not
                occur due to a violation of the exemption's conditions with respect to
                a transaction, provided:
                 (1) Either the violation did not result in investment losses to the
                Retirement Investor or the Financial Institution made the Retirement
                Investor whole for any resulting losses;
                 (2) The Financial Institution corrects the violation and notifies
                the Department of Labor of the violation and the correction via email
                to [email protected] within 30 days of correction;
                 (3) The correction occurs no later than 90 days after the Financial
                Institution learned of the violation or reasonably should have learned
                of the violation; and
                 (4) The Financial Institution notifies the person(s) responsible
                for conducting the retrospective review during the applicable review
                cycle and the violation and correction is specifically set forth in the
                written report of the retrospective review required under subsection
                II(d)(2).
                Section III--Eligibility
                 (a) General. Subject to the timing and scope provisions set forth
                in subsection (b), an Investment Professional or Financial Institution
                will be ineligible to rely on the exemption for 10 years following:
                 (1) A conviction of any crime described in ERISA section 411
                arising out of such person's provision of investment advice to
                Retirement Investors, unless, in the case of a Financial Institution,
                the Department grants a petition pursuant to subsection (c)(1) below
                that the Financial Institution's continued reliance on the exemption
                would not be contrary to the purposes of the exemption; or
                 (2) Receipt of a written ineligibility notice issued by the
                Department for (A) engaging in a systematic pattern or practice of
                violating the conditions of this exemption in connection with otherwise
                non-exempt prohibited transactions; (B) intentionally violating the
                conditions of this exemption in connection with otherwise non-exempt
                prohibited transactions; or (C) providing materially misleading
                information to the Department in connection with the Financial
                Institution's or Investment Professional's conduct under the exemption;
                in each case, as determined by the Department pursuant to the process
                described in subsection (c).
                 (b) Timing and Scope of Ineligibility.
                 (1) An Investment Professional shall become ineligible immediately
                upon (A) the date of the trial court's conviction of the Investment
                Professional of a crime described in subsection (a)(1), regardless of
                whether that judgment remains under appeal; or (B) the date of the
                written ineligibility notice described in subsection (a)(2), issued to
                the Investment Professional.
                 (2) A Financial Institution shall become ineligible following (A)
                the 10th business day after the conviction of the Financial Institution
                or another Financial Institution in the same Controlled Group of a
                crime described in subsection (a)(1) regardless of whether that
                judgment remains under appeal, or, if the Financial Institution timely
                submits a petition described in subsection (c)(1) during that period,
                21 days after the date of the Department's written denial of the
                petition; or (B) 21 days after the date of the written ineligibility
                notice, described in subsection (a)(2), issued to the Financial
                Institution or another Financial Institution in the same Controlled
                Group.
                 (3) Controlled Group. A Financial Institution is in the same
                Controlled Group with another Financial Institution if it would be
                considered in the same ``controlled group of corporations'' or ``under
                common control'' with the Financial Institution, as those terms are
                defined in Code section 414(b) and (c), in each case including the
                accompanying regulations.
                 (4) Winding Down Period. Any Financial Institution that is
                ineligible will have a one-year winding down period during which relief
                is available under the exemption subject to the conditions of the
                exemption other than eligibility. After the one-year period expires,
                the Financial Institution may not rely on the relief provided in this
                exemption for any additional transactions.
                 (c) Opportunity to be heard.
                 (1) Petitions under subsection (a)(1).
                 (A) A Financial Institution that has been convicted of a crime
                described under subsection (a)(1) or another Financial Institution in
                the same Controlled Group may submit a petition to the Department
                informing the Department of the conviction and seeking a determination
                that the Financial Institution's continued reliance on the exemption
                would not be contrary to the purposes of the exemption. Petitions must
                be submitted, within 10 business days after the date of the conviction,
                to the Department by email at [email protected].
                 (B) Following receipt of the petition, the Department will provide
                the Financial Institution with the opportunity to be heard, in person
                or in writing or both. The opportunity to be heard in person will be
                limited to one in-person conference unless the Department determines in
                its sole discretion to allow additional conferences.
                 (C) The Department's determination as to whether to grant the
                petition will be based solely on its discretion. In determining whether
                to grant the petition, the Department will consider the gravity of the
                offense; the relationship between the conduct underlying the conviction
                and the Financial Institution's system and practices in its retirement
                investment business as a whole; the degree to which the underlying
                conduct concerned individual misconduct, or, alternately, corporate
                managers or policy; how recent was the underlying lawsuit; remedial
                measures taken by the Financial Institution upon learning of the
                underlying conduct; and such other factors as the Department determines
                in its discretion are reasonable in light of the nature and purposes of
                the exemption. The Department will provide a written determination to
                the Financial Institution that articulates the basis for the
                determination.
