Promoting Telehealth for Low-Income Consumers; COVID-19 Telehealth Program

Published date09 April 2020
Citation85 FR 19892
Record Number2020-07587
SectionRules and Regulations
CourtFederal Communications Commission
19892
Federal Register / Vol. 85, No. 69 / Thursday, April 9, 2020 / Rules and Regulations
G. Executive Order 13045: Protection of
Children From Environmental Health
Risks and Safety Risks
This action is not subject to Executive
Order 13045 (62 FR 19885, April 23,
1997), because this is not an
economically significant regulatory
action as defined under Executive Order
12866, and it does not address
environmental health or safety risks
disproportionately affecting children.
H. Executive Order 13211: Actions
Concerning Regulations That
Significantly Affect Energy Supply,
Distribution, or Use
This action is not subject to Executive
Order 13211 (66 FR 28355, May 22,
2001), because this action is not
expected to affect energy supply,
distribution, or use and because this
action is not a significant regulatory
action under Executive Order 12866.
I. National Technology Transfer and
Advancement Act (NTTAA)
Since this action does not involve any
technical standards, NTTAA section
12(d), 15 U.S.C. 272 note, does not
apply to this action.
J. Executive Order 12898: Federal
Actions To Address Environmental
Justice in Minority Populations and
Low-Income Populations
This action does not entail special
considerations of environmental justice
related issues as delineated by
Executive Order 12898 (59 FR 7629,
February 16, 1994).
III. Congressional Review Act (CRA)
This action is subject to the CRA, 5
U.S.C. 801 et seq., and EPA will submit
a rule report to each House of the
Congress and to the Comptroller General
of the United States. The CRA allows
the issuing agency to make a rule
effective sooner than otherwise
provided by the CRA if the agency
makes a good cause finding that notice
and comment rulemaking procedures
are impracticable, unnecessary or
contrary to the public interest (5 U.S.C.
808(2)). The EPA has made a good cause
finding for this rule as discussed in Unit
I.C., including the basis for that finding.
List of Subjects in 40 CFR Part 711
Environmental protection, Chemicals,
Confidential Business Information (CBI),
Hazardous materials, Importer,
Manufacturer, Reporting and
recordkeeping requirements.
Dated: March 17, 2020.
Alexandra Dapolito Dunn,
Assistant Administrator, Office of Chemical
Safety and Pollution Prevention.
Therefore, 40 CFR chapter I is
amended as follows:
PART 711—[AMENDED]
1. The authority citation for part 711
continues to read as follows:
Authority: 15 U.S.C. 2607(a).
2. In § 711.20, revise the third
sentence to read as follows.
§ 711.20 When to report.
* * * The 2020 CDR submission
period is from June 1, 2020, to
November 30, 2020. Subsequent
recurring submission periods are from
June 1 to September 30 at 4-year
intervals, beginning in 2024. * * *
[FR Doc. 2020–06074 Filed 4–8–20; 8:45 am]
BILLING CODE 6560–50–P
FEDERAL COMMUNICATIONS
COMMISSION
47 CFR Part 54
[WC Docket Nos. 18–213 and 20–89; FCC
20–44; FRS 16647]
Promoting Telehealth for Low-Income
Consumers; COVID–19 Telehealth
Program
AGENCY
: Federal Communications
Commission.
ACTION
: Final order; announcement of
effective date.
SUMMARY
: In this document, the Federal
Communications Commission
(Commission) establishes two programs:
The COVID–19 Telehealth Program
designed to distribute a $200 million
appropriation from Congress under the
Coronavirus Aid, Relief, and Economic
Security (CARES) Act, to help health
care providers provide connected care
services to patients at their homes or
mobile locations in response to the
novel Coronavirus 2019 disease
(COVID–19) pandemic, and the
Connected Care Pilot Program (Pilot
Program) designed to make available up
to $100 million over three years to
examine how the Universal Service
Fund can help support the trend
towards connected care services to
consumers, particularly for low-income
Americans and veterans.
DATES
: The Report and Order is effective
May 11, 2020, except for the
information collections requiring Office
of Management and Budget (OMB)
approval. The Commission received
OMB approval of the COVID–19
Telehealth Program information
collection requirements on April 6,
2020, and those requirements are
effective April 9, 2020. The Pilot
Program requirements will not become
effective until approved by OMB. The
Federal Communications Commission
will publish a document in the Federal
Register announcing the effective date
of OMB approval of the Pilot Program
requirements.
FOR FURTHER INFORMATION CONTACT
:
Please email
EmergencyTelehealthSupport@fcc.gov
with questions related to the COVID–19
Telehealth Program, and
ConnCarePltProg@fcc.gov with
questions related to the Pilot Program.
SUPPLEMENTARY INFORMATION
: This is a
summary of the Commission’s
Promoting Telehealth for Low-Income
Consumers; COVID–19 Telehealth
Program, Report and Order (R&O), in
WC Docket Nos. 18–213 and 20–89; FCC
20–44, adopted March 31, 2020 and
released April 2, 2020. Due to the
COVID–19 pandemic, the Commission’s
headquarters will be closed to the
general public until further notice. The
full text of this document is available at
the following internet address: https://
docs.fcc.gov/public/attachments/FCC-
20-44A1.pdf.
I. Introduction
1. The novel Coronavirus disease
2019 (COVID–19) pandemic and
associated respiratory illness have
spread throughout the United States in
recent weeks. In response to this
pandemic, many health care providers
are expanding existing telehealth
services and implementing new
telehealth services, and the demand for
connected care services provided
directly to patients in their homes or
their mobile locations is skyrocketing.
As a result, many health care providers
are facing new challenges in technical
infrastructure and experiencing staffing
issues. In response to the outbreak, on
March 27, 2020, President Trump
signed the Coronavirus Aid, Relief, and
Economic Security (CARES), Act into
law, Public Law 116–136, 134 Stat. 281
(2020), providing, among a panoply of
other actions, $200 million to the FCC
to support health care providers in the
fight against the ongoing pandemic.
2. In the R&O, to effectuate Congress’
intent in enacting the CARES Act, the
Commission establishes a $200 million
emergency COVID–19 Telehealth
Program to implement the CARES Act
and ensure access to connected care
services and devices in response to the
ongoing COVID–19 pandemic and surge
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in demand for connected care services.
The support provided through the
COVID–19 Telehealth Program will help
eligible health care providers purchase
telecommunications services,
information services, and devices
necessary to provide critical connected
care services, whether for treatment of
coronavirus or other health conditions
during the coronavirus pandemic. The
COVID–19 Telehealth Program is
funded through a $200 million
appropriation signed into law as part of
the CARES Act, and the program will
not rely on Universal Service Fund
(USF or Fund) support. The
Commission also establishes a longer-
term Connected Care Pilot Program
(Pilot Program) within the Universal
Service Fund that will make available
up to $100 million over three years to
examine how the Fund can help support
the trend towards connected care
services, particularly for low-income
Americans and veterans. The Pilot
Program will help defray eligible health
care providers’ costs of providing
connected care services, with a
particular emphasis on supporting these
services for eligible low-income
Americans and veterans. The
Commission expects that the Pilot
Program will benefit many low-income
and veteran patients who are
responding to a wide variety of health
challenges such as diabetes
management, opioid dependency, high-
risk pregnancies, pediatric heart disease,
mental health conditions, and cancer.
The Commission also expects that the
Pilot Program will provide meaningful
data that will help to better understand
how universal service funds can support
health care provider and patient use of
connected care services, and how
supporting health care provider and
patient use of connected care services
can improve health outcomes and
reduce health care costs. The
Commission anticipates that the data
and information collected through the
Pilot Program could also have the
ancillary benefit of aiding policy makers
and legislators in the consideration of
broader reforms—such as statutory
changes or updates to rules
administered by other agencies—that
could support this trend towards
connected care.
II. COVID–19 Telehealth Program
3. The COVID–19 Telehealth Program
is one piece of a comprehensive
approach to reducing barriers to
telehealth services for health care
providers and their patients throughout
the country in response to the COVID–
19 pandemic. Working in step with
other federal efforts to provide relief
related to the COVID–19 pandemic, the
COVID–19 Telehealth Program will be
open to eligible health care providers,
whether located in rural or non-rural
areas, and will provide eligible health
care providers support to purchase
telecommunications, information
services, and connected devices to
provide connected care services in
response to the coronavirus pandemic.
The COVID–19 Telehealth Program will
only fund monitoring devices (e.g.,
pulse-ox, BP monitoring devices), that
are themselves connected. The COVID–
19 Telehealth Program will not fund
unconnected devices that patients can
use at home and then share the results
with their medical professional
remotely.
4. The COVID–19 Telehealth Program
will provide selected applicants full
funding for eligible services and
devices. The COVID–19 Telehealth
Program has a congressionally
appropriated $200 million budget, and
these funds will be available until they
are expended or until the current
pandemic has ended. In order to ensure
as many applicants as possible receive
available funding, the Commission does
not anticipate awarding more than $1
million to any single applicant. The
Commission will award support to
eligible applicants based on the
estimated costs of the supported
services and connected devices they
intend to purchase, as described in each
health care provider’s respective
application. However, in order to give
each health care provider maximum
flexibility to respond to changing
circumstances during the pandemic, the
Commission does not require applicants
to purchase only the services and
connected devices identified in their
applications. They may rather use
awarded support to purchase any
necessary eligible services and
connected devices. In addition,
applicants that have exhausted initially
awarded funding may request additional
support.
5. Application, Evaluation, and
Selection Process. Because of the
urgency attendant in combating the
COVID–19 outbreak, the Commission
establishes a streamlined application
process for the COVID–19 Telehealth
Program, separate from the longer
application process adopted for the
broader Pilot Program. The Commission
directs the Wireline Competition Bureau
(Bureau) to review the applications, in
consultation with the FCC’s
Connect2Health Task Force and its
medical and public health experts, and
announce selected participants and
funding amounts for each selected
applicant as rapidly as possible on a
rolling basis, and continue reviewing
additional applications and selecting
participants until it has committed all
COVID–19 Telehealth Program funding
or the current pandemic has ended. In
reviewing applications, the Commission
has a strong interest in targeting funding
towards areas that have been hardest hit
by COVID–19. In addition, given the
public health emergency and
widespread scope of the coronavirus
pandemic, unlike the broader Pilot
Program, the Commission will not target
COVID–19 Telehealth Program funding
toward specific medical conditions,
patient populations, or geographic areas.
However, the Commission strongly
encourages selected applicants to target
the funding they receive through the
COVID–19 Telehealth Program to high-
risk and vulnerable patients to the
extent practicable. The Commission
recognizes that some health care
providers may have been under pre-
existing strain (e.g., large underserved or
low-income patient population; health
care provider shortages; rural hospital
closures; limited broadband access and/
or internet adoption) and encourage
applicants to document such factors in
their applications. While health care
providers may use the COVID–19
Telehealth Program to treat patients that
have COVID–19, the program is not
limited to treating those types of
patients as long as program funds are
used ‘‘to prevent, prepare for, and
respond to coronavirus.’’ For instance,
treating other types of conditions or
patient groups through the
Commission’s COVID–19 Telehealth
Program could free up resources,
including physical space and equipment
in a brick-and-mortar health care
facility, allow health care providers to
remotely treat patients with other
conditions who could risk contracting
coronavirus by visiting a health care
facility, and could reduce health care
professionals’ unnecessary exposure to
coronavirus. The Commission will also
consider as part of a health care
provider’s application a showing that
telemedicine directly aids in the
prevention of pandemic spread by
facilitating social distancing and similar
measures in the community. Connected
devices and services like patient-
reported outcome platforms funded
through the COVID–19 Telehealth
Program must be integral to patient care.
6. Eligible Health Care Providers.
Consistent with the 1996 Act and the
CARES Act, the Commission limits the
program to nonprofit and public eligible
health care providers that fall within the
categories of health care providers in
section 254(h)(7)(B) of the 1996 Act: (1)
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Post-secondary educational institutions
offering health care instruction, teaching
hospitals, and medical schools; (2)
community health centers or health
centers providing health care to
migrants; (3) local health departments or
agencies; (4) community mental health
centers; (5) not-for-profit hospitals; (6)
rural health clinics; (7) skilled nursing
facilities; or (8) consortia of health care
providers consisting of one or more
entities falling into the first seven
categories. The Commission has more
than two decades of experience
administering its RHC Program for these
types of health care providers, and
limiting the COVID–19 Telehealth
Program to public and nonprofit health
care providers that fall within these
statutory categories is in the public
interest because it will facilitate the
administration of the program and
ensure that funding is targeted to health
care providers that are likely to be most
in need of funding to respond to this
pandemic while helping ensure that
funding is used for its intended
purposes.
7. Interested health care providers
that do not already have an eligibility
determination can obtain one by filing
an FCC Form 460 with the Universal
Service Administrative Company
(USAC). The Commission directs USAC
to review and process eligibility forms
for health care providers interested in
participating in the COVID–19
Telehealth Program as expeditiously as
possible. Health care providers that are
interested in the COVID–19 Telehealth
Program, but do not yet have an
eligibility determination from USAC,
can still submit applications for the
COVID–19 Telehealth Program while
their FCC Form 460 is pending.
8. Application Process. To be
considered for participation in the
COVID–19 Telehealth Program,
interested eligible health care providers
must submit applications that, at a
minimum, contain the information
detailed in the following.
Names, addresses, county, and
health care provider numbers (if
available), for health care providers
seeking funding through the COVID–19
Telehealth Program application and the
lead health care provider for
applications involving multiple health
care providers.
Contact information for the
individual that will be responsible for
the application (telephone number,
mailing address, and email address).
Description of the anticipated
connected care services to be provided,
the conditions to be treated, and the
goals and objectives. This should
include a brief description of how
COVID–19 has impacted your area, your
patient population, and the approximate
number of patients that could be treated
by the health care provider’s connected
care services during the COVID–19
pandemic. If you intend to use the
COVID–19 Telehealth Program funding
to treat patients without COVID–19,
describe how this would free up your
resources that will be used to treat
COVID–19 and/or how this would
otherwise prevent, prepare for, or
respond to the disease by, for example,
facilitating social distancing.
Description of the estimated
number of patients to be treated.
Description of the
telecommunications services,
information services, or ‘‘devices
necessary to enable the provision of
telehealth services’’ requested, the total
amount of funding requested, as well as
the total monthly amount of funding
requested for each eligible item. If
requesting funding for devices,
description of all types of devices for
which funding is requested, how the
devices are integral to patient care, and
whether the devices are for patient use
or for the health care provider’s use. As
noted in the document, monitoring
devices (e.g. pulse-ox, BP monitoring
devices) will only be funded if they are
themselves connected.
Supporting documentation for the
costs indicated in their application,
such as a vendor or service provider
quote, invoice, or similar information.
A timeline for deployment of the
proposed service(s) and a summary of
the factors the applicant intends to track
that can help measure the real impact of
supported services and devices.
9. Additionally, COVID–19 Telehealth
Program applicants will also be
required, at the time of submission of
their application, to certify, among other
things, that they will comply with the
Health Insurance Portability and
Accountability Act (HIPAA) and other
applicable privacy and reimbursement
laws and regulations, and applicable
medical licensing laws and regulations,
as waived or modified in connection
with the COVID–19 pandemic, as well
as all applicable COVID–19 Telehealth
Program requirements and procedures,
including the requirement to retain
records to demonstrate compliance with
the COVID–19 Telehealth Program
requirements and procedures for three
years following the last date of service,
subject to audit. Health care providers
that participate in the COVID–19
Telehealth Program must also comply
with all applicable federal and state
laws, including the False Claims Act,
the Anti-Kickback Statute, and the Civil
Monetary Penalties Law, as waived or
modified in connection with the
COVID–19 pandemic. Further,
applicants will also be required to
certify that they are not already
receiving or expecting to receive other
federal or state funding for the exact
same services or devices for which they
are requesting support under the
COVID–19 Telehealth Program.
10. The Wireline Bureau will issue a
public notice announcing the date when
COVID–19 Telehealth Program
applications will be accepted and
instructions for filing applications with
the Commission. This date will be after
April 9, 2020. Applicants will be
required to complete each section of the
application and make the required
certifications at the end of the
application. Applicants may request
that any materials or information
submitted to the Commission in its
application be withheld from public
inspection pursuant to the procedures
set forth in section 0.459 of the
Commission’s rules.
11. Instructions for Filing
Applications. COVID–19 Telehealth
Program applications must reference
WC Docket No. 20–89, and must be filed
electronically consistent with the
instructions provided in a subsequent
public notice. All filings must be
addressed to the Commission’s
Secretary, Office of the Secretary,
Federal Communications Commission.
Applicants must also send a courtesy
copy of their application via email to
EmergencyTelehealthSupport@fcc.gov.
12. Evaluation of Applications and
Selection Process. The Bureau, in
consultation with the FCC’s
Connect2Health Task Force, will
evaluate the COVID–19 Telehealth
Program applications and will select
participants based on applicants’
responses to the criteria listed in the
document. The Commission’s goal is to
select applications that target areas that
have been hardest hit by COVID–19 and
where the support will have the most
impact on addressing the health care
needs. In selecting applicants, the
Commission directs the Bureau to
consider the funding sought by each
applicant compared to the total COVID–
19 Telehealth Program budget. This
does not mean that the Bureau will
evaluate applications based solely on
requested funding, but the Bureau will
seek to select as many applicants as
reasonably possible within the COVID–
19 Telehealth Program’s limited budget.
Upon selection, the Bureau will provide
additional guidance to program
participants, as necessary, to facilitate
the implementation of the COVID–19
Telehealth Program. Applicants who are
selected for the COVID–19 Telehealth
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Program may later submit applications
to participate in the broader Pilot
Program but may not request funding
for the same exact services from both
programs at the same time.
13. Requesting Funding, Invoicing,
and Disbursements. The Commission
directs the Bureau and the Office of the
Managing Director (OMD) to develop
processes for selected applicants to
submit invoices and receive
reimbursements for services and devices
supported through the COVID–19
Telehealth Program, and any necessary
subsequent filings. The Commission
also directs OMD and the Bureau to
include in the application forms or
subsequent filings by program
participants any information necessary
to satisfy the Commission’s oversight
responsibilities and/or agency specific/
government-wide reporting obligations
associated with the $200 million
appropriation by Congress. After
receiving the eligible services and/or
equipment, health care provider will
submit invoicing forms on a monthly
basis and supporting documentation to
the Commission to receive
reimbursement for the cost of the
eligible services and/or devices they
have received from their applicable
service providers or vendors under the
COVID–19 Telehealth Program. The
Bureau and OMD shall develop a
process for reviewing the monthly
invoicing forms and supporting
documentation and for issuing
disbursements directly to the
participating health care providers
rather than to the applicable service
providers or vendors. COVID–19
Telehealth Program health care provider
participants will be required to make
certifications as part of the invoicing
form submission to ensure that COVID–
19 Telehealth Program funds are used
for their intended purpose.
14. The COVID–19 Telehealth
Program will not provide funding for
health care provider administrative
costs associated with participating in
the COVID–19 Telehealth Program (e.g.,
costs associated with completing
COVID–19 Telehealth Program
applications and other submissions) or
other miscellaneous expenses (e.g.,
doctor and staff time spent on the
COVID–19 Telehealth Program and
outreach). The Commission emphasizes
that COVID–19 Telehealth Program
funds may only be used for services and
devices covered under the CARES Act.
The costs of ineligible items must not be
included in the reimbursement requests
for the COVID–19 Telehealth Program.
To guard against potential waste, fraud,
and abuse, the Commission makes clear
that participating health care providers
are prohibited from selling, reselling, or
transferring services or devices funded
through the COVID–19 Telehealth
Program in consideration for money or
any other thing of value.
15. Procurement for COVID–19
Telehealth Program-Supported Services
and Equipment, and Document
Retention. The COVID–19 Telehealth
Program is funded through a
congressional appropriation and not the
USF. Given the immediate need to
award and disburse the COVID–19
Telehealth Program funding to health
care providers, the Commission will not
require COVID–19 Telehealth Program
participants to conduct a competitive
bidding process to solicit and select
eligible services or devices, or otherwise
comply with the competitive bidding
requirements that apply to the RHC
Program and the broader Pilot Program.
The Commission finds that, in light of
the coronavirus pandemic and ongoing
community efforts to slow its spread,
requiring COVID–19 Telehealth Program
participants to seek competitive bids
prior to requesting funding would cause
unnecessary delays and pose an
unreasonable burden on health care
providers during this unprecedented
time. The Commission also finds that it
would not be in the public interest
during this national health crisis to
prohibit participating health care
providers from receiving gifts or things
of value from service providers valued
at over $20, including, but not limited
to devices, equipment, free upgrades or
other items.
16. While the Commission will not
require health care providers to conduct
a competitive procurement process to
receive COVID–19 Telehealth Program
funding, the Commission strongly
encourages applicants to purchase cost-
effective eligible services and devices to
the extent practicable during this time.
The Commission also emphasizes that
health care providers and service
providers must comply with the
requirements applicable to the COVID–
19 Telehealth Program. To help guard
against potential waste, fraud, and
abuse, participants in the COVID–19
Telehealth Program must maintain
records related to their participation in
the COVID–19 Telehealth Program to
demonstrate their compliance with the
program requirements for at least three
years from the last date of service under
the program and must present that
information to the Commission or its
delegates upon request. Health care
providers participating in the COVID–19
Telehealth Program may also be subject
to compliance audits in order to ensure
compliance with the rules and
requirements for the COVID–19
Telehealth Program and must provide
documentation related to their
participation in the COVID–19
Telehealth Program in connection with
any such audit.