                 (2) Written ineligibility notice under subsection (a)(2). Prior to
                issuing a written ineligibility notice, the Department will issue a
                written warning to the Investment Professional or Financial
                Institution, as applicable, identifying specific conduct implicating
                subsection (a)(2), and providing a six-month opportunity to cure. At
                the end of the six-month period, if the Department determines that the
                conduct persists, it will provide the Investment
                [[Page 82865]]
                Professional or Financial Institution with the opportunity to be heard,
                in person or in writing or both, before the Department issues the
                written ineligibility notice. The opportunity to be heard in person
                will be limited to one in-person conference unless the Department
                determines in its sole discretion to allow additional conferences. The
                written ineligibility notice will articulate the basis for the
                determination that the Investment Professional or Financial Institution
                engaged in conduct described in subsection (a)(2).
                 (d) A Financial Institution or Investment Professional that is
                ineligible to rely on this exemption may rely on a statutory or
                separate administrative prohibited transaction exemption if one is
                available or seek an individual prohibited transaction exemption from
                the Department. To the extent an applicant seeks retroactive relief in
                connection with an exemption application, the Department will consider
                the application in accordance with its retroactive exemption policy as
                set forth in 29 CFR 2570.35(d). The Department may require additional
                prospective compliance conditions as a condition of retroactive relief.
                Section IV--Recordkeeping
                 The Financial Institution maintains for a period of six years
                records demonstrating compliance with this exemption and makes such
                records available, to the extent permitted by law including 12 U.S.C.
                484, to any authorized employee of the Department or the Department of
                the Treasury.
                Section V--Definitions
                 (a) ``Affiliate'' means:
                 (1) Any person directly or indirectly through one or more
                intermediaries, controlling, controlled by, or under common control
                with the Investment Professional or Financial Institution. (For this
                purpose, ``control'' would mean the power to exercise a controlling
                influence over the management or policies of a person other than an
                individual);
                 (2) Any officer, director, partner, employee, or relative (as
                defined in ERISA section 3(15)), of the Investment Professional or
                Financial Institution; and
                 (3) Any corporation or partnership of which the Investment
                Professional or Financial Institution is an officer, director, or
                partner.
                 (b) Advice is in a Retirement Investor's ``Best Interest'' if such
                advice reflects the care, skill, prudence, and diligence under the
                circumstances then prevailing that a prudent person acting in a like
                capacity and familiar with such matters would use in the conduct of an
                enterprise of a like character and with like aims, based on the
                investment objectives, risk tolerance, financial circumstances, and
                needs of the Retirement Investor, and does not place the financial or
                other interests of the Investment Professional, Financial Institution
                or any Affiliate, Related Entity, or other party ahead of the interests
                of the Retirement Investor, or subordinate the Retirement Investor's
                interests to their own.
                 (c) A ``Conflict of Interest'' is an interest that might incline a
                Financial Institution or Investment Professional--consciously or
                unconsciously--to make a recommendation that is not in the Best
                Interest of the Retirement Investor.
                 (d) A ``Covered Principal Transaction'' is a principal transaction
                that:
                 (1) For sales to a Plan or an IRA:
                 (A) Involves a U.S. dollar denominated debt security issued by a
                U.S. corporation and offered pursuant to a registration statement under
                the Securities Act of 1933, a U.S. Treasury Security, a debt security
                issued or guaranteed by a U.S. federal government agency other than the
                U.S. Department of Treasury, a debt security issued or guaranteed by a
                government-sponsored enterprise, a municipal security, a certificate of
                deposit, an interest in a Unit Investment Trust, or any investment
                permitted to be sold by an investment advice fiduciary to a Retirement
                Investor under an individual exemption granted by the Department after
                the effective date of this exemption that includes the same conditions
                as this exemption; and
                 (B) If the recommended investment is a debt security, the security
                is recommended pursuant to written policies and procedures adopted by
                the Financial Institution that are reasonably designed to ensure that
                the security, at the time of the recommendation, has no greater than
                moderate credit risk and sufficient liquidity that it could be sold at
                or near carrying value within a reasonably short period of time; and
                 (2) For purchases from a Plan or an IRA, involves any securities or
                investment property.