17. Outreach for COVID–19
Telehealth Program. Upon release of the
R&O, in order to ensure that health care
providers are aware of available funding
under the COVID–19 Telehealth
Program, the Commission will, to the
extent possible, coordinate with other
federal agencies to distribute
information about the program to the
health care community. The
Commission also directs the Bureau to
coordinate with the FCC’s
Connect2Health Task Force and USAC
as necessary to promote and announce
the COVID–19 Telehealth Program to
interested stakeholders including
service providers and health care
providers. The Commission is
committed to addressing the needs of
health care providers as demand for
connected care services increases to
address the coronavirus pandemic. Such
coordination and outreach will improve
the overall efficacy of the COVID–19
Telehealth Program.
18. Post-Program Feedback. Within
six months after the conclusion of the
COVID–19 Telehealth Program, COVID–
19 Telehealth Program participants
should provide a report to the
Commission in a format to be
determined by the Bureau on the
effectiveness of the COVID–19
Telehealth Program funding on health
outcomes, patient treatment, health care
facility administration, and any other
relevant aspects of the pandemic. Such
information could include feedback on
the application and invoicing processes,
in what ways funding was helpful in
providing or expending telehealth
services, including anonymized patient
accounts, how funding promoted
innovation and improved health
outcomes, and other areas for
improvement. Specific information
about how to provide feedback and
associated deadlines will be provided to
COVID–19 Telehealth Program
participants at a later time. This
information will assist efforts to respond
to pandemics and other national
emergencies in the future.
III. Connected Care Pilot Program
19. The Pilot Program will make
available up to $100 million over a
three-year funding period, separate from
the budgets of the existing universal
service programs, to cover 85% of the
eligible costs of broadband connectivity,
network equipment, and information
services necessary to provide connected
care services to the intended patient
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population. All eligible nonprofit and
public health care providers that fall
within the statutory categories under
section 254(h)(7)(B), regardless of
whether they are non-rural or rural, can
apply for the Pilot Program. Eligible
health care providers must first submit
applications to the Commission, and
after review, the Commission will
announce the selected projects and
provide further information on
additional requirements for the Pilot
Program.
20. For purposes of the Pilot Program,
the Commission considers ‘‘connected
care’’ as a subset of telehealth that uses
broadband internet access service-
enabled technologies to deliver directly
to patients’ remote medical, diagnostic,
and treatment-related services outside of
traditional brick and mortar medical
facilities—specifically to patients at
their mobile location or residence. For
purposes of the Pilot Program, the
Commission also defines ‘‘telehealth’’ as
the broad range of health care-related
applications that depend upon
broadband connectivity, including
telemedicine; exchange of electronic
health records; collection of data
through Health Information Exchanges
and other entities; exchange of large
image files (e.g., X-ray, MRIs, and CAT
scans); and the use of real-time and
delayed video conferencing for a wide
range of telemedicine, consultation,
training, and other health care purposes.
Connected care services can be provided
by doctors, nurses, or other health care
professionals. Health care providers will
have the flexibility to identify the
medical conditions to be treated through
their proposed pilot projects, and
whether to treat a single medical
condition or multiple medical
conditions. For purposes of the Pilot
Program, the Commission uses the U.S.
Department of Health and Human
Services’ definition of ‘‘medical
condition’’ to identify the types of
health conditions that can be treated
through the Pilot—‘‘any condition,
whether physical or mental, including
but not limited to any condition
resulting from illness, injury (whether
or not the injury is accidental),
pregnancy, or congenital malformation.’’
21. In reviewing applications, the
Commission is interested in targeting
limited Pilot Program funding towards
pilot projects that are primarily focused
on treating public health epidemics,
opioid dependency, mental health
conditions, high-risk pregnancy, or
chronic or recurring conditions that
typically require at least several months
to treat, including, but not limited to,
diabetes, cancer, kidney disease, heart
disease, and stroke recovery. Focusing
Pilot Program funding on these
conditions identified best ensures that
limited Pilot Program resources are
targeted to populations that are most in
need. Moreover, targeting these types of
health conditions, which impact large
segments of the population, and often
require several months or more of
treatment, or are public health crises
will provide more meaningful data to
track progress towards the Pilot Program
goals of helping health care providers to
improve health outcomes and reduce
costs, and will also promote the
efficient, fiscally responsible use of
universal service funds.
22. Budget Number of Pilot Projects
and Support Amount Per Project,
Funding Duration, and Discount Level.
The Pilot Program will make available
up to $100 million over three years for
selected pilot projects. Targeting this
amount of funding for qualifying
eligible services and equipment under
the Pilot Program is sufficient to obtain
meaningful data and ensure significant
interest from a wide range of
participants. Funding the Pilot Program
in this manner will not significantly
increase the contributions burden on
consumers and will not impact the
budgets of, or disbursements for, the
other existing universal service
programs.
23. To secure the funds for the Pilot
Program, the Commission directs USAC
to separately collect funds for the Pilot
Program each quarter beginning with
the demand filing for the fourth quarter
of 2020. USAC should collect necessary
funds up to the amount of the budget
over the entire three-year period in
order to minimize any impact on the
contribution factor. The Commission
anticipates the collection schedule
would increase the quarterly
contribution factor by approximately
0.11%. Moreover, by starting the
collection before selecting the pilot
projects, USAC will have funding on
hand as soon as the pilot projects begin
to seek support. Requests for funding
may vary year to year and therefore Pilot
Program funding may not be distributed
evenly each year. While anticipating
significant participation in the Pilot
Program, total amount disbursed will
depend upon those funds ultimately
committed by USAC, invoiced, and
disbursed. Unused collected Pilot
Program funds will be carried forward
to subsequent quarters over the duration
of the Pilot Program for use by pilot
projects and need not be returned to
offset future collections. Any unused
funds that remain at the end of the Pilot
Program will be used to reduce
collections for the ongoing universal
service programs.
24. Discount Level. The Pilot Program
will provide universal service support
for 85% of the cost of eligible services
and equipment. This support amount
will allow for funding of a sufficient
number of pilot projects to provide
meaningful data and provide substantial
financial incentive for health care
providers to participate in the Pilot
Program. Consistent with the
Commission’s existing rules for the
Healthcare Connect Fund Program,
health care providers must contribute
their portion of the eligible costs from
eligible sources (e.g., the applicant,
eligible health care provider,
participating patients, or state, federal,
or Tribal funding or grants) and cannot
use ineligible sources (e.g., direct
payments from vendors or service
providers) to pay their share of the
requested services.
25. Number of Pilot Projects and
Support Amount Per Project. Based on
the record, the Commission declines to
set a limit on the number of pilot
projects selected for the Pilot Program or
the amount of support requested per
pilot project. Setting a fixed number of
pilot projects or a fixed amount per-
project will artificially limit the number
of pilot projects to be funded even
before pilot project proposals are
submitted and evaluated, and will not
provide enough flexibility to select a
diverse group of pilot projects. The
Commission does not anticipate
allocating all of the Pilot Program funds
on one or two large projects. In
reviewing pilot project applications, the
Commission will be mindful of the
reasonableness of the estimated total
support amount indicated in each
application, looking specifically at the
proportion to the total Pilot Program
budget and individual project size, to
provide sufficient funding to enough
projects to generate meaningful data.
26. Duration. The Pilot Program will
provide selected pilot projects support
for a three-year funding period with
separate transition periods of up to six
months before and after the three-year
funding period. Specifically, selected
pilot participants will have up to six
months from the date of their initial
funding commitment letter from USAC
to organize and start their pilot projects
(including, but not limited to procuring
eligible services or network equipment),
and up to six months after the funding
end date on their final funding
commitment letters to wind down their
pilot projects and complete any
necessary administrative tasks.
Providing a ramp up period of up to six
months will allow sufficient time for
health care providers to implement pilot
project plans and begin offering
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connected care services. Extending the
Pilot Program for too long risks stale
data, and therefore providing selected
pilot projects up to six months to ramp
and up to six months to wind down to
ensure a reasonable timeframe to obtain
meaningful, current data. There may be
unforeseen circumstances that arise
when implementing or operating the
pilot projects, and therefore the Bureau
is delegated authority to grant limited
extensions of deadlines in order to
ensure the successful operation of the
Pilot Program.
27. Eligible Health Care Providers,
Patients, and Service Providers. The
Commission establishes the Pilot
Program pursuant to the legal authority
under section 254(h)(2)(A), which
directs the Commission to establish
competitively neutral rules to enhance,
to the extent technically feasible and
economically reasonable, access to
‘‘advanced telecommunications and
information services’’ for public and
nonprofit health care providers.
Accordingly, for purposes of the Pilot
Program, the Commission limits
participation to the statutorily-
enumerated categories of ‘‘health care
provider.’’ Eligible nonprofit or public
health care providers include: (1) Post-
secondary educational institutions
offering health care instruction, teaching
hospitals, and medical schools; (2)
community health centers or health
centers providing health care to
migrants; (3) local health departments or
agencies; (4) community mental health
centers; (5) not-for-profit hospitals; (6)
rural health clinics; (7) skilled nursing
facilities; or (8) consortia of health care
providers consisting of one or more
entities falling into the first seven
categories.
28. To promote diversity among pilot
projects, and to maximize the data
collected, Pilot Program support will be
available to health care providers
located in both rural and non-rural
areas. Section 254(h)(2)(A) does not
limit the provision of universal service
support to health care providers in rural
areas. Consistent with the record, the
Commission believes that the Pilot
Program should target vulnerable and
medically underserved patients
regardless of whether these patients or
their health care providers are located in
a rural or non-rural area.
29. In selecting pilot projects, the
Commission has a strong preference for
health care providers that have either (1)
experience with providing telehealth or
connected care services to patients (e.g.,
remote patient monitoring, store-and-
forward imaging, or video conferencing)
beyond using electronic health records,
or (2) a partnership with another health
care provider, government agency, or
designated telehealth resource center
with such experience that will work
with the health care provider to
implement its proposed pilot project.
These types of health care providers are
more likely to submit pilot projects that
can be successfully implemented within
the three-year period and better enable
the Commission to collect meaningful
data on the impact of the Pilot Program.
At the same time, this approach also
provides a path for eligible health care
providers that lack telehealth
experience, many of which may serve
high percentages of veterans and low-
income patient populations, to
participate in the Pilot Program.
30. Targeted Patient Populations. The
Commission has a strong preference for
pilot projects that can demonstrate that
they will primarily benefit veterans or
low-income individuals. Veteran and
low-income patients are more likely to
have complex, high-cost health care
needs, reside in areas with physician
shortages, and may not have mobile or
residential internet access for connected
care services. Therefore, emphasizing
pilot projects that will primarily benefit
low-income patients or veterans is
appropriate as it will expand connected
care services to individuals who are less
likely to have access to these innovative
services without universal service
support. Participating patients may only
participate in one pilot project and
cannot participate in multiple pilot
projects as part of the Pilot Program.
31. The Commission also concludes
that health care providers are in the best
position to identify patients for their
pilot projects. To the extent a selected
pilot project asserts that it will primarily
benefit low-income or veteran patients,
the pilot project must maintain adequate
documentation of the numbers of
participating veterans or low-income
patients served through that pilot
project compared to other patients
served. For purposes of the Pilot
Program, health care providers can
determine whether a patient is
considered low-income by determining
whether (1) the patient is eligible for
Medicaid or (2) the patient’s household
income is at or below 135% of the U.S.
Department of Health and Human
Services Federal Poverty Guidelines.
Using these two criteria to identify low-
income patients for purposes of the Pilot
Program will allow a large number of
low-income Americans to participate in
the Pilot Program, including many
residents of medically underserved rural
areas. In addition, using these criteria
will facilitate efficient program
administration, minimize the potential
for waste, fraud, and abuse, while still
appropriately targeting the population
of patients that the Commission intends
to primarily benefit from connected care
services through the Pilot Program.
32. Health care providers may
determine whether a patient qualifies as
a veteran for purposes of the Pilot
Program by confirming that the patient
qualifies for health care through the VA.
The Commission declines to apply an
income limit to veterans. While certain
veterans who are eligible for health care
through the VA undergo means testing
when enrolling for VA health care, other
veterans (e.g., those with service-
connected disabilities) may not be
required to undergo means testing. The
Commission believes that veterans,
regardless of income level, who are
eligible for health care through the VA
are an important population to include
in the Pilot Program. As reported in the
Bureau’s Veterans Broadband Report to
Congress (May 1, 2019), a significant
number of veterans suffer from a
disability, reside in rural areas, and/or
are older than the general population,
and therefore would stand to benefit
from connected care services. While the
Commission declines to adopt an
income criterion for veterans, the
expectation is that pilot projects focused
on serving veterans will primarily focus
on veteran populations that are more
likely to experience issues accessing
health care.
33. Service Providers. Eligible health
care providers that participate in the
Pilot Program can receive support for
qualifying broadband service from any
broadband provider, regardless of
whether that provider is designated as
an eligible telecommunications carrier
(ETC). Section 254(c)(3) makes clear
that, in addition to the supported
services included in the definition of
universal service in section 254(c), ‘‘the
Commission may designate additional
services for such support mechanisms
for . . . health care providers for the
purposes of subsection (h).’’ Section
254(h)(2)(A) in turn directs the
Commission ‘‘to enhance to the extent
technically feasible and economically
reasonable, access to advanced
telecommunications services and
information services’’ for health care
providers and does not by its language
require that such services be provided
by ETCs. The Commission has
previously explained that language in
section 254(e) limiting universal service
reimbursements to ETCs does not apply
to services supported under section
254(h)(2)(A). Moreover, allowing non-
ETCs to provide broadband service
through the Pilot Program will incent
participation among a diverse range of
both health care providers and service
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providers while promoting flexibility,
competition, and innovation.
34. Eligible Services and Equipment.
The Pilot Program will fund 85% of the
qualifying costs incurred by eligible
health care providers. These costs
include: (1) Patient broadband internet
access services, (2) health care provider
broadband data connections, (3) other
connected care information services,
and (4) certain network equipment.
35. Patient Broadband internet Access
Service. Funding health care provider
purchases of broadband internet access
service for participating patients to
receive connected care services will
help expand connected care services to
many Americans, particularly low-
income and veteran patients. Many low-
income consumers and veterans do not
have broadband internet access service
at all, while other low-income
consumers and veterans may not have
broadband internet access service that is
sufficient to receive connected care
services. Aside from the VA’s tablet loan
program, which serves a limited number
of veterans, it appears that no other
federal program provides health care
providers funding dedicated to purchase
patient broadband internet access
service for connected care services.
Some health care providers are already
addressing this gap by funding patient
broadband internet access service for
certain low-income or vulnerable
patients who lack broadband service at
home.
36. The Pilot Program will provide
funding for participating health care
providers to purchase mobile or fixed
broadband internet access service for
participating patients who do not
already have broadband internet access
service or who lack sufficient broadband
internet access service necessary to
participate in the specific pilot project.
Insufficient broadband for connected
care services could include
subscriptions to low-bandwidth
connections, low usage allowances, or
other inadequate service levels—all of
which negatively impact patients’ and
health care providers’ ability to use
telehealth services. For the Pilot
Program, funding these services will
expand health care providers’ digital
footprints for purposes of providing
connected care services, and allow
health care providers to serve more
patients through the Pilot Program and
thus enhance health care providers’
access to advanced telecommunications
and information services.
37. To ensure that funding for patient
broadband internet access service is
targeted appropriately, the Commission
will require Pilot Program applicants
seeking support for patient broadband
internet access service to identify the
estimated number of patient broadband
connections that the health care
provider intends to purchase for
purposes of providing connected care
services to patients who lack broadband
service or have insufficient broadband
services. A health care provider seeking
funding for patient broadband internet
access service must also explain in its
application how it plans to assess
whether a patient lacks broadband
service or has insufficient broadband
internet access service for the proposed
connected care service based on speed,
technology (e.g., fixed or mobile
broadband), or other appropriate service
characteristics. It is appropriate under
section 254(h)(2)(A) to fund the whole
patient broadband connection as long as
it is ‘‘primarily’’ used for activities that
are integral, immediate, and proximate
to the provision of connected care
services to participating patients. In
contrast to broadband connectivity for a
single health care provider facility, it
would not be ‘‘technically feasible and
economically reasonable,’’ for health
care providers to track, monitor, and
cost-allocate non-connected care uses of
the supported patient broadband
connections.
38. Health Care Provider Broadband
Data Connections. The Pilot Program
will also provide support for eligible,
participating health care providers to
purchase the broadband data
connections needed to provide
connected care services under the Pilot
Program. While many eligible health
care providers may already have the
broadband connectivity necessary to
participate in the Pilot Program, other
eligible health care providers may
require new or additional broadband
data connections to participate in the
Pilot Program. Providing funding for
health care provider broadband data
connections in this latter situation will
incentivize health care provider
participation, which, in turn, will aid in
the ability to collect meaningful data.
Moreover, requiring Pilot Program
applicants that require broadband data
connections in order to provide
connected care services to seek support
for those connections through the
Healthcare Connect Fund would
produce duplicative application
requirements with minimal benefit to
either program. The Commission
expects that funding health care
provider connectivity under these
circumstances will not subsume the
budget for the Pilot Program given the
broad participation in the existing
Healthcare Connect Fund Program
which provides funding for health care
provider broadband connectivity.
39. To avoid duplicate funding and to
stretch limited Pilot Program funds,
eligible health care providers
participating in the Pilot Program may
not request or receive funding for
broadband data connections for which
they already receive funding through
the Healthcare Connect Fund Program
or other federal programs, and similarly
may not request or receive funding for
broadband data connections through the
Healthcare Connect Fund Program or
other federal programs for which they
have already received funding through
the Pilot Program. In addition, the Pilot
Program will not fund broadband
connections between health care
providers as these connections are
already eligible for funding through the
Healthcare Connect Fund Program, and
the Commission does not believe that
funding connections between health
care providers is necessary for the Pilot
Program given the focus on supporting
the provision of connected care services
to participating patients in their homes
or mobile locations.
40. Other Connected Care Information
Services. The Pilot Program will also
provide support for information services
other than broadband connectivity that
eligible, participating health care
providers use for connected care as part
of the Pilot Program. Health care
providers incur significant costs to
provide connected care services,
including, but not limited to, the costs
of services (other than broadband) for
connected care, and that many of these
costs typically are not reimbursable
through health care payors, which can
present an obstacle to connected care
services. Funding information services
for health care providers’ use for
connected care through the Pilot
Program, therefore, could enhance
health care providers’ access to such
information services and encourage
innovation in the way health care
providers provide connected care
services to their patients. The
Commission also believes funding these
information services will encourage
broader participation in the Pilot
Program. The Commission, however,
will not fund the costs associated with
medical professional review of data or
images transmitted or stored through
such services, or services which have a
primary purpose other than capturing,
transmitting and storing data to
facilitate connected care. These costs
fall outside the scope of the
Commission’s statutory authority under
Section 254(h)(2)(A). Mobile
applications will only be funded to the
extent that they are part of a qualifying
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information service. Eligible health care
providers that seek Pilot Program
support for an information service
should include in their application a
thorough description of the service,
including a description of the primary
function/s of the service, and whether
and how it facilitates the capturing,
transmission (including video visits),
and storage of data for connected care.
41. Network Equipment. The Pilot
Program will provide funding to
eligible, participating health care
providers for necessary network
equipment for broadband connectivity
funded through the Pilot Program for
connected care services. This funding
can only be used for network equipment
that is necessary to make Pilot Program
funded broadband services for
connected care services functional, or to
operate, manage, or control such
services, and must not be used for
purposes other than providing
connected care services under the Pilot
Program. Health care providers seeking
funding for qualifying network
equipment for other health care uses
may apply for such funding under the
Healthcare Connect Fund Program.
Further, to avoid duplicate funding
issues, eligible health care providers
participating in the Pilot Program may
not request and receive funding for
network equipment for which they
already applied or received funding
through the Healthcare Connect Fund
Program or another federal program, and
similarly may not request and receive
through the Healthcare Connect Fund
Program or another federal program
funding for network equipment for
which the health care provider receives
funding through the Pilot Program.
Moreover, consistent with § 54.9 of the
Commission’s rules, the Pilot Program
will prohibit health care providers from
using universal service funds to
purchase equipment or services for use
through the Pilot Program that are
produced or provided by a company
that the Commission has identified as
posing a national security threat to the
integrity of communications networks
or the communications supply chain.
42. End-User Devices and Medical
Equipment. Consistent with the
Commission’s long-standing approach
to implementing its universal service
programs, the Pilot Program will not
fund end-user devices or medical
equipment. The Commission has
consistently declined to fund equipment
unless it is ‘‘necessary’’ for the
transmission function of the service.
Additionally, providing limited Pilot
Program funding to end-user devices
and medical equipment costs may not
be economically reasonable because it
could significantly reduce the Pilot
Program funding available for the costs
directly associated with providing
connected care services, and would
limit the number of pilot projects the
Commission can select. The record
indicates that some selected pilot
projects may be able to obtain grant
funding and other funding for end-user
devices or medical equipment where
needed to participate in the Pilot
Program. The Commission therefore
encourages eligible health care
providers to explore available grant and
other funding opportunities, potential
partnerships and other avenues that
could help them obtain end-user and
medical devices necessary to participate
in the Pilot Program.