                 (e) ``Financial Institution'' means an entity that is not
                disqualified or barred from making investment recommendations by any
                insurance, banking, or securities law or regulatory authority
                (including any self-regulatory organization), that employs the
                Investment Professional or otherwise retains such individual as an
                independent contractor, agent or registered representative, and that
                is:
                 (1) Registered as an investment adviser under the Investment
                Advisers Act of 1940 (15 U.S.C. 80b-1 et seq.) or under the laws of the
                state in which the adviser maintains its principal office and place of
                business;
                 (2) A bank or similar financial institution supervised by the
                United States or a state, or a savings association (as defined in
                section 3(b)(1) of the Federal Deposit Insurance Act (12 U.S.C.
                1813(b)(1)));
                 (3) An insurance company qualified to do business under the laws of
                a state, that: (A) Has obtained a Certificate of Authority from the
                insurance commissioner of its domiciliary state which has neither been
                revoked nor suspended; (B) has undergone and shall continue to undergo
                an examination by an independent certified public accountant for its
                last completed taxable year or has undergone a financial examination
                (within the meaning of the law of its domiciliary state) by the state's
                insurance commissioner within the preceding five years, and (C) is
                domiciled in a state whose law requires that an actuarial review of
                reserves be conducted annually and reported to the appropriate
                regulatory authority;
                 (4) A broker or dealer registered under the Securities Exchange Act
                of 1934 (15 U.S.C. 78a et seq.); or
                 (5) An entity that is described in the definition of Financial
                Institution in an individual exemption granted by the Department after
                the date of this exemption that provides relief for the receipt of
                compensation in connection with investment advice provided by an
                investment advice fiduciary under the same conditions as this class
                exemption.
                 (f) For purposes of subsection I(c)(1), a fiduciary is
                ``independent'' of the Financial Institution and Investment
                Professional if: (i) The fiduciary is not the Financial Institution,
                Investment Professional, or an Affiliate; (ii) the fiduciary does not
                have a relationship to or an interest in the Financial Institution,
                Investment Professional, or any Affiliate that might affect the
                exercise of the fiduciary's best judgment in connection with
                transactions covered by the exemption; and (iii) the fiduciary does not
                receive and is not projected to receive within the current federal
                income tax year, compensation or other consideration for his or her own
                account from the Financial Institution, Investment Professional, or an
                Affiliate, in excess of 2% of the fiduciary's annual revenues based
                upon its prior income tax year.
                 (g) ``Individual Retirement Account'' or ``IRA'' means any plan
                that is an account or annuity described in Code section 4975(e)(1)(B)
                through (F).
                [[Page 82866]]
                 (h) ``Investment Professional'' means an individual who:
                 (1) Is a fiduciary of a Plan or an IRA by reason of the provision
                of investment advice described in ERISA section 3(21)(A)(ii) or Code
                section 4975(e)(3)(B), or both, and the applicable regulations, with
                respect to the assets of the Plan or IRA involved in the recommended
                transaction;
                 (2) Is an employee, independent contractor, agent, or
                representative of a Financial Institution; and
                 (3) Satisfies the federal and state regulatory and licensing
                requirements of insurance, banking, and securities laws (including
                self-regulatory organizations) with respect to the covered transaction,
                as applicable, and is not disqualified or barred from making investment
                recommendations by any insurance, banking, or securities law or
                regulatory authority (including any self-regulatory organization).
                 (i) ``Plan'' means any employee benefit plan described in ERISA
                section 3(3) and any plan described in Code section 4975(e)(1)(A).
                 (j) A ``Related Entity'' is any party that is not an Affiliate, but
                in which the Investment Professional or Financial Institution has an
                interest that may affect the exercise of its best judgment as a
                fiduciary.
                 (k) ``Retirement Investor'' means:
                 (1) A participant or beneficiary of a Plan with authority to direct
                the investment of assets in his or her account or to take a
                distribution;
                 (2) The beneficial owner of an IRA acting on behalf of the IRA; or
                 (3) A fiduciary of a Plan or an IRA.
                 (l) A ``Senior Executive Officer'' is any of the following: The
                chief compliance officer, the chief executive officer, president, chief
                financial officer, or one of the three most senior officers of the
                Financial Institution.
                Jeanne Klinefelter Wilson,
                Acting Assistant Secretary, Employee Benefits Security, Administration,
                U.S. Department of Labor.
                [FR Doc. 2020-27825 Filed 12-17-20; 8:45 am]
                BILLING CODE 4510-29-P
                

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