43. Administrative Expenses and
Other Miscellaneous Expenses.
Consistent with the RHC Program and
the RHC Pilot Program, the Pilot
Program will not provide funding for
health care provider administrative
costs associated with participating in
the Pilot Program (e.g., costs associated
with completing Pilot Program
applications and other submissions) or
other miscellaneous expenses (e.g.,
doctor and staff time spent on the Pilot
Program and outreach). This is also
consistent with the U.S. Department of
Agriculture’s Distance Learning and
Telemedicine grant program. Section
254 focuses on the availability of and
access to ‘‘services.’’ Funding
administrative or miscellaneous
expenses associated with participating
in the Pilot Program would not fulfill
this statutory focus. Allocating scarce
Pilot Program funding to administrative
costs would significantly reduce the
Pilot Program funding available for the
costs directly associated with providing
connected care services. Additionally, if
the Commission was to provide direct
support for administrative expenses, it
would necessitate additional
application requirements, guidelines,
and other administrative controls to
protect such funding from waste, fraud,
and abuse. This would increase the
administrative burden on USAC and on
applicants as well.
44. Application and Evaluation
Process. To participate in the Pilot
Program, a prospective health care
provider must first obtain an eligibility
determination from USAC by submitting
an FCC Form 460 (Eligibility and
Registration Form) along with
supporting documentation to USAC to
verify its eligibility to participate in the
Pilot Program. After confirming its
eligibility for the Pilot Program, the
applicant must submit its pilot project
proposal to the Commission describing
its proposed pilot project and providing
information that will facilitate the
evaluation and eventual selection of
high-quality pilot projects in order to
participate in the Pilot Program.
Specifically, the applicant must show
how its proposed pilot project meets the
criteria outlined in the following. The
Commission expects each applicant to
present a clear research and evaluation
strategy for meeting the health care
needs of participating patients through
the use of connected care services and
how the proposed pilot project will
accomplish these objectives. Successful
applicants will be able to demonstrate
that they have a viable strategic plan for
delivering innovative connected care
services directly to patients while
leveraging existing resources or
telehealth programs within their state or
region. The Commission will give
greater consideration to applications
that propose to provide connected care
services to a significant number of low-
income or veteran patients in a given
state or region. An application that
intends to provide connected care
services to only a de minimis number of
low-income or veteran patients will not
be selected.
45. To be eligible for participation in
the Pilot Program, interested parties
should submit applications that, at a
minimum, contain the following
required information:
Names and addresses of all health
care providers that will participate in
the proposed pilot project and the lead
health care provider for proposals
involving multiple health care
providers.
Contact information for the
individual that will be responsible for
the management and operation of the
proposed pilot project (telephone
number, mailing address, and email
address).
Health care provider number(s) and
type(s) (e.g., not-for-profit hospital,
community mental health center,
community health center, rural health
clinic), for each health care provider
included in proposal.
Description of each participating
health care provider’s previous
experience with providing telehealth
services (other than electronic health
records) or experience and name of a
partnering health care provider or
organization.
Description of the plan for
implementing and operating the pilot
project, including how the pilot project
intends to recruit patients, estimated
amount of ramp-up time necessary for
the pilot project (not to exceed six
months), plans to obtain any necessary
end-user devices (e.g., tablets,
smartphones) and medical devices for
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the connected care services that the
pilot project will provide, and to what
extent the pilot project can be self-
sustaining once established.
Description of the connected care
services the proposed pilot project will
provide, the conditions to be treated, the
health care provider’s experience with
treating those conditions, the goals and
objectives of the proposed pilot project
(including the health care provider’s
anticipated goals with respect to
reaching new or additional patients, and
improved patient health outcomes),
expected health care benefits to the
patients, health care provider, or the
health care industry that will result
from the proposed pilot project, and
how the pilot project will achieve each
of the goals of the Pilot Program.
Documentation of the participating
health care provider(s)’s financial health
(e.g., recent audited balance sheets and
income statements that are no more than
two years old).
Description of the estimated
number of patients to be treated.
Description of any commitments
from community partners, including
physicians, hospitals, health systems,
and home health/community providers
to the success of the proposed pilot
project.
Description of the anticipated level
of broadband service required for the
proposed pilot project, including the
necessary speeds, the technologies to be
used (e.g., mobile or fixed broadband)
and any other relevant service
characteristics (e.g., LTE service).
Description of the estimated
number of patient broadband
connections that the health care
provider intends to purchase for
purposes of providing connected care
services to patients who lack broadband
service or have insufficient broadband
services. This description must include
an explanation of how the health care
provider plans to assess whether a
patient lacks broadband service or has
insufficient broadband internet access
service for the indicated connected care
service based on speed, technology or
data cap limitations.
If seeking support for an
information service used to provide
connected care, other than broadband
connectivity, used to provide connected
care, a description of the service,
including a description of the primary
function/s of the service, and whether it
facilitates the capturing, transmission,
and storage of data for connected care.
Estimated total project costs,
including costs eligible for support
through the Pilot Program and costs not
eligible for Pilot Program support but
still necessary to implement the
proposed pilot project. This entry must
include the total estimated eligible
funding (85%) to be requested from the
Pilot Program per year over the three-
year funding period.
A list of anticipated sources of
financial support for the pilot project
costs not covered by the Pilot Program.
Description of the metrics for the
proposed pilot project that are relevant
to the Pilot Program goals and how the
participating providers will collect
those metrics. Examples of the types of
metrics the Commission is interested in
include: reductions in potential
emergency room or urgent care visits;
decreases in hospital admissions or
readmissions; condition-specific
outcomes, such as reductions in
premature births or acute incidents
among suffers of a chronic illness, and
patient satisfaction as to with their
overall health status.
Description of how the health care
provider intends to collect, track, and
store, the required Pilot Program data.
Further, to facilitate the review in
selecting a diverse set of projects and
target Pilot Program funds to geographic
areas and populations most in need of
USF support for connected care,
applicants should also provide the
following information, as applicable:
Description of whether the health
care provider is located in a rural area,
on Tribal lands, or is associated with a
Tribe, or part of the Indian Health
Service. If the health care provider is
not located in a rural area, include a
description of whether the health care
provider will primarily serve veterans or
low-income patients located in rural
areas as defined in the RHC Program
rules, and identify those specific rural
areas.
Listing of all Department of Health
and Human Services, Health Resources
& Services Administration (HRSA)
designated Health Professional Shortage
Areas (for primary care or mental health
care only) or HRSA designated
Medically Underserved Areas that will
be served by the proposed project.
Description of whether the pilot
project will primarily benefit low-
income or veteran patients, and if so,
the estimated number or percentage of
those patients the project will serve
compared to the total number of
patients that the pilot project estimates
serving.
Description of whether the primary
purpose of the proposed pilot project is
to provide connected care services to
respond to a public health epidemic, or
to provide connected care services for
opioid dependency, high-risk
pregnancy/maternal mortality, mental
health conditions (e.g., substance abuse,
depression, anxiety disorders,
schizophrenia, eating disorders and
addictive behavior) or conditions of a
chronic or long term nature (including,
but not limited to heart diseases,
diabetes, cancer, stroke).
46. Additionally, applicants will also
be required, at the time of submission of
their application, to certify, among other
things, that they will comply with the
Health Insurance Portability and
Accountability Act (HIPAA) and other
applicable privacy and reimbursement
laws and regulations, and applicable
medical licensing laws and regulations,
as well as all applicable Pilot Program
requirements and procedures, including
the requirement to retain records to
demonstrate compliance with the Pilot
Program rules and requirement for five
years, subject to audit. Health care
providers that participate in the Pilot
Program must also comply with all
applicable federal and state laws,
including the False Claims Act, the
Anti-Kickback Statute, and the Civil
Monetary Penalties Law. The
Commission understands that health
care providers must routinely navigate
these laws in other contexts. Thus,
health care providers that are interested
in applying for the Pilot Program should
speak to their compliance experts prior
to submitting an application to
participate in the Pilot Program.
Further, applicants will also be required
to certify that they are not already
receiving or expecting to receive other
federal funding for the exact same
services eligible for support under the
Pilot Program. The Commission
recognizes the need to possibly waive
certain of the RHC Program rules that
extend to the Pilot Program in order to
implement the Pilot Program, and
therefore also request that applicants
identify in their application, as
applicable, any Commission rules that
extend to the Pilot Program in the R&O
from which they may need a waiver in
order to participate in the Pilot Program,
if selected.
47. Instructions for Filing
Applications. The Bureau will issue a
public notice announcing the deadline
for submitting Pilot Program
applications and instructions for filing
applications with the Commission. Pilot
Program applications will be due the
later of 45 days from the effective date
of the Pilot Program rules or July 31,
2020. Applicants will be required to
complete each section of the application
and make the required certifications at
the end of the application. Applicants
may request that any materials or
information submitted to the
Commission in its application be
withheld from public inspection
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pursuant to the procedures set forth in
§ 0.459 of the Commission’s rules.
Applications must reference WC Docket
No. 18–213 only, and will be required
to file electronically consistent with the
instructions provided in a subsequent
public notice. All filings must be
addressed to the Commission’s
Secretary, Office of the Secretary,
Federal Communications Commission.
Applicants must also send a courtesy
copy of their application via email to
ConnCarePltProg@fcc.gov.
48. Evaluation of Proposals and
Selection of Pilot Projects. The
Commission plans to evaluate the
applications and select pilot project
proposals based on applicants’
responses to the criteria. The
Commission will also consider the cost
of the proposed pilot project compared
to the total Pilot Program budget. This
does not mean the Commission will
evaluate proposed pilot projects based
solely on a proposed pilot project’s total
budget but will seek to select an array
of pilot projects that can all be funded
within the Pilot Program’s budget.
49. In choosing participants for the
Pilot Program, the Commission will also
consider whether the applicant has
successfully developed, coordinated, or
otherwise implemented a telehealth
program. While the Commission will
consider applicants’ responses to all of
the application criteria factors listed in
the document when evaluating pilot
project proposals, they are not
determinative of whether a pilot project
will be selected because recognition that
each pilot project proposal will have its
own unique strengths and potential
challenges. However, the Commission’s
goal is to select pilot projects that
present a well-defined plan for meeting
the health care needs of participating
patients, with a particular emphasis on
eligible low-income and veteran
patients and the Pilot Program goals.
50. The Commission directs the
Bureau to establish an application
schedule consistent with the direction
provided in the R&O, to review the
applications, to consult with the FCC’s
Office of Economics and Analytics,
Office of Managing Director, Office of
General Counsel, and the FCC
Connect2Health Task Force, as needed,
and to recommend pilot project
selections to the Commission. To the
extent possible in reviewing
applications, the Commission also
encourages the Bureau to consult with
federal agencies with expertise in
telehealth or the federally designated
Telehealth Resource Centers. After the
Commission selects the pilot projects to
participate in the Pilot Program, the
Bureau will announce the selected pilot
projects. After the selection of pilot
projects, additional specifics will also
be provided concerning the
requirements outlined in the R&O,
including additional instructions and
procedural information regarding,
requests for funding, invoicing, and the
specific data to be reported and
reporting format.
51. Procurement of Supported
Services. The Commission is adopting,
to the extent feasible, the competitive
bidding requirements for the Healthcare
Connect Fund Program for participants
in the Pilot Program. Specifically, health
care providers can seek bids for multi-
year or single-year contracts during the
competitive bidding process. If a health
care provider only seeks bids for a
single-year contract, it will need to
conduct a new competitive bidding
process for each year of the Pilot
Program. The competitive bidding
requirements for the Pilot Program are
in addition to and do not supplant any
applicable state or local procurement
requirements.
52. Similar to the competitive bidding
exemptions provided under the
Healthcare Connect Fund Program,
eligible health care providers
participating in the Pilot Program will
not be required to seek competitive bids
if:
The eligible health care provider
seeks support for services and
equipment purchased from Master
Services Agreements (MSAs) negotiated
by federal, state, Tribal, or local
government entities on behalf of such
health care providers and others, if such
MSAs were awarded pursuant to
applicable federal, state, Tribal, or local
competitive bidding requirements;
The eligible health care provider
opts into an existing MSA approved
under the Rural Health Care Pilot
Program or Healthcare Connect Fund
Program and seeks support for services
and equipment purchased from the
MSA, if the MSA was developed and
negotiated in response to an RFP that
specifically solicited proposals that
included a mechanism for adding
additional sites to the MSA;
The eligible health care provider
has a multi-year contract designated as
‘‘evergreen’’ by USAC and seeks to
exercise a voluntary option to extend an
evergreen contract without undergoing
additional competitive bidding;
The eligible health care provider is
in a consortium with participants in the
schools and libraries universal service
support program (E-Rate program) and a
party to the consortium’s existing
contract, if the contract was approved in
the E-Rate program as a master contract;
The eligible health care provider
seeks support for $10,000 or less of total
undiscounted eligible expenses for a
single year, if the term of the contract is
one year or less; or
The eligible health care provider
already has entered into a legally
binding agreement with a service
provider for services or equipment
eligible for support in the Pilot Program
and that legally binding agreement itself
was the product of competitive bidding.
In the absence of an applicable
exemption, applicants will have to seek
competitive bids for services and
equipment that are eligible for support
through the Pilot Program. Applicants
will be required to follow the RHC
Program’s competitive bidding
requirements, which include submitting
a Request for Services and Request for
Proposal (RFP) (as applicable) for USAC
to post on its website, seeking bids,
waiting 28 days before selecting a
service provider, conducting a bid
evaluation to select a service provider,
and then selecting the most-cost
effective service. All potential bidders
must have access to the same
information and be treated in the same
manner during the competitive bidding
period to ensure that the process is ‘‘fair
and open.’’ Gifts from service providers
will also be prohibited.
53. Requesting Funding, Invoicing,
Disbursements, and Material Changes.
Once selected, Pilot Program
participants will be required to submit
a Request for Funding to USAC no later
than six months after the selection date
with specific pricing and service
information for the funding they are
requesting through the Pilot Program.
Participating health care providers with
multi-year contracts may submit a single
funding request for the full period
covered by the contract. However, if a
participating health care provider elects
to enter into a one-year contract, it will
have to submit a new funding request
for each subsequent year of Pilot
Program funding. USAC will review the
funding requests and issue funding
commitment letters to the participating
health care providers and service
providers indicating the amount
committed under the Pilot Program for
the selected pilot project. Given that
Pilot Program funding will be collected
over a multiple year period, while
participating health care providers with
multi-year contracts can submit a single
funding request covering the contract
period, the Commission anticipates that
USAC will issue funding commitments
for one year at a time rather than for
multiple years.
54. Selected pilot projects will be
required to report to the Commission
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any material change in the participating
health care providers’ or pilot projects’
status (e.g., health care provider site has
closed, or pilot project has ceased
operations) within 30 days of such
material change in status. In instances
where a selected Pilot Program
participant is unable to participate in
the Pilot Program for the three-year
period due to extenuating
circumstances, a successor may be
designated by the Bureau. To facilitate
the tracking and monitoring of the Pilot
Program budget and guard against
potential waste, fraud and abuse,
selected pilot projects must notify
USAC within 30 days of any decrease of
5% or more in the number of patients
participating in their respective pilot
project.
55. After providing the eligible
services and/or equipment, service
providers will be required to make
certain certifications and then submit
invoicing forms on a monthly basis and
supporting documentation to USAC to
receive reimbursement for the cost of
the eligible services and/or equipment
they have provided to participating
health care providers under the Pilot
Program. USAC will review the monthly
invoicing forms and supporting
documentation and issue disbursements
to the applicable service providers or
vendors, whether a broadband service
provider, or other provider. Pilot
Program participants will also be
required to make certifications as part of
the form submissions to USAC to ensure
that Pilot Program funds are used for
their intended purpose and to ensure
that all participating health care
providers and service providers are in
compliance with the Commission’s
rules and procedures.
56. Data Reporting, Document
Retention, and Audits. The Commission
directs the Bureau to issue a report
detailing the results of the Pilot Program
after it has been completed. To assist
with the report, the Commission will
require participating health care
providers to submit periodically
anonymized, aggregated data, such as
reductions in emergency room or urgent
care visits in a particular geographic
area or among a certain class of patients;
decreases in hospital admissions or re-
admissions for a certain patient group;
condition-specific outcomes such as
reductions in premature births or acute
incidents among sufferers of a chronic
illness; and patient satisfaction as to
health status to the Bureau regarding
their pilot project to the Bureau after
each year of funding for that pilot
project. However, the scope of the pilot
project proposals is unknown at this
time, and some metrics may not be
applicable to all of the selected pilot
projects.
57. Accordingly, the Commission will
determine the specific data to be
reported by pilot projects and format of
the required data after review of the
pilot project proposals. Participating
health care providers will also be
required to submit final reports within
six months of the end dates of their pilot
projects summarizing the final results
and explaining whether the pilot
projects met their stated goals and the
goals of the Pilot Program. These data
will assist the Commission in
determining whether and how universal
service funds can efficiently and
effectively be used for connected care,
will enable the Commission to ensure
that universal service funds are being
used in a manner consistent with
section 254, the Commission’s rules and
procedures, and the goals of the Pilot
Program. In accordance with § 54.631 of
the Commission’s rules, health care
providers and selected participants, in
addition to maintaining records related
to their pilot projects to demonstrate
their compliance with the Pilot Program
rules and requirements, must also keep
supporting documentation for these
reports for at least five years after the
conclusion of their pilot project and
must present that information to the
Commission or USAC upon request.
Consistent with § 54.631 of the
Commission’s rules, pilot projects will
also be subject to random compliance
audits to ensure compliance with the
Pilot Program rules and requirements.
58. USAC Outreach. After
announcement of the selected Pilot
Program projects, each selected pilot
project will be required to provide to
USAC, within 14 calendar days of such
announcement, the name, mailing
address, email address, and telephone
number of the lead project coordinator
for its pilot project. Within 30 days of
the date announcing the selected Pilot
Program projects, USAC shall conduct
an initial coordination meeting with
selected Pilot Program participants.
USAC shall further conduct a targeted
outreach program, such as a webinar or
similar outreach, to educate and inform
selected participants on the Pilot
Program administrative process,
including various filing requirements
and deadlines, in order to minimize the
possibility of selected participants
making inadvertent errors in completing
the required forms. The Commission
expects that the outreach and
educational efforts will assist selected
participants in meeting the Pilot
Program’s requirements. Further, such
an outreach program will increase
awareness of the filing rules and
procedures and will improve the overall
efficacy of the Pilot Program. The
Commission also encourages selected
participants to contact USAC with any
questions prior to filing their forms or
supporting documentation. The
direction the Commission provides to
USAC will not lessen or preclude any of
its review procedures. The Commission
retains the commitment to detecting and
deterring potential instances of waste,
fraud, and abuse by ensuring that USAC
scrutinizes Pilot Program submissions
and takes steps to educate selected
participants in a manner that fosters
appropriate Pilot Program participation.
59. Pilot Program Goals and Metrics.
The Commission adopts three explicit
goals for the Pilot Program to determine
how USF support provided to health
care providers for the costs associated
with providing connected care services
can enable them to: (1) Improve health
outcomes through connected care; (2)
reduce health care costs for patients,
facilities and the health care system;
and (3) support the trend towards
connected care everywhere. The goals
adopted for the Pilot Program are sound
and measurable goals, and will help
advance the Commission’s statutory
obligation to promote universal service
by providing the Commission with
information that will help inform about
how to best allocate limited universal
service funding.
60. Legal Authority. The Commission
found that section 254(h)(2)(A) of the
1996 Act authorizes establishing the
Pilot Program to help defray health care
provider’s eligible costs of providing
connected care services to low-income
or veteran patients. Specifically, section
254(h)(2)(A) directs the Commission to
‘‘establish competitively neutral rule[s]
to enhance, to the extent technically
feasible and economically reasonable,
access to advanced telecommunications
and information services for all public
and nonprofit . . . health care
providers.’’ The Pilot Program will fund
broadband connectivity for participating
health care providers and patients,
certain network equipment, and other
information services that may facilitate
the provision of connected care services
provided through the Pilot Program.
These connected care services may be
defined as either telecommunications
services or information services.
61. For the Pilot Program, funding
patient broadband internet access
services would expand health care
providers’ digital footprints for purposes
of providing connected care services
and allow health care providers to serve
more eligible low-income patients and
veterans through the Pilot Program and,
thus, enhance health care providers’
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access to ‘‘advanced
telecommunications and information
services.’’ Accordingly, funding health
care provider purchase of broadband
internet access service for participating
patients through this discrete, limited
duration Pilot Program falls within the
scope of section 254(h)(2)(A) of the Act.
Relying on this statutory provision also
ensures that the Pilot Program is health
care provider-driven and enables
participating health care providers to
select from the broadest range of
broadband internet access service
providers to meet the health care needs
of participating patients.
62. First, the Pilot Program will be
‘‘competitively neutral,’’ which means
that ‘‘universal service support
mechanisms and rules neither unfairly
advantage nor disadvantage one
provider over another, and neither
unfairly favor nor disfavor one
technology over another.’’ The Pilot
Program satisfies this requirement
because eligible health care providers
are free to choose any broadband
connectivity technology and broadband
connectivity provider, in compliance
with the applicable competitive bidding
requirements for the Pilot Program-
supported services needed to provide
connected care services through their
respective pilot projects. In addition,
participating health care providers are
not required to adopt any specific non-
broadband information service to
provide broadband-enabled connected
care services through the Pilot Program.
Second, the Pilot Program will be
‘‘technically feasible’’ because the Pilot
Program will not require the
development of any new technology and
gives participating health care providers
flexibility to use any available
technology to implement their
respective pilot projects. Third, the Pilot
Program will be ‘‘economically
reasonable.’’ In discussing economic
reasonableness, the Commission has
generally focused on the effect that any
new rules would have on growth in the
universal service support mechanisms.
The Commission establishes a budget
separate from the existing universal
service programs and limit the Pilot
Program budget to at most $100 million,
which provides a reasonable cap and
will not significantly increase the
contributions burden on consumers.
Additionally, the Commission has
developed measures to promote the
fiscally responsible use of Pilot Program
funds, including requiring that
evaluations of pilot project proposals
include a comparison of the estimated
costs of each proposed pilot project to
the total Pilot Program budget.
63. Recognizing that the Commission
has not previously relied on section
254(h)(2)(A) of the Act to specifically
defray eligible health care provider costs
of providing connected care services by
supporting broadband connections for
patient use or other information services
necessary to provide connected care
services. The Commission previously
concluded, however, that it has ‘‘broad
discretion regarding how to fulfill this
statutory mandate’’ under section
254(h)(2)(A). The Commission believes
establishing the limited Pilot Program
for this purpose is consistent with that
discretion. Advances in information
technologies and services are allowing
health care providers to expand their
digital footprint by using broadband and
broadband enabled devices to provide
connected care services to patients in
their homes or mobile locations, and
there is growing evidence of the benefits
of connected care services both for
health care providers and their patients.
Further, the record indicates that the
costs of broadband internet access
service for patient use in their homes or
mobile locations, and the costs of other
information services necessary to
provide connected care services, are an
obstacle for certain health care
providers and their patients to adopt
connected care services. Because of the
growing evidence of the benefits of
providing connected care services for
both health care providers and their
patients, and the fact that many health
care providers and patients have yet to
adopt these services, the Commission
believes that it is appropriate to
establish the Pilot Program to examine
whether and how universal service can
play a role in helping all Americans
access and obtain the benefits of
connected care services. The
Commission thus believes that the
specific services and network
equipment funded under the Pilot
Program are within the scope of the
statutory directive under section
254(h)(2)(A) to enhance eligible health
care providers’ access to advanced
telecommunications and information
services.
64. While the Commission relies on
authority under section 254(h)(2)(A) to
establish the Pilot Program, the Pilot
Program is also consistent with the
directive that the Commission base
policies for the advancement of
universal service on the principles
outlined in section 254(b) of the Act.
Specifically, section 254(b)(2) provides
that ‘‘[a]ccess to advanced
telecommunications and information
services should be provided in all
regions of the Nation’’ and section
254(b)(3) provides that ‘‘[c]onsumers in
all regions of the Nation, including low-
income consumers and those in rural,
insular, and high cost areas, should
have access to telecommunications and
information services, including
interexchange services and advanced
telecommunications and information
services, that are reasonably comparable
to those services provided in urban
areas and that are available at rates that
are reasonably comparable to rates
charged for similar services in urban
areas.’’ As explained in the document,
the Pilot Program will fund eligible
health care provider purchases of
broadband internet access services for
participating patients to use for
purposes of connected care services.
IV. Procedural Matters
A. Paperwork Reduction Act Analysis
65. This document contains new
information collection requirements
subject to the Paperwork Reduction Act
of 1995 (PRA), Public Law 104–13. The
information collection requirements
related to the COVID–19 Telehealth
Program were approved on April 6,
2020 by the Office of Management and
Budget (OMB) pursuant to the PRA, 44
U.S.C. 3507(j). The information
collection requirements related to the
Pilot Program will also be submitted to
OMB for review under Section 3507(d)
of the PRA. OMB, the general public,
and other federal agencies will be
invited to comment on the new
information collection requirements.
Applications for the COVID–19
Telehealth Program will be accepted by
the Commission after the Bureau
releases a public notice providing
instructions for filing applications with
the Commission. Applications to
participate in the Pilot Program will be
due 45 days from the effective date of
the Pilot Program rules or July 31, 2020,
whichever comes later. The Bureau will
issue a public notice announcing the
deadline for submitting Pilot Program
applications and instructions for filing
applications with the Commission. In
addition, pursuant to the Small
Business Paperwork Relief Act of 2002,
Public Law 107–198, see 44 U.S.C.
3506(c)(4), the Commission sought
specific comment on how it might
further reduce the information
collection burden for small business
concerns with fewer than 25 employees.
In the Report and Order, the
Commission has assessed the effects of
the information collection on small
businesses, and find that the benefits of
providing support to help defray eligible
health care providers costs to provide
connected care services to their patients
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and COVID–19 relief to help eligible
health care providers meet the health
care needs of their patients during the
COVID–19 pandemic outweigh any
significant economic impact on small
entities.
B. Congressional Review Act
66. The Commission has determined,
and the Administrator of the Office of
Information and Regulatory Affairs,
Office of Management and Budget
(OMB), concurs that the rules
implementing the COVID–19 Telehealth
Program are ‘‘major’’ and the rules
implementing the Pilot Program are
‘‘non-major’’ under the Congressional
Review Act, 5 U.S.C. 804(2). The
Commission will send a copy of the
R&O, including this FRFA, to Congress
and the Government Accountability
Office pursuant to 5 U.S.C. 801(a)(1)(A).
In addition, the Commission will send
a copy of the R&O, including the FRFA,
to the Chief Counsel for Advocacy of the
Small Business Administration.
C. Final Regulatory Flexibility Analysis
67. As required by the Regulatory
Flexibility Act of 1980 (RFA), as
amended, the Federal Communications
Commission (Commission) included an
Initial Regulatory Flexibility Analysis
(IRFA) of the possible significant
economic impact on a substantial
number of small entities by the policies
and requirements proposed in the
NPRM in WC Docket No. 18–213. The
Commission sought written public
comment on the proposals in the NPRM,
including comment on the IRFA. The
Commission did not receive any
comments in response to the IRFA. This
Final Regulatory Flexibility Analysis
(FRFA) conforms to the RFA.
68. Need for, and Objectives of, the
Report and Order. In the
Telecommunications Act of 1996 (1996
Act), Congress recognized the value of
providing rural health care providers
with ‘‘an affordable rate for the services
necessary for the provision of
telemedicine and instruction relating to
such services.’’ The 1996 Act mandated
that telecommunications carriers
provide telecommunications services for
health care purposes to rural public or
nonprofit health care providers at rates
that are ‘‘reasonably comparable’’ to
rates in urban areas. The 1996 Act also
directed the Commission to establish
competitively neutral rules to enhance,
to the extent technically feasible and
economically reasonable, access to
‘‘advanced telecommunications and
information services’’ for public and
nonprofit health care providers. Based
on this legislative mandate, the
Commission established the Rural
Health Care (RHC) Program which
supports health care providers’ access to
communications technologies. However,
there are developments in telehealth,
including increased use of connected
care services, that the Commission has
not yet fully explored. With remote
patient monitoring and mobile health
applications that can be accessed on a
smartphone or tablet, health care
providers now have the technology to
deliver quality health care directly to
patients, regardless of where they are
located. Despite the numerous benefits
of connected care services to patients
and health care providers alike, patients
who cannot afford or who otherwise
lack reliable, robust broadband internet
access connectivity, including many
low-income Americans and veterans,
are not realizing the benefits of these
innovative telehealth technologies.
Also, the costs necessary to provide
connected care services may limit some
health care providers’ ability to treat
low-income Americans and veterans
with connected care services.
69. Thus, in August 2018, the
Commission released the Connected
Care Notice of Inquiry, FCC 18–112
(NOI) seeking information on ‘‘how the
Commission can help advance and
support the movement towards
connected care everywhere and improve
access to the life-saving broadband-
enabled telehealth services it makes
possible.’’ Subsequently, in July 2019,
the Commission adopted the NPRM that
proposed and sought comment on a
Pilot Program that would help defray
health care provider costs of providing
connected care services to low-income
Americans and veterans. In the R&O,
given the benefits of connected care
services provided through broadband
connections, the Commission takes the
important step of establishing a Pilot
Program to explore whether and how
the Universal Service Fund (USF) can
help defray health care providers’
qualifying costs of providing connected
care services, including low-income
Americans and veterans. The ultimate
goal of the Pilot Program is to examine
how USF support can be used to help
health care providers improve health
outcomes and reduce health care costs,
thereby supporting efforts to advance
connected care initiatives. The
Commission expects that the Pilot
Program will benefit many eligible
patients who are responding to a wide
variety of health challenges, such as
diabetes management, opioid
dependency, high-risk pregnancies,
pediatric heart disease, mental health
conditions, and cancer. The
Commission also expects that the Pilot
Program will provide meaningful data
that will help better understand how the
USF can support health care provider
and patient use of connected care
services, and how supporting health
care provider and patient use of
connected care services can improve
health outcomes and reduce health care
costs. The data and information
collected through the Pilot Program
could also have the ancillary benefit of
aiding policy makers and legislators in
the consideration of broader reforms—
whether statutory changes or updates to
rules administered by other agencies—
that could support this trend towards
connected care.
70. In the R&O, in response to the
public health emergency associated
with the coronavirus disease (COVID–
19), the Commission also establishes a
separate, emergency COVID–19
Telehealth Program focused on
connected care in response to the
ongoing COVID–19 pandemic and surge
in demand for connected care services.
The Commission expects this additional
support will help eligible health care
providers purchase broadband
connectivity, network equipment and
information services to provide critical
connected care services whether for
treatment of coronavirus or other health
conditions during this time.
71. Summary of Significant Issues
Raised by Public Comments in Response
to the IRFA. There were no comments
filed that specifically address the rules
and policies proposed in the IRFA.
72. Response to Comments by the
Chief Counsel for Advocacy of the Small
Business Administration. Pursuant to
the Small Business Jobs Act of 2010,
which amended the RFA, the
Commission is required to respond to
any comments filed by the Chief
Counsel of the Small Business
Administration (SBA), and to provide a
detailed statement of any change made
to the proposed rule(s) as a result of
those comments. The Chief Counsel did
not file any comments in response to the
proposed policies and requirements in
the proceeding.
73. Description and Estimate of the
Number of Small Entities to Which the
Rules Will Apply. The RFA directs
agencies to provide a description of and,
where feasible, an estimate of the
number of small entities that may be
affected by the proposed rules. The RFA
generally defines the term ‘‘small
entity’’ as having the same meaning as
the terms ‘‘small business,’’ ‘‘small
organization,’’ and ‘‘small governmental
jurisdiction.’’ In addition, the term
‘‘small business’’ has the same meaning
as the term ‘‘small business concern’’
under the Small Business Act. A small
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business concern is one that: (1) Is
independently owned and operated; (2)
is not dominant in its field of operation;
and (3) satisfies any additional criteria
established by the SBA.
74. Small Businesses, Small
Organizations, Small Governmental
Jurisdictions. The Commission actions,
over time, may affect small entities that
are not easily categorized at present.
Therefore, at the outset, three broad
groups of small entities that could be
directly affected herein. First, while
there are industry specific size
standards for small businesses that are
used in the regulatory flexibility
analysis, according to data from the
SBA’s Office of Advocacy, in general a
small business is an independent
business having fewer than 500
employees. These types of small
businesses represent 99.9% of all
businesses in the United States, which
translates to 30.7 million businesses.
75. Next, the type of small entity
described as a ‘‘small organization’’ is
generally ‘‘any not-for-profit enterprise
which is independently owned and
operated and is not dominant in its
field.’’ The Internal Revenue Service
(IRS) uses a revenue benchmark of
$50,000 or less to delineate its annual
electronic filing requirements for small
exempt organizations. Nationwide, for
tax year 2018, there were approximately
571,709 small exempt organizations in
the U.S. reporting revenues of $50,000
or less according to the registration and
tax data for exempt organizations
available from the IRS.
76. Finally, the small entity described
as a ‘‘small governmental jurisdiction’’
is defined generally as ‘‘governments of
cities, counties, towns, townships,
villages, school districts, or special
districts, with a population of less than
fifty thousand.’’ U.S. Census Bureau
data from the 2017 Census of
Governments indicate that there were
90,075 local governmental jurisdictions
consisting of general purpose
governments and special purpose
governments in the United States. Of
this number there were 36,931 general
purpose governments (county,
municipal and town or township) with
populations of less than 50,000 and
12,040 special purpose governments—
independent school districts with
enrollment populations of less than
50,000. Accordingly, based on the 2017
U.S. Census of Governments data, the
Commission estimates that at least
48,971 entities fall into the category of
‘‘small governmental jurisdictions.’’
77. The small entities that may be
affected by the reforms include eligible
nonprofit and public health care
providers and the eligible service
providers offering them services,
including telecommunications service
providers, internet Service Providers,
and service providers of the services
and equipment used for dedicated
broadband networks.
78. Description of Projected
Reporting, Recordkeeping, and Other
Compliance Requirements for Small
Entities. In the R&O, the Commission
establishes a Pilot Program within the
USF that will make available up to $100
million over three years to help defray
eligible health care providers’ costs of
providing connected care services
primarily to low-income or veteran
patients for purposes of connected care.
The Commission also establishes an
COVID–19 Telehealth Program funded
through a $200 million Congressional
appropriation under the Coronavirus
Aid, Relief, and Economic Security
(CARES) Act, Public Law 116–136, 134
Stat. 281, for COVID–19 relief to help
eligible health care providers meet the
health care needs of their patients
during the COVID–19 pandemic. The
Pilot Program is structured to target
funding to eligible health care providers
serving patients that are most likely to
need USF support for connected care
services, and to ensure that the Pilot
Program provides meaningful,
measurable data. To participate in the
Pilot Program, health care providers
must satisfy the definition of an eligible
health care provider under section
254(h)(7)(B) of the Act and receive an
eligibility determination from the
Universal Service Administrative
Company (USAC), the administrator of
the USF programs. Applicants must
then submit an application to the
Commission regarding their pilot
projects by the application deadline
ultimately established for the Pilot
Program. While the COVID–19
Telehealth Program is structured a bit
differently than the Pilot Program,
applicants for both programs will be
required to certify that they will comply
with all applicable Pilot Program
requirements and procedures.
Applicants among other things, will also
be required to comply with the Health
Insurance Portability and
Accountability Act (HIPAA) and other
applicable privacy and reimbursement
laws and regulations, and applicable
medical licensing laws and regulations,
as well as all applicable Pilot Program
requirements and procedures, including
document retention requirements,
subject to audit.
79. As part of Pilot Program, the
Commission seeks a diverse set of pilot
projects from a wide variety of eligible
health care providers and eligible
service providers, including small
entities. The Commission seeks to strike
a balance between requiring applicants
to submit enough information that
allows the selection high-quality, cost-
effective pilot projects that would best
further the goals of the Pilot Program,
but also minimizing the administrative
burdens on entities that seek to apply.
The R&O provides specific information
that health care providers are required
to submit in their applications for each
pilot project proposal, including, but
not limited to, information on the
participating health care provider(s),
description of the pilot project and how
it would further the goals of the Pilot
Program, estimated pilot project budget,
patient populations and the geographic
areas to be served and health conditions
to be treated. The R&O also establishes
a streamlined application process for
the COVID–19 Telehealth Program in
order to more expeditiously address the
needs of health care providers affected
by the coronavirus epidemic.
80. After evaluation of the pilot
program applications, the Bureau will
announce the selected pilot projects and
provide further information on the
specific requirements for the Pilot
Program. Selected pilot program
participants will be required to conduct
a competitive bidding process (unless a
competitive bidding exemption applies),
including submitting the required
competitive bidding forms, for the
eligible equipment and services that are
supported through the Pilot Program.
Participating health care providers will
then be required to submit a request for
funding with USAC with specific
pricing and service information, and
will also be required to submit invoicing
forms and supporting documentation on
a monthly basis for the supported
equipment and services. Participating
health care providers will also be
required to periodically submit data to
the Bureau concerning their pilot
project after each year of funding during
the three-year period of the pilot project,
and will also be required to submit a
final report concerning their pilot
projects. For the COVID–19 Telehealth
Program, within six months after the
conclusion of the COVID–19 Telehealth
Program, participants should provide a
report to the Commission on the
effectiveness of the program. While
some of the requirements of the Pilot
Program and the COVID–19 Telehealth
Program will result in additional
recordkeeping and compliance
requirements for small entities, the
Commission has determined that the
benefits of establishing these programs
outweighs the burden of any increased
recordkeeping and compliance
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requirements for those small entities
that choose to participate in the Pilot
Program and the COVID–19 Telehealth
Program. Additionally, the requirements
are intended to ensure universal service
funds are used for their intended
purpose and designed so that the
Commission can obtain meaningful data
to evaluate the Pilot Program and inform
the policy decisions.
81. Steps Taken to Minimize the
Significant Economic Impact on Small
Entities and Significant Alternatives
Considered. The RFA requires an
agency to describe any significant
alternatives that it has considered in
reaching its proposed approach, which
may include (among others) the
following four alternatives: (1) The
establishment of differing compliance or
reporting requirements or timetables
that take into account the resources
available to small entities; (2) the
clarification, consolidation, or
simplification of compliance or
reporting requirements under the rule
for small entities; (3) the use of
performance, rather than design,
standards; and (4) an exemption from
coverage of the rule, or any part thereof,
for small entities.
82. The Pilot Program is for a discrete,
limited period of time. The Commission
expects to apply the Commission’s rules
applicable to the Healthcare Connect
Fund Program to the Pilot Program,
which some entities may already be
familiar with if they currently
participate in the Healthcare Connect
Fund Program. With no expectation of
the small entities to be
disproportionately impacted. In
evaluating the applications, the
Commission seeks to select a diverse set
of pilot projects and will consider
whether the proposed pilot projects
promotes entrepreneurs and other small
businesses in the provision and
ownership of telecommunications and
information services, including those
that may be socially and economically
disadvantaged businesses. All eligible
health care providers that participate in
the Pilot Program will be required to
collect and submit data to the
Commission at designated intervals
during the Pilot Program. The
Commission has yet established metrics
to measure the Pilot Program goals and
seek information from applicants on the
metrics plans to use and how plans to
collect those metrics in order to
minimize any impact on small entities
when establishing metrics for the Pilot
Program. The collection of this
information, however, is necessary to
evaluate the impact of the Pilot
Program, including whether the Pilot
Program achieves its goals. Thus, the
benefits of collecting this information
outweigh any significant economic
impact on small entities. Moreover, the
Commission sought comment on the
IRFA and did not receive any comments
in response to the IRFA. Further, in
order to minimize the economic impact
on small entities, the Commission
establishes an emergency COVID–19
Telehealth Program, which is one piece
of a comprehensive approach to
reducing barriers to telehealth services
for patients and health care facilities
throughout the country to provide relief
related to the COVID–19 pandemic. The
Commission therefore believes that the
requirements of the R&O will not have
a significant economic impact on a
substantial number of small entities.
V. Ordering Clauses
83. Accordingly, it is ordered that,
pursuant to the authority contained in
sections 201, 254, 303(r), and 403 of the
Communications Act of 1934, as
amended, 47 U.S.C. 201, 254, 303(r),
and 403, and DIVISION B of the
Coronavirus Aid, Relief, and Economic
Security Act, Public Law 116–136, 134
Stat. 281, the Report and Order is
adopted and shall become effective May
11, 2020, pursuant to 47 U.S.C. 408,
with the exception of those portions
related to the COVID–19 Telehealth
Program in the Report and Order which
shall become effective April 9, 2020
pursuant to 5 U.S.C. 553(d) and 5 U.S.C.
808(2) and the portions containing
information collection requirements that
have not been approved by the Office of
Budget and Management (OMB).
84. It is further ordered that
applications to participate in the
COVID–19 Telehealth Program shall be
filed after the Wireline Competition
Bureau issues a public notice
announcing the date when applications
will be accepted and instructions for
filing applications with the
Commission. This date will be after
April 9, 2020.
85. It is further ordered that, pursuant
to the Paperwork Reduction Act of 1995,
Section 3507(d), the Connected Care
Pilot Program information collection
requirements shall become effective
after announcement in the Federal
Register of Office of Management and
Budget approval of the rules, and on the
effective date announced therein.
86. It is further ordered that
applications to participate in the
Connected Care Pilot Program shall be
filed 45 days after the effective date of
the Connected Care Pilot Program rules
or July 31, 2020, whichever comes later.
87. It is further ordered that the
Commission’s Consumer and
Governmental Affairs Bureau, Reference
Information Center, shall send a copy of
the R&O, including the Final Regulatory
Flexibility Analysis, to the Chief
Counsel for Advocacy of the Small
Business Administration.
88. It is further ordered that the
Commission shall send a copy of the
R&O to the Congress and the
Government Accountability Office
pursuant to the Congressional Review
Act, see 5 U.S.C. 801(a)(1)(A).
Federal Communications Commission.
Cecilia Sigmund,
Federal Register Liaison Officer.
[FR Doc. 2020–07587 Filed 4–8–20; 8:45 am]
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